Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 1-20
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

Overall Experience

  • 163
  • 48
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Date Published

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Review from Paula M (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in for one week's respite care in December, which we were very nervous about as she had not been into respite care before. Mum found the staff to be very friendly and always helpful, making her feel welcome from the moment she walked in. Whilst mum chose not to take part in the activities,
she did enjoy listening to all of the Christmas music from her room. It was a very reassuring experience all around and Mum is happy to go back for respite in the future.

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Review from Hayley F (Granddaughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into Mundy House in November and came from a different residential care home. We were very worried about the transition but it has been the best thing for her and we regret not doing it sooner! All of the staff are incredibly caring, they are great caregivers with their knowledge and patience
too! The management are absolutely brilliant. The home is always clean, and my nan's bedroom is always tidy and warm. We have no worries about security as it's really safe with lots of security procedures. My nan seems very happy here! She said she doesn't feel lonely and likes all of the other residents and the care team. She enjoys having her hair done and the lovely home-cooked meals, and is entertained daily with activities. We love visiting her as we always feel welcome. Thank you Mundy House for a great start in my nan's forever home.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind and heartfelt comments about us, this will inspire our whole team to continue the best care.


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Review from K W (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum went into Mundy House Care Home we were worried that she was very frail and anxious. One member of staff in particular was very reassuring, as was all of the staff. Mum has been part of the Mundy house family for more than a year and a half now, just having a second Christmas there and she
is happy, relaxed and well cared for. Any worries with health or anything, are quickly and professionally dealt with.
I would recommend anyone to have their loved one move in and join the family.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your great comments on us. You are right, we are a family-JG


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Review from Penny B (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Staff go above and beyond for every resident. My mum was recently poorly and all the staff at Mundy House have looked after her so well. My mum thinks of the staff like family, as do we. Mundy House is a welcoming happy place.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank You for your great comments on us. This is inspiring and we will continue our great care-JG


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Review from Jane H (Sister of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since April 2023. She has Alzheimer's and Vascular Dementia and finding a Care Home appropriate to her needs was a great concern to us. When we visited Mundy House we knew instantly it was the best place for her. Viewing the home, the friendliness of the staff, the cleanliness
and facilities were just what we were looking for. The manager showed exceptional caring and knowledge. The craft, the music, and the individual care is exceptional. There is always something going on to keep residents busy and entertained. During her residency, she has had a few health issues which were quickly addressed with a minimum of fuss. There has always been a happy family environment and we would happily recommend it to anyone looking for a safe caring Care Home for a loved one. Family participation is always welcome and you are always treated with kindness and respect. We couldn't be more pleased.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for the wonderful comments on us, we will continue our great care and this is really fuel to our journey in care, we are a family-JG


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Review from Rob N (Mother of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say, this care home is in my honest opinion outstanding. From the dreadful care my mum received at the hospital to how she is being cared for now is truly unbelievable. The care she receives along with the wholesome nutritional meals served every day and general well being all come
together in a very well organised, extremely clean and efficient place for her to stay. My Dad is settled now he knows she is in the best place possible, is put his mind at rest. Thank you so much to each and every one of the staff that work tirelessly around the clock to make my mum's stay the best it can possibly be.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your wonderful comments on us, this is truly inspiring and fuel to our staff to continue the great care.


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Review from Teresa L (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident in the home from March 2017 until she sadly passed away in November 2024. In that time Mum came to regard Mundy House as her home and was always treated with compassion, care, love and respect. Every single member of staff there has shown complete kindness and understanding, even
when Mum could sometimes be quite difficult to deal with! Her room was always kept spotlessly clean, and Mum also looked nicely dressed and happy. Mum was always encouraged to maintain a degree of independence for as long as she could, which was very important to her. With its excellent facilities, we would not hesitate to recommend Mundy House, and cannot thank everyone there enough for the kindness shown to Mum during her residency.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for the great feedback on our care. This is truly inspirational to our Team- Josi George


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Review from Jane W (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and welcoming, and very attentive to the resident's needs.
Any issues are dealt with swiftly and the manager and staff are very approachable.
Very happy with the care given to my mum.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments, we really appreciate the feedback on us, we will continue our great care to all our residents.


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Review from Maria H (Friend of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and professional. Very attentive to the needs of the residents. Cheerful and encouraging.
My friends are very well looked after. They are very happy. I believe the level of care must be outstanding.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your valuable review on us, we are very happy to welcome you always on your visit.


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Review from Michael H (Friend of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During our weekly visits, we have found all the staff to be very attentive and courteous to us even if they are busy with other residents. The residents are always happy and engaged with activities or being cared for.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind review of us, we value your great comments, we will continue our great care for all our residents.


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Review from T P (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is a resident in the home, staff are very friendly and helpful always are happy and cheerful and happy to help.
They do a lot of activities in the home. Mum always looks clean and healthy, peace of mind that Mum is looked after very well.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us and we really appreciate your support and kindness and a great review on us.


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Review from Chris K (Son of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for more than a year now and despite her initial reluctance to move from her home she has settled in very well and actually enjoys life at Mundy House, no regrets. The home has gone from strength to strength over the last year. The care and dedication of the staff is first-class,
they create a good happy atmosphere with a bit of fun thrown in when the time allows.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your valuable comments and we will continue our journey.


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Review from Jean G (Friend of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I admire your love, care and patience of all residents in your care home, especially those who are of a difficult nature! All the residents appear happy to be there and I have never seen a patient agitated and trying to leave the property. Regards.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your great comments on us, you are part of our family.


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Review from Deborah S (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, excellent, excellent, can't fault staff, facilities and care.
Mum is happy, clean and well cared for.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you, that is a great appreciation, we will continue our journey and welcome you to the Mundy Family.


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Review from Susan F (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House is a lovely place to be for respite or permanent. Everyone is kind and helpful, and nothing is too much trouble. My mum is so much better since she came here, not just in herself but eating with encouragement from all the staff. We are all more than happy with the care and thoughtfulness
from all. Our mum came here for six weeks and stayed, and we believe this is the best place for her. She is very happy.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments about us. We are glad to look after your mum, and we will continue our great care - we are family.


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Review from B W (Sister-in-law of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very pleasant and friendly. All areas clean and tidy.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us, much appreciated.


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Review from I W (Brother-in-law of Resident) assisted by family/friend published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager very friendly and helpful. Well maintained throughout.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your comments on us, we will continue to provide the great care.


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Review from Cheltsey E (Granddaughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has been amazing at cheering Nan up over the course of her time there and never underestimates her. It has been a wonderful place to visit always so warm and friendly from all of the staff. Cannot recommend enough.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments on us, our Home is a family Home and we will continue our great work.


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Review from Tracy E (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give a big shout-out to all the staff especially the staff member who has worked very closely with my mum of late as she had been very down and was not mixing or leaving her room. She has given Mum her mojo back with lots of patience and love.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind words on us, we will continue to work positively and your mum is now more vibrant and socialising and very active in our various programmes.


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Review from Hazel B (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be more pleased with the positive difference Mundy House has made to my mother in a matter of just a few weeks and is due in no small part to the kindness, professionalism and understanding of all the staff as well as the excellent facilities.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your valuable comments on us, we appreciate your support to us and we will continue the great work and we are all family.


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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.


Frequently Asked Questions about Mundy House Care Home

What types of Care is Mundy House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mundy House Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mundy House Care Home have?

There are 60 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Mundy House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mundy House Care Home to the centre of Basildon?

0.2 mile(s) as the crow flies, distance by road may be significantly further.