Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 61-80
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

Overall Experience

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Date Published

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Review from Maggie S (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Mundy House has been beyond expectation. Whilst the residential home had been recommended, at a point when we worried what the next step was in our mother’s care and with a reluctance to admit this was the next step to keep her safe at 92, she was received so warmly by Mundy House.
Our worries and anxiety about whether we were doing the right thing evaporated overnight. A huge step taken with difficulty, but the joy of seeing Mum regularly on social media, weekly updates, ad hoc concerns communicated by email or phone, Mum is part of the Mundy house family. She is safe, well looked after, warm and surrounded by a team who have largely worked at the setting for years.
A scare with health in November saw Mum in hospital for two weeks and very weak on her return to Mundy House. Expecting the worst, the wonderful staff have worked in rehabilitating Mum who is back singing, eating well, and totally engaged.
Highly recommended. Huge gratitude for all the team do.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Maggie, this is a great feedback for us and very emotional and rewarding. The kind comment on us overfilled our hearts with gratitude and happiness. Truly inspiring!


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Review from Sharon F (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Mundy House for almost 5 years. The home and the staff are fantastic, nothing is too much trouble. We get weekly emails informing us of what is going on and keep us up to date of any changes. My mum loves the home and all the staff, she joins in with most of the activities,
of which there are plenty. I can't thank the home and staff enough for everything they do.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Sharon for an inspiring review, much appreciated.


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Review from Roz H (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was brought back to Mundy House from hospital. Her mouth and vocal chords were ulcerated and she could not eat or speak. The wonderful staff at Mundy House have cared for her devotedly, and she now has her beautiful singing voice back, can talk and is eating normal (delicious) Mundy House
food. I cannot recommend Mundy House highly enough. It is excellent, the staff are caring, and the manager is always available and willing to help.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Roz for the motivational comment, we all need this support at this difficult time.


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Review from June G (Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy here at Mundy House. The care is very good.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, June, for your kind words, and I am glad to know you enjoyed the stay with us.


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Review from Susan P (Daughter of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased and relieved that my mum is taken good care of at Mundy House and confident that she is well looked after. Also that I am kept informed of her progress and wellbeing.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Susan, for your kind words; we really appreciate your support.


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Review from Paul S (Son of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in really well. The manager has really helped to make this as smooth as possible, really pleased with everything.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank You Paul for your great comment on us. We really appreciate your support and understanding.


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Review from J C (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled in really well and I find the staff caring and considerate. She is eating much better now and likes the food. She is also participating in some of the activities which I am really happy to see. The manager is really helpful and accomodating, which has made everything easier for my
brother and me.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you J C for your kind words, they are much appreciated.


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Review from Denise P (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House is highly recommended, patients are treated as individuals and with dignity. The management and staff are very approachable and very kind and helpful. The home is very safe and secure with wonderful facilities.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Denise, for your kind comment on our care and support, we really appreciate your kindness and understanding of us.


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Review from G S (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family are very happy with Mum's care that is provided and all the staff are lovely.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, G S, for your kind comment on us and we really appreciate your support to us.


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Review from Barbara B (Daughter-in-law of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to Munday House, as I live in Dorset. My daughter and I are very impressed with the facilities, the staff are lovely, friendly and attentive, and my father-in-law complimented the food too, saying he was fed well. He has a lovely room overlooking the garden, which is perfect as he was
always a keen gardener.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Barbara, for your kind words and it will inspire us and continue our great care to all our residents.


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Review from Stephen R (Son of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home feels very much like home from home, my mum has excellent care and we are always welcomed by the staff. I visit my mum weekly and am happy to help out where I can. My mum does have favourites here but all are very accommodating. Mum has also made good friends in both residents and staff.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Stephen, for your kind comments on us, we continue to care for all our residents and this is a real encouragement to all our team.


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Review from Heather R (Relative of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would 110% recommend Mundy House to everyone. The home is very welcoming, the staff are very attentive and always available to help out. My nan is being very well cared for and this means so much as we haven’t all been able to visit for so long. The photos I see of my nan are amazing. She is always
smiling and I am so grateful for the excellent care she receives. Thank you to everyone and I look forward to seeing my nan very soon.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Heather, for your kind words and we really appreciate it and continue our hard work.


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Review from Jackie W (Granddaughter of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my grandmother has been exceptional. The staff are very professional and express humility when dealing with her everyday needs. She felt safe and secure in the homely environment created by the staff and was always in clean clothes and had a cup of tea at hand. Her final days were
peaceful and she passed with dignity. We are truly grateful to the care home and the staff.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Jackie for your kind comments on our care. This is truly inspirational


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Review from Gillian S (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family member, I can't find one fault with Mundy House. Great care and kindness. Never seen or heard any stress or upset. Efficiency from staff keeps residents safe. My loved one is always clean with a smile. Lovely clean and tidy bedroom, meals look delicious. They have sing songs, bing and entertainment
with a lovely garden to sit out in on sunny days. Tea trolley refreshments and safe night watch. Always updates from staff if you have ay worries. Lovely place. Top marks from my family. Thank you.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Gillian for your kind comment on our care, we try our best to provide care and a safe and comfortable environment for all our residents.


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Review from Andrew H (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Mundy House a very nice and friendly place that takes into account the needs of the residents and also the relatives.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Andrew, for a great review; it's much appreciated your comment on us.


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Review from L G (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is looked after well at Mundy House. We are grateful to Mundy House for all their help and kindness.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind review of us, we try our best to care for our residents.


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Review from Sophie C (Granddaughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Mundy House enough. The staff are brilliant and I know my nan is being cared for and is happy.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Sophie, for your kind comment on us, we are extremely happy to care for your nan.


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Review from Julie C (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything about this care home. The quality of the care and this staff are amazing. The manager is so caring, since this pandemic he has really kept us informed of everything that has been happening. He sends us weekly emails and lets us know how my mum is. He and his staff are always
there to speak to you if you have any concerns or worries. I look forward to my weekly FaceTime calls with Mum and the carer who helps with these is amazing also.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Julie, for your kind comment on us and thank you for your support to us as well


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Review from John P (Son of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was nice to sit and talk to Mum, it means so much to just be near her. She looks and talks ok, she was pleased to see me. I really enjoyed chatting with Mum, it means so much just sitting and being near her and talk, it seems such a long time since I sat and talked to her. I thank you ever so much
for letting us sit and chat.

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Review from J D (Partner of Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with care. Listens to my phone calls and deals with anything I mention and keeps me updated regularly. Helps with any requests I may have.

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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.