Mundy House Care Home

Church Road, Basildon SS14 2EY
Submit a Review
9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

Show Mundy House Care Home on the Map

Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 81-100
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

Overall Experience

  • 163
  • 48
  • 3
  • 0
  • 0

Date Published

214
12
34
41
173

Review from J R (Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living in Munday House, I am very happy here.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, J R, for your great comment and we are happy to care for you, you are an amazing person, always positive and you enlighten our staff as well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen K (Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My very caring nurse assistant is excellent, always cheerful and keeps me comfortable! I visit the garden every day with a friend and we are supervised by our carer. I look forward to garden maintenance beginning now spring is here. A great place to relax.
My bed is comfortable and I have complete
confidence in the system of night call attention, when needed quickly.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Eileen for the kind comment on us. We try our best to make sure you are comfortable, safe and your needs are met as far as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry B (Son of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, nothing is too much trouble for them.
Activities are excellent.
No complaints from Mum, so this is a bonus!
Well done Munday House staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leeanne D (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at Mundy House Care Home do an exceptional job, even more so in the last year or so with the covid-19 pandemic. Staff have also been fantastic and reassuring, especially when Dad had a fall recently, I was kept well informed of the situation.
It's great that the families
get updates twice a week, usually on Mondays and Fridays. And if we have any concerns about our relatives the manager and the team are always there for advice and help.
Not only have they got the residents physical health and well being at heart, but also their mental health too, so important, especially when you live over 300 miles away from your relative!
The indoor visits are a must, and I know my sister and dad are so grateful to be able to get to see one another again, as social contact means so much to the residents in so many ways.
Keep up the fantastic work Mundy House, you all are so appreciated by all of us, residents and families. You are a credit to Larchwood care.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank You Leeanne, this is truly a great appreciation to Mundy House Team and we hold this to our heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary H (Son-in-law of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in the home for just over three years.
The staff are first class, cannot do enough for you.
Unfortunately my mother-in-law past away this month, February 2021.
The help and care for her was first class and kept us informed all the way.
The manager and his team, thank you for
all you have done.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Gary, for your kind review for us, this is truly an encouragement for all of us to continue our great care to all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bill L (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Mundy House for over 3 years, whilst having quite severe dementia she also has quite severe mobility issues, the care she has received has been first class from the staff even before COVID times. Since COVID the staff have further stepped up and have quite frankly been
absolutely amazing. Communication with staff is key in these times where you cannot visit your loved one and again this is first class.
I would have no hesitation in recommending Mundy House

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Bill, for your great review and we all feel like a family and thank you for your understanding.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley A (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this very difficult time the staff at Mundy House have been excellent with all the care they provide to my mother.
They always keep us informed every Friday with an update and if there are any concerns about my mother they do not hesitate and contact me straight away which I appreciate greatly.
A
very big thank you to the staff for everything.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Lesley, for your such an inspiring for us, we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony M (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that Mum is with Mundy House. I cannot fault their service or commitment. The staff are hard-working and very caring. Keep up the fantastic job you are doing, and Thank you for all you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stacey G (Granddaughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been placed at Mundy House for some weeks now. It has been a very difficult time with dementia, covid, lockdown and broken wrists. I have never felt comfortable with nan being away from us until now. It's very difficult not seeing her but I know she is in the best place with staff and other
residents. Roll on out of lockdown!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Stacey, for your kind words, we really appreciate it. We try our best to care your nan and we are getting knowing each other now. It is a pleasure talking to your nan as she has a great sense of humour. We love it in this tense time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident for over 4 years and during that time she has received excellent care. The staff are friendly and always cheerful, happy to talk with me about Mum. There have been times when due to her condition, she has been challenging to care for but this amazing team take everything in their
stride. During this pandemic, they have always put Mum's interests first and keep me updated on a weekly basis. I cannot praise them enough.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, P M, for a great review, at this difficult time this truly inspires our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Daughter of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in care for nearly 4-years. She is very well looked after. We have been kept in touch regularly during covid-19 as we cannot visit with all that is going on.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, P S, for your great comment, we always here to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Daughter of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the weekly updates by email. Mundy House feels like one big family, who looks after our loved ones like they would their own parents/grandparents.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Denise, for your great comment, always here to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave C (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team at Mundy House have been fantastic with regards to care for my Mum this month. I had my first visit since February after moving back to the UK and this was really well arranged. I felt that all COVID safety measures were followed and it was lovely to have half an hour with Mum,
too short of course but the rules need to be followed at this difficult time. Mum has had problems with her breathing for many years and these are now getting worse. She needed urgent care this week as her oxygen levels had got very low and the work that the manager did to get the right people to see Mum in the difficult time between Christmas and New Year and with all the COVID stuff going on, was marvellous. Mum’s care has been paramount in all of this and I feel she has been very well treated at a difficult time. I cannot recommend Mundy House any higher.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Dave, for your inspiring comments - we are here to care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise B (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy with the care that dad receives at Mundy House, the atmosphere is welcoming and happy, staff make a point of getting to know you personally and are never too busy to deal with questions or queries. The activities and music sessions are engaging and staff make an effort to include
all residents. I would not hesitate to recommend this care home. Dad told me he now lives in a hotel with very nice food, praise indeed!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support. We all are trying our best during this difficult time, and your words truly inspire us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice A (Daughter of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House have shown patience and understanding with my mother, who has been resident at the home for a few years now. I would definitely recommend this home to anyone with an elderly family member who may need care in the future.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Janice, for your kind words and support, this is truly inspiring.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon H (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House has looked after my dearest mum for the past year, when my sister and I were told at Christmas that dear Mum was in the last few weeks of her life, that was such a shock to us, completely unexpected! But dearest Mum is still with us, despite COVID, she is still going strong, and I think
that is purely down to the superb care that Mundy House provides. The manager has also gone out of his way to try and find some way for my sister and I to visit Mum with COVID restrictions in place. Mundy House, the manager and all the dear carers are absolutely the very best!! I would not want my dear mum to be anywhere else.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind and inspiring comments about us, we will continue our care to all of our residents and this is really help us to go further. Once again thank you and your family for the great support that you've shown us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leshia C (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Munday House from hospital the day before Lockdown - This meant Mum and us as a family had little time to prepare for such a big change in her life. The home manager was fantastic in ensuring the move went as smooth as possible, his calm, professional attitude alongside his compassion
and empathy went a long way in putting our minds at rest! Mum has settled really well, watching her on the videos which the wonderful activities manager provides weekly has been enough to reassure me that Mum is happy and receiving care with just 'that little bit extra' which makes all the difference.
Watching staff interact and engage with all the residents is a sheer joy, watching the activities staff get everyone involved with the weekly 'sing-a-long' sessions makes my day!
During and after COVID we have been kept up to date with all the changes in line with government guidance and have been able to visit Mum with safe restrictions in place. Thank you Munday House staff - stay safe!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments and it is very much encouraging for us during this difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Molly M (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see my Mum today 15.7.2020. So pleased how the staff is looking after everyone in the home during this pandemic. Whenever I go and visit my Mum the staff are always so happy, friendly, and caring. Nothing seems to be too much trouble for the resident's needs. Well done to all the staff and management
and Mundy House. I am so pleased that my Mum is in the care of these people

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia B (Wife of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I used to see my husband 3 times a week before the Coronavirus lockdown so it was lovely to see him after 3 months. I think they are all managing quite well under the conditions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gwen F (Friend of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mundy House always does a great job of looking after their residents, and in the present very difficult circumstances, the staff are really taking exceptional care. The regular Facebook updates show how well the residents are cared for and how happy they are. It's a pleasure to see when we are unable
to visit.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Gwen, for your great comment and it is really inspiring us at this difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.