Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 101-120
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

Overall Experience

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Date Published

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Review from J M (Son of Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last months in the care home. They have a great staff team there who treat residents with both dignity and respect.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind and inspiring comments.


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Review from C P (Brother of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a warm, friendly feeling and my brother was well cared for. The staff go that extra mile and show they have feelings for the patients.

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Review from B R (Brother of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff caring, professional and available. Facilities/atmosphere friendly, homely and pleasant.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your valuable comment and your support to Mundy House.


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Review from A L (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A positive, relaxed meeting. Honesty on both sides.

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Review from A K (Daughter of Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has taken some time to settle into the care home but has found the home to be very caring and the activities very good. Just having problems with the residents, as there is a good percentage of dementia, which we did not realise at the time of viewing the home. A little concern for my mum's stimulation
with conversation at times.

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Review from M F (Son of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the professionalism and friendliness of the staff.

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Review from Christine S (Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service is excellent, especially laundry and assistance with washing and dressing. The food is good. There is a relaxing atmosphere. The staff are very friendly, nothing is too much trouble.

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Review from Derek S (Friend of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend has been in Mundy House for some years now so I have good knowledge of the management and staff. I have seen them interacting with my friend and many other residents and they are always very professional and very caring in what sometimes can be challenging situations for them.
The home as
a 'resident centred' attitude in words and actions. Rooms are well maintained are there are a good range of activities for residents to participate in. Family/carers are regularly invited to sessions with managers where we are advised on developments in the home and where all questions and suggestions are encouraged. All the other families I have met speak highly of Mundy House. The management also has an 'open office door policy' for residents and families/carers and it is not unusual to see a resident just sitting in the office for a chat.
A well run and friendly place.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Derek, for your kind words to our home, this is really inspiring.


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Review from Tony W (Son of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 20 months at Mundy House up until her passing in October 2019. Narrowly missing her 100th Birthday. Like most people of her generation, she was against the idea of living in a care home and it proved very challenging for both myself and the manager and staff at Mundy House to get her
to accept that it was for the best. Everyone was on her side, not against her. Despite her disruptive behaviour in the early days, the staff persevered and Mum eventually settled and had a happy and settled time there. Everybody strived to make her life as happy and comfortable as possible. Myself and my wife cannot thank the staff at Mundy House enough for what they did for Mum. And yes, I would certainly recommend Mundy House to anybody looking for an extremely well-run care home.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Dear Tony, thank you for your inspiring comments about Mundy House. Its certainly a fuel to us to run forward. Thank you again.


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Review from Jane G (Stepdaughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were always friendly, kind and very caring. My stepdad was always treated with dignity and there was always plenty to eat. The rooms were kept very clean and cosy and he was always encouraged to join in the activities in the lounge. Nothing was too much trouble. The staff work so hard.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Jane, for your kind words and support to our staff.


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Review from Deborah B (Daughter of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twice this year my 90-year-old father has spent several weeks recuperating at Mundy House. First following a nasty fall and then after a bout of pneumonia. He received much loving care, attention, consideration and kindness. Both times he was brought back to mental and physical wellbeing and helped
to maintain his independence and return home. From the extremely hands-on, kind-hearted manager to the good-humoured carers, kitchen and cleaning staff, everyone plays their part. Relatives are visibly made welcome, not just with a cup of tea and cake but time and understanding are given for their needs too. This is invaluable at such times. My father loved spending time in the well-maintained garden and thoroughly enjoyed the varied plentiful food. The phrase he used himself was the atmosphere feels like a big family. I agree wholeheartedly. Singing, music, chatter and laughter abound and despite hard work and long hours, much effort is made by staff to make life as cheerful as it can be. I have no hesitation in recommending this home.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. This is an excellent comment about our family Home Mundy House. Yes, we are a big family. Thank you again.


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Review from S L (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mundy House only a few weeks after we have removed her from another home. This is an excellent run home where all her needs are met. The carers are very supportive, caring and always have time for a chat, nothing too much trouble, treating my mum like a person, not just another number.
My mum has a lot of health issues and since she has been in Mundy House there has been a significant improvement so thanks to the manager and the carers.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind words. This is really inspiring.


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Review from I g (Son of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Mundy House for two and a half years. She took some time to settle, but with the help of the staff and management, she settled well. She is well cared for and seems happy and content. Thank you Mundy House.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. This really motivates us to continue our great care to everyone.


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Review from M C (Sister of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother seems as happy in the home as you can be. He is always looked after very well.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words. We appreciate your support to us.


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Review from Barry F (Nephew of Resident) published on 13 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My 88 year old aunt stayed here for two months after a hip operation. The staff were great and helped her with rest and exercise. The chef was also very helpful with Aunt's diet, nothing was too much trouble. Thank you Munday House.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Barry for your kind words. This means a lot to us.


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Review from M S (Niece of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt stayed in Mundy House for two weeks of respite care. She received excellent care for the time she was there. The staff were very kind and caring to her and she was very happy there. I would not hesitate to choose this home for her if she decided she needs full-time care.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind comments Maureen, we value your response.


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Review from Jean K (Partner of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner os here being well cared for.

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Review from V W (Daughter of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mundy House for two years. My auntie has been there for seven years and my mother-in-law for six months. I have found the care and support from management staff down to cleaners excellent. They seem to try to provide all the residents needs with what funds they have.
Overall the
standards are very, very good!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.


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Review from M R (Sister of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the excellent care my sister gets at this care home. The staff are all lovely and she is extremely well cared for.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Michelle, for your kind words.


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Review from Kate H (Daughter of Resident) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been in Mundy House's care for two and a half years and we have only praise for the care she has received and is receiving. The staff are wonderful and no matter what time of day they always take time to talk to us and keep us updated on mum's health and general situation. Mum has recently
returned to Mundy House after a short spell in hospital and despite all our worst fears, we are amazed at her “recovery” as she continues to thrive under their care. The reassurance and confidence they have provided us with over the past couple of years has been priceless and we know Mum is happy and comfortable in Mundy House. Thank you to all of you-you deserve 10/10.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Kate for your inspiring comments


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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.