Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 141-160
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

Overall Experience

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Review from Angela A (Daughter of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in this home and is very safe and secure.
She is very well looked after and likes all her carers.

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Review from Charles W (Friend of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we came to visit this wonderful care home, we were warmly greeted and went into one of the lounges where great activities were going on with a fantastic singer who does the activities, all were really enjoying themselves. It was so lovely to see smiles on everyone's faces, some were dancing and
clapping along. The home is beautiful and the garden is stunning. We are very impressed with the staff and management. This home has a wonderful family atmosphere where nothing is too much trouble and people are made to feel welcome and cared for.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words and support.


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Review from Kelly D (Granddaughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my nan receives is brilliant, all staff are friendly and caring. I have no concerns for my nan whilst she is here.

Reply from Mundy House Home Manager at Mundy House Care Home

Thank you, Kelly, for your great comments.


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Review from Janet J (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were shown around before the resident joined. All the staff were very friendly and helpful and they answered all questions asked.
The staff know every resident by name and they are good at calming residents when upset and encourage them to interact and mix with each other.
Overall the care home
and it's staff are friendly, caring and supportive to both the residents and their families.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janet for your kind words.


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Review from C G (Relative of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has settled well in the years he has been here. Home has helped with medical professionals to treat his physical and psychological needs. He tends not to join in with activities as he enjoys his own company but he has full freedom to go out anytime.
Would recommend this home to others when
asked.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you C G for your kind words.


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Review from G S (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a lovely friendly happy place. I would be happy to live here as well. It's like a big happy family place. My mom is always clean and tidy and looked after well, she has got a lovely room overlooking a very nice and colourful garden.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you G S for your kind words.


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Review from Andrei P (Regular Volunteer) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following my visits, I found the care, attention and the overall attitude of the staff as friendly, helpful and the facilities of the house of a good standard.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words.


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Review from G W (Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time here has been very pleasant. The care and attention I have received have been wonderful. My time here has been very enjoyable.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you G W for your valuable comments.


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Review from P G (Resident) assisted by family/friend published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

More variety of food, especially daily dinners which are of a similar recipe which may not suit resident's choice.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you P G for your comments, we value your suggestions.


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Review from Nicole P (Granddaughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my Nan receives at Mundy House. The staff are very caring and friendly. The staff look after my Nan so well and she is so happy here.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Nicole for your kind words.


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Review from I C (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional approach from all members of staff to the welfare and needs of its residents. Presentation of it's residential and public rooms are of a high standard, together with it catering and welfare need deliver a commendable service to any resident. That resides at this property.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you very much for your kind words


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Review from Rosina C (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do like it here very much nothing's too much trouble for any of the staff. The food is good too.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Rosina for your kind words, we are here to support you.


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Review from Janice P (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very clean, staff are very friendly. My mum is looked after very well and nothing is any trouble.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Janice for your kind words


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Review from Linda (Daughter-in-law of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House have always cared very well for my mother-in-law. She goes in regularly for respite care when my husband and I visit members of the family and when we go on holiday. She is always very happy to return.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you for your kind words, Linda.


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Review from M L (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcomed with open arms, made very comfy. Manager and staff very friendly and try their best to meet any requests needed.
Staff pop in on a regular basis to have a chat and make sure all is well.
Rooms are lovely decorated and all lounges are of a high standard.
Would recommend Mundy House to anyone.
Thank
you.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you, Martin, for your kind words.


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Review from Tracy G (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I regularly visit our mother in Mundy House Care Centre. Daily one of us is here. We are extremely happy with the care being provided and cannot fault anything. Catering and housekeeping is above what we expected. Everything is kept lovely and clean but above all, it's the friendliness
and kindness of the staff that makes this such a happy place. They are all fantastic!

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you Tracey for your kind words


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Review from Barbara W (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a resident several times a week. The staff are friendly, helpful and very kind to residents in sometimes awkward circumstances. Mundy House is very clean and in good condition. The management is available to answer any queries if needed. After over 2 years of visiting Mundy House Care Centre,
I find visitors are always welcome and you can go anywhere and find the residents clean and well cared for.

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Review from David D (Son of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the deputy manager for her help when I was being interviewed by social workers regarding my mum. It has been a stressful time for me and my sister but the deputy manager was amazing. I would also like to thank the manager and her amazing team, they are a credit to your company
and I know my mum is in good hands.

Reply from Mundy House Home Manager, Home Manager at Mundy House Care Home

Thank you David for your kind comments.


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Review from A E (Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While staying in Mundy House I was treated with dignity and given excellent care by both management and staff and I would have no hesitation in recommending Munday House to any future clients.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you A E for your kind words and sharing your stay experience at Mundy House.


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Review from Linda C (Niece of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt on 3/1/2018. The home has recently been decorated and it was nice on entering the home. There was a sing-along whilst I was there and the atmosphere was lovely. All the staff were joining in (although still keeping a close eye on the residents) and doing their best to include them
individually by encouraging them to join in as best as they could. It was a pleasant afternoon.

Reply from JOSI GEORGE, Home Manager at Mundy House Care Home

Thank you Linda for your kind words


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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.