Mundy House Care Home

Church Road, Basildon SS14 2EY
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9.9 214 Reviews
  • Mundy House Care Home, Basildon
Mundy House care home in Basildon, Essex offers a welcoming home for care home residents needing support.

Caring, qualified staff ensure care home residents receive high quality care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Tasty, healthy food is served that meets each resident's dietary requirements.

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Care Provided by Mundy House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • PermaCare Limited
  • Person in charge
  • Josi George (Manager)
  • Admission Criteria
    • private, local authority NHS
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Mundy House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,500

  • fee may vary and can be negotiable depends on needs
  • (these prices are only a guideline, please contact Mundy House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • car park available


Mundy House Care Home Reviews (214)

Total of 214, showing 161-180
9.9

Mundy House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 41 reviews in the last 2 years. Over all time Mundy House Care Home has 214 reviews.

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Review from Yvonne T (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home from home, very caring, friendly staff. My family and I are always made to feel very welcome here. Well done.

Reply from JOSI GEORGE, Home Manager at Mundy House Care Home

Thank you Yvonne for your kind words and appreciation


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Review from John C (Nephew of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit, I found everything very good. The cleanliness was excellent and the staff all very friendly and caring.


The chap doing the entertainment was exceptional.


Reply from Josi George, Home Manager at Mundy House Care Home

Thank you John for your kind words


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Review from John B (Son of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home - My father is very well looked after. The staff - from the kitchen - senior care workers look after him very well. The manager and assistant manager always have time to talk to me about my dads care.

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Review from Robert W (Nephew of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff team do an amazing job and in my experience, treat residents and visitors alike with respect and dignity.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind words and support to Mundy House.


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Review from D M (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time of visiting Mundy House, you can feel the warmth, affection and caring attitude of the care team towards its residents and it has lived up to our first impression after six months stay by mum.


Mum has settled in really well, beyond our expectations. Well done team Mundy.


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Review from David G (Nephew of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle was 91 when he moved into Mundy House. His health was already deteriorating and he passed away after 4 months. The care, attention and empathy shown by the staff of Mundy House ensured his last days were as comfortable and as dignified as possible. Nothing was ever too much trouble and the
care given was always accompanied with a smile and a cheery disposition. Many thanks to the management and staff.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you David for your kind words.


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Review from P M (Daughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in Munday House a couple of months. I have found all the staff to be very friendly, helpful and dealt with any problems very promptly. They have also arranged for transport to the hospital and any doctor's visits. Management also arranged for Mum to have a recliner so she is more comfortable.
Catering staff are very good with foods that Mum may like. Cleaning staff have found missing laundry. Mum is only able to feed herself so all the staff are always ready to assist Mum when she needs it. Mum has fallen out of bed (she did at home) so she has now been given a bed with sides. Grounds are nice too.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments Pamela.


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Review from Scott H (Grandson of Resident) published on 11 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to everyone at Mundy House for providing a safe and caring environment for our Nanna. The staff are great and have made her feel comfortable and settled and I can't praise them enough. They treat her with dignity and compassion and we couldn't ask for more. The home overall is well
run, clean, and welcoming and we as a family feel lucky she is there.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Scott for your kind comments.


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Review from Tina T (Granddaughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nan seems really happy, she has been a resident for a year now and gets all the care she needs.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Tina for your kind comments.


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Review from Pauline D (Daughter-in-law of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for. The staff are very patient with her as her behaviour has been very challenging. She has a very healthy appetite and enjoys her meals. Thank you to all the staff at Mundy House for the care you give.

Reply from Josi Geroge, Home Manager at Mundy House Care Home

Thank you, Pauline, for your valuable comments.


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Review from Elaine R (Daughter of Resident) published on 28 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Mundy House for a month now. The staff have made my family feel very welcome and have worked with us as a team. My mother has now settled in very well and has become part of a bigger family, which my sister and I are very happy to be part of.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Elaine for your kind words. It's a pleasure to look after your Mum. Thanks for your family's great support to Mundy House.


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Review from Terri H (Daughter of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mundy House are so caring and understanding. Does not matter when I turn up, they know where my mum is and how she is.
Very comforting as we are still in the settling in stage. But after three weeks we finally seem to be there. My mum is happy and gets lots of cuddles.

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Review from Molly R (Granddaughter of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love coming to see my nan. The staff are all so lovely and welcoming. Nothing is too much. My nan is very happy here.
There is always plenty of food and a good choice also. My nan is never on her own, which is really lovely to see.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you Molly for your great review about our care to your Nan. We will try our best to continue the care.


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Review from J H (Granddaughter of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mundy House has provided a safe and caring environment for our Nanna. The staff are great, friendly, caring and always on hand to help. We are all grateful for the peace of mind we now have knowing she is being looked after in such a nice place and that she is now happy and content. We are also impressed
with the cleanliness and airy atmosphere.

Reply from Josi George, Home Manager at Mundy House Care Home

Thank you for your kind comments


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Review from Keith A (Son-in-law of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally impressed by the friendly, caring, professional staff and the way the whole care home is run, putting the needs of the residents as a priority and all areas being handled sympathetically and professionally.
All in all, it helps immensely to know, we can have total confidence with the way my
mother in law is being looked after.

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Review from Alfred F (Resident) published on 2 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident here for few months. I am quite happy here. Staff are really helpful and friendly. I am here for a rehabilitation. I am getting the right care here. Staff and management are really helpful to meet my needs.
I am 95 years old and I am still using internet and laptop. I am a member of
Tai Chi society. I do my exercise regularly here. The management provided all the facilities for me.

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Review from Graham F (Son of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more pleased how everybody at Mundy House looks after my Mum. Its long time since I have seen my mum so happy. Every service you could want is made available and she is very pleased with that.

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Review from Ray J (Brother of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service Mundy House provided was of excellent standard. They were compassionate, caring and always with a smile. Nothing was too much trouble for them and we were always consulted before any action was taken. We would recommend this home unreservedly.

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Review from Alan S (Son-in-law of Resident) published on 24 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law is in Mundy House last 6 years. She wishes to remain at Mundy House as she is happy. Her needs are met by the staff and she find all staff are helpful and friendly. She enjoys the company of the staff and other residents.

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Review from Anita O (Daughter of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mundy House for just over six and half years. She is very settled and Happy. Her all needs are met by the staff whom she finds very friendly and helpful. My mum enjoys the company of the staff and other residents and staff treated her with dignity and respect. I am very happy that
my mum is in Mundy House being looked after 24/7. Staff always contact me if they need me.

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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Mundy House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Mundy House Care Home is calculated as follows: ( (457 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 489 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mundy House Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (1)

Josi

Josi George

Job Title: Home Manager

Joined: 2004

The Registered Home Manager, Josi George, has a passion for the care of older people, he works alongside his staff to ensure they offer the best in individual care for the residents. He achieved Level 5 in Leadership and Management in 2016. Also, he completed the My Home Life course for the Care Home Managers in 2016 conducted by the Essex Local Authority. Josi also has NVQ level 3 in Management, health & social care along customer care. He has also completed training courses in all mandatory subjects in the past and will continue attending all Healthcare Management Solutions own courses.


Josi has achieved Champions in Dementia through the Alzheimer’s Society and is a trained trainer for Dementia care. Josi has 20 years of experience in care and he has been the manager of Mundy House since 2014.