The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR
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9.8 96 Reviews
  • The New Deanery, Braintree
The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.

With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.

The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and a Joy Birds Dementia Friendly Club that encourages inclusivity.

With activities available every day, an onsite Café/Bistro and a dedicated Hairdresser, residents' needs are catered to. Residents and family members can relax in an array of spaces, such as the quiet lounges, and a banquet hall is available to cater to special occasions. The New Deanery Care Home is also home to 8 charming and friendly peacocks.

Experience comfort, happiness and cherished memories at The New Deanery Care Home.

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Care Provided by The New Deanery

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 93 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Marlow (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (89)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for The New Deanery

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact The New Deanery to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends always receive a warm welcome.


  • Parking

  • There is ample on-site parking.


The New Deanery Reviews (96)

Total of 96, showing 1-20
9.8

The New Deanery has a Review Score of 9.8 (9.816) out of 10, based on 43 reviews in the last 2 years. Over all time The New Deanery has 96 reviews.

Overall Experience

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  • 12
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Date Published

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Review from R L (Friend of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice welcome on arrival a pleasant temperature very clean a nice atmosphere . Very comfortable for any residence staff attentive and helpful.good quality food plenty of choice.No problem with parking

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. Warmest regards.


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Review from Peter H (Cousin of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my involvement from November 24th to date, I was more than pleased with the kind and attentive help and guidance given to me by all your staff. Having been introduced to several of staff and a comprehensive tour I was more than pleased that we had decided on The New Deanery for my relative's onward
care. It was a relief to have greetings given by all staff on visiting and to be called by Christian name.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for taking the time to share your experience of our home. Warm regards.


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Review from M B (Daughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into The New Deanery approximately 10 weeks ago, this has changed her life as living at home she was very lonely. She now has so much to do all the time, she attends activities every day, there is always something going on, and she has made friends and enjoys time with them. The staff are
all very professional and very caring. The family is kept informed about health and well-being. Mum receives excellent care. The food is lovely. The home is clean and tidy. Mum's room is lovely and she is very happy.

Reply from Hazel Joseph, General Manager at The New Deanery

Thank you for your wonderful feedback. We're so happy to hear that your mum is enjoying her time at The New Deanery and benefiting from all the activities and care we offer. I'll be sure to pass on your kind words to the team. Best wishes!


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Review from Fern C (Granddaughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma is being very well looked after here. All the staff are amazing and we are very happy with her care! She is very happy being here and feels especially safe.
One member of staff in particular always brings a smile to all of our faces when visiting.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience. I'm really pleased to hear your feedback and we're delighted your Grandmother is happy.


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Review from C G (Friend of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting my friend last month, who is a resident at The New Deanery Care Home. This is my third visit so far and I must say how incredible the staff are, the homes manager is an extremely lovely person who will do anything she possibly can to accommodate your needs. The senior carers are also
all very kind and hard-working. This home is an incredible place to spend time and my dearest friend is overjoyed with the service she receives. The New Deanery is surrounded by impeccably stunning grounds that are kept well maintained by a very friendly and polite young man. I will be recommending the home to any family or friends that are looking for exceptional service.

Reply from Rachel Marlow, Care Home Manager at The New Deanery

Thank you for sharing your experience of our home. It's wonderful to hear that your friend is so happy here and that you've had such positive visits.


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Review from Jack W (Grandson of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandad moved here, he has said how much he enjoys living here. Always great care given. The food is lovely. All the staff are wonderful, nothing is too much trouble. Activities has a great variety. He very much enjoys his garden view room.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. It's great to hear your Grandfather enjoys his time with us here and we enjoy having him!


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Review from Joanne P (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum has recently moved into The New Deanery. On the first day when we arrived, mum had such a warm welcome. We absolutely love it that mum is just up the road from us now. My daughter and I love to come and visit mum. The environment is beautiful, the gardens are stunning with established
trees and beautiful peacocks. The staff are all so nice, so kind and helpful. When we arrived to see mum she looked so cared for, she'd had her hair cut and blow dried. We are so happy with everything.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. I am so pleased to hear that Mum is settling into life at our fantastic home and that you are pleased with our care and services. Warm regards.


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Review from J C (Friend of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, when visiting my friend at The New Deanery. I have been made welcome, such a friendly place. Staff are brilliant, nothing is too much trouble. Home is always clean (spotless), fab team of caring carers, hard working group, grounds well maintained. Menu choices is great, have had two booked
lunches which were delicious. Hope to have a room here one day when needed.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for such lovely comments about our home and our staff. Please do visit us again soon! Warm regards.


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Review from Diane W (Daughter-in-law of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to all the staff for the excellent refreshments and arranging my father-in-law's little tea party to celebrate his 91st Birthday. He had a lovely afternoon and was overwhelmed that all his family and neighbours came to see him. I would thoroughly recommend The New Deanery to anyone
considering residential care for a loved one. In the 3 months that my father-in-law has been there the care has been excellent. The staff are all dedicated, hard-working and caring, and do all they can to make the residents feel at home, we couldn't ask for anything more. The food is excellent too and everyone has said that my father-in-law looks better than he has in years. Thanks once again everyone.

Reply from Rachel Marlow, Home Manager at The New Deanery

We really do appreciate your support and are grateful for your kind review. See you soon, Rachel


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Review from S B (Friend of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can see that my friend has thrived since has became a resident at The New Deanery. The staff are very kind and caring and most importantly, they make her feel wanted. She is very happy there. From outings, to activities, to personal care, nothing is too much trouble. It's remarkable to see how my
friend has gained strength and weight (she needed to), and confidence over the past year.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you so much for taking the time to leave a review, and such a kind one at that! I'm so pleased to hear how you feel your friend has thrived in our care as it is something we work very hard to ensure. Warmest regards.


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Review from George W (Son of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had a fall at home and could no longer look after himself, so he needed to go into a care home. The staff at the New Deanery couldn't have been more helpful in transitioning Dad into his new life.
Dad hasn't got a bad word to say about the carers, and he says the food is excellent. But unfortunately
due to his dementia, he doesn't understand why he needs to be there, but hopefully, in the next few months, he will settle in, and become more involved in activities that are offered.

Reply from Hazel Joseph, General Manager at The New Deanery

Thank you for sharing your experience. We're so glad to hear that the staff at the New Deanery were able to make your dad's transition smoother and that he has had positive feedback about the care and food.


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Review from Heather D (Respite Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My three weeks in care were a new experience for me. I was looked after and every care was at my disposal. The staff were absolutely marvellous and were so helpful in everything they did. The food was excellent and anything I fancied was made available. I cannot thank every member of staff enough for
their care and devotion.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for this lovely review. We are so pleased you enjoyed your time at The New Deanery, we will pass onto our staff your kind words. Best wishes.


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Review from Tom M (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the home from November 2022 until she passed in July this year. From the very beginning the team have been so friendly and caring. It wasn't just the care they provided, the carers and housekeepers also built a friendship with Mum and me and we became part of the Deanery
family. The seniors have always been excellent, very professional, caring and well-organised. The food has always been excellent with a flexible, varied menu and excellent chef. The beautiful grounds and outdoor events are a real treat. The activity staff keep residents entertained with a daily schedule, always happy and so friendly. The care at the home really excelled when my mum became poorly, not only did they look after Mum, but they looked after me as well. Their love and emotions when Mum passed were genuine and very moving for my family. The care provided at this difficult time was outstanding. It was lovely having Mum in a care home where we were treated like one of the family.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. It was our absolute privilege to care for your mum and we thank you for your heartfelt words. Warm Wishes.


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Review from M M (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in 4 weeks now and the improvement in him is amazing.
He's engaging with people again and looking so much like his normal self. The staff are brilliant with them both in their care and social interaction.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for your kind words. I am thrilled to hear that you feel your dad is flourishing in our care here at The New Deanery and settling in well. It is our pleasure to care for him. Warmest wishes.


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Review from Lucy W (Niece of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great atmosphere.
Staff fantastic.
As a family collective - we are very happy with our family member's care.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our wonderful home. I have to agree, our staff are fantastic, but I am so pleased that this is recognised by the relatives of those we care for too. Thank you again for sharing this review, warmest regards.


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Review from Hayley H (Granddaughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so kind and caring towards my nan as well as myself and our family. Nothing is too much and they have gone above and beyond to ensure my nan settles and is happy. The staff treat every resident like there own family and it's truly so comforting to see. We are blessed to have found
this home! The activity team are also superb!

Reply from Rachel Marlow, Care Home Manager at The New Deanery

Thank you for your heartfelt review. We are deeply touched by your kind words about the care and support your nan and your family have received.


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Review from Joanne H (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home have been amazing. From the initial visit, they made my mum and us as a family welcome. They are kind, caring and very knowledgeable. Professional and yet with a warmth. The atmosphere in the home is great. Food is good with lots of alternatives and the activities put so much on.
They have done all they can to settle my mum in and she's very happy. Nothing is too much trouble for any staff member. Thank you.

Reply from Rachel Marlow, Care Home Manager at The New Deanery

Thank you so much for your kind words and taking the time to share your positive experience with us. We are delighted to hear that you and your mum felt welcomed and cared for.


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Review from Charlotte S (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. My mother is treated with kindness, respect and dignity by the most wonderful and caring staff. I can't thank you all enough, my mother is extremely happy and well cared for. Moving here is the best decision we ever made.

Reply from Rachel Marlow, Care Home Manager at The New Deanery

Thank you so much for your wonderful review. We're grateful for your kind words and are delighted that moving here has been such a positive experience for your family.


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Review from Claudette J (Friend of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fabulous place, the ambience and the staff are just wonderful, it is like a five-star hotel with a five-star service.
Our friend is so happy here and we know that to be true.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for your kind words and for entrusting us with their care. We're dedicated to providing nothing less than five-star service every day!


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Review from D B (Friend of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is everything you could ask for, excellent in every way. Well-staffed in beautiful surroundings. We were sad when our friend needed to be in a care home but know that she is well looked after by cheerful and helpful staff.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you so much for your kind words and for sharing your experience of our home. We are incredibly lucky to have such a wonderful, caring and dedicated team here and I am delighted that this shines through. Warm wishes, Rachel.


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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for The New Deanery is calculated as follows: ( (419 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 500 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The New Deanery is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (14)

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Meet the Team (1)

Rachel

Rachel Marlow

Job Title: Home Manager

Joined: 1999

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.


Rachels' dedication and commitment to The New Deanery is very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home which in turn ensures our residents have a stable and consistent team to care for them.


When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.


Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).


Frequently Asked Questions about The New Deanery

What types of Care is The New Deanery registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The New Deanery provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The New Deanery have?

There are 89 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The New Deanery?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The New Deanery to the centre of Braintree?

1.3 mile(s) as the crow flies, distance by road may be significantly further.