The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR
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9.8 96 Reviews
  • The New Deanery, Braintree
The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.

With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.

The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and a Joy Birds Dementia Friendly Club that encourages inclusivity.

With activities available every day, an onsite Café/Bistro and a dedicated Hairdresser, residents' needs are catered to. Residents and family members can relax in an array of spaces, such as the quiet lounges, and a banquet hall is available to cater to special occasions. The New Deanery Care Home is also home to 8 charming and friendly peacocks.

Experience comfort, happiness and cherished memories at The New Deanery Care Home.

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Care Provided by The New Deanery

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 93 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Marlow (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (89)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for The New Deanery

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact The New Deanery to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends always receive a warm welcome.


  • Parking

  • There is ample on-site parking.


The New Deanery Reviews (96)

Total of 96, showing 21-40
9.8

The New Deanery has a Review Score of 9.8 (9.816) out of 10, based on 43 reviews in the last 2 years. Over all time The New Deanery has 96 reviews.

Overall Experience

  • 82
  • 12
  • 1
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  • 0

Date Published

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Review from Jacqui C (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are attentive, there is a good mix of privacy and regular activities. There appears to be a recent focus on improvement, including redecoration. What is less clear is the desire and ability to extend social activities to exercise and external trips. More dialogue on medical issues would be
appreciated.

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Review from B K (Son of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came on Mother's Day afternoon. Brought a tea of sandwiches, cake and sausage rolls. Used the cafe room which was lovely, very comfortable with welcoming staff. Tea and coffee available.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your Mother's Day experience with us! Providing a warm and inviting atmosphere is important to us and we're glad you had a pleasant time. We appreciate your feedback and hope to welcome you back again soon!


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Review from Jenny C (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came in to have dinner with Mum for Mother's Day. The staff could not do enough for us and served up a nice roast dinner and trifle for dessert. We also played dominos. Mum is very happy here and it makes us very happy that she is well cared for. All of the staff are really lovely.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your wonderful experience with us! We're thrilled that you chose to spend Mother's Day with us. It warms our hearts to hear that your mum is happy and well cared for at The New Deanery Care Home.


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Review from C H (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was found very poorly in the early hours of the morning. Staff rang 999 and an ambulance arrived and she was blue-lighted to hospital, where luckily she has recovered. Very grateful to the staff and their actions. Staff are very friendly and happy to know my mum is looked after.

Reply from Rachel Marlow, Home Manager at The New Deanery

We sincerely appreciate your feedback regarding the New Deanery Care Home. Warm regards.


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Review from C D (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased that my mum is looked after by the New Deanery. Her room is lovely and the quality of care is loving, thoughtful and responsive. I feel the carers and seniors really know my mum as a ‘person ‘ during this difficult phase of her life. As a daughter, I am welcomed, looked after and
kept informed in person or by email or telephone. Consistency of staff is important for my mum.

Reply from Chante Woodley, Marketing Coordinator at The New Deanery

Thank you for taking the time to leave a review. We're delighted to know that your mum is receiving loving, thoughtful, and responsive care at the New Deanery. At Gold Care Homes, we strive to provide exceptional service to all our residents.


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Review from Karen S (Friend of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was the first time I’ve visited a resident so was unsure where to go, the manager took me to her room but then found she was in a church service downstairs! All staff I came across were extremely friendly and very clear that they loved the job, showing care and compassion to all the residents.

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Review from L L (Daughter of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved just over a year ago from another home. He enjoys this home and had improved in himself and actually looks better and healthier. All members of staff who I have been in contact with have been extremely kind and caring and nothing to too much trouble.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

We appreciate you taking the time to leave us a review. At The New Deanery Care home our team members go above and beyond to ensure they provide exceptional care services to all our residents. Kind Regards.


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Review from Barbara B (Friend of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a friend of over thirty years whom I have looked after with care help in his own home for fifteen years. After two strokes and dementia, home help and him living alone became impossible. I was helped to get a place in St Mary's Court at The New Deanery care home. We have not looked back. The
location, the standard of the home and grounds are beautiful. The staff are like family. Happy and very caring. All residents look happy and there is plenty for them to do. I cannot fault the outstanding care.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

We appreciate you taking the time to write such a wonderful review of our home. We are glad to hear that you’re satisfied with the quality-of-care your friend received during their stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents.
Kind Regards.


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Review from G S (Brother-in-law of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find The New Deanery to be a very good care home for my sister-in-law. She was in a poor way when she went in and has now put on weight and is a happy, cheerful and much healthier person than when she went to live there. The ratings I haven't ticked are ones I have not experienced for myself. Some
of the rooms are more spacious than the one my sister-in-law has.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you very much for your kind review about The New Deanery Care Home.
We are glad to hear that your sister-in-law has experienced positive changes since joining us. We appreciate all your input and will continue striving to provide the best care for all our residents. Kind Regards.


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Review from J E (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives is excellent. Following his bereavement, the staff go the extra mile to support his needs, both emotionally and physically. Medical needs are flagged up with the GP and district nurses very promptly and generally, we are very happy with the care provided at The New Deanery.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

We appreciate you taking the time to write such a wonderful review of our home. We are glad to hear that you’re satisfied with the quality of care your father received during his stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents.
Kind Regards.


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Review from G F (Great-Niece of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Uncle is extremely happy being cared for at The New Deanery, the staff are so kind and attentive, nothing is too much trouble for them. All of the amenities are great for residents and they have a home from home experience at The New Deanery. The activities they provide are always entertaining
and the Home is always so welcoming to families and visitors.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you very much for your amazing review of The New Deanery care home. We are glad to hear that you’re satisfied with the quality of care your uncle received during his stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents.
Kind Regards


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Review from M F (Nephew of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to my uncle at the home. During my visits, I have always found the staff to be friendly and extremely helpful and caring. The accommodation is of a very high standard and gives me great comfort that I know my uncle is in a safe, happy and secure environment.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your uncle is receiving during his stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents.
Kind Regards.


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Review from Justine C (Cousin of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin went into The New Deanery in 2017 very poorly but has thrived. She is now 94 and looks and feels really well. She loves being there. The staff are excellent, can't fault them.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your cousin is receiving during her stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents.
Kind Regards.


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Review from Glynis Y (Sister-in-law of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been at The New Deanery for the last two years. The home has a safe and caring environment and a warm and homely atmosphere. Staff should be very proud of the hard work and professionalism they provide, nothing is too much trouble.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you so much for taking out time to leave us an amazing review. We are glad that you are happy with the quality-of-care your brother-in-law received during his stay. At The New Deanery care home we are committed to providing comfort and compassion to our residents. Warmest regards.


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Review from S J (Cousin of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having attended the coronation day activities, I applauded the staff for all their efforts on the day. Although the weather was against them, the entertainment was fantastic - a brass band - the food was marvellous. All of the staff were attentive to residents and visitors alike.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you for sharing your positive experience. We greatly appreciate your kind words about The New Deanery Care Home. Your recommendation means a lot to us. Kind Regards.


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Review from S P (Daughter of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful, kind and caring to all the residents, the home is kept lovely and clean, the grounds are outstanding, nice to be able to take mum out for a walk and a chat outside.
There are always lots of activities going on for the residents to keep them engaged and happy.
My mum is very
well looked after here.

Reply from Chante Woodley, Marketing Coordinator at The New Deanery

Thank you for taking the time to leave such a wonderful review. We are incredibly proud to know that both you and your mum are satisfied with the quality of care provided at The New Deanery. Our hardworking staff members always strive to provide the best possible care, ensuring all residents are treated with the love, respect, and dignity they deserve. Our staff members also ensure the high levels of cleanliness at our homes are always maintained as we want all our residents to live in a clean, safe, and homely environment. Once again, many thanks.


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Review from Liz R (Daughter of Resident) published on 27 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff across the board. All staff go above and beyond to make The New Deanery feel like home. I wouldn’t want my Mum to live in any other residential care home. I’m always made to feel welcome and to get involved with activities. Over the last four years Mum has resided there I have made
friends with staff and other residents. Mum is safe there and cared for. There are always activities to get involved in which Mum always does. Keep up the good work.

Reply from Chante Woodley, Marketing Coordinator at The New Deanery

Thank you for your amazing review at The New Deanery! It's delightful to see your high ratings for the home and that you are more than satisfied by the quality of care that your mother is receiving. Kind regards.


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Review from J J (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, helpful and familiar with my Mother’s situation and needs. The home and grounds are very pleasant, so in good weather it is lovely to take my Mother outside. There are plenty of activities that my Mother enjoys, particularly visiting singers.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you very much for your kind review about The New Deanery care home.
We are glad to hear that your mother has experienced positive changes since joining us. We appreciate your input and will continue striving to provide the best care for all our residents. Kind Regards.


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Review from John S (Son of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home that offers residents good support. The food is of excellent standard. Activities are engaging. The staff are warm and caring. Residents are treated with respect, opinions are sought on key issues. My father is greeted warmly as he makes his way around the home. The staff know
him well. Management communicates with family regularly and deals with any issues immediately. Management are supportive of family members.

Reply from Priyanka Gadhe, Marketing Administrator at The New Deanery

Thank you very much for taking out the time to leave us an amazing review of The New Deanery care home. We are so delighted to hear that you’re satisfied with the quality-of-care you father is receiving during his stay. At The New Deanery care home, we strive to provide exceptional care service to all our residents. We shall ensure all the house team sees your wonderful words of appreciation. Kind Regards.


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Review from Elaine R (Daughter of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home in every way, beautiful location, well-thought-out rooms for residents and very clean throughout. A wide range of activities are arranged twice a day, trips out to the garden centre, cafes etc and very good food. Most importantly, the care received by the residents is first-class.
The staff are all very caring, patient and cheerful at all times and very welcoming to visitors. Cannot praise The New Deanery too highly.

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for The New Deanery is calculated as follows: ( (419 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 500 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The New Deanery is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Rachel

Rachel Marlow

Job Title: Home Manager

Joined: 1999

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.


Rachels' dedication and commitment to The New Deanery is very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home which in turn ensures our residents have a stable and consistent team to care for them.


When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.


Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).