The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR
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9.8 96 Reviews
  • The New Deanery, Braintree
The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.

With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.

The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and a Joy Birds Dementia Friendly Club that encourages inclusivity.

With activities available every day, an onsite Café/Bistro and a dedicated Hairdresser, residents' needs are catered to. Residents and family members can relax in an array of spaces, such as the quiet lounges, and a banquet hall is available to cater to special occasions. The New Deanery Care Home is also home to 8 charming and friendly peacocks.

Experience comfort, happiness and cherished memories at The New Deanery Care Home.

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Care Provided by The New Deanery

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 93 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Marlow (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (89)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for The New Deanery

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact The New Deanery to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends always receive a warm welcome.


  • Parking

  • There is ample on-site parking.


The New Deanery Reviews (96)

Total of 96, showing 81-96
9.8

The New Deanery has a Review Score of 9.8 (9.816) out of 10, based on 43 reviews in the last 2 years. Over all time The New Deanery has 96 reviews.

Overall Experience

  • 82
  • 12
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Date Published

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Review from M B (Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of living here it's a happy, contented life. Lovely food, plenty of it. All staff are nice. No complaints whatsoever. Well looked after.

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Review from Carol C (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at The New Deanery could not be more helpful. Nothing is too much trouble and they have treated my mum with nothing but care, kindness and compassion.
Nothing is ever a problem for them and the day to day running of The Deanery is exceptional.
We were always welcomed and
my mum is very happy there.
People talk about going the extra mile but this care home does that every single day.
They are truly remarkable and no praise is too high for them.

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Review from Lesley K (Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been great. Nothing is too much trouble - helpful always. The grounds are delightful. Not far from my home so good to visit.

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Review from Chris B (Son of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really professional and well-run home but also very friendly. From the manager down to the staff/carers, nothing too much trouble. Really run like one big happy family. Cannot say anything bad about the care or service provided.

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Review from John U (Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming. Help when it was needed.
Staff always attentive. Management helped in anyway they could.

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Review from Jackie W (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a lovely time here, she really enjoyed it and she will be returning for some days. She came here for respite after a fall and an operation. The care she has received has been exemplary, she will really miss it.

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Review from B L (Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend.

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Review from Dennis A (Son of Resident) published on 6 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a long term resident and has enjoyed her time at the home, she has always been treated with the utmost care and respect, all the staff have been
kind and affectionate with her, in genuinely understanding her needs.
I have nether had to make a complaint and have always felt re-assured
by getting to know the staff that my mother has been cared for in the best place.
The atmosphere around the home is pleasant, friendly and relaxing.

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Review from ANN S (Sister of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had concern regarding the care home due to newspaper articles. I am absolutely amazed at the care, patience and time dedicated by the staff. They are very kind, considerate and caring at all times. I listen to how they respond to other clients and have found the treatment to all patients to be outstanding.
All of the staff from cleaning, kitchen, care and nursing is outstanding. I would absolutely recommend this care home, as it says in the name CARE and that is exactly what it is.

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Review from Sarah B (Granddaughter of Resident) published on 30 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are made to feel welcome when we visit, and enjoy looking at photo's and listening to Nan and the activities she takes part in. Staff always answer my questions and always seem happy to help.

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Review from Maryann C (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are professional, helpful and caring to patients and relatives. Rooms are clean and modern. Food is good and patients can eat so much as they want.

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Review from Irene C (Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I once stayed in the old Deanery but had to come home earlier because they never kept any promises they made in my care plan. I loved The Deanery and the grounds so we did our homework and after talking to the manager and staff I decided to give it another try.


This time it was so much better they

couldn't do enough for me, and the staff treated everyone with respect and kindness, nothing was too much for them. I had my bedroom door open during the day watching the residents being well looked after and trying to give confidence to some that needed a bit more help. Also I noticed when people used the buzzer staff came very quickly. I will recommend The New Deanery to people who need to go into a home, and I will always use them to stay with in the future.

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Review from Jocelyn H (Niece of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my aunty today to conduct her regular care plan review, this by agreement takes place every three months. As a family we are very impressed with how well she is being cared for here. My aunt has a number of medical conditions which are being well managed here, and proper care and food are
ensuring that she has the most reasonable quality of life that can be expected in her circumstances. Again, as a family we are happy for my aunt to stay here, where the staff know and care for her well. She herself has expressed the view that she's in full agreement with this.

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Review from Martin B (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to The New Deanery she has been very happy, not only with the actual home but the care and kindness of the staff. From a family point of view- all the family have been so pleased with the kindness shown by the staff. Thank you.

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Review from I A (Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and residents are so friendly and a lovely atmosphere. The trip on the coach has been good with every care for wheelchair users, a nice treat. My only mention is when possible to get risen chairs at least in the rooms. Food very tasty and a choice. A safety bar in my shower would be helpful.

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Review from Suzanne B (Daughter of Resident) published on 12 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mother over the past 18 months has improved greatly under the new management. I do not live in the UK, but I know she is well looked after and have every confidence in the staff, whom I have met during the visits I make to my Mother. Although in the first months of Mum being at
the Deanery, food was a big issue, but thanks to great kitchen staff things have improved greatly and they are always happy to make special things for any of the residents when ever possible.

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for The New Deanery is calculated as follows: ( (419 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 500 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The New Deanery is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (14)

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Meet the Team (1)

Rachel

Rachel Marlow

Job Title: Home Manager

Joined: 1999

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.


Rachels' dedication and commitment to The New Deanery is very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home which in turn ensures our residents have a stable and consistent team to care for them.


When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.


Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).