Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB
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9.8 51 Reviews
  • Old Shenfield Place, Brentwood
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities.

The dining room overlooks the landscaped garden and provides a pleasant surrounding for mealtimes. A varied menu is available offering a selection of home cooked food and baking.

The home provides for long term, respite and day care.

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Care Provided by Old Shenfield Place

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cristina Duran (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Old Shenfield Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • Please contact the home directly for further information
  • (these prices are only a guideline, please contact Old Shenfield Place to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Old Shenfield encourage family and friends to visit just like they would loved ones at home. The goal is to create a warm and welcoming environment for both residents and visitors.


    Visiting Hours:
    - Visiting hours flexible and open throughout the day.
    - Designated protected meal times to ensure residents receive proper nutrition. Please refrain from visiting during meal times to allow residents to enjoy their meals peacefully.
    - Meal Times: 12:30 PM - 2:00 PM and 5:00 PM - 6:00 PM


    Facilities:
    - Namaste Room: Offer a private Namaste room for moments of privacy and reflection.
    - Garden Area: Enjoy the serene garden area for a peaceful and relaxing visit.
    - Refreshments provided
    Look forward to welcoming you to Old Shenfield Place and creating memorable moments with your loved ones.


  • Parking

  • - Designated Visitors parking is available at Old Shenfield Place.
    - Parking is also available on surrounding streets.


Old Shenfield Place Reviews (51)

Total of 51, showing 1-20
9.8

Old Shenfield Place has a Review Score of 9.8 (9.826) out of 10, based on 29 reviews in the last 2 years. Over all time Old Shenfield Place has 51 reviews.

Overall Experience

  • 38
  • 9
  • 3
  • 0
  • 1

Date Published

51
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Review from Sarah B (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Old Shenfield Place in October 2024. She had been through a distressing time which had taken it's toll on her physical health and caused a huge decline in her Vascular Dementia symptoms.
However, gradually, she is coming out of her shell and is now joining in with some activities and
her sense of humour is starting to show. I have no doubt that this is due to the staff, from the cleaners to the management, as they are all lovely and make us feel welcome when we visit and I know my mum feels safe or she would not try out the numerous activities taking place at the home.
I would recommend Old Shenfield Place.

Reply from Cristina Duran, Home Manager at Old Shenfield Place

Thank you for your wonderful review, it's been a pleasure supporting your mum in Old Shenfield Place, and it's been so lovely to watch her settling well. I will pass your feedback and thanks onto the team; thank you again for taking the time to leave us your positive review!


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Review from C V (Friend of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well looked after. He seems very happy here.

Reply from Alison Gillespie, Administrator at Old Shenfield Place

Thanks so much for sharing your experience with us. We hope to see you again soon.


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Review from Vikash P (Friend of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.

Reply from Alison Gillespie, Administrator at Old Shenfield Place

Always Let us know if there is anything we can do to improve? Thank you for taking the time to leave us feedback.


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Review from Carol M (Next of Kin) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my friend was transferred from hospital, I just prayed he would be placed somewhere people care and didn't just leave him.
All was answered when came to Old Shenfield Place he relaxed, walked and smiled, All what he didn't do before. Still a long way to go but the Manger and all the staff were
fantastic in the way they go about helping and attending to his needs. I walked in and thought I'd come to a top class hotel.

Reply from Alison Gillespie, Administrator at Old Shenfield Place

Thank you for your lovely words. It is wonderful to hear you saw your friend relaxed and smiling again and feel supported by our incredible team. Come and see us soon, we love visitors.


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Review from Suzanne R (Daughter-in-law of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over 4 months my father-in-law has settled into the warm caring community at Old Shenfield Place. What is most reassuring for the family as we visit is to see the smiles of all the staff. That the staff are happy to be there, providing the excellent care that they do, is so reassuring to us.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your wonderful review! We're thrilled to hear that your father-in-law has found a warm and caring community at Old Shenfield Place. Our staff genuinely love what they do, and it means a lot to know that their smiles and dedication have made a positive impact on your family. We're committed to providing excellent care and are grateful for your trust in us. If you have any further feedback or suggestions, please feel free to share!


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Review from Martin B (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the overall experience at Old Shenfield Place. The management and staff operate at a high level of professionalism and are always very welcoming during visits. The home itself is lovely, bright, fresh and clean and a lovely environment for my mum, with always plenty of activities
organised by the team to keep her occupied. I would strongly recommend Old Shenfield Place to anyone looking for a care home to provide peace of mind to their family.

Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place

Thank you for your kind review. We are so pleased we have been able to make such an impact on your family and Mum during her time with us. Our well being team work hard to ensure each resident has something to look forward to everyday and are focused on improving the lives of residents who join us. I am glad this has been recognised! Thank you again for sharing your experience.


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Review from Paul F (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Old Shenfield Place is an excellent home which is peaceful, clean and friendly. Staff particularly are very friendly, professional and helpful. I am very happy my father is placed here.

Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place

Thank you for your lovely review, I am pleased you are happy with the level of care and attention within our home. Old Shenfield Place are a family and work to provide a home away from home environment inclusive to all.


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Review from Jonathan R (Son of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father of 94 was most unwell with a chest infection and Old Shenfield Place has been excellent in rehabilitating him after hospital discharge.

Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place

Thank you so much for your review. We love receiving family feedback and are so glad we could support your Father during his recovery.


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Review from C D (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Old Shenfield Place for just over a year now. During that time she has really been encouraged to the things she loves which is gardening, in particular growing vegetables. This is really important to her.
She is really happy, we as a family love all the staff, they are all great.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive feedback! We are grateful to have been able to provide a positive experience for your loved one in our care home for the past year. We are pleased to hear that our staff has been able to meet her needs and assist her with her hobbies.


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Review from N R (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is spotlessly clean. Staff are friendly and caring. Couldn't wish for a better environment for my mum.

Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from James P (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Old Shenfield Place for six months. The home has a very caring and peaceful atmosphere. The staff are friendly and appear to take diligent care of my dad. The home is well maintained, has good cleanliness and is kept tidy. The residents seem to be content. The managers
are always available to chat to and I know my dad's well-being is a priority.

Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from C T (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Old Shenfield Place has been giving excellent care to my father for over a year now. The staff is always friendly, and helpful, and always let me know if there have been any changes in condition. There are always activities going on and all the residents seem happy and well cared for.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from C A (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Old Shenfield Place is a very clean and homely environment and my mother is very well cared for. The staff are always welcoming and kind and my mother is very well supported.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from Julie G (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in very well and seems happy which is a huge relief to our family.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future


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Review from Elaine B (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been living here for 8 months. They are settled and content, and are looked after well. There are lots of events and activities put on throughout the week for the residents. It's lovely to see the photos online. I am told the food is good too. All of the staff are lovely and I really
enjoy visiting the home.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from Jackie C (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very caring and friendly.
Dad is well cared for and any issues are related to the family.
Communication between home and family is very good.

Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from Ben B (Grandson of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring to all residents and provides great support to all those who need it. Entertainment is provided regularly and involves all those who wish to be involved. Very nice atmosphere and environment with friendly staff and great facilities.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from I I (Friend of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ols Shenfield Place is a place to be seen. The staff are wonderful to all the residents, always making sure they get them active, and I think the residents enjoy the activities they do. Although Shenfield Place is an old building, you would never believe it once you are inside. Every room is so comfortable.
It's a pleasure to visit my friend.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.


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Review from Kathy M (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my sister couldn't wish for a better care home. The staff at the home are very professional and friendly. It really shows how much they like working for the care home and how much they care about the residents. There are lots of activities the home puts on for the residents, which keeps them
stimulated. I feel my mum and dad are happy and safe at Old Shenfield Place.

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Review from P S (Friend of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming home with kind and courteous staff.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you very much for your review; we really appreciate your feedback and will share it with the whole team.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Old Shenfield Place is calculated as follows: ( (289 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 344 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Cristina

Cristina Duran

Job Title: Home Manager

Joined: 2023

I began my career in care in 2008 as a care assistant. From then on I knew this was the career for me - I just love working with the elderly. My Health and Social Care in Leadership and Management qualification has supported me with my career progression and I am so pleased to be using my experience at Old Shenfield Place.


I love to listen to people, and I feel this is the way you make a real difference. I strive to provide high-quality care and ensure all of our residents receive personalised care in a warm and welcoming environment.


There is such a lovely care team at Old Shenfield, with many of the team having worked here for many many years. I look forward to my future here and to meeting residents and their families. Pop in for a cup of tea to meet me soon!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.


Frequently Asked Questions about Old Shenfield Place

What types of Care is Old Shenfield Place registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Old Shenfield Place provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Old Shenfield Place have?

There are 21 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Old Shenfield Place?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Old Shenfield Place to the centre of Brentwood?

0.9 mile(s) as the crow flies, distance by road may be significantly further.