Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB
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9.8 51 Reviews
  • Old Shenfield Place, Brentwood
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities.

The dining room overlooks the landscaped garden and provides a pleasant surrounding for mealtimes. A varied menu is available offering a selection of home cooked food and baking.

The home provides for long term, respite and day care.

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Care Provided by Old Shenfield Place

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cristina Duran (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Old Shenfield Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • Please contact the home directly for further information
  • (these prices are only a guideline, please contact Old Shenfield Place to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Old Shenfield encourage family and friends to visit just like they would loved ones at home. The goal is to create a warm and welcoming environment for both residents and visitors.


    Visiting Hours:
    - Visiting hours flexible and open throughout the day.
    - Designated protected meal times to ensure residents receive proper nutrition. Please refrain from visiting during meal times to allow residents to enjoy their meals peacefully.
    - Meal Times: 12:30 PM - 2:00 PM and 5:00 PM - 6:00 PM


    Facilities:
    - Namaste Room: Offer a private Namaste room for moments of privacy and reflection.
    - Garden Area: Enjoy the serene garden area for a peaceful and relaxing visit.
    - Refreshments provided
    Look forward to welcoming you to Old Shenfield Place and creating memorable moments with your loved ones.


  • Parking

  • - Designated Visitors parking is available at Old Shenfield Place.
    - Parking is also available on surrounding streets.


Old Shenfield Place Reviews (51)

Total of 51, showing 21-40
9.8

Old Shenfield Place has a Review Score of 9.8 (9.826) out of 10, based on 29 reviews in the last 2 years. Over all time Old Shenfield Place has 51 reviews.

Overall Experience

  • 38
  • 9
  • 3
  • 0
  • 1

Date Published

51
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22

Review from Stephen N (Partner of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Old Shenfield Place are the best. My partner's care is wonderful, and the food is good (she's put on weight and looks good).
Her room is light, airy and clean. The entertainment is great, and my partner is happy and relaxed.
The home is clean and fresh every day.
A great place.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for taking the time to review Old Shenfield Place; your comments and feedback will be passed on to the staff. Thank you.


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Review from Taila M (Great Great-Niece of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place, and what amazing staff - warms my heart knowing my uncle was looked after by such amazing souls. The entertainment and care are outstanding. Every time I visit, I'm always getting involved in the crafts and bingo. I certainly will want to live there when I get to that age. Thank
you for everything you’ve done and everything you still do.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your feedback; this is a lovely comment, and we will be sure to share this with the staff.


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Review from Denise C (Friend of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Food is not too bad, carers are caring and happy to help with any problems and treated with dignity. The rooms are a bit small, very few big rooms. Activities are getting better. It's very clean and tidy.

Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for submitting a review and for your kind words; we will pass your comments on to the staff, as they always appreciate the feedback.


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Review from N T (Son of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care Dad has received since being in Old Shenfield Place Care Home. He was deteriorating fast at home and was very difficult to deal with. It's like having my old dad back again since he has been with you. He seems happy, well-fed and well looked after. Staff are attentive and
go out of their way to help. It gives me peace of mind knowing he is there. Well done team.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments and I will share them with all our staff.


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Review from Sandy K (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Old Shenfield Place in June 2022 after living with us for four and a half years. Dad was very difficult - bad-tempered and needed a lot of support. The staff have been very good with him and his demanding ways - hot team being one of them. I do worry that he has become very isolated and
wants to stay in his room. He started joining everyone for lunch but now has it in his room. He does not go out and join in with any activities, which I feel is very sad.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your review; we really appreciate your comments and I will share them with all our staff.


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Review from P P (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing facilities and the cleanliness of the surroundings. The residents seem really happy and are being looked after and facing their hurdles.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.


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Review from J C (Friend of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Old Shenfield Place is a lovely home with excellent staff.
Clean and tidy and smells nice.
Staff friendly and welcoming
Residents are always smiling and happy.
Would recommend this home; you, your family or your friends will be well taken care of.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.


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Review from T C (Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the team very welcoming. All staff were friendly, and all the residents seemed happy and content. A lovely care home, warm and cosy.

Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.


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Review from I A (Friend of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering, you receive a nice welcome and are escorted to the person(s) you are visiting. The home is extremely tidy and warm. There is a good ambience, and the staff are friendly.

Reply from Cristina Duran, Home Manager at Old Shenfield Place

Thank you for your review; we are delighted that you are enjoying your time with us when you visit. I will ensure to pass on your kind words to the team here. Thank you once again!


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Review from Jo R (Daughter of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Old Shenfield Place provided a loving, caring environment for our mother for many years. They were wonderful in adapting and providing varied enrichment as the pronounced symptoms of her stroke continued to debilitate her. Her peaceful and dignified passing was there with the staff who had become her
family in what became the safe haven of her new home. Not long after, at the beginning of the pandemic, we were relieved when my father was able to move in. His dementia care needs are very different, and yet he is so happy at home and content with his life thanks to his tricky care needs, which particularly the manager has ensured have been actioned. As a family who all live over two hours away, it has been a huge relief to have the confident knowledge that our parents are well looked after when distance prevents us from giving the quality of contact that every member of staff at Old Shenfield Place gives to residents like our parents. We can't thank them all often enough.

Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.


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Review from N R (Son of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic place. I can’t praise the staff effort and care enough whether to think of activities all the time that make life a joy again or just in their day to day care, and above all, humanity. The garden is beautiful, and my mother has rediscovered happiness being there.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your kind comments. We are delighted that your mother is enjoying the garden.


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Review from Lesley B (Daughter-in-law of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with the care my mother-in-law has received since becoming a resident this April. When it became clear, that due to her dementia, she could no longer care for herself and with my husband and I work full time, it was such a relief to know how well looked after she now is. Old Shenfield Place
has given her a new lease of life. A big thank you to everyone who works there; you do a great job!

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.


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Review from Alison C (Daughter of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff and carers have been amazing in the last year, stepping up in unprecedented times. I can’t imagine how hard it must have been keeping the residents cheerful in isolation. Everything that could be done to boost morale, including pod visits and varied entertainment, has been without complaint.
Thanks to everyone.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you, Alison, for your kind comments and your support during these most trying times. We appreciate your appreciation!


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Review from Kathryn C (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Old Shenfield Place are very caring, helpful and supportive. They take time to get to know each resident and treat each of them with kindness and consideration. My mother's GP commented, unprompted, that she had every confidence in the care given and in particular the understanding of and
tailoring of care to each resident's needs. Management is always accessible to discuss or advise and know each of the residents individually really well. During these difficult times, management has been proactive in both delivering that extra care needed and taking every available step to look after and protect the residents. Many of the carers have worked at Old Shenfield Place for many years and it's always reassuring to be able to speak to and see familiar faces amongst the care staff. While this may not be the most fashionable of care homes, it's small size means each resident is cared for individually. It's a warm, welcoming and loving environment.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you, Kathryn, I will share your lovely review with all the staff. Your confidence in our service is very well received.


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Review from G L (Daughter of Resident) published on 12 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and gets very anxious/fearful. The care provided throughout the lockdown has been fantastic. I simply do not know what we would have done. The staff at the home have been kind, respectful, and professional and I imagine they have had to give up a lot to keep residents safe. They
deserve my heartfelt thanks.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for this lovely feedback we are very proud of our staff and grateful for their care and dedication towards our residents and eachother.


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Review from Christopher M (Nephew of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My aunt always seems clean and relatively content when I visit. My one concern is that she is not very mobile (uses a walking frame) and there are no disabled toilets in the public areas of the home. Therefore manoeuvrability within the confined space of the toilets is awkward. Also, the toilet frames
are not fixed to the floor so this is a fall hazard in my opinion. There is only one lift between floors so awkward if lift not in order.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you for your review. Our passenger lift is due for an upgrade in the next few months which will minimise the risk of breakdown. In light of your other comments, we will have another look at our communal facilities to see if we can improve them. If you are worried about any other aspect of your Aunt's care please do get in touch.


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Review from K C (Friend of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with how content my friend is, and when I heard her laugh out loud 4 times in 3 hours, I knew she was in the right place.
Clean and friendly staff. Glad to see the activities each day. Thank you.

Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your lovely review, I am so pleased that your friend is enjoying living at Old Shenfield Place.


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Review from Jeremy W (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful, visitors and family are always made very welcome. As a result Old Shenfield Place really feels like the resident's home.

Reply from Kim Currie, Home Manager at Old Shenfield Place

We are delighted to hear that Old Shenfield Place is a home and not just a service. Thank you so much for your lovely review.


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Review from T S (Respite Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My stay in the home to 31 December 2018 was to aid my recovery from major surgery, however, I was left mainly to my own devices. Food was of a poor standard.


I could seldom get a warm drink after 5 pm.


Running hot water was a problem.


My request for a shower was ignored until 17th December

(11 days after my admission). The next one was on 29th December - after the carers soaped me all over, put me under the shower to find no hot water, so I had a freezing cold water shower! (by now I was also suffering from a flu type cough).


For those reasons and more you can understand why I would not recommend a stay at this home.


Reply from Nicola Palladino, Operations Manager at Old Shenfield Place

Thank you for your feedback. We are sorry that our service fell short of your expectations and note your concerns. Our new Home Manager will contact you in a few days to discuss the concerns you have raised so that we can make improvements to our service.


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Review from Trixie A (Daughter of Resident) assisted by family/friend published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found everyone is very caring and always smiling, nothing is too much effort. Food is very good and the home is always very clean and tidy, I also enjoy the activities especially the tea dances.

Reply from Jo Kula, Home Manager at Old Shenfield Place

I am so pleased that you are happy and enjoying life at Old Shenfield Place and will share your lovely comments with our staff.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Old Shenfield Place is calculated as follows: ( (289 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 344 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Cristina

Cristina Duran

Job Title: Home Manager

Joined: 2023

I began my career in care in 2008 as a care assistant. From then on I knew this was the career for me - I just love working with the elderly. My Health and Social Care in Leadership and Management qualification has supported me with my career progression and I am so pleased to be using my experience at Old Shenfield Place.


I love to listen to people, and I feel this is the way you make a real difference. I strive to provide high-quality care and ensure all of our residents receive personalised care in a warm and welcoming environment.


There is such a lovely care team at Old Shenfield, with many of the team having worked here for many many years. I look forward to my future here and to meeting residents and their families. Pop in for a cup of tea to meet me soon!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.