Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB
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9.8 51 Reviews
  • Old Shenfield Place, Brentwood
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities.

The dining room overlooks the landscaped garden and provides a pleasant surrounding for mealtimes. A varied menu is available offering a selection of home cooked food and baking.

The home provides for long term, respite and day care.

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Care Provided by Old Shenfield Place

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cristina Duran (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Old Shenfield Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • Please contact the home directly for further information
  • (these prices are only a guideline, please contact Old Shenfield Place to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Old Shenfield encourage family and friends to visit just like they would loved ones at home. The goal is to create a warm and welcoming environment for both residents and visitors.


    Visiting Hours:
    - Visiting hours flexible and open throughout the day.
    - Designated protected meal times to ensure residents receive proper nutrition. Please refrain from visiting during meal times to allow residents to enjoy their meals peacefully.
    - Meal Times: 12:30 PM - 2:00 PM and 5:00 PM - 6:00 PM


    Facilities:
    - Namaste Room: Offer a private Namaste room for moments of privacy and reflection.
    - Garden Area: Enjoy the serene garden area for a peaceful and relaxing visit.
    - Refreshments provided
    Look forward to welcoming you to Old Shenfield Place and creating memorable moments with your loved ones.


  • Parking

  • - Designated Visitors parking is available at Old Shenfield Place.
    - Parking is also available on surrounding streets.


Old Shenfield Place Reviews (51)

Total of 51, showing 41-51
9.8

Old Shenfield Place has a Review Score of 9.8 (9.826) out of 10, based on 29 reviews in the last 2 years. Over all time Old Shenfield Place has 51 reviews.

Overall Experience

  • 38
  • 9
  • 3
  • 0
  • 1

Date Published

51
5
9
29
22

Review from Sally W (Daughter of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are so nice, they treat the residents with respect and help them in any way they can. Lots of activities and mind therapy. Dad is always there first, it has made him active and feel better in himself. It is so clean and tidy, the meals are good. Well done to all of you at Old Shenfield
Place for giving my dad and the residents a lovely life. Dad loves going back to stay.

Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you very much Sally for your kind words. We are delighted that your dad has chosen to make Old Shenfield Place his home.


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Review from Sue L (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always very welcoming, all the staff look after my mother very well, always smiling and interacting with her. Food is very good as I have had lunch often.

Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you Sue. It's always a pleasure to receive positive feedback. Staff pride themselves on happiness and well being of our residents.


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Review from H B (Friend of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Resident is well cared for physically - having been transferred from state of health when entered home. Is small and friendly, some staff are better and more gentle than others according to friend.
On social level could arrange sitting room so residents who can converse are able to talk. More outings
and better use of lovely garden would be good. New manager seems popular with staff - good thing for teamwork.

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Review from S K (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is in a large, renovated 17th-century house, offering a pleasant atmosphere with a 'home from home' feel. The care offered is person-centred, tailored to suit the personal needs and lifestyle of the individual in detail. The staff are welcoming and friendly, where nothing is too much
trouble. The food is home cooked and of good quality. A variety of activities are offered daily to residents. Family and friends made to feel welcome and can visit any time day or night. My mother is very happy and has asked for her care to be extended on a permanent basis following respite care. Thank you to the new Manager and all the staff for everything you do.

Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you very much for your lovely comments.


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Review from Liz G (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more happy with the care my Dad receives. All of the carers are kind, patient and full of consideration of his needs.
The food always smells delicious and there are lots of activities, should he choose to join in. We would recommend it highly.

Reply from Jo Kula, Home Manager at Old Shenfield Place

Dear Liz, Thank you for your lovely review. It is a pleasure to look after your father.


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Review from P J (Resident) assisted by family/friend published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very satisfied with overall care and facilities. Just a bit concerned with turnover of staff.

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Review from Norma W (Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here as I was unable to look after myself in my own home. My daughter visited several residential homes but it became clear that this was the most suitable for me. I am very comfortable here. The staff are all excellent.

Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home and staff.


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Review from David L (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food good. A nice, clean and friendly atmosphere. Helpful staff but could do more during busy periods. Seems to be a high turnover of managers.

Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home. We are looking into how to best support our staff during busy periods. Am a newly appointed manager and I do understand the frustration of change of managers. I would like to meet with you and discuss improvements we are making within our home.


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Review from P C (Friend of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Old Shenfield Place has a wonderful atmosphere. The staff are friendly and very helpful and the place seems so comfortable and welcoming.
My husband I and a friend visit the home every Friday to play cards with one of the residents and are welcomed with open arms.

Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home and staff.


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Review from M J (Resident) assisted by family/friend published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been here for two years and have been well looked after. Although only 2 years I have been here, to date there has been four managers, as soon as we get used to the manager, they seem to change. Why?
Sash window in my small room needs replacing as unable to open it myself as frames very old,
and have to continue to ask for help.

Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments regarding the care provided by our staff at Old Shenfield Place.
As the new manager I can understand your frustration when managers leave but am delighted to have joined the team and look forward to getting to know you. Our maintenance team had already brought the matter of your window to my attention and I will arrange for it to be repaired or replaced as soon as possible.


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Review from Ros T (Niece of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. They look after my Aunt with care and dignity, the home is a "proper home". My Aunt recently celebrated her 100th birthday at the home with friends, relatives, and residents participating. The home staff arranged her party and it was wonderful. There were balloons, banners, food,
drink and an amazing cake. Thank you all at Old Shenfield Place. You are all doing an amazing job.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Old Shenfield Place is calculated as follows: ( (289 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 344 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Cristina

Cristina Duran

Job Title: Home Manager

Joined: 2023

I began my career in care in 2008 as a care assistant. From then on I knew this was the career for me - I just love working with the elderly. My Health and Social Care in Leadership and Management qualification has supported me with my career progression and I am so pleased to be using my experience at Old Shenfield Place.


I love to listen to people, and I feel this is the way you make a real difference. I strive to provide high-quality care and ensure all of our residents receive personalised care in a warm and welcoming environment.


There is such a lovely care team at Old Shenfield, with many of the team having worked here for many many years. I look forward to my future here and to meeting residents and their families. Pop in for a cup of tea to meet me soon!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.