Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Park View has a Review Score of 9.7 (9.727) out of 10, based on 21 reviews in the last 2 years. Over all time Park View has 121 reviews.
Review from Michelle M (Daughter of Resident) published on 28 March 2025
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Overall Experience
5.0 out of 5
Reply from Erin Ruck, Home Manager at Park View
Thank you for your lovely words! It's truly wonderful to see your mum thriving and enjoying life at Park View. We love seeing her take part in activities and making the most of every day. Alzheimer's is a challenging journey, but we're honored to support her with the care, compassion, and understanding she deserves. It means so much to know you feel she's in the best place.
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Review from D D (Friend of Resident) published on 28 March 2025
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5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you for your kind words! It's wonderful to hear that you felt the warmth and professionalism of our team from the moment you walked in. We're so pleased that your friend is receiving the care and attention they deserve, and it means a lot that you would recommend Park View to others. Keeping our residents happy and engaged is at the heart of what we do, and your appreciation motivates us even more. We'll be sure to share your praise with the whole team - it truly means the world!
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Review from Nikki P (Daughter of Resident) published on 10 March 2025
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Overall Experience
1.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you for your feedback. We take all comments seriously and are always looking for ways to improve our services. Your concerns have been noted, and we will ensure our team continues to provide the best possible care and support. If you would like to discuss anything further, please feel free to reach out to us directly.
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Review from Georgina E (Daughter of Resident) published on 24 January 2025
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you for your lovely review! We're thrilled you've noticed the care and effort our entire team puts into creating a warm, engaging environment for our residents. Your kind words mean so much to us and will be shared with the team as encouragement to keep making a difference every day. Thank you!
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Review from S R (Son of Resident) published on 14 January 2025
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your lovely words. It's truly a privilege to care for your mother, and we're so glad to know that you feel reassured and happy with the support we provide.
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Review from Paul W (Son-in-law of Resident) published on 24 December 2024
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your kind words and glowing review. We are delighted to hear that you feel confident and reassured about the care your mother-in-law receives here at Park View. It means a lot to us to know that our efforts in providing a safe, welcoming, and engaging environment are appreciated. Your feedback motivates our team to continue delivering the highest standard of care. Thank you for trusting us with her wellbeing!
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Review from R T (Partner of Resident) published on 11 December 2024
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for sharing such heartwarming feedback! We are delighted to hear that your partner feels at home so quickly here at Park View. It's wonderful to know she enjoys the company of our staff and residents, as well as the food and entertainment. Our team works hard to create a welcoming and supportive environment, and it's truly rewarding to hear that she's happy and comfortable. Thank you for your kind words and trust in us!
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Review from A G (Sister of Resident) published on 5 December 2024
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Overall Experience
4.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you for sharing your thoughtful feedback about Park View Care Home. We're delighted to hear that your brother feels content, settled, and comfortable in our care. Supporting our residents' dignity, independence, and individuality is at the heart of what we do, and it's wonderful that this reflects in his experience. We know how vital clear communication is, especially for families living far away. It's encouraging to hear you've noticed improvements, and we're committed to continuing this progress to strengthen dialogue further. Your kind words about our team mean so much as they work tirelessly to provide the best care. We're pleased you feel your brother is in the right place, and we remain dedicated to ensuring he continues to receive compassionate care. Thank you for your trust and support. If there's ever anything you'd like to discuss, please don't hesitate to reach out.
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Review from Michael B (Husband of Resident) published on 3 December 2024
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your lovely review. We're thrilled to hear that you've been happy with the care provided and the cleanliness of the home. Your kind words mean a lot to us and serve as great encouragement for the entire team. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We're always here to ensure the best possible care for you and your loved ones.
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Review from S O (Daughter of Resident) published on 2 October 2024
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Overall Experience
5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear that you've noticed a positive change. It's wonderful to know that your dad is enjoying the atmosphere, and we're thrilled that the activities are putting a smile on your face as well. We'll continue to work hard to ensure a relaxed and pleasant environment for all our residents.
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Review from William S (Partner of Resident) assisted by family/friend published on 27 August 2024
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5.0 out of 5
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at our care home. Our team takes great pride in providing compassionate, efficient and personalized care to all our residents and it means the world to us that you noticed and appreciated it. We are dedicated to creating an environment that supports both the mental and physical well-being of our residents and your kind words truly inspire us to continue doing our best every day. Thank you again for taking the time to share your feedback!
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Review from Anne F (Sister of Resident) published on 16 July 2024
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5.0 out of 5
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Review from Michael B (Son of Resident) published on 26 June 2024
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5.0 out of 5
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Review from Freya H (Daughter of Resident) published on 26 June 2024
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5.0 out of 5
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Review from David R (Husband of Resident) published on 20 December 2023
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5.0 out of 5
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Review from Jacqueline T (Daughter of Resident) published on 13 September 2023
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Overall Experience
5.0 out of 5
Reply from Erin Ruck, Home Manager at Park View
Thank you so much for your review. I will pass on your lovely comments to the rest of the team.
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Review from Anne H (Daughter-in-law of Resident) published on 12 September 2023
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5.0 out of 5
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Review from Tony H (Son of Resident) published on 12 September 2023
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5.0 out of 5
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Review from J R (Daughter of Resident) published on 12 September 2023
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5.0 out of 5
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Review from Brian W (Son-in-law of Resident) published on 16 May 2023
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5.0 out of 5
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The Review Score of 9.7 (9.727) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.727 for Park View is calculated as follows: ( (202 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 245 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park View is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Dec 2023
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Job Title: Home Manager
Joined: 2024
I’m Alex, the Home Manager here at Parkview. I’ve been a part of the Runwood Homes family for over five years, starting my journey as a carer and then care team leader in one of our homes, then progressing to Deputy Manager at another, and now proudly stepping into the role of Home Manager at Parkview since June 2024.
My experience across multiple homes and roles has given me a broad and in-depth perspective on quality care and the importance of a compassionate, individualised approach. I am dedicated to creating a warm, safe, and engaging environment where each resident feels valued and supported. Working closely with our talented team, I strive to ensure that every resident enjoys the highest possible quality of life here at Parkview.
With a hands-on, person-centred approach, I aim to foster a welcoming atmosphere that feels like home not only for our residents but also for their families, friends, and the wider community. Building strong relationships and upholding exceptional care standards is my top priority, and I’m committed to making a positive difference every day.
Job Title: Chef
Hello, I’m Benito Basilio, but everyone here at Parkview knows me as "Jun." I’ve been proudly serving as the Chef at Parkview since March 2020, bringing my passion for nutritious, delicious meals to our residents every day. With years of culinary experience and a dedication to creating varied and balanced menus, I strive to make every meal an enjoyable and nourishing experience.
I take pride in getting to know each resident’s personal tastes and dietary needs, ensuring every dish reflects their preferences and nutritional requirements. From comforting classics to seasonal specialities, I aim to bring joy to mealtimes while contributing to our residents' health and well-being. For me, cooking is more than a job—it's an opportunity to make a difference in the lives of our residents, and I feel honoured to play such a role in their daily lives here at Parkview.
Job Title: Deputy Manager
Hello, I’m Evelyn Johnson, the Deputy Manager at Park View Care Home. I’ve had the privilege of working here since 2009, dedicating over 15 years to supporting our residents and ensuring they receive the highest quality of care.
I’m passionate about creating a warm, welcoming environment where our residents feel safe, valued, and truly at home. I work closely with the team to deliver person-centred care and to support my colleagues in providing the best experience for everyone at Park View.
It’s incredibly rewarding to build strong relationships with residents, their families, and my amazing team. Every day brings new opportunities to make a positive difference, and I’m proud to be part of such a wonderful community.
Job Title: Home Administrator
Hello, I’m Angel, the Administrator at Parkview Care Home. I’ve had the pleasure of being part of the Parkview family for over four years, and as the front-of-house, I’m one of the first friendly faces you’ll see when you come through our doors. I strive to make everyone—residents, families, and visitors—feel warmly welcomed and at home here. I’m dedicated to helping with anything needed, whether it’s assisting with enquiries, coordinating appointments, or supporting our team behind the scenes to keep everything running smoothly. Being a dependable and caring presence for our residents and their loved ones is my top priority, and I love being able to make a difference in their day-to-day experience at Parkview.
Job Title: Maintenance Person
Hi, I’m Paul, the Maintenance Person here at Parkview Care Home. I’ve proudly served this community for over 15 years, ensuring our home remains safe, comfortable, and well-maintained for all residents and staff. I’m very hands-on and always ready to lend a hand, whether it’s fixing a small issue, hanging a picture, or handling larger tasks to keep everything running smoothly. I take pride in responding quickly and efficiently to any maintenance needs, helping to create a pleasant and welcoming environment here at Parkview. It’s a pleasure to be part of such a dedicated team and to play a role in making life easier and more enjoyable for everyone who calls Parkview home.
