Prince Edward Duke of Kent Court

Stisted Hall, Kings Lane, Stisted, Braintree CM77 8AG
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9.8 66 Reviews
  • Prince Edward Duke of Kent Court, Braintree
Prince Edward Duke of Kent Court sits in the beautiful countryside of Essex, in a Grade II listed property with stunning period features dating back to 1825. The Home provides residential care and residential dementia support for up to 50 residents.

Residents can enjoy beautiful surrounding grounds which includes a golf course, woodlands, a walled garden and an inner courtyard. The Home has two golf buggies (one specially adapted for wheelchair use) used as Safari Shuttles.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.

Care Provided by Prince Edward Duke of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Person in charge
  • Michelle Sims (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Prince Edward Duke of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,690
    • Self-Funded Residential Dementia Care £1,477 – £2,385
    • RESPITE Self-Funded Residential Care £1,353 – £1,859
    • RESPITE Self-Funded Residential Dementia Care £1,625 – £2,624
  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.


  • (these prices are only a guideline, please contact Prince Edward Duke of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is 24/7 no appointment needed.


  • Parking
  • Parking on site


Prince Edward Duke of Kent Court Reviews (66)

Total of 67, showing 1-20
9.8

Prince Edward Duke of Kent Court has a Review Score of 9.8 (9.750) out of 10, based on 14 reviews in the last 2 years. Over all time Prince Edward Duke of Kent Court has 66 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

From initial contact through the home visit prior to a taster experience and subsequent admission, all staff were extremely helpful understanding caring and kind in all respects. Helping a frustrated family help a frightened elderly lady with dementia from an intolerable existence with home care into
a residential care facility. Every step was taken with understanding and consideration of the individuals fears and reticence to a happy conclusion and cheerful acceptance of a difficult transition from home to residential care. Without the help experience and kindness of the staff this could have been a very traumatic and brutal change. Gentle encouragement made this journey stress free for both family and potential resident. We have nothing but praise and gratitude for all involved at PEDOKC

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Hi,Thank you for you kind review. We are pleased the taster day, so experience life in our home went well. Mum has settled in nicely. She appears happy and content and has made new friends. We look forward to your visits.


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Overall Experience  Overall Experience 5.0 out of 5

My mother lived with my family for two after the death of my father who was her main carer . She was bed bound and needed carers four times a day
After a hard decision we placed mum in the care of The Prince Edward Duke of Kent Court Care Home .
Mum loved it there and I could change from carer back
to daughter again .
The staff were amazing ,they treated my mum with respect and kindness on every level . And supported all my family during our visits .Mum began to deteriorate during her last few months and all the staff were wonderful . They informed me every time doctors ,nurses,paramedics were called out .
Mum has a peace plan put together and when the time was right mum passed away quietly at the home . The staff were all amazing and treated mum with dignity
They had not only become mums carers but also her friends .

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Hi, thank you for your kind words, mum definitely became part of our big family, enjoying new activities, especially the music and visits from children. We are sorry for your loss and we miss her dearly.


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Overall Experience  Overall Experience 5.0 out of 5

This was the third time that my husband had been a resident in Stisted Hall.
He is always made very comfortable and always very welcomed on his return visits.
The staff are always very helpful, kind and accommodating.
I needed a break from looking after my husband and went away for a very short break,
I found other local Care homes (Southend on Sea area) not very accommodating a minimum of 2 weeks for respite!
Made a phone call to Prince Edward Duke of Kent Court, who were very welcoming, helpful and sympathetic and took a great weight off of my shoulders.
The rooms are nicely decorated, comfortable and kept clean.
The dining room is large and airy and the food is very well presented.
I would have no hesitation in recommending this Care Home.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you, we are so pleased you enjoyed your break. We wish you a very Merry Christmas and look forward to seeing you both again.


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Overall Experience  Overall Experience 5.0 out of 5

The facilities are excellent, ideal for my mother, with a very comfortable room and a lovely garden for her to enjoy during the day. The staff have all been very welcoming and helpful from our first meeting through to helping my mother settle into her new surroundings. The staff are always very supportive
and cheerful and make our family feel very welcome when we visit. Thank you.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Many thanks for your kind review. We are so pleased Mum has settled in well and is making new friends. We look forward to a happy future.


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Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my uncle only spent a month at Prince Edward, and half of that was spent in hospital! The staff went above and beyond in their care for him and we all wish he could have spent his final days with them, but as he now needs nursing, the home is unsuitable for his needs. Thank you all for
your care and support.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Dear Debbie, I would like to thank you for your review, we wish you and your family best wishes. We are pleased that your Uncle has found suitable accommodation to meet his needs and we wish him well. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Recently made a visit to this care home. Nothing was too much trouble for any of the staff who went out of their way to help and the care given was superb. The building was very clean, and everyone was very welcoming.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you for your kind review; we are looking forward to our refurbishment, which will create a welcoming environment for our residents and visitors.


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Overall Experience  Overall Experience 5.0 out of 5

Since being there, I have seen a good improvement in her self-confidence. Individual care is excellent with a person-centred approach. Staff are welcoming and supportive, and the social interaction is great. The staff concert at Christmas was delightful and engaged everyone. It’s just like one big family
home with joy, tears, friendship and support. Staff listen to any concerns and always let you know the outcome.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Many thanks, David, for your kind review. We pride ourselves on providing person-centred care to all our residents whilst maintaining their independence.
We are so pleased you all enjoyed the Christmas Concert; our entertainment here is excellent and is enjoyed by everyone. We hope to see you soon. Please join our Facebook page, if you haven't already, where we display our activities photos and videos.


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Overall Experience  Overall Experience 4.0 out of 5

The care workers were of a very high standard indeed, and nothing seemed to be to trouble. I had placed myself into the home for respite care following breaking my leg as I thought returning home, even with four carers a day, was not an option. I live alone.
The care home was nice, clean and bright.
I
joined in some of the activities, especially Choir Practice, for which I played the piano (I am a church Organist).
I have two Critisms
(a) I would have liked to receive my communion, but there did not seem to be a mechanism for this to happen. My own Vicar lives in Chingford.
(b) The second is very serious in that the food on offer was nothing like what is said in the brochure and the standard was more like school dinners and for the money I was paying each week was not really value for money. I am not going to state any examples, as I discussed with the catering manager.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Dear Peter, thank you for your kind review. We are so pleased you enjoyed your stay here and will pass on your comments to the care team. We are sorry the food did not live up to higher expectations; we will be working on this to provide meals that are of substantial quality and quantity. We thank you for your excellent piano playing; some residents asked where you had got to! Hopefully, we will see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt was cared for with kindness, affection and efficiency by all members of staff since both she and her husband were admitted nine years ago. They were both very happy there, which contributed to them living to the great age of 102 and 104 years. I would have no hesitation in recommending the home
to anyone.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you for your kind review; I will pass on your kindness to the staff and am so pleased they were both happy living at Prince Edward Duke of Kent Court.


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Overall Experience  Overall Experience 4.0 out of 5

My wife is generally well looked after, is happy and very comfortable at Prince Edward Duke of Kent Court. I believe the staff do their utmost to care for the residents and encourage them to participate in the day-to-day activities. Overall I am very pleased with the standard of care at Prince Edward
Duke of Kent Court.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you for your review, our aim is to provide activities to meet the needs of the residents, from singers and dancers to animals and the children who come to entertain.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 3 years now and during that period has been looked after with care and kindness. She is always saying to me how happy she is living at the care home. I know from my visiting experience that the management and staff do their best to ensure my wife is cared for with
a high level of professionalism. This high standard is even more noticeable considering the periods of lockdown due to Covid-19. I have full confidence in the home's ability to look after my wife to the same degree in the foreseeable future.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you for your review we look forward to seeing you over the Christmas period.


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Overall Experience  Overall Experience 5.0 out of 5

Since being here I've been looked after well. This is my fourth respite care. Couldnt ask for better out of all the places I have been. 10 out of 10.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you Trevor for your kind review. We are so pleased you enjoyed your stay. We look forward to seeing you next month.


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Overall Experience  Overall Experience 5.0 out of 5

Mother is well looked after. She appreciates the effort made by all members of staff.
She feels safe and secure.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thank you for your kind words.
Mum has settled in really well and enjoys the daily goings on within the home. She has made many new friends. It is a pleasure looking after mum.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite for 2 weeks and I was very impressed by everything I saw. Everything was clean and welcoming. The staff right from management were extremely kind and caring which was a comfort to me as it was the first time my husband and I had been apart for 59 years. Management or staff
were always happy to talk to me about my worries and the rest of the staff also talked to me if I needed it. They were so kind and caring with my husband which was lovely to see.
I'd recommend this establishment to anyone with a loved one that needs care. They are top of my list. Thank you to all staff.

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Hello,
Thank you so much for your kind review. We strive to make the transition into a care home as smooth as possible, and are here to answer all your questions, to support and advise in the best way possible, as this must have been hard for the both of you. I'm so pleased you felt supported and comforted. Your husband enjoyed his stay and we look forward to seeing you in the near future.
Manager


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Prince Edward Duke of Kent Court for a year now and I have nothing but praise for the staff here and the care they provide for the residents. The residents live in a wonderful environment where they have the benefit of regular entertainment and activities, not to mention delicious
food! I particularly love the fact that our dogs are welcomed into the home, as so many of the residents are animal lovers and are always so pleased to see them. My mother celebrated her ninety-ninth birthday recently and was presented with a beautiful birthday cake and present from the staff. I couldn't wish for my mother to be in a better place!

Reply from Michelle Sims, Home Manager at Prince Edward Duke of Kent Court

Thanks so much for your positive feedback! The staff all work extremely hard and are a credit to our home. Thank you again.


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Overall Experience  Overall Experience 4.0 out of 5

The permanent staff are very good but they are few. The home seems to have been relying heavily on agency.

Reply from Marlena Bucko, Business Relationship Manager at Prince Edward Duke of Kent Court

Good morning Ann,
Thank you for your honest feedback. The Health and Social Care sector is currently extremely understaffed, however, we are doing our best in recruiting good quality staff members. We have recently had many new employees come through our doors and we are currently processing many more too. Please bear with us whilst they settle into their new roles.


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Overall Experience  Overall Experience 5.0 out of 5

We were desperate, mum had gone into a home but not worked out Prince Edward Duke of Kent been the first choice went with second choice as close for visits. Understanding Deputy Manager arranged quick assessment and asked mum's needs to make her happy with no distress to mum. Next day spoke to the Relationship
Manager, started the admission and had moving date within a few days. Change worries mum so said we're going for a drive then to a new room looking over the garden. Went smoothly, and mum happily viewed room. Invited for tea in the garden, mum loved it. Two carers made mum welcome, we were able to prepare the room. Mum introduced to other residents then to the dining room, care taken to seat with a lady known to like a chat. Mum was not upset when we left, and seemed happy, seemed to have a calming effect.
That was Tuesday thought would leave a few days to adjust, invited to call anytime, and given positive news when we have. Mum thinks she is too shy to make friends, told she's made some already.
Thank you to everyone that helped it go smoothly.

Reply from Marlena Bucko, Business Relationship Manager at Prince Edward Duke of Kent Court

Hi Kerry,
Thanks so much for your feedback and a very positive one at that! We try our best to ensure the smoothest and calmest transition into the home. I am glad to hear your mum has managed to make friends promptly, despite her initial shyness. Yet again, thank you for your kind feedback, it means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

I have been really pleased with how well my mum has settled into the care home since she was admitted in March 2022 after what was a horrendous six months for her, prior to that, both at her home and in various hospitals. She feels safe, loved and looked after by everyone there. The team are so thoughtful,
compassionate and attentive. Mum says the food is amazing and she especially likes the roast every Sunday! With her own chair, pictures and ornaments, Mum says her room feels like home and she has help and support on hand 24/7. That also gives me peace of mind that she is in very safe hands. It has certainly exceeded my expectations.

Reply from Marlena Bucko, Business Relationship Manager at Prince Edward Duke of Kent Court

Thank you so much for taking the time to leave a review. We are happy to hear that you feel we have been supportive of your mum's needs and are able to make her life a little better than what it has been for the past several months! I will be sure to pass your lovely feedback back to the team.
Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My mother has completely changed in a positive way since becoming a resident. The care, support, respect, interaction, cleanliness and food are excellent. Everybody goes out of their way to help and meet her needs in a wonderful location. Activities and entertainment are unbelievable, both in terms
of social interaction and cognitive. In addition, I and the family have been supported and guided through emotional times. It’s one big loving family in a large family house! In these strange times, the staff have risen to the challenges in a very professional way always with residents' safety and care in mind.

Reply from Jade Gibson, Business Relationship Manager at Prince Edward Duke of Kent Court

Thank you so very much for taking the time to submit a review for Prince Edward Duke of Kent Court and for such wonderful feedback. It is our absolute pleasure to be able to care for your mother within the home and we are delighted that you feel we have been supportive. It has been a very emotional and challenging time for us all navigating through the pandemic but we hugely value your continued support and generosity and the residents' safety and wellbeing is at the heart of every decision we make. Your feedback really is genuinely appreciated and will be fed back to the team. Thank you again and take care.


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Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received since becoming a permanent resident in November 2019 has been amazing. I cannot find one single word or comment to fault the care. I am so grateful that she is safe and being loved and looked after. I miss not being able to hug and talk to her and hold her hand but the
staff are so kind and I am satisfied that Mum is in a good place. My thanks to everyone.

Reply from Jade Gibson, Business Relationship Manager at Prince Edward Duke of Kent Court

Thank you so very much for taking the time to submit a review for Prince Edward Duke of Kent Court and for your incredibly kind words. We are so pleased that you are happy with the care and support we provide your Mother and it really is our pleasure. This has been such a challenging year for everyone but we cannot wait to welcome you back in the very near future!


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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Prince Edward Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Prince Edward Duke of Kent Court is calculated as follows: ( (144 Excellents x 5) + (24 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 176 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince Edward Duke of Kent Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Sims

Job Title: Home Manager

Joined: 2022

When I wanted a fresh challenge, I thought I’d explore working for the RMBI Care Co. as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.


I’m passionate about providing the highest standards of care and working with the team to maintain Prince Edward Duke of Kent Court's 'Good' rating. Ours is a lovely home to live and work in, with its acres of beautiful gardens set in the middle of a golf course on the outskirts of Braintree, and it’s a huge privilege to work here and be leading the team. We are always striving to deliver professional, and individual care services which make a real difference in the resident's daily lives.


We strive to be Kind, to our residents, their families and each other because we are passionate about how we deliver care. We believe everyone should be treated with dignity and their wishes respected at all times.


We are supportive in our approach to care, placing residents at the heart of all we do. We treat each person as an individual, recognising the things that are important to them and working as a team to achieve this.


We are trusted, open and honest in delivering care to Freemasons, their dependents and the wider communities and work closely with our residents and their families to offer a safe environment.


In my free time, I like to spend quality time with my grandchildren, eat out and enjoy swimming.


Katrina

Katrina Karolchyk

Job Title: Deputy Manager

Joined: 2005

I have worked for the RMBI for just over 18 years, it is a fantastic organisation to work for. The home is an amazing site to see when you drive up to the home through the golf course and the home emerges through the trees.


I started here as a carer and then slowly progressed to more senior positions over the years in supporting and meeting the needs of all of our residents in a positive and person-centred way, ensuring that we provide care to a high standard. The residents are at the centre of all we do to ensure that their time here is a happy and fulfilling one.


I feel privileged to have met and known so many of our past and present residents, getting to know what they used to do growing up and meeting their extended families.


It is always lovely to see families return when we have events that support the home.


We strive to embed our values of KInd, support and Trust towards all our residents, families and staff alike.


The home has a really happy feel to it and is much like home from home.


Frequently Asked Questions about Prince Edward Duke of Kent Court

What types of Care is Prince Edward Duke of Kent Court registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prince Edward Duke of Kent Court provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Prince Edward Duke of Kent Court have?

There are 44 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Prince Edward Duke of Kent Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince Edward Duke of Kent Court to the centre of Braintree?

2.2 mile(s) as the crow flies, distance by road may be significantly further.