Prince Edward Duke of Kent Court

Stisted Hall, Kings Lane, Stisted, Braintree CM77 8AG
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9.7 69 Reviews
  • Prince Edward Duke of Kent Court, Braintree
Prince Edward Duke of Kent Court sits in the beautiful countryside of Essex, in a Grade II listed property with stunning period features dating back to 1825. The Home provides residential care and residential dementia support for up to 50 residents.

Residents can enjoy beautiful surrounding grounds which includes a golf course, woodlands, a walled garden and an inner courtyard. The Home has two golf buggies (one specially adapted for wheelchair use) used as Safari Shuttles.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.

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Care Provided by Prince Edward Duke of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Sims (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Prince Edward Duke of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,690
    • Self-Funded Residential Dementia Care £1,477 – £2,385
    • RESPITE Self-Funded Residential Care £1,353 – £1,859
    • RESPITE Self-Funded Residential Dementia Care £1,625 – £2,624

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Edward Duke of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is 24/7 no appointment needed.


  • Parking

  • Parking on site


Prince Edward Duke of Kent Court Reviews (69)

Total of 69, showing 41-60
9.7

Prince Edward Duke of Kent Court has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Prince Edward Duke of Kent Court has 69 reviews.

Overall Experience

  • 54
  • 13
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Date Published

69
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Review from Ann C (Friend of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home very welcoming comfortable with the caring of Residents paramount.
Staff very approachable making the whole demeanour of this home a pleasure to visit. Great emphasis on activities for residents including regular visits out, including afternoon tea at the Local Golf Club.
Definitely
rates 5-star rating.!!

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Review from Robert C (Brother-in-law of Resident) published on 21 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law became a resident of Prince Edward Duke of Kent Court, Stisted Hall, because he had the early stages of dementia, almost 5 years ago. His dementia deteriorated after 2 years and was transferred to their dementia unit. Sadly his dementia deteriorated quite dramatically in October last
year and had to be transferred to an NHS unit. During all his time at the home he was treated like ‘one of the family’, with kindness and support as well as compassion and high-quality care. His family will forever be grateful to all the staff at Stisted in how he was cared for and the love and kindness he received. It was a difficult time for his family when it became necessary for him to leave, in order that he could receive the care he now needed, but this transition was dealt with by all the staff and management professionals, with compassion and care. We shall forever be grateful to the wonderful kind and caring staff and we shall miss them all because they became our friends.

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Review from Lindsay S (Daughter of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum has been at Prince Edward Duke of Kent Court for 3 years and has enjoyed the company of other residents and the whole team of support there. Recently, she has been admitted to hospital twice and each time a carer has kindly travelled with her and we have met them at the hospital. It is comforting
to know that Mum was not just sent to the hospital alone. Mum enjoys the activities that are varied and regular. In general, it is well managed, has friendly carers (badges would be helpful in some cases), fun/caring atmosphere, grand property and beautiful surrounds kept up to date.
Mum's wish was to be taken to a Winery for a 'tasting' and 'slap-up meal' which was granted and she enjoyed every second. Such a special treat. Thank you, everyone, at Prince Edward Duke of Kent Court.

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Review from Nick C (Son of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident since May 2019 (suffering from mixed Dementia - Alzheimer's/Vascular) in the elderly care part of Stisted Hall. Unfortunately, within a few months, due to her dementia worsening quickly, she has been moved to the Morchlyn side of the home for specialist dementia care. She
has settled well there and is generally happy, allowing for her condition. She smiles and laughs as much as possible and she is socialising with new friends which has helped her mentally. The staff have been brilliant. They are committed and caring and organise activities for the residents. Sometimes we have lunch with Mum in the Morchlyn restaurant and can vouch for the food is very good. You even get a glass of wine or other drink from bar if you want it. A big thank you to all at Prince Edward Duke of Kent Court and the Royal Masonic Benevolent Institution.

Reply from Chiao Kwan, Marketing & Communications Officer at Prince Edward Duke of Kent Court

Thank you for your wonderful comment about our home Prince Edward Duke of Kent Court.


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Review from Neil F (Son of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident now for 6 months. The staff I have engaged with have always been very friendly and helpful and, I am very grateful for the support that they give to my mother. Thank you.

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Review from P E W (Daughter of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and fresh smelling. Staff are friendly and helpful and attentive to care of the resident.
Activities, outings and entertainment provided.
Newsletters regularly keep friends and family updated on staffing changes, alterations and future events.
Beautiful grounds that the residents
can go round in good weather.

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Review from Norman S (Son of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 87 year old mother (with Alzheimer's) moved into Stisted Hall in 2018. In less than 12 months she is a different person. She has her energy back, she smiles and laughs again. Her dementia is less of an issue and she is socialising with new friends which has helped her mental state.
The staff have
been wonderful. They are committed and caring and organise many activities for the residents. I can't praise them highly enough.

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Review from Cathy A (Daughter of Resident) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where else do the carers, ( employees ) ask the residents of a wish, something they would like to fulfil? This is where Prince Edward Duke of Kent Court go the further mile. My mother's wish was to go out to an Indian restaurant to have a curry as this was her favourite food and has been for years and
years. My mum has not stopped talking about it and is doing it again this week and is looking forward to it. Other residents chose all sorts of things, one being to go horse riding, and her wish was granted. There is a family feeling at the home which makes all the difference. The carers make you feel like you are at home, offering cups of tea and cake etc. It's one of the hardest things to do placing a member of your family in a home, however, the staff at this home makes it easier for you, which takes away the guilt that you are feeling.

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Review from Sarah W (Daughter of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been resident at Prince Edward for a few months now and I am so grateful that she is in such a beautiful environment, the home is so comfortable, the care she receives is excellent and the staff I know are lovely and overall the home has a feeling of a 'family' which is great.

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Review from Patricia F (Daughter of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother has been staying at this home, I’m tempted to say 4-star hotel. She has been treated with dignity and kindness.
A clean jolly atmosphere.

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Review from George L (Son of Resident) published on 9 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99 and a half-year-old Mother who has been resident in the home for the past 5 years has been looked after by the staff superbly since she took up residence.
Besides going in every week to visit my Mother I am also a volunteer driver so see the Home at all times during the day.
The Home is well
appointed, clean and well decorated and looked after by the RMBI and The Friends of Prince Edward Duke of Kent Court.
For those able, outings to the beach, shopping and other activities are laid on.
I am sure that my Mother wouldn't have survived as long as she has if it hadn't have been for the care she has received.

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Review from Anthony B (Husband of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good home. Nothing is too much trouble for the staff. Can go home knowing that your Wife or relative is in good hands.

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Review from Brian C (Brother of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is welcoming and friendly. The staff are very caring and attentive to residents and visitors and are always willing to listen to their comments.

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Review from Jay (Daughter of Resident) published on 30 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is divided into two; the main building where the fixtures and fittings are more grand, albeit rather tired and the former stable block which is known as the Mauchline building which houses residents with dementia. There is an activity programme in the main building on weekdays. However, due
to the layout, it is often difficult to find staff and even know who they are because they don't wear a uniform and only a few wear name badges. The choice and quality of food is very good and visitors can book a lunch in advance.


The Mauchline building consists of a long, glass corridor area which is cold in winter and very hot in summer. There is a small lounge and dining area for residents but staff are not always present or available when residents require assistance. The residents need more support but the staff ratio does not reflect this.


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Review from K T (Granddaughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was such a difficult time when my Gran had to go into a home. We couldn't have wished for a nicer place for our Gran to be, if not at home with us. Stisted Hall (Prince Edward Duke of Kent Court) is beautiful and all the staff are friendly and so kind to my Gran, especially her Care Support Worker.
My Gran always speaks highly about everyone. The cleanliness is very good and the activities that take place are excellent. Thank you for taking such good care of my Gran. I couldn't recommend this home enough.

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Review from P P (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has given mum a new lease of life. Not only is she cared for in a way we are totally happy with, but she has the stimulation and motivation to do things and is very happy.

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Review from Sarah M (Granddaughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care my grandmother has received here. She is happier and healthier since she has been at the home and has made new friends and experienced new things.

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Review from S W (Daughter of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stisted Hall has become a home from home for my Mum. All the worries of her having to go in a home have gone.
All staff and management work as a team and take great care of all residents.
The cleanliness is exceptional. All activities provided are excellent.
I could not have wished for such a good
place for my Mum to reside.

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Review from Derek H (Resident) assisted by family/friend published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care home/ services are good.

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Review from Frederick H (Husband of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since August 2013. She has been very well cared for and loved ever since. The staff are without exception, kind, caring and very efficient in everything they do.
The food is very good and the whole place is very clean and hygienic.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Prince Edward Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Prince Edward Duke of Kent Court is calculated as follows: ( (150 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 186 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince Edward Duke of Kent Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Sims

Job Title: Home Manager

Joined: 2022

When I wanted a fresh challenge, I thought I’d explore working for the RMBI Care Co. as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.


I’m passionate about providing the highest standards of care and working with the team to maintain Prince Edward Duke of Kent Court's 'Good' rating. Ours is a lovely home to live and work in, with its acres of beautiful gardens set in the middle of a golf course on the outskirts of Braintree, and it’s a huge privilege to work here and be leading the team. We are always striving to deliver professional, and individual care services which make a real difference in the resident's daily lives.


We strive to be Kind, to our residents, their families and each other because we are passionate about how we deliver care. We believe everyone should be treated with dignity and their wishes respected at all times.


We are supportive in our approach to care, placing residents at the heart of all we do. We treat each person as an individual, recognising the things that are important to them and working as a team to achieve this.


We are trusted, open and honest in delivering care to Freemasons, their dependents and the wider communities and work closely with our residents and their families to offer a safe environment.


In my free time, I like to spend quality time with my grandchildren, eat out and enjoy swimming.


Katrina

Katrina Karolchyk

Job Title: Deputy Manager

Joined: 2005

I have worked for the RMBI for just over 18 years, it is a fantastic organisation to work for. The home is an amazing site to see when you drive up to the home through the golf course and the home emerges through the trees.


I started here as a carer and then slowly progressed to more senior positions over the years in supporting and meeting the needs of all of our residents in a positive and person-centred way, ensuring that we provide care to a high standard. The residents are at the centre of all we do to ensure that their time here is a happy and fulfilling one.


I feel privileged to have met and known so many of our past and present residents, getting to know what they used to do growing up and meeting their extended families.


It is always lovely to see families return when we have events that support the home.


We strive to embed our values of KInd, support and Trust towards all our residents, families and staff alike.


The home has a really happy feel to it and is much like home from home.