Prince Edward Duke of Kent Court

Stisted Hall, Kings Lane, Stisted, Braintree CM77 8AG
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9.7 69 Reviews
Prince Edward Duke of Kent Court sits in the beautiful countryside of Essex, in a Grade II listed property with stunning period features dating back to 1825. The Home provides residential care and residential dementia support for up to 50 residents.

Residents can enjoy beautiful surrounding grounds which includes a golf course, woodlands, a walled garden and an inner courtyard. The Home has two golf buggies (one specially adapted for wheelchair use) used as Safari Shuttles.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.
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Care Provided by Prince Edward Duke of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Bariatric Care/Obesity
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Michelle Sims (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Prince Edward Duke of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,690
    • Self-Funded Residential Dementia Care £1,477 – £2,385
    • RESPITE Self-Funded Residential Care £1,353 – £1,859
    • RESPITE Self-Funded Residential Dementia Care £1,625 – £2,624

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Edward Duke of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is 24/7 no appointment needed.


  • Parking

  • Parking on site


Prince Edward Duke of Kent Court Reviews (69)

Total of 69, showing 61-69
9.7

Prince Edward Duke of Kent Court has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Prince Edward Duke of Kent Court has 69 reviews.

Overall Experience

  • 54
  • 13
  • 1
  • 1
  • 0

Date Published

69
5
7
16
53

Review from Lawrence M (Son-in-law of Resident) published on 16 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The house itself and the surrounding grounds are lovely and I think this is what influences people to stay there. If you are relatively fit and able to take care of yourself, then it is probably OK for those people. A bit like staying in a hotel. Everything is done for you, meals provided, no worries.


However,

if you actually need any care, I would suggest this is not a good place to be. In the dementia unit, which used to have a high staff to resident ratio, our experience was that the care was generally poor and that, with the exception of a few staff at ground level, no one did care very much. I know that not too much can be said in this review otherwise, it will be censored or removed. Suffice to say, if the chance were given to me again I would definitely not arrange for my father in law to go into this home.


Sadly, I understand that the care provided was excellent prior to 2016.


Reply from Elizabeth Corbett, Regional Business Operations Manager ' M25 Central at Prince Edward Duke of Kent Court

At the RMBI, person-centred care is at the heart of what we do, and we care for people professionally and kindly to support their needs. The Home Management and Care Teams at Prince Edward Duke of Kent Court are committed to accommodating the wishes of the resident’s family to the Home’s best ability and do everything possible to meet the resident’s care needs to support him.


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Review from Anne C (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prince Edward Duke of Kent at Stisted is fab. The staff do everything and more for my mum. It's in a fab location. The care is five star. The place does not look like a care home but a small hotel. Everything is so clean. The place does not smell at all, no stains on the carpets. Lots of things for
them to do if they can or want. Visits out to the local beach. The have their own mini bus, food seems good and they have choices. Laundry very quickly done. The staff are very kind and patient.

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Review from John F (Friend of Resident) published on 6 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A most comfortable and caring place to reside, wonderful staff and a magnificent setting. The standard of care given to all the residents be they mentally or physically disabled is first class. Nothing is too much trouble for the staff or management in making Prince Edward Duke of Kent Court a truly
good place to live and work.

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Review from Annabel L (Niece of Resident) published on 6 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has dementia and has been living in the Dementia Support Unit for just over 2 years. She is extremely happy and settled - which wasn't the case in her previous home. There is a very high ratio of staff to residents and all of them are extremely caring and really "know" their residents. Nothing
is too much trouble for them and I consider myself very lucky that my aunt is in such a secure and friendly place.

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Review from Marilyn G (Daughter of Resident) published on 6 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care here is wonderful, they provide plenty of activities for those who want it but also respect the wishes of residents who do not.
Carers also find time when they can to chat to the residents. My mother was at first extremely reluctant but knew it was a decision she had to make. She has nothing
but praise for the home.

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Review from Robert (Son of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for six years, I can't express enough how pleased we are with the way she has been looked after. On the few occasions that she has been unwell the staff have cared for her as if she were their own family.
When carers have a spare moment they will take time to sit and
chat to the residents and make them feel comfortable and important. Mother's room could be better but is adequate for her needs. The food is excellent and highly suitable for the elderly. We feel totally relaxed knowing that she is in safe hands.

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Review from Alison S (Daughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this home for over five years, she was 101 this month. She is always treated with dignity and all the staff love her and show it. We, the family are delighted with her care.

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Review from Jackie (Daughter of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, well decorated old house with lovely garden views and a peaceful ambience.
The staff are all wonderful, very friendly and obviously caring. Someone always seems to be 'popping in' just to say help or just for a quick chat and confirmation if anything is wanted.
When my mother died, after
being ill for a short while, they were absolutely fantastic looking after my father, and myself on occasions.
My father is very happy here and is always saying how thankful he is that he came. I would recommend this home to anyone.

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Review from Heike S (Niece of Resident) published on 2 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely welcoming and accommodating to visitors and care for and look after our auntie very well. There are lots of things to do for her and she is encouraged go out on group trips. She is in the best place possible and gets the stimulation she needs. She is at last eating well again,
too. We can't thank the staff enough for all they do.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Prince Edward Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Prince Edward Duke of Kent Court is calculated as follows: ( (150 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 186 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince Edward Duke of Kent Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

News (29) & Events (0)

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Meet the Team (2)

Michelle

Michelle Sims

Job Title: Home Manager

Joined: 2022

When I wanted a fresh challenge, I thought I’d explore working for the RMBI Care Co. as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.

I’m passionate about providing the highest standards of care and working with the team to maintain Prince Edward Duke of Kent Court's 'Good' rating. Ours is a lovely home to live and work in, with its acres of beautiful gardens set in the middle of a golf course on the outskirts of Braintree, and it’s a huge privilege to work here and be leading the team. We are always striving to deliver professional, and individual care services which make a real difference in the resident's daily lives.

We strive to be Kind, to our residents, their families and each other because we are passionate about how we deliver care. We believe everyone should be treated with dignity and their wishes respected at all times.

We are supportive in our approach to care, placing residents at the heart of all we do. We treat each person as an individual, recognising the things that are important to them and working as a team to achieve this.

We are trusted, open and honest in delivering care to Freemasons, their dependents and the wider communities and work closely with our residents and their families to offer a safe environment.

In my free time, I like to spend quality time with my grandchildren, eat out and enjoy swimming.

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Katrina

Katrina Karolchyk

Job Title: Deputy Manager

Joined: 2005

I have worked for the RMBI for just over 18 years, it is a fantastic organisation to work for. The home is an amazing site to see when you drive up to the home through the golf course and the home emerges through the trees.

I started here as a carer and then slowly progressed to more senior positions over the years in supporting and meeting the needs of all of our residents in a positive and person-centred way, ensuring that we provide care to a high standard. The residents are at the centre of all we do to ensure that their time here is a happy and fulfilling one.

I feel privileged to have met and known so many of our past and present residents, getting to know what they used to do growing up and meeting their extended families.

It is always lovely to see families return when we have events that support the home.

We strive to embed our values of KInd, support and Trust towards all our residents, families and staff alike.

The home has a really happy feel to it and is much like home from home.

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