Ridgewell House

95 Dulwich Road, Holland-on-Sea, Clacton-on-Sea CO15 5LZ
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9.3 19 Reviews
  • Ridgewell House, Clacton-on-Sea
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Care Provided by Ridgewell House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Prestige International (EC) Ltd
  • Person in charge
  • Kausar Sadiq (Manager)
  • Admission Criteria
    • Assessment trial visit when not in an emergency
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ridgewell House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,300
    • Self-Funded Residential Dementia Care £850 – £1,300

  • All food , heating , Personal Care.
    Council Funded Service users are welcome. Final Weekly fees are based on individual needs assessments .
  • (these prices are only a guideline, please contact Ridgewell House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors can drop in to have a look, prior appointments would be good but drop-ins are welcome.


  • Parking

  • Ample street parking is available


Are you the Owner/Manager of Ridgewell House? View your Advertising Options

Ridgewell House Reviews (19)

9.3

Ridgewell House has a Review Score of 9.3 (9.347) out of 10, based on 5 reviews in the last 2 years. Over all time Ridgewell House has 19 reviews.

Overall Experience

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Date Published

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14

Review from A S (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and managers at Ridgewell House are very professional, caring, and very friendly. Nothing is too much trouble and my Mum is very happy there, she always has a laugh, jokes and sing song with the staff. If my mum is happy then I am as well. Thank you for taking such good care of her.

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Review from J C (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum absolutely loves being at Ridgewell House and I love visiting her here on most days, the staff are absolutely fantastic and nothing is a bother to them to do if asked. The care my Mum gets is outstanding and the food is lovely. This place is such a lovely home for my Mum, and I am so glad she
now lives here. The staff are all lovely and friendly and make you feel very welcome, I can't praise them enough.

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Review from C W (Sister-in-law of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is so happy here. The staff are so friendly and really look after her. She is always presentable and well-fed. The home is clean always. I am always welcome, they make me feel at home also. If I needed care in the future this would be my first choice.

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Review from S L (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident here for many years and has done very well. The staff all appear to like her and are used to her walking around at night. She can eat breakfast when she pleases and whatever she fancies on the day. They all take good care of her so that when I visit I get all the nice times
and they deal with any problems. The residents and staff are all lovely! I am kept well informed of her health and well-being.

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Review from Roz B (Stepdaughter of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Party, staff made it fun, full of love and care, they did an amazing spread of food.
Great singing, no one was left out.
Staff care and kindness is excellent.
Thank you to you all you do an amazing job.

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Review from J H (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for just over two years and my husband and I think it's the best it has ever been.

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Review from Donna N (Granddaughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not know how the management and carers at Ridgewell House could have been more caring, supportive, and kind when it came to looking after my grandmother who had her 100th and 101st birthdays there. I never had any concerns about the care and support they provided, but most importantly they were
100% genuine which for me was so important. If there were any issues or concerns, they wouldn't brush them under the table but would always inform me, and more importantly, would learn from it. I knew my nan was getting the best care possible. She was happy, cared for, and safe and I couldn't have asked for anything else. Both the day and night staff were true angels all the way to the end. And I for one would say I'm pleased my grandmother spent her last years there, she even joined in the events they held, something I never thought she would do, she was happy there and made friends with other residents and the staff. Thank you to everyone at Ridgewell House.

Reply from Duna Ibrahim, Managing Director at Ridgewell House

Thank you for the lovely review. We were only doing our job that you and others entrust us to do. It is a great responsibility and a great privilege to be the choice of home for our residents to live fulfilled dignified and happy lives. We will miss your grandmother and it's been an absolute pleasure.


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Review from K T (Friend of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I must say I am very pleased with the service at the home. The staff are always very friendly and they look after my friend very well and that is my main concern. And they gave my mother in law brilliant end of life care.

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Review from N S (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been in Ridgewell House for 3 months and I have complete peace of mind that the care and attention and respect he receives is of the highest standard. This is delivered by friendly approachable staff who are always available to update family when they visit or by phone. Our dad has Alzheimer's
but since going to Ridgewell House he seems happy and has put on over 11lbs in weight as he is being properly looked after. Excellent.

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Review from David B (Friend of Resident) published on 1 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ridgewell House took care of my elderly second cousins' partner after he passed away. We lived quite a long way from the home so we could only visit at weekends, however, my mind was put at rest by the outstanding compassion and care shown to all the residents by the staff. The common areas and personal
rooms were always kept clean. The home is a nice size with just the right amount of residents to make it feel like a home.

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Review from Joan M (Sister of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is not the plushest! but the staff without fail are very caring and respectful of residents. Relatives and friends are made most welcome at any time.

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Review from Kim W (Daughter of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly, relaxed caring and understand the needs of the residents that stay there.

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Review from Anthony H (Son of Resident) published on 14 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ridgewell House since September 2015. She suffers from mild dementia and anxiety-related disorders. I am more than happy with the way my mother is treated by the staff in relation to her care, safety and wellbeing. She is actively encouraged to try and maintain as much
independence as she can.
Ridgewell House is clean and well-organised, the meals are good. There is a routine but this is sufficiently flexible to allow for each resident's needs. There are celebrations for birthdays and seasonal events, plus other ad hoc entertainment where the residents and their families are actively encouraged to join in. Ridgewell House has a beautifully maintained garden to the rear, with flower beds and mature trees and is open to residents and their visitors to enjoy. The rooms can be decorated according to the wishes of the resident. Ridgewell House is a short walk from Holland-on-Sea beach. I would have no hesitation in recommending this care home.

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Review from Jean W (Daughter of Resident) published on 25 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending this care home.
It is a lovely home from home. My mother has been in the home for four years and has been well cared for by well trained, caring and dedicated staff.

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Review from Lesley R (Daughter of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Ridgewell House, initially for respite care, and then on a permanent basis as my mother, unwell herself, was unable to care for him at home. We were very happy with the care he received at Ridgewell House from all of the staff who work there. We were always made to feel welcome
when we visited on a daily basis and knew that he was in safe hands. The freshly cooked food was excellent at Ridgewell House and my father ate well. He was kept warm and cosy. The back garden was a bonus and it was lovely sitting outside with my father on a warm day. We wouldn't hesitate in recommending Ridgewell House to others.

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Review from Sanghamani (Daughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother who has Alzheimer's has been cared for at Ridgewell House for the last 18 months. The team work really hard to give the people who live here a safe, caring environment to live in. It’s a small home with a very personal feel. The staff work well together and do their best to respond to the
different needs of the residents.

They have a new manager and a good team who are doing a great job in making the home a positive place to live. I’d recommend.

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Review from Dave H (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been warm, comfortable and well cared for in this lovely home. I consider it to be an extended family and am glad that we were lucky to get my mother placed here.

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Review from Alex H (Son of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Ridgewell House for respite care on being discharged from hospital. As things turned out she was unable to go back to living alone and Ridgewell was able to accept her on a permanent basis. Since she has no immediate family in the area we depend on Ridgewell staff for all of her
daily needs including, for instance, doctors visits and consultations, and we have not been disappointed. At first, she was able to take part in many of the activities organised but over the past years her health has declined and she is now suffering from dementia. Both she and I now rely fully on the care given by the staff at Ridgewell. I would recommend Ridgewell to all who look for a small, friendly house with efficient, well trained, caring staff and a good on-site kitchen!

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Review from Geraldine C (Daughter of Resident) published on 27 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run Home with very caring staff.
A safe haven for the elderly.
Would thoroughly recommend to anyone looking to place an elderly relative into care.

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Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Ridgewell House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Ridgewell House is calculated as follows: ( (51 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Ridgewell House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ridgewell House

What types of Care is Ridgewell House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ridgewell House provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ridgewell House have?

There are 16 Single Rooms.

What are the Facilities & Services at Ridgewell House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ridgewell House to the centre of Clacton-on-Sea?

1.5 mile(s) as the crow flies, distance by road may be significantly further.