Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Silvanna Court has a Review Score of 9.7 (9.714) out of 10, based on 42 reviews in the last 2 years. Over all time Silvanna Court has 126 reviews.
Review from D R (Son of Resident) published on 4 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you So much for this feedback, I will pass your kind comments back to the staff on duty.
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Review from Lynne H (Daughter of Resident) published on 28 January 2025
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for your review. Feedback like this makes it all worth it! Mum is a pleasure to work with.
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Review from Tony B (Son of Resident) published on 14 October 2024
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5.0 out of 5
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Review from Viv D (Friend of Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
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Review from Wendy P (Daughter of Resident) published on 14 August 2024
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5.0 out of 5
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Review from Hazel C (Daughter-in-law of Resident) published on 24 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your kind words, it's our pleasure to look after your dad. I will pass on your message to all the staff.
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Review from Casey S (Son of Resident) published on 5 June 2024
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your feedback. Much appreciated and I will be sure to inform the staff of this review.
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Review from Debbie A (Daughter of Resident) published on 21 May 2024
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for this feedback, it's such a pleasure to take care of mum and we are thrilled you are happy with the service we provide.
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Review from S W (Daughter of Resident) published on 23 April 2024
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for this feedback and your lovely comment.
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Review from J W (Resident) assisted by family/friend published on 17 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thankyou for your feedback I will inform the staff of your feedback.
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Review from M B (Daughter of Resident) published on 17 April 2024
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Overall Experience
4.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thankyou for your feedback. I will let the staff know your feedback.
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Review from L T (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for your review, I will pass on your kind words to our staff. It is our pleasure to care for Mum.
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Review from S W (Son-in-law of Resident) published on 16 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for your kind words. We appreciate your review and support. I will pass on these wonderful comments to all the staff
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Review from G F (Son of Resident) published on 15 April 2024
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your feedback. I will share your lovely comments with our staff.
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Review from David K (Son of Resident) published on 27 February 2024
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Overall Experience
4.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thankyou for your feedback. I will be sure to feedback to the staff.
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Review from Owen S (Son-in-law of Resident) published on 13 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for your feedback, I will be sure to pass your lovely comments back to the staff, they will be thrilled.
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Review from Jane M (Granddaughter of Resident) published on 29 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your kind words and feedback; we look forward to seeing you at more of our events. I will pass on your feedback to our staff. It's our pleasure to take care of your grandad.
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Review from Karen S (Niece of Resident) published on 29 January 2024
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Overall Experience
4.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your feedback. It's a pleasure to take care of your uncle.
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Review from B F (Friend of Resident) published on 29 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you for your feedback; I will be sure to pass on your feedback to the staff.
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Care / Support
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Review from L C (Son of Resident) published on 9 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marina Hudspeth, Home Manager at Silvanna Court
Thank you so much for your feedback. I will pass your feedback back to my staff.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.7 (9.714) out of 10 for Silvanna Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.714 for Silvanna Court is calculated as follows: ( (370 Excellents x 5) + (117 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 500 Ratings = 4.714
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Silvanna Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 42 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 May 2023
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Job Title: Manager
Marina has been with Runwood Homes since the age of 16, working in every job role and gaining a wealth of experience throughout her career. During her time as a carer, she was awarded Carer of the Year, reflecting her unwavering commitment to providing the best care for residents.
Marina is passionate about enhancing and improving the lives of those in her care, having worked across several homes and actively contributing to raising the standards of care and the environment for both staff and residents.
Outside of her professional life, Marina is an avid traveller with a love for Disney, particularly enjoying trips to Florida. She always has her next holiday booked, finding joy and relaxation in exploring new places.
Job Title: Deputy Manager
Joined: 2016
Hi, I’m Louise, and I’ve had the privilege of serving as the Deputy Manager at Silvanna Court for the past 8 years. It’s a joy to be part of such a happy home, where I can contribute to making a positive difference in our residents’ daily lives. I love being sociable and am truly honoured to be part of the Silvanna Court family.
When I’m not at work, I enjoy indulging my passions. I’m an avid traveller, ticking off destinations from my bucket list whenever I can. A fun fact about me? I have an impressive collection of 124 rubber ducks! I also love watching crime shows and spending time in the kitchen, especially when it comes to baking cakes. Life is about embracing the little things that bring happiness, and I aim to bring that spirit into everything I do at Silvanna Court.
Job Title: Home Administrator
Joined: 2008
Hello! My name is Leanne, and I’ve been proudly serving as the Administrator at Silvanna Court for 16 years. Working here is more than just a job—it’s an honour. I genuinely love our residents, and the opportunity to make a positive difference in their daily lives is the most rewarding aspect of what I do.
My journey with Runwood Homes began when I was just 16 years old, and over the years, I’ve grown personally and professionally within this incredible company. One of my proudest achievements is becoming a mum, which has enriched my life in so many ways.
Outside of work, I’m a passionate Lego collector and builder, enjoying the creativity and focus it brings. I also love cooking up delicious meals and playing football, which keeps me active and energized. Life is about finding joy in every moment, and I strive to bring that same energy and positivity to my role at Silvanna Court every day.
Job Title: Care Team Leader
Joined: 2022
Hi, I’m Victoria, and I’ve been a Care Team Leader at Silvanna Court for the past 18 months. It’s an honour to share and experience life with our wonderful residents, and I cherish the time I spend with them.
Outside of work, I find peace and inspiration in sitting by the sea, enjoying the calming rhythm of the waves. I’m also an avid reader, and I love getting lost in a good book. Being part of the Silvanna Court team allows me to bring compassion and dedication to those I care for every day, which is truly rewarding.
Job Title: Lifestyle Coordinator
Joined: 2007
With 17 years of dedicated service, I take great pride in my role as a Lifestyle Coordinator. Every day brings the joy of seeing our residents happy, smiling, and truly enjoying life. It’s a privilege to create moments that brighten their days and enhance their well-being.
Outside of work, my greatest achievements are personal: being a proud mum and fulfilling the dream of owning my own home. I lead an active and adventurous life, with the unique skills of water skiing, and driving cars, motorbikes, and even speedboats.
In my free time, I love walking with my dog, spending cherished moments with friends, and enjoying holidays that rejuvenate the soul. Life is all about balance, and I embrace every aspect of it with enthusiasm and gratitude.
Job Title: Care Assistant
Joined: 2020
Hi, I’m Sandra, and I’ve been a proud carer at Silvanna Court for the past 4 years. Caring for people is my passion, and I find immense joy in making a positive impact on the lives of our residents every day.
Outside of work, I love travelling and going on holiday, exploring new places, and creating cherished memories. Spending time with my family and my beloved dog is a big part of my life, and it brings me so much happiness.
Being part of the Silvanna Court team is truly fulfilling, and I’m grateful to be able to do what I love every day.
Job Title: Receptionist
Joined: 2022
Hello, I’m Kelly, and I’ve been the Receptionist at Silvanna Court for 2 years. Helping people is something I’m passionate about, and being part of the Silvanna Court family is a joy—it truly feels like my second home.
Outside of work, one of my greatest achievements is being a mother, a role that fills my life with love and purpose. I’m also a pub license holder and enjoy collecting pocket dragons, a unique and cherished hobby. In my free time, I love shopping and exploring historic sites, especially castles and cathedrals, which inspire my sense of adventure and history.
It’s an honour to be part of the Silvanna Court team, supporting our residents and making a difference every day.
