Silvanna Court

84 Runwell Road, Wickford SS11 7HR
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9.7 126 Reviews
  • Silvanna Court, Wickford
Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including those living with dementia. The home's amenities and homely décor ensure that residents have a comfortable and welcoming environment in which to live.

In addition to the secure courtyard where residents can sit and chat and enjoy the summer with pleasant potted plants and hanging baskets, there is also a new innovation. This year there is a mini allotment for residents to grow their own produce, a welcome addition for residents to become involved in and then to enjoy the ultimate in home grown vegetables.

Silvanna Court hosts the Wickford area Alzheimer’s Society support group, which is designed to help local relatives, friends and carers of people with any form of dementia.

The support group is open to anyone who needs support, advice or information on dementia related matters, be they emotional, medical, and financial or just need of a sympathetic ear.

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Care Provided by Silvanna Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Marina Hudspeth (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Silvanna Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Silvanna Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Silvanna Court Reviews (126)

Total of 126, showing 61-80
9.7

Silvanna Court has a Review Score of 9.7 (9.714) out of 10, based on 42 reviews in the last 2 years. Over all time Silvanna Court has 126 reviews.

Overall Experience

  • 93
  • 32
  • 1
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  • 0

Date Published

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Review from Yvonne C (Wife of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into this care home from another one four weeks ago. So far, I am very impressed with it. The rooms are a good size, light and airy. The management and carers and all the other staff are all very polite, and my husband gets treated with dignity. My husband always looks clean and tidy
when I come to visit. My husband eats better than he did at the other care home, so it is good food. It's very clean. It's very secure. As for activities, I don't really know yet as still in semi lockdown, so will have to wait and see.

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Review from K Y (Daughter-in-law of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Silvanna Court since October 2020. She has taken a while to settle down, but since the ease of lockdown and we are allowed to go in, she is much happier. The staff have been exceptional and look after her very well.

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Review from N C (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely to finally see my dad inside his room. He seems very settled and happy. We love to see all the Facebook activities as my dad has always been a very sociable person. Thank you to all the carers.

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Review from Andrew N (Son of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm now getting more interaction with staff about Mum than I have for years! When Mum was in the hospital, I was kept informed. The home is clean, and Mum was happy.

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Review from M S (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I and my family are extremely pleased with the overall care my mum has received in the three years she has been at Silvanna Court.

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Review from Jim P (Husband of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been suffering from dementia for several years. Due to her worsening condition, she was admitted in June 2020. Due to the pandemic conditions, we were only permitted intermittent visits in the garden. My wife always presented clean and well dressed. She seemed happy. More recently, as her
health deteriorated, we were allowed daily visits inside. The building in general was clean and tidy, and her room was pleasant and clean. Overall I was impressed and pleased with my choice.

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Review from C D (Son of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum arriving at Silvanna Court, a great weight has been lifted off my shoulders; have the ability to see Mum on Facebook regularly and seeing the wonderful activities she is doing - makes me and my family really happy. Every member of staff since Mum came here, all staff have been polite, considerate
and informative with all Mum's care needs. I feel like they are all part of my family now. Well done to the manager and best team.

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Review from Steven R (Son of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Silvanna Cort for over four years now; she had dementia. We feel happy that she is safe and contented living here. It's the most important thing to us that she is well cared for. The staff are also fantastic. Overall, we feel Mum is cared for and have made a couple of recommendations
to friends who are in the same positions as we were.

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Review from A W (Daughter of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a three week stay in the hospital, my father was discharged into the care of Silvanna Court with multiple and complex needs. He was welcomed into a comfortable and caring environment and quickly settled in, building good relationships with the excellent staff. Although unable to participate
in many activities, and with the added complications of Covid-19, staff did everything they could to make my father's final months as pleasant as possible and were kind and considerate to members of the family at all times. It is unfortunate that we did not experience Silvanna Court during 'normal' times, but we were impressed with the measures taken to keep residents safe during the pandemic. Thank you to all the staff for the care and kindness with which they treated my father at all times, respecting his dignity and seeing the real and valued person beneath all the issues that he faced. I hope that better times lie ahead for everyone and wish all at Silvanna Court a bright and successful future.

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Review from Carol P (Daughter of Resident) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here go above and beyond. The care and dignity they show my mum is outstanding. They include me in every aspect of her care plan. I feel I can talk to everybody and they are always completely honest with information, whether it be, in person or over the phone.

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Review from Andrew H (Son of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents have been residents in Silvana Court since November 2019. All the staff are very friendly and approachable, with any queries being dealt with promptly. During these difficult times, it has been reassuring to have regular Skype calls, enabling me to see how well my parents look, and to be
able to have some interaction with them. My mum is always happy to show off her painted fingernails! Prior to lockdown, when I could go into the home, it was always clean, tidy and well maintained. There have been several events shared online, such as the carol concert, and it is evident how caring the staff are.

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Review from E Y (Son of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As per telephone conversation, my mother went into Silvanna Court for a respite stay for six weeks originally. I have been so happy with how she is being cared for and she seems quite happy that I have decided to make it permanent as I wouldn't be able to give her the attention she needs.
The staff
are all so kind, they will try and accommodate my needs as well as my mothers.

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Review from Elaine H (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is continuing to have wonderful care taken of him through these strange times. Silvanna Court has maintained COVID 19 free all through the pandemic thanks to the due diligence of the staff. Dad's needs have been met and I am confident that he is happy and safe. The staff make sure I know what is
going on and if he has any problems. Even though visiting Dad has been challenging, I am happy for restrictions to be in place for everyone’s safety. Once again I am happy and relieved Dad is so well looked after.

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Review from J A (Wife of Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care by nurses. Nice surroundings. Pleased that an effort is being made to get my husband to walk. Overall pleased with his care.
Could do with an answering service for the phone.

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Review from S R (Daughter of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is taking a little time to settle here due to his dementia, but the staff have been extremely helpful and caring. We are very happy with the home and the lady we see is amazing, very helpful, kind and approachable. Thank you

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Review from C M (Daughter of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have left some boxes unticked as mum only been there 3 weeks and it's during Covid, so don't feel I can fully answer. On the whole, very pleased. The care/nursing staff have been exceptional - kind/caring and so helpful as we did have a lot of problems with mum settling. They went above and beyond.
The only reason I have only put satisfactory for management is because I feel I can't fully answer due to the odd circumstances. I just feel that communication, especially at this time, with family, could be better but it is a difficult time for everyone and we do understand this.
My feeling going forward is really good - I feel mum's now safe. Thank you. Your maintenance staff have been so helpful too.

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Review from C C (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, compassionate under very difficult circumstances.
Mum is taking time to settle in but the staff seem very pleasant.
As yet we haven't seen her room or inside but mum has not complained.

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Review from M P (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our mum is receiving. She is very happy and settled. The staff are all very caring and take great lengths to ensure they meet her particular needs. He main carer is absolutely lovely and nothing is too much trouble for her. We are happy with the care mum is receiving
sofar in the 4 weeks she has been here. We are very much looking forward to be able to see inside once restrictions are lifted.

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Review from G J (Niece of Resident) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff have been extremely kind and helpful. My aunt has settled in now after a few months and seems content.

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Review from Gill P (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the care my mum is receiving, she has been poorly but was looked after very well. I've had a visit today in the courtyard and am so happy my mum is looking very well.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Silvanna Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Silvanna Court is calculated as follows: ( (370 Excellents x 5) + (117 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 500 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silvanna Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Marina

Marina Hudspeth

Job Title: Manager

Marina has been with Runwood Homes since the age of 16, working in every job role and gaining a wealth of experience throughout her career. During her time as a carer, she was awarded Carer of the Year, reflecting her unwavering commitment to providing the best care for residents.


Marina is passionate about enhancing and improving the lives of those in her care, having worked across several homes and actively contributing to raising the standards of care and the environment for both staff and residents.


Outside of her professional life, Marina is an avid traveller with a love for Disney, particularly enjoying trips to Florida. She always has her next holiday booked, finding joy and relaxation in exploring new places.


Louise

Louise Wilkinson

Job Title: Deputy Manager

Joined: 2016

Hi, I’m Louise, and I’ve had the privilege of serving as the Deputy Manager at Silvanna Court for the past 8 years. It’s a joy to be part of such a happy home, where I can contribute to making a positive difference in our residents’ daily lives. I love being sociable and am truly honoured to be part of the Silvanna Court family.


When I’m not at work, I enjoy indulging my passions. I’m an avid traveller, ticking off destinations from my bucket list whenever I can. A fun fact about me? I have an impressive collection of 124 rubber ducks! I also love watching crime shows and spending time in the kitchen, especially when it comes to baking cakes. Life is about embracing the little things that bring happiness, and I aim to bring that spirit into everything I do at Silvanna Court.


Leanne

Leanne Rowe

Job Title: Home Administrator

Joined: 2008

Hello! My name is Leanne, and I’ve been proudly serving as the Administrator at Silvanna Court for 16 years. Working here is more than just a job—it’s an honour. I genuinely love our residents, and the opportunity to make a positive difference in their daily lives is the most rewarding aspect of what I do.


My journey with Runwood Homes began when I was just 16 years old, and over the years, I’ve grown personally and professionally within this incredible company. One of my proudest achievements is becoming a mum, which has enriched my life in so many ways.


Outside of work, I’m a passionate Lego collector and builder, enjoying the creativity and focus it brings. I also love cooking up delicious meals and playing football, which keeps me active and energized. Life is about finding joy in every moment, and I strive to bring that same energy and positivity to my role at Silvanna Court every day.


Victoria

Victoria Idowu

Job Title: Care Team Leader

Joined: 2022

Hi, I’m Victoria, and I’ve been a Care Team Leader at Silvanna Court for the past 18 months. It’s an honour to share and experience life with our wonderful residents, and I cherish the time I spend with them.


Outside of work, I find peace and inspiration in sitting by the sea, enjoying the calming rhythm of the waves. I’m also an avid reader, and I love getting lost in a good book. Being part of the Silvanna Court team allows me to bring compassion and dedication to those I care for every day, which is truly rewarding.


Deby

Deby Barrick

Job Title: Lifestyle Coordinator

Joined: 2007

With 17 years of dedicated service, I take great pride in my role as a Lifestyle Coordinator. Every day brings the joy of seeing our residents happy, smiling, and truly enjoying life. It’s a privilege to create moments that brighten their days and enhance their well-being.


Outside of work, my greatest achievements are personal: being a proud mum and fulfilling the dream of owning my own home. I lead an active and adventurous life, with the unique skills of water skiing, and driving cars, motorbikes, and even speedboats.


In my free time, I love walking with my dog, spending cherished moments with friends, and enjoying holidays that rejuvenate the soul. Life is all about balance, and I embrace every aspect of it with enthusiasm and gratitude.


Sandra

Sandra Ward

Job Title: Care Assistant

Joined: 2020

Hi, I’m Sandra, and I’ve been a proud carer at Silvanna Court for the past 4 years. Caring for people is my passion, and I find immense joy in making a positive impact on the lives of our residents every day.


Outside of work, I love travelling and going on holiday, exploring new places, and creating cherished memories. Spending time with my family and my beloved dog is a big part of my life, and it brings me so much happiness.


Being part of the Silvanna Court team is truly fulfilling, and I’m grateful to be able to do what I love every day.


Kelly

Kelly Chittock

Job Title: Receptionist

Joined: 2022

Hello, I’m Kelly, and I’ve been the Receptionist at Silvanna Court for 2 years. Helping people is something I’m passionate about, and being part of the Silvanna Court family is a joy—it truly feels like my second home.


Outside of work, one of my greatest achievements is being a mother, a role that fills my life with love and purpose. I’m also a pub license holder and enjoy collecting pocket dragons, a unique and cherished hobby. In my free time, I love shopping and exploring historic sites, especially castles and cathedrals, which inspire my sense of adventure and history.


It’s an honour to be part of the Silvanna Court team, supporting our residents and making a difference every day.