Silvanna Court

84 Runwell Road, Wickford SS11 7HR
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9.7 126 Reviews
  • Silvanna Court, Wickford
Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including those living with dementia. The home's amenities and homely décor ensure that residents have a comfortable and welcoming environment in which to live.

In addition to the secure courtyard where residents can sit and chat and enjoy the summer with pleasant potted plants and hanging baskets, there is also a new innovation. This year there is a mini allotment for residents to grow their own produce, a welcome addition for residents to become involved in and then to enjoy the ultimate in home grown vegetables.

Silvanna Court hosts the Wickford area Alzheimer’s Society support group, which is designed to help local relatives, friends and carers of people with any form of dementia.

The support group is open to anyone who needs support, advice or information on dementia related matters, be they emotional, medical, and financial or just need of a sympathetic ear.

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Care Provided by Silvanna Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Marina Hudspeth (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Silvanna Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Silvanna Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Silvanna Court Reviews (126)

Total of 126, showing 101-120
9.7

Silvanna Court has a Review Score of 9.7 (9.714) out of 10, based on 42 reviews in the last 2 years. Over all time Silvanna Court has 126 reviews.

Overall Experience

  • 93
  • 32
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Date Published

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Review from M D (Son of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foyer welcome and bright. Staff friendly and welcoming. Rooms fairly spacious and well equipped. Overall very clean.

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Review from Sylvia P (Sister of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with my brother's care as he is.

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Review from Steven N (Son of Resident) published on 20 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Silvanna Court last year. Since moving in I cannot fault the level of care she has received. The staff take a personal interest in her wellbeing and care, nothing is too much trouble for them. They are always friendly and approachable. Activities, events and trips are well organised
by a team dedicated to this area.
We have regular reviews with Care Team Managers and it is apparent from these reviews that every aspect of mums health is constantly monitored. I wouldn't hesitate to recommend this Care Home.

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Review from Ann E (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only give praise to Silvanna Court so far as all the staff seem very caring with the residents

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Review from Kathleen P (Niece of Resident) published on 14 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and respectful, even coming into visit residents on their days off. The rooms are clean and comfortable. The food is varied and plentiful.
Cheerful staff always very helpful.

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Review from P H (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is bright and cheerful. Staff always willing to talk to visitors and listen to any worries. Rooms kept fresh and clean. Small lounge diner areas make it feel like a home from home. My mother has been looked after extremely well. The activity coordinators are the best I have seen. I visit and
worked in care homes. Residents have outings, shows once a month and different weekly activities,

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Review from Janice L (Daughter of Resident) published on 29 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Silvanna Court for 2 years, during which time her dementia has sometimes made her difficult to deal with, especially she has refused personal care from the staff, and I have had to give her a bath. I have been happy to do this and have been supported by the staff whenever I have needed
help. Mum is as settled as she can be and definitely shows that she likes the staff as they can make her smile and laugh.
I am happy with the care that Mum receives and the activities that she is able to take part in, Mum has never been one for company but seems to join in if encouraged to do so; she eats well and enjoys her food.
The staff and management are always friendly and accessible, they keep me up to date with how Mum has been between my visits and there are regular meetings where any issues can be discussed.

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Review from Janet (Daughter of Resident) published on 26 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been cared for at Silvanna Court for about eighteen months - in that time we, as a family, have been very happy with her care. The staff are very obliging, friendly and caring. The management team are very approachable and if we ever have a query or little problem, it is always dealt
with speedily and efficiently. They have regular organised events to improve our mum's quality of life. She always looks clean and well cared for. Overall we are very happy with everything at Silvanna Court, having looked at other care homes before deciding. We feel we made a good decision in choosing Silvanna Court and would happily recommend this Care home.

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Review from Gloria G (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only a resident for a year and a half. My mother's health improved and her walking. Every carer was kind, caring and always helpful. I never once heard a raised voice in anger, always helping and with a smile for the residents. The home is spotless and my mother loved the meals.
My mother
was very happy and I thank every member of staff for making her last years happy, safe and comfortable. As a family, this gave us peace of mind.

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Review from Beatrice B (Wife of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Silvanna Court for 20 months. During this period I have visited daily, except for brief days away. I find the carers very attentive to my husband's needs and treat him in a respectful manner. I am impressed by the immediate action if a doctor or paramedic is needed
which is particularly important to me as my husband cannot verbalise his distress. I am confident my husband has his physical needs met and is as comfortable as possible, sitting all day, as his mobility has decreased. I appreciate sharing meals, at times.

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Review from L T (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went into Silvanna Court with progressive dementia. The staff and management understand her condition and make every effort to accommodate her needs. They give her the care that we are unable to provide. Thank you.

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Review from Terry S (Daughter of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been at Silvanna Court for three and a half years and as a family, we could not have found anywhere better for her. The staff are very caring and supportive. The management are very approachable. The activity girls are exceptional, they work very hard to provide varied activities and
trips out. I have recommended this care home to several people. The standard has not dropped.

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Review from Julie H (Daughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with great reluctance that I had to put my mum into a home, but I was extremely impressed with everything. Everybody, even down to management, was wonderful. Just a big thank you to them all.

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Review from Ann W (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is very good. Staff are always helpful. Mum always eats all that she's given. Rooms are kept clean. Any problems are dealt with quickly.

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Review from Donald R (Son-in-law of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care is very high, all residents are called by their first names and are treated as part of a family.

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Review from Sandra R (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, the residents are treated with care and dignity.

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Review from F R (Niece of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is received excellent care here and seems very happy.

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Review from E B (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided in Silvanna Court for seven months during this time, after initial reluctance to go into a care home, she settled in and had a lovely relationship with all the staff as did all our family. They were professional, respectful, caring and affectionate giving all the time needed or just
wanted. Never demonstrated they were time limited which I am sure at times they were, wonderful, outstanding home.

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Review from Pippa A (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lot of time was spent finding the right care home for our dear mum. Silvanna is perfect. So important to have carers whom I know will love and care for mum when we are not there. At Christmas, they took the time to take residents out to the local for lunch. The attitude and care was exceptional to
them all (I can be critical as I am a nurse, but I saw the carers did genuinely and fondly care). May I say a big thank you to all the staff at Silvanna. After 80 years of caring for others, my mum is now being cared for perfectly.

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Review from Stella W (Daughter of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Silvanna Court for 2 years and in that time has received the best care from the staff that anyone could wish for. Her room is always clean and fresh and the food is of top quality. All the staff work incredibly hard, sometimes in challenging situations, but are always
cheerful, caring and have time to chat. It is very good to know that my mother is in a safe and caring environment.

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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Silvanna Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Silvanna Court is calculated as follows: ( (370 Excellents x 5) + (117 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 500 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silvanna Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Marina

Marina Hudspeth

Job Title: Manager

Marina has been with Runwood Homes since the age of 16, working in every job role and gaining a wealth of experience throughout her career. During her time as a carer, she was awarded Carer of the Year, reflecting her unwavering commitment to providing the best care for residents.


Marina is passionate about enhancing and improving the lives of those in her care, having worked across several homes and actively contributing to raising the standards of care and the environment for both staff and residents.


Outside of her professional life, Marina is an avid traveller with a love for Disney, particularly enjoying trips to Florida. She always has her next holiday booked, finding joy and relaxation in exploring new places.


Louise

Louise Wilkinson

Job Title: Deputy Manager

Joined: 2016

Hi, I’m Louise, and I’ve had the privilege of serving as the Deputy Manager at Silvanna Court for the past 8 years. It’s a joy to be part of such a happy home, where I can contribute to making a positive difference in our residents’ daily lives. I love being sociable and am truly honoured to be part of the Silvanna Court family.


When I’m not at work, I enjoy indulging my passions. I’m an avid traveller, ticking off destinations from my bucket list whenever I can. A fun fact about me? I have an impressive collection of 124 rubber ducks! I also love watching crime shows and spending time in the kitchen, especially when it comes to baking cakes. Life is about embracing the little things that bring happiness, and I aim to bring that spirit into everything I do at Silvanna Court.


Leanne

Leanne Rowe

Job Title: Home Administrator

Joined: 2008

Hello! My name is Leanne, and I’ve been proudly serving as the Administrator at Silvanna Court for 16 years. Working here is more than just a job—it’s an honour. I genuinely love our residents, and the opportunity to make a positive difference in their daily lives is the most rewarding aspect of what I do.


My journey with Runwood Homes began when I was just 16 years old, and over the years, I’ve grown personally and professionally within this incredible company. One of my proudest achievements is becoming a mum, which has enriched my life in so many ways.


Outside of work, I’m a passionate Lego collector and builder, enjoying the creativity and focus it brings. I also love cooking up delicious meals and playing football, which keeps me active and energized. Life is about finding joy in every moment, and I strive to bring that same energy and positivity to my role at Silvanna Court every day.


Victoria

Victoria Idowu

Job Title: Care Team Leader

Joined: 2022

Hi, I’m Victoria, and I’ve been a Care Team Leader at Silvanna Court for the past 18 months. It’s an honour to share and experience life with our wonderful residents, and I cherish the time I spend with them.


Outside of work, I find peace and inspiration in sitting by the sea, enjoying the calming rhythm of the waves. I’m also an avid reader, and I love getting lost in a good book. Being part of the Silvanna Court team allows me to bring compassion and dedication to those I care for every day, which is truly rewarding.


Deby

Deby Barrick

Job Title: Lifestyle Coordinator

Joined: 2007

With 17 years of dedicated service, I take great pride in my role as a Lifestyle Coordinator. Every day brings the joy of seeing our residents happy, smiling, and truly enjoying life. It’s a privilege to create moments that brighten their days and enhance their well-being.


Outside of work, my greatest achievements are personal: being a proud mum and fulfilling the dream of owning my own home. I lead an active and adventurous life, with the unique skills of water skiing, and driving cars, motorbikes, and even speedboats.


In my free time, I love walking with my dog, spending cherished moments with friends, and enjoying holidays that rejuvenate the soul. Life is all about balance, and I embrace every aspect of it with enthusiasm and gratitude.


Sandra

Sandra Ward

Job Title: Care Assistant

Joined: 2020

Hi, I’m Sandra, and I’ve been a proud carer at Silvanna Court for the past 4 years. Caring for people is my passion, and I find immense joy in making a positive impact on the lives of our residents every day.


Outside of work, I love travelling and going on holiday, exploring new places, and creating cherished memories. Spending time with my family and my beloved dog is a big part of my life, and it brings me so much happiness.


Being part of the Silvanna Court team is truly fulfilling, and I’m grateful to be able to do what I love every day.


Kelly

Kelly Chittock

Job Title: Receptionist

Joined: 2022

Hello, I’m Kelly, and I’ve been the Receptionist at Silvanna Court for 2 years. Helping people is something I’m passionate about, and being part of the Silvanna Court family is a joy—it truly feels like my second home.


Outside of work, one of my greatest achievements is being a mother, a role that fills my life with love and purpose. I’m also a pub license holder and enjoy collecting pocket dragons, a unique and cherished hobby. In my free time, I love shopping and exploring historic sites, especially castles and cathedrals, which inspire my sense of adventure and history.


It’s an honour to be part of the Silvanna Court team, supporting our residents and making a difference every day.