Weekly fees include personal care, all food and drinks, activities and entertainment.
24 hour visting welcomed.
Parking available outside home.
Spring Lodge has a Review Score of 9.6 (9.625) out of 10, based on 10 reviews in the last 2 years. Over all time Spring Lodge has 33 reviews.
Review from John S (Son of Resident) published on 27 September 2024
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Reply from Richard Lain-Smith, Head of Marketing and Social Media at Spring Lodge
Thank you for your kind words about the care your Dad is receiving. We will continue to support him and you as he settles in at Spring Lodge.
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Review from Kathleen W (Daughter of Resident) published on 18 September 2024
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Reply from James Key, Regional Manager at Spring Lodge
Thank you for your kind feedback about Spring Lodge and the staff that work with your mother. Your kind words are much appreciated and will be shared with the staff team.
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Review from Pauline R (Sister of Resident) published on 9 January 2024
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Review from Sandra S (Daughter of Resident) published on 2 January 2024
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Review from Elizabeth B (Daughter-in-law of Resident) published on 7 August 2023
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Reply from James Key, Regional Manager at Spring Lodge
We really appreciate your feedback. I will make sure the staff are thanked for their care and support towards your mother-in-law during her most recent stay with us.
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Review from Karen C (Daughter of Resident) published on 2 August 2023
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Review from A K (Son of Resident) published on 14 July 2023
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Reply from James Key, Regional Manager at Spring Lodge
Thank you for your kind words and comments about Spring Lodge. I will make sure these are passed on to the management and staff.
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Review from S H (Resident) published on 12 July 2023
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Review from A M (Grandson of Resident) published on 11 July 2023
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Reply from James Key, Regional Manager at Spring Lodge
Thanks for your kind words and for taking the time to post this review. I will make sure this is passed on to the manager and staff at Spring Lodge.
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Review from David D (Son of Resident) published on 11 July 2023
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Review from Cheryl P (Sister of Resident) published on 13 December 2022
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Review from V W (Daughter of Resident) published on 24 August 2022
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Review from M I (Son of Resident) published on 23 September 2021
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Review from Judith K (Daughter of Resident) published on 25 June 2021
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Review from L Z (Daughter of Resident) published on 6 April 2021
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Review from James R (Resident) published on 12 March 2021
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Review from J M (Daughter of Resident) published on 8 March 2021
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Review from Grant F (Nephew of Resident) published on 3 August 2020
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Review from Paul R (Son of Resident) published on 20 May 2020
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Review from K T (Granddaughter of Resident) published on 21 January 2020
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The Review Score of 9.6 (9.625) out of 10 for Spring Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.625 for Spring Lodge is calculated as follows: ( (80 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 120 Ratings = 4.625
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Spring Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jan 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Single en-suite
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Job Title: Registered Home Manager
Debbie is the dedicated registered manager at Spring Lodge.