I would highly recommend St Mary's Court to anyone without any hesitation.
Steve D (Son of Resident)
All the staff are very attentive, patient, supportive and caring.
J B (Resident)
With so many activities and outings, the residents appeared happy and engaged.
Trish N (Daughter of Resident)
Fees are subject to an assessment of individual needs.
Family and friends always receive a warm welcome. Please see website for visiting protocols during the Covid-19 pandemic.
There is on-site parking.
St Mary's Court Care Home has a Review Score of 9.5 (9.469) out of 10, based on 21 reviews in the last 2 years. Over all time St Mary's Court Care Home has 87 reviews.
Review from J B (Resident) published on 6 June 2023
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Reply from Priyanka Gadhe, Marketing Administrator at St Mary's Court Care Home
Thank you for sharing your positive experience with us. We appreciate your kind words. At St Mary's Court Care Home, we look forward to continuing to provide you with exceptional care. Kind regards.
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Review from L C (Daughter of Resident) published on 20 February 2023
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Review from Robert H (Resident) assisted by family/friend published on 11 October 2022
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Review from S C (Daughter of Resident) published on 26 September 2022
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Review from J T (Wife of Resident) published on 18 September 2022
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Review from Trish N (Daughter of Resident) published on 31 August 2022
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Review from C M (Daughter of Resident) published on 18 August 2022
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Review from B B (Respite Resident) published on 9 August 2022
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Review from Laura G (Daughter-in-law of Resident) published on 27 June 2022
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Review from Clive B (Resident) published on 20 June 2022
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Review from Penelope L (Respite Resident) published on 27 April 2022
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Review from R M (Son of Resident) published on 21 April 2022
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Review from R D (Respite Resident) published on 10 March 2022
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Review from R H (Wife of Resident) published on 10 February 2022
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Review from Sandra D (Daughter of Resident) published on 10 February 2022
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Review from Tamara D (Wife of Resident) published on 2 February 2022
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Review from Susan J (Niece of Resident) published on 1 February 2022
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Review from M B (Daughter of Resident) published on 1 February 2022
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Review from Pauline H (Resident) published on 28 January 2022
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Review from Richard M (Son of Resident) published on 26 January 2022
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The Review Score of 9.5 (9.469) out of 10 for St Mary's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.469 for St Mary's Court Care Home is calculated as follows: ( (162 Excellents x 5) + (50 Goods x 4) + (9 Satisfactorys x 3) + (13 Poors x 2) + (5 Very Poors x 1) ) ÷ 239 Ratings = 4.469
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Mary's Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Acting Care Home Manager
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