Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 137 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (137)

Total of 137, showing 1-20
9.9

Sweyne Court has a Review Score of 9.9 (9.905) out of 10, based on 32 reviews in the last 2 years. Over all time Sweyne Court has 137 reviews.

Overall Experience

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Date Published

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Review from Janet I (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the USA and I am visiting my mum. I am very impressed with Sweyne Court but importantly, I love all of the staff. They are so friendly and caring to my mum and other residents. When I am at home, I call to speak to my mum everyday by telephone. I am always greeted by all of the staff in a
professional manner. They are all very kind to my mum and that means everything to me.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you very much for your kind words. It is lovely to hear that you are reassured, even from the USA and are satisfied with her care. We hope you enjoy your visit to England.


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Review from D B (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled into Sweyne Court very well and we always had a lot of confidence in the staff for the love, care and support they gave her. Particularly over the last couple of days, her needs were studied 100 and the staff also looked after us.

Reply from Ryan Sivertsen, Home Manager at Sweyne Court

Many thanks for your kind words. We always strive to provide the best care possible and we are glad this was apparent to you. I will pass these kind words on to the team who will be pleased to hear this. We wish you and the family well and hopefully see you soon.


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Review from Carol P (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sweyne Court for 3 years. She is extremely happy living there. She is very well cared for. She enjoys the food which is freshly cooked and delicious. The lifestyle coordinator provides an excellent range of activities for residents which Mum enjoys. She really likes the in-house activities.
But the lifestyle coordinator also arranges many visitors from the local community such as regular visits from the local school and church. She also takes the residents out for shopping trips or trips to the seaside. All staff are totally dedicated to the care of the residents. They treat residents with care and respect at all times. All staff are welcoming to residents visiting. They keep me well-informed about my mum. This is a wonderful home with exceptional staff.

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Review from F H (Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here and I love the atmosphere. The staff are very helpful and polite. They have great food. I feel included. All staff treat me very well.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you for this glowing review, we are pleased you are happy at the home and will pass on your comments to the whole team.


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Review from Debbie S (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Sweyne Court for respite whilst I was on holiday. Having visited the home previously, I was convinced this was the right place for Mum to stay. On arrival, she was greeted by a friendly member of the team. He made her feel very welcome. On collecting Mum, she was happy and relaxed.
She was clean and nicely dressed. Even though Mum has Alzheimer's, she didn't appear upset in any way. I was very impressed and booked again already.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of the home and sharing it with others, who may be looking for some respite for their loved one and it may help them. We are delighted to know that Mum had a wonderful stay, and we are looking forward to seeing you and her in the very near future.


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Review from Pauline D (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff at Sweyne Court very helpful and friendly and they take great care of my dad. The home is very clean and well-kept.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, we are glad to hear that you feel the team are friendly and that your father is cared for at our home. We do our best to ensure families are welcome and are updated on their loved ones wellbeing, at the same time keeping the home environment clean and personalised to the persons preference.


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Review from R M (Son of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Sweyne Court is that the facility is clean, tidy and the staff are simply lovely, kind and considerate.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, we are delighted that you find the home so inviting and and can see the wonderful work ethic of our dedicated team.


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Review from M H (Sister of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff extremely helpful and pleasant.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for sharing your experience with others and the team, we continue to strive to create a homely feel and support the people in our home to have a fulfilling life.


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Review from Gina S (Friend of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience it was to visit my old friend at Sweyne Court who sadly has advanced dementia and does not remember me but it was abundantly clear how well she was being looked after. She was bright and happy and looked very smart. The staff were all wonderful and friendly. We had tea and
biscuits in the 'quiet room' which is so lovely. Everywhere was spotlessly clean and tidy and there was a general feeling of cam, warmth and care. Sweyne Court has certainly got it right. 10/10.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, and sharing your experience with us and others. We are so pleased you enjoyed your visit with your friend and hope to see you again soon, where you can continue to make many more memories together.


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Review from M G (Mother of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and they work very hard. Daughter seems happy. Made welcome when visiting.

Reply from Kendra Bray, Group Sales & Marketing Business Partner at Sweyne Court

Thank you for your very kind review - our team work very hard to ensure all of the people living at Sweyn are content, happy and most of all loved. Including their loved ones when they visit, so it is nice to hear that your daughter is happy and that you are made to feel welcome.


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Review from S B (Friend of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We appreciate your time in writing a review and happy to know you have found our team members to be pleasant. We aim to provide a homely service for all our residents and visitors.


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Review from M B (Great-Nephew of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice and clean and tidy. Nice staff members.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, we are glad to hear that you enjoy your experience when you visit your loved one.


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Review from S C (Friend of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a very clean, comfortable care home. The staff and management are polite, caring and helpful, treating the residents with respect and dignity. The dining and lounge areas are tidy and clean, with the decor nice and bright. The resident's room is good - clean and comfortable. Overall,
in my opinion, the care home is a safe environment for residents, is well-maintained and professionally run, and the residents are treated with kindness and compassion.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of our care home and sharing your experience of our home with others. We aim to continue providing an excellent service for all those living at our home, and your review, as well as others' reviews, helps us to achieve this.


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Review from Linda S (Daughter of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sweyne Court for three years. She has always been looked after really well there, and is always happy and chatty with the staff, despite her dementia. My family are in there visiting on various days throughout the week, so see different shifts and staff dealing with various residents.
We can see that all residents are dealt with kindly and with respect and dignity. In the past, we have had other family members in other care homes and from this viewpoint, we can tell that Mum is definitely getting the best care possible.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you for taking the time to leave a five star review of Sweyne Court. We are pleased to hear that your mum is happy and settled at Sweyne Court and that you enjoy visiting. We will pass on our kind comments to the team as well. Thank you!


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Review from Tina S (Niece of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited the care home a couple of times now, and I found the staff to be so welcoming and friendly, nothing is too much trouble, offered The Sensory Room for privacy, and I even had tea and biscuits. The home is spotlessly clean, the carers/staff are so kind and professional, and it is a very relaxing
and calm atmosphere. My auntie seems very happy and settled.
Thank you for looking after her so well.

Reply from Laura Nightingale, Sales and Marketing Business Partner at Sweyne Court

Thank you so much for your fantastic review of Sweyne Court Care Home; we are pleased to hear that you like the sensory room. We will pass on your comments to the team.


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Review from M A (Regular Volunteer) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a welcoming, loving and determined care home, which strives to go the extra mile for the care of their residents. Volunteering at Sweyne Court is a privilege, talking with the residents who are always smiling due to the fantastic care they receive. I highly recommend Sweyne Court to
anyone as they always go that extra mile, never failing to keep up with the demands of residents.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of the care home and sharing your experience whilst you have been volunteering at the home. The residents so look forward to having the younger generation visit and support with activities, manicures and 1-1 reminiscence etc. We truly appreciate your visits and seeing the kindness shown to all our residents you are a credit to yourselves and the school.


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Review from Ann S (Niece of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Provides a clean, safe and friendly environment. The staff are excellent, can't praise them enough.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on our care home, and sharing your experience with others. The team work hard to ensure we can provide the best support for people's loved ones.


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Review from I B (Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely. Have a lovely room. Good food. Excellent.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time out of your day to write a review. We are very glad to know you are happy living at the home and in your surrounding comforts. Your personal review and experience may help to support others looking for a home to live in, thank you.


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Review from Lindsay C (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved into the care home in May 2023 and sadly passed away relatively soon after in September. The care that the staff showed, particularly during his last days was of great comfort to me and indeed the family. Nothing was too much trouble and he was treated with the utmost respect right
until the end.

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Review from M B (Stepson of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We unfortunately only used Sweyne Court services for five months, but during that time we received a high level of care from all the staff. In the final days the level of care was outstanding, with all staff being very respectful throughout. Ultimately, this service helped our family to see how much
the staff care. Above and beyond just a job.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for being so thoughtful, as to taking the time to write a review and sharing your experience of the home and the team with others. Your kind words and recognition of the care the team, provided at such a difficult time for you all, is very much appreciated and heartfelt by us all at Sweyne Court.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Sweyne Court is calculated as follows: ( (344 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 379 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.


Frequently Asked Questions about Sweyne Court

What types of Care is Sweyne Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sweyne Court provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sweyne Court have?

There are 37 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Sweyne Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sweyne Court to the centre of Rayleigh?

0.2 mile(s) as the crow flies, distance by road may be significantly further.