Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 137 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (137)

Total of 137, showing 21-40
9.9

Sweyne Court has a Review Score of 9.9 (9.905) out of 10, based on 32 reviews in the last 2 years. Over all time Sweyne Court has 137 reviews.

Overall Experience

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Date Published

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Review from J B (Daughter of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Sweyne Court from hospital in London, it all happened fast and I didn't get a chance to see it first. But I can honestly say it's a lovely place, all Mum's needs are catered for. As Mum is a dementia resident, it's not always easy, but I find all the staff patient, caring and have a great
sense of humour. They keep me up to date on Mum's needs. We have informative meetings. They treat Mum like they would treat famiy, a great place for your loved ones.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind words. We are thrilled that you and your mother have had a positive experience of our home. The team will be delighted with these comments and I will be sure to pass them on. We strive to make every move into the home as smooth as possible for our residents and families and continue to work together, ensuring families are continuously updated and included with their loved ones wellbeing.


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Review from David C (Husband of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

Reply from Maxine Calverley, Home Manager at Sweyne Court

It's very kind of you to write a review of the home, sharing your experience. Many thanks.


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Review from Paul M (Son of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Sweyne Court for almost a year now. Prior to admission she was diagnosed with mild dementia and was unable to care for herself. She wasn't maintaining basic hygiene, was hardly eating and was in a general state of distress. Sweyne Court staff have worked wonders with Mum. She
is eating regularly, putting on and maintaining a healthy weight and washing regularly. They look after her health and have tapered her smoking habit from twenty to thirty cigarettes a day to rarely now one or two a week. My mother is very stubborn, so we are astonished at the positive progress. When we visit, Mum is very settled and seems to enjoy the routine and atmosphere of the home. Gone is the anxiety and back is the cheeky humour that we missed before. As a relative, the staff keep us well informed and involved in her care plan, and we are welcome to visit at any time.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review of our care home and for sharing your experience of the home and your mother's progress since she has come to live at Sweyne Court. We are thrilled at the progress and changes that your mother has been able to make with the guidance, care and support of the team. We hope by sharing your review this will give others hope and comfort when they are perhaps looking for care for their loved one. We continue to aim to enrich others lives whilst maintaining their independence and to ensure they have a sense of self worth and know there is always a helping hand near by.


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Review from Linda L (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court staff have been brilliant in settling my mum in to the care home, attended to all her needs, brought her weight up to a healthy level, addressed her health and personal care issues, all of which couldn't have been done before my mum went into the care home.
We had a very positive and
progressive care discussion with the team to address how my mum was, what the care home had done to continue her care and what my brother and I would like to see addressed and suggestions for hobbies. All very positive.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on the home and the care and support that you and your mother have experienced. We continue to aim to provide a comfortable and friendly home for our residents with relatives and friends being a part of the best outcomes for their loved ones.


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Review from J E (Friend of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sweyne Court are always helpful and seem very kind and caring with all the residents. My friend settled in quickly and always looks happy. The home looks very clean and welcoming at every visit.

Reply from Maxine Calverley, Home Manager at Sweyne Court

The team continue to strive to create a very warm welcome and atmosphere for all those that live and visit at Sweyne Court care home. We are happy to support all residents, friends and families to have an enjoyable visit and we are very glad that your friend's transition into our home was a smooth and happy one. Thank you for your time in writing a review about the home.


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Review from Yvonne G (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court has a lovely homely feel, just like one big happy family atmosphere. I feel the residents are very well looked after and the staff are so lovely and friendly. I think it is brilliant that they do lots of activities for the residents to participate in too. The home is very clean and well
organised and safe.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We aim to work closely with loved ones' families and friends so that we are all working together for the best quality of life and outcomes for all those living at Sweyne Court. Thank you for taking the time to write a review on your experience of our care home.


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Review from Robert M (Son of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than happy for my mother to stay in this caring environment.
Staff very helpful, friendly and attentive at all toes.
Communication with management could not be faulted.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review of your experience of our home. Your feedback is very important to us and to others that may be looking for a care home for their loved ones. We continue to work together with a person's relatives and friends, ensuring that all information is communicated of any changes for the well-being and best outcome for their loved one.


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Review from Beverley M (Daughter-in-law of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Senyne Court was able to cover all of her needs. They were attentive towards her and kind and caring when she was struggling emotionally as well as physically. I would definitely recommend them to anyone looking for a comfortable home for their elderly relatives.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your recommendation; we are happy to know that your loved one was well cared for during their time spent with us at the home while on respite. We continue to aim to provide a safe and comfortable environment for all and to enjoy their time and experience with us.


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Review from Gillian H (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home extended a warm and friendly welcome to Mum, who seems very settled and content. More than I could have hoped for. With sincere thanks.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that Mum has settled into the care home; she has made friends and is content with living here. Thank you for sharing your experience we us.


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Review from Carole T (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great to see Mum so happy in the home.
Friendly atmosphere and lovely staff.
Thank you.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that Mum is so happy at the home, and we will continue to support Mum to ensure she is comfortable and content. The team are here to also support family and friends where we can to maintain good relationships and the best possible outcomes for all our residents. Thank you for taking the time to write a review.


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Review from Maureen C (Wife of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review card for the day centre and care home services; it is very much appreciated. We hope your husband continues to enjoy the activities available to him and the company and socialisation he enjoys while at the day centre.


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Review from C S (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2022. Throughout this time, she has settled into the care home. All contact with staff, whether at the home or on the phone, has always been very professional. They show care towards their residents, and every member of staff has always been cheerful and helpful.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are very happy that Mum has settled into the home well, we aim to make a difference in people's lives and those we care for, treating them with respect, compassion and being like a family. Thank you for sharing your views and your kind words, which may help others who are looking for a home for their loved ones.


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Review from Peter B (Partner of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the high quality of care my partner receives from all the staff and management at Sweyne Court. The home is kept spotlessly clean and nothing is too much trouble for the staff. They are always polite and happy to help with a smile on their face. The staff are kind and respectful
towards my partner and other residents-which is lovely to see. I highly recommend Sweyne Court acre home. Ten out of ten.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted to hear you are happy with the care your partner receives from the team at Sweyne Court Care Home. It's important to us that residents, family and friends are welcomed to our home and enjoy their visit and are treated with kindness, dignity and respect. We aim to all work together for the best possible outcomes for your loved ones.


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Review from David H (Brother of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my sister receives and always looks well cared for and is always happy and smiling.

Reply from Maxine Calverley, Home Manager at Sweyne Court

It's wonderful to know that your sister is doing well while living at our care home. We encourage family members and friends to come to the home and spend time with their loved ones; your sister is always delighted and very happy to receive visitors, which always brings a big smile to her face.


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Review from Kirstin G (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy in Sweyne Court and is well cared for. Any concerns I have are addressed. All the staff are more like a family.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Mum has settled very well into the home; she has made some very nice friends and always enjoys your visits. We believe it's important to keep families and friends updated with any changes and are happy you feel part of our Excelcare family.


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Review from John M (Son of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court is a fabulous place to be.
Take care of all staff.
Rating - five stars.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review and sharing your experience with us and others. We aim to ensure all residents receive person-centred care and feel safe and comfortable in the home at all times. Relatives are made to feel welcome and are able to build relationships with all staff caring for their loved one.


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Review from Alan K (Husband of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit once a week and always find the staff very helpful and friendly. They all understand my wife's illness and accommodate her in every way, so she now lives a stress-free life, and she is always very good when I visit; so many thanks to the team.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on yours and your loved ones' experience at Sweyne Court care home. We understand all our residents are unique individuals and aim to meet their needs in a person-centred approach to ensure they live a full and happy life.


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Review from David A (Husband of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with all the staff and the help they have provided over the past year.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review and sharing your experience with others which may be beneficial to them when looking for a home for their loved one. At Sweyne Court, we aim to provide a safe, caring and happy home for all those that live here and continue to offer support for families and friends during their loved one's stay.


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Review from J W (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I wouldn't recommend this care home for respite. My dad was placed there as an emergency as his needs were changing due to his Alzheimer's progressing. I visited almost every day and found him wet or smelling of faeces. On two occasions his slippers were full of urine so his feet were wet. He's a mild-mannered
gentleman and has never liked conflict so wouldn't have said anything but would have tried to rectify the situation himself. He was accused of going into other people's rooms and taking their clothes, probably because he was wet and cold and there was no name or photo on his door so he wouldn't have known where his own room was. He caught covid and was isolated for 10 days so I wasn't allowed to visit. He ended up in the hospital because he was so dehydrated that he couldn't speak or swallow. I raised concerns every time I visited but there were different carers and seniors at every visit who all said that they weren't told information at handovers. Very disappointing service.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for sharing your feedback, and for speaking with me this morning.
I hope that our conversation has brought some comfort to you during the difficult time you are going through, and please be assured that should you need anything in the future, be it advice or just a conversation, our doors are open to you and your family.


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Review from L B (Friend of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a very nice home as all the staff are so kind and helpful, making sure the residents are safe, well and happy, but also they take time to give family support and feedback about your loved ones. The home is so clean, the food is very nice, and there are always things going on for the
residents. The music is always on or the TV, which is lovely to see them joining in. Thank you to all the staff.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience and your loved ones at Sweyne Court. We continue to strive to promote people's well-being and with a family feel to the home, ensuring all are treated with respect and dignity.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Sweyne Court is calculated as follows: ( (344 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 379 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.