Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 137 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (137)

Total of 137, showing 41-60
9.9

Sweyne Court has a Review Score of 9.9 (9.905) out of 10, based on 32 reviews in the last 2 years. Over all time Sweyne Court has 137 reviews.

Overall Experience

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Date Published

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Review from Maggie R (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and comfortable in your care home! Staff are all very friendly and attentive and show Mum great respect and care. Her room is airy and light and is kept very clean and homely. Overall, we are very happy with Mum's care, and the staff are wonderful.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of your mother's stay at the home. We appreciate all feedback to help us continue to provide a safe and happy home for all our residents and maintain a high level of care and support. We hope your review can help support others when choosing a home for their loved ones.


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Review from Rosemary S (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to live in Sweyne Court last September. She felt very much at home from the start with all her bits and personal belongings around her. The carers and all the support staff/managers have always been very warm and welcoming, and nothing is ever too much trouble. We can FaceTime regularly, which
is so very comforting when I live so far away. A big thank you to everyone for giving Mum such lovely care and affection in her new home.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and for taking the time to share your and your mum's experience of living and visiting Sweyne Court care home. Mum has settled in well to her new surroundings, and since being with us, she has made some very good friends. We are delighted you have been able to have regular FaceTime and that you were able to visit and spend some quality time with mum recently and meet us all personally.


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Review from Sharon R (Sister-in-law of Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Special thanks to the manager and her staff for the love and care provided to my sister-in-law, who came to your home as a safeguarding measure. Her life had been miserable and without hope for a brighter future. You and your supporting colleagues have shown her great care and compassion over the last
eight months enabling her to return to independent living. You are all perfect examples of professional carers. The most important attributes each of you and your colleagues possess are ‘big hearts and kind words! You should all be very proud of yourselves for representing the care industry in such an outstanding way. My sister-in-law is eternally grateful for your friendship, and I cannot express my appreciation enough to you all for taking the pressure off me. I sensed she was in good hands from our first meeting, and you did not disappoint me. Well done, all at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you so much for sharing your experience of the home and staff during your sister-in-law's stay with us. Taking the time to write this wonderful review will help support others and give them some comfort and reassurance when looking for a care home for their loved one. It is also greatly received from staff for recognising their hard work and compassion. We wish your sister-in-law a bright and wonderful future.


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Review from J A (Son of Resident) published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Sweyne Court. I feel my mum has settled in well with not only the other residents but with the care staff too, who I think are amazing. My mum seems happy and says she does like it here.

Reply from Maxine Calverley, Home Manager at Sweyne Court

That's so lovely to hear that mum has settled well into the home and likes her new home. Thank you for the kind comments, which the staff appreciate. We are always aiming to deliver the best service we possibly can to ensure a happy home for all our residents.


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Review from Karen A (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came into the care home in October 2021, and she is really happy here. The staff are so helpful and caring.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of the home. Your review may help others looking for a care home and we are delighted that your mother-in-law is happy living at Sweyne Court.


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Review from Pauline R (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the home.
Everybody looks after me, and I am very happy.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted that you are happy in your home and that you feel everybody looks after you. We aim to deliver care and support to each person in a person-centred way, with the understanding that everyone is a unique individual with personal preferences, likes and dislikes. Staff listen attentively to all of what our families and residents have said to enable us to achieve this so that everyone has an enjoyable stay.


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Review from Doreen A (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food good.
Staff good.
Good entertainer.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review. I am glad that you are finding everything good at the home and enjoying your stay with us.


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Review from Denise C (Respite Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had his first respite care after attending daycare for some months.
What can I say; they were kind, considerate and welcoming.
He loved staying there, and it has taken care of a lot of stress, as I was not sure if he would settle when, in fact, he is looking forward to his next week of
respite.
So, thank you, everyone, at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your comments and for sharing your and your husband's experience. We are so pleased that your husband enjoyed his stay, and we look forward to his next visit.


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Review from Corrina O (Regular Volunteer) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are extremely supportive and kind to the resident's needs and reach out to local organisations to help the residents to still feel part of the community, which helps with loneliness. The staff here always go above and beyond and are always very welcoming to visitors.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of our care home. We aim to endeavour a warm and welcoming stay for all our customers and continue to build and maintain good connections and relationships with community organisations. The staff and the customers appreciate the kindness and support that all the local community organisations bring to the home.


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Review from Alisha (Granddaughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care towards my grandad.
Staff are amazing, so caring and helpful.
100% would recommend to anyone.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of your experience. Your review and recommendation of the home are greatly appreciated and will help to support others.


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Review from Robert W (Son of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sweyne Court for 7-weeks now, and all the staff are very friendly and helpful; she seems settled and happy. The home is always spotlessly clean, including her room, and nothing is ever a problem for the staff. I would recommend this home; it is very well managed.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of your experience with us. We are delighted that mum has settled well into the home and hope your comments may help to support other families considering care for a loved one.


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Review from Anne-Marie N (Daughter of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sweyne Court for nearly 3-years, and the care she has received has been of the highest standard. She is loved and very well looked after despite her many ailments. Since my mum has been in the care home, I have had peace of mind as she is safe, and I’m sure if it wasn’t for the hard
work of these wonderful carers, she would not be here with me today. The food, entertainment and accommodation itself are fantastic, and the support we have received throughout the Covid outbreak has been amazing. Thank you so much to all the team.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and kind comments. All feedback is very important to us to help us to continue to improve the home and the experience of loved ones and families. I am pleased that you and your mum have had a good experience with our services.


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Review from Kevan N (Son-in-law of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resides at Sweyne Court, and the care she receives is outstanding. She recently became very ill, and one of the carers stayed 4-hours 30-minutes after her shift until she was taken by ambulance to hospital. She would have gone with her, but the paramedics could not allow this due to
Covid restrictions. Upon her return, the deputy manager stayed past his shift to ensure she was settled. All the staff are amazing and have kept us sane and up to date with our mum’s welfare through Covid. Thank you all so much.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and the recognition of the wonderful staff that work at Sweyne Court. We are very pleased that your mother-in-law has recovered well. We appreciate that during Covid it has been a difficult time for everyone, and hope that as we move forward, things will become a little easier for us all.


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Review from Sharon B (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long stay in hospital during lockdown last year, we made the decision to place Dad at Sweyne Court. During his time at Sweyne, my dad was well looked after and always well presented. I was kept informed of any changes to his medical conditions, and when he wasn't well, the staff kept me informed,
and it was comforting to know he had a great team looking out for him. The Facebook page is regularly updated with various activities the residents get up to, and it was always nice to see Dad pop upon them, enjoying himself. I lost my Dad recently, during his final week the staff were excellent - attentive, compassionate and maintained his dignity. They were very supportive of us too. I wouldn't hesitate to recommend this home.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review, as we appreciate that this is still a difficult time for you and your family.
We are pleased to know that you and your father were happy with the care and service the home provided.
We are always grateful for the feedback we receive and continue to aim that every person is treated as an individual and is cared for with dignity and respect.


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Review from David T (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident in October 2021. This was an extremely difficult decision, but Dad's safety had to take priority. We chose Sweyne Court as he had been attending the day centre there 3-days per week and had really enjoyed it.
He took a while to settle, but the staff at Sweyne Court were so
supportive and approachable. They guided us through his early days and were always at the end of the phone.
They do lots of activities there too.
All the staff are kind and caring. As I say, it was the hardest decision ever, but I really feel that he is in safe hands
Many thanks.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and comments. It is wonderful when we receive feedback as we understand how reviews can help and support other families so much when they face having to make a decision of looking for a care home for a loved one to move into We aim to make transitions into the home as smooth as possible for the residents and the families and continue to build relationships so that we can achieve the best results for all.


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Review from Douglas T (Son-in-law of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is provided in this home. It is spotlessly clean, nothing is too much trouble for the staff; they are always polite and happy to help, always with a smile on their face. Plenty of facilities and lots to keep residents occupied. My mother-in-law is always saying how happy she is in there.
If you are looking for a care home, I would thoroughly recommend this one.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review. Your recommendation and overall review of the home is much appreciated; we hope this can be of help to others looking for a care home.


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Review from Sean S (Son of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a full-time resident for 3-years now, and we are so very grateful to all at Sweyne Court for all they do to look after her and keep her safe.
From the outset, although Mum could not fully communicate to tell us, it was very clear she was happy and comfortable at the home, and this
has only continued to be the case. She’s calm and at ease with everyone.
The team really do a fantastic job, and every time we visit, we can always see the genuine care and love they give to all residents - this was especially important during the peak of Covid when we could not visit for so many months - the home did all they could to keep us connected, coming up with ingenious ideas for interaction, which helped us, as a family, through the toughness of not being able to physically be with Mum.
Thank you doesn’t really come close to the appreciation we have.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review on your experience of Sweyne Court and the staff. We are very pleased that mum is settled and happy at the home. It has been a very tough 2-years with Covid having a big impact on care homes, residents and families. We were thankful that we were able to face and overcome some of the challenges that it brought to us and continue to do so, which was achievable with the continued understanding and support of residents families and the wider support network.


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Review from Pat W (Husband of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my husband, the care staff always welcomes me, and by the appearance of my husband, I can see he is cared for so well, both physically and mentally, by the big smile he has on his face when he sees me and the staff.
I would like to thank all the staff at Sweyne Court for their dedication
to making my husband's life worth living.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and such kind words; it's very nice for the staff and the home to receive such positive feedback, in particular, during these difficult times. At Sweyne Court, the team, work together with the individual, alongside the families, and other health professionals to gain the best possible outcome for their loved ones in a person-centred way.


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Review from D L (Daughter of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I noticed the change in Mum from the first day she became a resident at Sweyne Court care home, she was really depressed before, but now she smiles a lot more and interacts with the staff and residents.
The staff are really attentive and always have time for Mum and all the residents. It gives me
great peace of mind to know she is well cared for.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review; all reviews enable us to strive to work towards a caring and supportive home. It's wonderful to know mum is smiling and socialising with others and that you now have peace of mind.


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Review from Richard L (Son of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum unexpectedly deteriorated, and it was necessary for her to move into a 24-hour care accommodation.
After looking around the area and reviewing a number of homes, we decided on Sweyne Court.
If I’ve made any correct calls in my life under heartbreaking circumstances, this by far is the best one.
Sweyne Court and all the staff have embraced my mum and our family as if we were their own. My heart is partly repaired thanks to Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for such a heartfelt review. We are happy to know that the transition for mum has gone very well and that you are happy with your choice of home. We continue to strive to make each day count for our residents and welcome all families to be a part of our home.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Sweyne Court is calculated as follows: ( (344 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 379 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.