Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 139 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (139)

Total of 139, showing 61-80
9.9

Sweyne Court has a Review Score of 9.9 (9.908) out of 10, based on 35 reviews in the last 2 years. Over all time Sweyne Court has 139 reviews.

Overall Experience

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Date Published

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Review from Pat W (Husband of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my husband, the care staff always welcomes me, and by the appearance of my husband, I can see he is cared for so well, both physically and mentally, by the big smile he has on his face when he sees me and the staff.
I would like to thank all the staff at Sweyne Court for their dedication
to making my husband's life worth living.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and such kind words; it's very nice for the staff and the home to receive such positive feedback, in particular, during these difficult times. At Sweyne Court, the team, work together with the individual, alongside the families, and other health professionals to gain the best possible outcome for their loved ones in a person-centred way.


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Review from D L (Daughter of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I noticed the change in Mum from the first day she became a resident at Sweyne Court care home, she was really depressed before, but now she smiles a lot more and interacts with the staff and residents.
The staff are really attentive and always have time for Mum and all the residents. It gives me
great peace of mind to know she is well cared for.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review; all reviews enable us to strive to work towards a caring and supportive home. It's wonderful to know mum is smiling and socialising with others and that you now have peace of mind.


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Review from Richard L (Son of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum unexpectedly deteriorated, and it was necessary for her to move into a 24-hour care accommodation.
After looking around the area and reviewing a number of homes, we decided on Sweyne Court.
If I’ve made any correct calls in my life under heartbreaking circumstances, this by far is the best one.
Sweyne Court and all the staff have embraced my mum and our family as if we were their own. My heart is partly repaired thanks to Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for such a heartfelt review. We are happy to know that the transition for mum has gone very well and that you are happy with your choice of home. We continue to strive to make each day count for our residents and welcome all families to be a part of our home.


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Review from Sarah P (Daughter-in-law of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff, as ever, fabulous - friendly, empathic, knowledgeable and well informed.
Mum was really happy, looked well-groomed and smart. She loves her new home and has made lots of really lovely new friends with both the staff and residents. Most importantly, she has company and support whenever she
needs it - day or night.
Thank you!

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind comments and for taking the time to write the review about Sweyne Court. Mum has settled very well into the home and has made lots of new friends, which is always nice to see.


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Review from Kevin L (Son-in-law of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my mum, the care staff are always very friendly and helpful. Nothing is too much trouble for the staff, and they show genuine care and understanding of what my mum needs in terms of care or just companionship.
My mum suffers from dementia, and sometimes she can be a little bit stroppy,
but the carers just take it in their stride.
The seniors are always happy to answer any of my questions about Mum's care and her day to day living, for example, how she is eating and sleeping.
I'm made to feel comfortable and at ease when I visit, which makes it a nice experience for myself and my mum, and even with all the challenges that Covid has created, the staff are dealing with it really well.
I follow Sweyne Court on their Facebook page, so even when I cannot get to visit Mum, I can still see photos of her and the activities that she is taking part in within the home environment. It’s a lovely way for us relatives to see what our loved ones are getting up to.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review of our service at Sweyne Court. It's very nice to be able to share your experience with others that may be looking for a care home for their loved ones. We all do continue to work through these difficult times, following the IPC procedures and government guidelines, ensuring residents, staff and visitors remain safe. It's great to know also that you get enjoyment and updates following our Facebook page, please feel free to share our page.


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Review from Jacqueline H (Wife of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the onset, the staff were helpful, caring and professional in this time of Covid. My husband enjoyed very much his time in both respite and the day centre, it has helped him very much in coping with his dementia and also allowing me to relax knowing his needs are met.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for the review of your husband and your experience of respite care at the home and the day centre that your husband attends. We continue to aim for a safe and enjoyable time spent for all visitors to the services that we are able to provide.


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Review from Clare M (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The outstanding care my mum received; always kept up to date with progress, even in the pandemic. They did everything they could to make my mums last week happy and allowed us to be with her when she was dying and passed away. A very caring, supportive care home, especially if they have dementia.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your kind comments; it is very much appreciated that you have taken the time to write a review about the home. It brings us great comfort knowing you were able to spend time with your mother, even in the unprecedented times.


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Review from Kenneth T (Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in many care homes; this is the best one.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your feedback and kind comments. We hope you continue to enjoy your stay at Sweyne Court.


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Review from Leonard G (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you very much for your kind words and review. We aim to provide the utmost care and compassion throughout peoples time at Sweyne Court.


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Review from Richard A (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy to live here - could not be happier.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your response. We, as a home, are grateful for the review and thrilled that your stay here has been enjoyable.


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Review from Gladys S (Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home very happy and friendly.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for the review. We aim to provide care and compassion to all who stay with us for the duration of their stay and continue to provide this.


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Review from Beryl N (Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not realise the staff worked so hard to look after everyone.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you so much for taking the time to write a review and for your kind comment. We appreciate every review we receive and feedback to help us improve our service.


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Review from D T (Daughter-in-law of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Sweyne Court day centre. My father-in-law attends three days per week. All the staff are kind, caring and go the extra mile to make my father-in-law feel valued and welcome. They do lots of activities and also provide a lovely 2-course meal. We can't thank you enough.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your kind review. We welcome all reviews so we can continue to improve our services. We are pleased that your father-in-law is enjoying the day centre facilities, attending three times a week. I am sure he has made some new acquaintances and friends.


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Review from Sarah J (Daughter of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from Alzheimer’s, and we needed some respite care. He visits Sweyne Court twice a week. We had our reservations, to begin with, but really shouldn’t have worried. He absolutely loves going. He has met many other residents; they play games and socialise. The food is nice, and the teas
and coffees are always available.
The staff are great and treat the residents like their own families. The daycare lady is so friendly, and my father considers her a special friend. All the staff go above and beyond to care for the residents. I would like to mention one lady; she has always been so kind and helpful.
I would recommend Sweyne Court if you are looking into care homes for a family member.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and positive feedback. The home welcomes reviews to help us to continue to improve the service we provide for each individual.


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Review from Taylor B (Grandson of Resident) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been attending the daycare centre for a few months now. After not leaving my nan's side for nearly 14-years, we thought he would struggle to come to the daycare. However, he is made to feel so welcome and enjoys coming so much that he has gone from one day to two. Staff always make him
feel so welcome and keep his brain so active; he enjoys the food and the activities that take place throughout the day. Myself and my family would definitely recommend Sweyne Court to anyone. The care provided is outstanding.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello Taylor, thank you for taking the time to complete the review. We are delighted that he is enjoying the day centre services, the activities and the stimulation. It's heartwarming to know your granddad feels safe and confident to leave your nan for the day, and we hope that she is enjoying and making the most of her free time.


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Review from Deena W (Niece of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court was simply fantastic at providing good, quality care, which always had the residents as the focus. During Covid restrictions, they made every effort to ensure residents were entertained/engaged in meaningful activities - as well as providing emotional support in such difficult times. Their
communication with families was brilliant, and we loved receiving cards and photos they created with my uncle. Amazing staff who really care about their residents - thank you for everything.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your very kind words and your understanding of the impact of COVID had on care homes. We continue to aim to ensure our residents live a full and stimulating life as they possibly can and enjoy sharing these moments with families.


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Review from S C (Niece of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle spent his final months at Sweyne Court, and I was constantly impressed at the level of care he received. I was kept updated with any issues that arose with his health and wellbeing, and at my visits, he was well-kempt and contented. We managed to arrange discharge from the hospital at the end
of life as Sweyne Court were very willing to provide all care. He passed away peacefully in his own room.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write this review, at what must be a difficult time for you all. Where possible, we are dedicated to caring for our residents until their final days at Sweyne Court, so the person can remain in their home. The staff and residents know each other very well and can provide end of life care, reassurance and comfort during this final stage of their life. We understand how important it is to keep the family updated with any changes. The home has recently received a Beacon status with The Gold Standards Framework, for end of life care.


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Review from Katie S (Granddaughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in Sweyne Court care home for about six months. I have not been able to visit her yet due to Covid restrictions, but my mum and aunt have, and they are so happy with her care there. I see pictures of my nan all the time on Facebook doing various activities and looking so happy.
My mum says the staff are all lovely and my nan tells her she is happy there.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello Katie, thank you so much for your feedback. It is so lovely to hear that your Nan has settled in well, and you are all happy with the care that we strive to provide. We welcome all feedback and relay this to all staff.


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Review from Brendan O (Son of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly and attentive place. Always updating on my mum's progress, always happy to take time to talk and try to accommodate visits during this pandemic.


Many theme days are organised, which break up the resident's days.


Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and kind words. The home aims to keep all relatives updated communicating any changes with their loved ones and friends. The staff and lifestyle co-ordinator thoroughly enjoy putting on events and joining in with the residents.


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Review from Geraldine P (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, of 105-years-old, has been a resident in Sweyne Court now for a few years and has always been treated with kindness and respect.
Although she is now bedridden, she is very well cared for, happy and content, which as her daughter, gives me comfort that she is safe and secure.


The staff

are always approachable, and any worries are dealt with with empathy and understanding.


I would recommend Sweyne Court for these reasons, knowing how hard it is when it comes to a parent or relative who resorts to extra care.


Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review and recommendation. We continue to care for and support all residents in a person-centred approach and aim for your loved ones to be happy.


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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.908 for Sweyne Court is calculated as follows: ( (378 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 415 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.