Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 137 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (137)

Total of 137, showing 81-100
9.9

Sweyne Court has a Review Score of 9.9 (9.905) out of 10, based on 32 reviews in the last 2 years. Over all time Sweyne Court has 137 reviews.

Overall Experience

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Review from Annabelle B (Granddaughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my nana was transferred to Sweynwe Court following the sudden death of her husband, we could never have expected how incredible her care would be here. Thoroughly personalised care which focuses on the need of the person. When she has become unwell, it has been dealt with so quickly and with such
love and care. They have gone above and beyond to ensure all family feel included through photos and gifts, even when lockdown has stopped us from being able to see her. And ultimately, she has thrived, gaining weight and receiving fantastic care in a homely and friendly environment - we couldn't ask for more.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are so please that you feel that your nana is receiving incredible care and personalised. We recognise that everyone has different needs and promote person-centred care within the home. Thank you for your kind comments and for sharing them with everyone, which we hope will help others.


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Review from Samantha F (Daughter of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Sweyne Court from Bedfordshire. The team at Sweyne Court have been amazing. I now can sleep at night knowing how well he is cared for. I speak to Dad every day, and he can't believe how kind people are.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hello, and thank you for your review. We are glad you feel rest assured that your father is being well cared for. The team at Sweyne Court aim to ensure everyone is treated as a unique individual and that their personal preferences are met where ever we can.


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Review from Mary-Catherine B (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so pleased with Mum's care, especially during the lockdowns - so much effort was made to keep the resident's spirit's up when we couldn't visit.
There was a health concern in February with mum (not COVID), and the doctor was called the same day, and I was kept informed by the home all
the time.
Mum has been in Sweyne Court since January 2020 as her dementia deteriorated to the extent that we could no longer look after her at home. Thankfully, Sweyne Court is so homely, and Mum is very well cared for. Thank you all so much.

Reply from Maxine Calverley, Home Manager at Sweyne Court

We are delighted you are happy with mum's care, and we will do our utmost to keep relatives informed of any changes with their loved one's health and well being. Thank you for taking the time to write a review and share your experience.


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Review from M L (Granddaughter of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad much happier since moving to this home.
Caregivers really made him welcome.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review. We aim to provide the best care possible and ensure everyone's stay is as comfortable and happy as can be.


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Review from Christopher S (Nephew of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very caring and empathetic. The home is very clean, and the food is of an excellent standard. You could not wish for a better place to have relatives cared for. A great care home in a nice setting close to town.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and for taking the time to express your experience of Sweyne Court care home. We strive and aim to make each resident feel safe and supported while living at the home and making it their home.


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Review from Jennifer H (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home. I was worried about my father having to move into a care home as was concerned he would not be happy, but I need not have worried as the care at Sweyne Court is fantastic. My father is the happiest and healthiest he has been in a long time, and the carers are great at keeping me updated
despite not being able to visit as normal at present due to the pandemic.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Hi and thank you for your review; it's wonderful to know that you feel the transition period went well for your dad and you; and that you feel the home is fantastic. We will endeavour to keep relatives up to date with any changes in their loved ones.


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Review from C T (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was transferred to Sweyne Court from the hospital for respite care after falling and breaking her hip. The care she has received is first-class. They have been very patient with her as she had been in three different hospitals in three weeks. I would thoroughly recommend this home.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review, and your recommendation. We are encouraged to hear you are happy with your mum's care and support.


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Review from Shirley P (Sister of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was accepted into Sweyne Court for respite just over a year ago with a view to moving into sheltered accommodation once his condition improved (which it quickly did under the excellent care he received). By the time he was considering moving out, he actually felt so comfortable, safe and
cared for that he asked if he might remain. Sweyne Court is now his home; he is happy and feels loved there, by all the staff. The staff go out of their way to keep the residents stimulated by organising a range of activities; and have done their best to help residents maintain contact with their families during the Covid restrictions.
The staff also make sure that my brother’s health is monitored and dealt with appropriately as he has a deteriorating condition. As a family, we have total confidence in the staff, and I cannot express how grateful we are for all their care; and for taking away the worry that we had over our brother’s situation prior to him taking residence at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

I know all the team were delighted when your brother made the decision to remain at Sweyne Court, and for it to become his home. We aim to make all residents feel comfortable and enjoy their time with us, as much as possible. Thank you for your review.


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Review from Lisa T (Friend of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was so lovely to be able to visit our friend again last week. Since being in Sweyne Court, she looks happier, healthier and enjoys the company she now has with the other residents and the carers. The carers always do so much to keep the residents occupied and happy. Thank you to you all for everything
you do; it’s really appreciated.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to write a review; we are pleased that your friend is doing so well and is happier staying at Sweyne Court.


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Review from Julie M (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father as been in Swyene Court since January now. We feel so lucky as a family that he was placed here. His care meets such a high standard; he is always on the Facebook page doing something. When you call, the staff always goes the extra mile to help, and nothing is too much. I visited him in the
pod last week, and he appeared happy and calm. My mum went to do her first face to face visit, and she could not be anymore thankful of the care my father receives. Thank you so much for creating such a wonderful atmosphere and caring for people with dementia, as a nurse, I know how extremely hard it is to do.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review; we are grateful for your kind comments and continue to aim to provide the best support and care for all the residents at Sweyne Court.


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Review from Debbie D (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Sweyne Court for the last 8-months; the standard of care has been excellent, it has obviously been very challenging times for the staff in recent months, but they have all carried on working very hard and kept me informed of how Dad is doing.
Last month was dad's 90th
Birthday, and although the family could only have a window visit, they had made it very special with banners and balloons and a large bottle of scotch (much to Dad's delight).
It is very reassuring to know Dad is being well looked after and seems very happy being a resident at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review and lovely comments; we are so happy your dad enjoyed celebrating his 90th birthday party, and you were able to see him at the window. Hopefully, as things get better, you will be able to spend time together for his next birthday.


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Review from Jackie C (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to the home in February as an emergency hospital discharge following a broken hip. During this time, my dad also joined the home due to his dementia, as Mum was his carer.
The staff have been professional and helpful at every opportunity.
The deputy manager and senior that helped accommodate
Mum and Dad at extremely short notice have not only been supportive but proactive, helping us with difficult and stressful decisions that needed to be made. They really have gone above and beyond.
Mum is recovering well and has had her numerous medication needs assessed and managed. Dad is settled and is doing well. The staff are fantastic and always so helpful and welcoming. A very big thank you to everyone at Sweyne Court.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your time in writing a review for the home and with such kind comments. We aim to make every transition into the home as smooth as possible. We are very pleased that your parents have settled well into the home and are both doing so well.


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Review from Sheila U (Wife of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Sweyne Court since July 2018. They are looking after him very well; he has his own room with en-suite. They deal with his needs, which can be very difficult at times. Residents have their set meals and afternoon tea. I notice they are having more activities of late, which the
residents seem to participate in.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for your review. We aim to post lots of photographs of activities that are going on for families and friends to see and enjoy during this difficult time.


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Review from Joshua D (Grandson of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been a resident at Sweyne Court since July 2020; he has settled in very well.
I would like to thank all staff at Sweyne Court for their excellent and professional care they provide to my Grandad. The staff are friendly and professional and are always happy to help.
In February 2021,
the staff put a 90th birthday party for my grandad, which was very kind of them; he enjoyed it very much.
Thank you to Sweyne Court and all their staff for their continued outstanding care.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review of the home. We are happy that your grandad was able to enjoy a happy 90th birthday party.


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Review from Paul N (Son of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff at Sweyne Court for the professional and attentive care our Dad received in the last year of his life. From the first time I visited Sweyne Court, I had a very strong feeling that it was a place where we would be happy for our Father to reside, and in particular,
that they would make him welcome following the recent loss of his wife. Those strong feelings were not misplaced.


When there were issues with our Dad’s health and behaviour, the staff always kept us fully informed and explained the problems and actions being taken in a balanced and caring manner.


The last year has not been normal, however, despite the lack of physical contact with family and friends, the care home managed to facilitate regular Facetime/phone calls and pod visits with him, which made a big difference to his quality of life. The regular updates and photographs posted on their Facebook page also kept us in touch with his daily life.


Reply from Maxine Calverley, Acting home manager at Sweyne Court

Hi Paul, thank you very much for your comments and for taking the time to write this review during what must be a difficult time for you all. Sending our thoughts and condolences to you all.


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Review from Sara K (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently passed away, having lived at Sweyne Court for over 2 1/2 years. He was contented in himself while he was there and always extremely well cared for. I could turn up at any time during the day to visit, so I felt really confident that there was never anything hidden from view. His care
was always really good, and the staff were always cheery and friendly. There were often fun activities and celebrations going on, on a small and grander scale. The building is not very modern or attractive, but if you can look beyond that, I am confident that your loved one would be really well looked after.

Reply from Maxine Calverley, Home manager at Sweyne Court

Hello Sara, we are sorry for your loss; your dad will be missed by all. Thank you for your time in writing a review and your kind comments about the home and staff.


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Review from Ricky L (Grandson of Resident) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is extremely happy here, I've seen a massive improvement in her wellbeing. Staff are amazing and there seems to be no end to the number of activities they put on the residents.
Highly recommended.

Reply from Maxine Calverley, Home Manager at Sweyne Court

Thank you for taking the time to complete a review. We are so pleased that your nan's well being has improved since being with us.


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Review from T S (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Sweyne Court one month ago as an emergency placement straight from the hospital due to her dementia. I cannot believe the change in her. She looks so much better in herself. She looks happy too which was captured forever in her Christmas card photo I recently received. The staff are always
friendly and helpful, going above and beyond to keep me and Mum in touch. I have already recommended Sweyne Court to my friend for a relative.

Reply from Maxine Calverley, Acting Home Manager at Sweyne Court

Thank you for taking the time to complete the review. I am glad to know that your mum is settling well at the home, that you have been kept up to date and that you have received a photo christmas card of her to enjoy. Thank you for the recommendation.


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Review from Paul M (Brother of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After taking my brother into Sweyne Court as an emergency admission, I was apprehensive at first due to the stigma of placing a loved one into a care home. But after speaking with the staff and a virtual tour of the home, myself and my family feel relieved and pleased that he is there. We feel very
relaxed that he will be cared for safely with dignity and respect. There appears to be a great team there and they all appear to treat the residents as family. They have a Facebook page that has regular posts for families to see what their loved ones are doing as well as facetime calls that can be arranged. Thank you Sweyne Court.

Reply from Maxine Calverley, Acting home manager at Sweyne Court

Thank you for your review. We understand that when it comes to the stage of a loved one going into a care setting it can be a very anxious time for all. We aim to make this transition as smooth as possible for everyone and communication is a big part of this. We hope that your brother will be happy and enjoys his time with us.


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Review from Jean H (Relative of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court has been amazing in the care of my sister-in-law, keeping me informed constantly as I am in Australia. The manager is amazing. Being a retired Administrator of a large Care facility in Australia, I am extremely happy my sister-in-law is there. Thank you to all the staff.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you Jean for your feedback and kind words. It is always important to us to keep us improving everyone's experience.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Sweyne Court is calculated as follows: ( (344 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 379 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

5 STAR EHO Rating

Recipient: Sweyne Court

Date: Wednesday 07 Apr 2021 More details

Excellence and innovation in dementia care

Recipient: Sweyne Court

Date: Monday 18 Nov 2019 More details

5 STAR EHO Rating

Recipient: Sweyne Court

Date: Sunday 01 Apr 2018 More details

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.