Sweyne Court

Hockley Road, Rayleigh SS6 8EB
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9.9 137 Reviews
  • Sweyne Court, Rayleigh
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system.

Professionals are skilled in supporting the challenges of memory loss, assisted by a versatile environment where residents can remain as active and they choose and enjoy the reminiscence room.

All dietary requirements are catered for and a lively social engagement programme is in place to support stimulation and creativity.

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Care Provided by Sweyne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ryan Sivertsen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sweyne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sweyne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting during sociable hours


  • Parking

  • large car park


Sweyne Court Reviews (137)

Total of 137, showing 101-120
9.9

Sweyne Court has a Review Score of 9.9 (9.905) out of 10, based on 32 reviews in the last 2 years. Over all time Sweyne Court has 137 reviews.

Overall Experience

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Review from L B (Daughter of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Sweyne Court after a hospital stay in 2018 and she seems to be positively thriving.
We are unable to visit her at all as we live in another country, but friends and family have visited and sent very positive feedback about the care Mum receives and her positive presentation.
Aware that we are not able to visit, the team at Sweyne Court, print out photos and family updates I send every month and place these in a book for her and talk to her about them. It's special touches like this that we really appreciate.
Living so far away, we have always loved the social media updates and photos of Mum and the activities happening there, and even more so during the current pandemic, especially all the extra photos, including Mum doing fun things and having fun during this difficult time.
Keep up the great work and stay safe!

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you, Lynn, for your feedback. We love keeping mum updated on all the goings-on abroad and watching her beautiful great-grandchild grow. Definitely puts a smile on Mums face.


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Review from Jacquelyn B (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in the care home for 3-months, and the love and care he is receiving is wonderful.
The staff are very welcoming either on entry or over the telephone.
In this extremely difficult time with the covid-19, staff could not be more helpful whilst doing a difficult job.
The last thing
you want to do is put your loved one in a care home, however, we could not have picked a more caring and loving home and environment. It certainly gives us as a family peace of mind to know he is being so well cared for.

Reply from Hayley Gibbs, Manager at Sweyne Court

Good Afternoon Jacquelyn, thank you for your feedback and kind uplifting words. It is important to us that everyone has a good experience. Dad is doing well, and I think he's becoming a pro at the video chats.


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Review from Elizabeth W (Friend of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering the home I was offered a drink and shown to a lovely little lounge so I could spend some time there with my friend. The staff was so welcoming and kind during my visit. We were made sure by the staff we had everything we needed and was offered a box of games (we played scrabble!). When
I was leaving around lunchtime there was someone playing the piano and it was a very nice atmosphere. I can see that my friend has settled in very well. Thank you.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your kind feedback Elizabeth, I am pleased you had a wonderful experience with your friend. We are using video calls for people to stay in contact, so please give us a ring and arrange a time.


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Review from Corinna A (Niece of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere showing dignity and respect to all residents and visitors, with lots of patience in a role that can be challenging. Nothing ever seems too much trouble. The cat and the dog were the main reason we chose the home and the cats played a huge part in my Auntie staying in the home. The
food is great and she always wants more!

Reply from Hayley Gibbs, Manager at Sweyne Court

Good Afternoon Corinna, Thank you very much for your review all reviews are very important to us to enable us to always improve the service we provide.


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Review from Claire A (Friend of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love coming to the care home to visit as the staff are very friendly and helpful. It’s like a big family, there is always activity going on and all the residents are together which is really lovely to see. The care for the residents goes above and beyond. Excellent care home.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your valuable feedback Claire. It's always important to us so that we can keep on improving the individual experience.


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Review from Ricky E (Son of Resident) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly atmosphere in a home with people who you can see really do care. The entertainment is good, some great singers.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you very much for your feedback, this is very important to us to continue to improve our service for everyone.


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Review from S S (Wife of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home to be very homely and comfortable for all residents. The staff are very helpful and do all they can to ensure everyone is happy and well cared for. It has a very warm atmosphere and nothing seems too much trouble. It is always clean and smells fresh throughout. All the staff make
a great effort to celebrate special occasions.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feedback, all feedback is important to us and we hope to continue the excellent individual experience.


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Review from Jeanette P (Friend of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dignity is given to all patients, love and care shown to everyone.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feedback Jeanette, it is important to us to continue to provide an excellent individual experience.


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Review from Lindsey W (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the home.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for having taken your time to share your experience with us. Your valuable feedback is important to help us continue to provide all our customers with an excellent experience.


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Review from A K (Daughter of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very satisfied with the care and attention, my mother received, during her one week's respite. The staff has endless patience and treated my mum with the utmost dignity. Mum enjoyed her meals, which was a bonus as I sometimes struggle with her eating. I was most surprised on returning home when
my mum said she would be quiet happy to go back another time. Considering she was a bit reluctant to go for respite so I could have a break.

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Review from S C (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff who work at Sweyne Court really care. They don't just provide the necessities such as nutritious food and personal care but their affection for residents is evident - little squeezes, hugs, encouragement and infinite patience. My mum's been here for 4 years and she couldn't be in better hands.
So reassuring.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feed back it is always important to us.


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Review from P C (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mums been at Sweyne Court she has received a high standard of care. When she first arrived she was very apprehensive. The last few months mother is more relaxed and more often than not she has a smile on her face, has a laugh and seems content.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your feedback it is always very important to us.


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Review from Claire W (Daughter of Resident) published on 25 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum initially entered Sweyne Court as a respite patient in April 2019. She had been living in our Annexe, and we had been struggling with not only her dementia and behaviour but also regular carers. Mum had a bad fall, and we felt respite was a good solution. For various reasons, respite became
permanent. All of the staff have always treated mum with care, respect and dignity. I visit, unannounced, at different times and have never found the staff to be any different. I was recently in mum's room and overheard a really moving exchange between a staff member and an elderly gentleman, the level of empathy and respect shown, really moved me and reassured me that mum is in the right place. Mum has changed beyond belief since being with Sweyne. She is no longer irrational, emotional and distressed, she has settled better than any of us could have expected or hoped and we are truly grateful to the staff for the compassionate care and patience they show in all of their dealings.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you very much for your feedback this is very important to us to help us grow and develop. It is an honour looking after a loved one.


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Review from S W (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here for respite followed by rehabilitation and has always been treated with respect and dignity. I go in unannounced at all different times and the staff are always caring. They constantly come round with drinks and you cannot fault the food. I have struggled with Mum's illness and
the staff have been a shoulder to cry on as they understand. As they say, it will never be like their own home but it comes close.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for taking the time to review us.
Your feedback is extremely important to help us to continue to improve and grow, to make daily living as meaningful as possible we pride ourselves in making it as home from home as possible.


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Review from Lorraine W (Daughter of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sweyne Court have been so welcoming and reassuring since Dad was admitted at Easter. They have done all they can to ensure he is safe and well cared for. Dad seems to love interacting with everyone. The home is kept very clean and staff are skilled and friendly. He couldn’t be in better
hands, thank you to Sweyne Court.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you so much for your feedback it is very welcomed and important for us to help grow and improve.


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Review from Jo M (Daughter of Resident) published on 26 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be friendly lovely and caring, especially when I have had a few tears. My dad seems very happy and settled. He is always dressed in clean, ironed clothes. The food looks good too.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your review it is an honour to look after your Dad with his wonderful sense of humour and jokes with all the staff and residents.


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Review from Lynda W (Sister of Resident) published on 16 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my sister on quite a few occasions, without any notice and have always been struck on how caring and dedicated every member of staff I have been in contact with.
I always come away very melancholy with regard to the situation itself but happy in the knowledge that my sister is being
well looked after and is in the best place possible.
As I live a long way from the home and cannot visit very often, it is good to know that my sister is safe and being treated with respect and dignity.

Reply from Hayley Gibbs, Manager at Sweyne Court

Hello Lynda, we thank you for taking the time, your feedback it is very important to us so that we can continually improve our service and knowing what works well and not so well.


Kind regards
Home Manager


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Review from Lee L (Son of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, this care home is second to none the staff and facilities are excellent and treatment to patients and visitors is perfect.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you very much for your kind words, all feedback is important to us so that we can continue to develop and grow.


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Review from M W (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sweyne Court is a very good care home. The residents are looked after very well. All the staff are very kind.

Reply from Hayley Gibbs, Manager at Sweyne Court

Good Afternoon Thank you for your kind words. We aim to continue to provide a individuality and an excellent care service for all.


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Review from G W (Daughter of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother attended the day centre in the last few weeks of her life (she was not a resident). The staff were fantastic and made her feel so welcome, they put on lots of different activities to stimulate her.


She really enjoyed her days at the centre, and I wish I had known about it earlier! Thank

you Sweyne Court.

Reply from Hayley Gibbs, Manager at Sweyne Court

Thank you for your review, we are sorry for the sad news of your mother and send you our best wishes.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Sweyne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Sweyne Court is calculated as follows: ( (344 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 379 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweyne Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

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Ryan Sivertsen

Job Title: Home Manager

Joined: 2017

Ryan has worked in the care industry since 2009. Ryan started his career in a care home for people with learning difficulties, before moving onto Dementia care. Ryan has worked at Sweyne Court since 2017, starting as a Health Care Assistant and working his way up to Home Manager.