Weald Hall Care Home

Weald Hall Lane, Thornwood, Epping CM16 6ND
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9.9 69 Reviews
  • Weald Hall Care Home, Epping
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.

The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.

The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.

With its stunning surroundings, vibrant social atmosphere, and professional staff, Weald Hall Care Home in Epping is a welcoming and inclusive place for older adults to call home.

Care Provided by Weald Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Danielle Barham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Weald Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,200 – £2,400
    • Self-Funded Residential Dementia Care £2,200 – £2,400
    • RESPITE Self-Funded Residential Care £2,400 – £2,400
    • RESPITE Self-Funded Residential Dementia Care £2,400 – £2,400
  • Please contact the home for more information - 01992 572427


  • (these prices are only a guideline, please contact Weald Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Weald Hall welcomes visitors at any time. The various communal rooms, including sitting room, cinema, bakery and conservatory, as well as the extensive gardens, can be used by both residents and guests.


  • Parking
  • Weald Hall has a large visitors car park, as well as a driveway directly outside of the home for picking up and dropping off residents.


Total of 69, showing 1-20
9.9

Weald Hall Care Home has a Review Score of 9.9 (9.873) out of 10, based on 45 reviews in the last 2 years. Over all time Weald Hall Care Home has 69 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

My father has become more settled, putting on weight and content with his surroundings.
He needs a lot of care due to a stoma bag, which they are able to deal with, leaving him a lot less anxious.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 18months now and overall we are very happy with the level of care she receives .The carers and office staff are always helpful with their knowledge regarding dementia and have got us through some challenging times .As a regular weekly/almost daily visiter they are always
welcoming and nothing is too much trouble if you need help with your loved ones .They have lots of entertainment for the residents as well as family days where all the family can join in .The home has a great feel to it and everyone is treated with the upmost respect .Many of the staff have been there along time so you can get to know them properly , there doesn't .appear to be a big turnover of staff which speaks volumes .The main thing is my mum says she is happy and staff are lovely and she feels safe and cared for which is very reassuring for us as a family .It is very well run by the management team who go above and beyond for the safety of the residence .

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind and thoughtful review. We're thrilled to hear that your mum has had such a positive experience with us over the past 18 months. It's wonderful to know that our carers and staff have been able to support both your mum and your family through the challenges, and that you feel welcome every time you visit. We truly value building strong relationships with both residents and their families, and it's fantastic to hear that the consistency of our staff and the range of activities and entertainment have made a positive impact. We are so glad that your mum feels safe, cared for, and happy, as that is our top priority. Your feedback means the world to us, and we'll continue to do everything we can to provide the best care possible for all of our residents. Thank you again for trusting us with your mum's care-it's a pleasure to have her as part of our family.


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Overall Experience  Overall Experience 5.0 out of 5

The home is always very friendly and welcoming and the staff caring and helpful to deal with. Communication with ourselves is done striking a good balance between keeping relatives informed where necessary but not so often as to cause alarm or worry.
I've often said of the staff there that often have
work in challenging circumstances that they earn and deserve every penny of their salaries.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your wonderful review. We're delighted to hear that you find the home welcoming and our staff both caring and helpful. We aim to keep the balance right with communication, ensuring families are well-informed without causing unnecessary worry, and it's great to know that's working well for you. We truly appreciate your kind words about our team. Our staff work tirelessly to provide the best care in challenging circumstances, and your recognition of their efforts means a great deal. Thank you again for your trust and support-we're grateful to have you as part of our community!


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Overall Experience  Overall Experience 5.0 out of 5

Having visited several care homes recently, Weald Hall is up there with the best.
It is always clean and tidy and no unpleasant smells. There is a good staff to resident ratio. Activities are varied, trips out are arranged to local facilities for residents that wish to partake.
Well cared for grounds
enable residents to be active & enjoy the fresh air when weather permits.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you for your wonderful feedback! We're so pleased to hear that your visit to Weald Hall stood out among the others. It's great to know that our clean, tidy environment, along with our staff-to-resident ratio, has made a positive impression. We're also happy to hear that you found our variety of activities and outings to local facilities enjoyable for residents. Our well-maintained grounds are a real source of pride, and we're thrilled that they offer residents a chance to stay active and enjoy the fresh air when the weather permits. Your thoughtful comments are greatly appreciated, and we're grateful for your recognition of the care we strive to provide. Thank you again for sharing your experience with us!


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Overall Experience  Overall Experience 5.0 out of 5

Dad has recently moved to Weald Care Home. And before Dad even moved in we felt part of their family. So supportive and caring to Dad and us. Extremely professional and have a wealth of knowledge of dementia care. Although my dad is fairly poorly I know his in safe hands. Dad lives with his illness
at weald care home. He is no longer dying from his illness in care. And when his time comes I feel comforted in the fact he will be surrounded by us and the love and care at weald Hall. They continue think outside of the box to meet Dad's care needs.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for sharing such a heartfelt review. We are truly honored that your family has chosen Weald Hall Care Home for your dad's care. It's wonderful to hear that from the very start, you felt like part of our family and that our team's support and professionalism have made a difference. We strive to ensure every resident feels safe, loved, and respected, and it's incredibly rewarding to know that your dad is receiving the care he deserves. Your comfort and peace of mind are important to us, and we will continue to go above and beyond to meet your dad's needs. Thank you for trusting us with his care.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are so helpful and friendly. They always go the extra mile and nothing is too much trouble for them. The regular meetings and updates are very informative and useful. They are always open to new ideas and ways of improving their services.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your wonderful feedback! We're so pleased to hear that you've had such a positive experience with our staff. Going the extra mile and providing helpful, friendly care is something we strive for every day. We're also glad to know that the regular meetings and updates have been useful to you. Your suggestions and ideas are always welcome, and we're committed to continuously improving our services. Thanks again for your kind words and support!


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Overall Experience  Overall Experience 5.0 out of 5

Due to the full care my father needs I can not fault what they do for him at the home .He has his own privacy but is always checked on if something is out of normal routine.
Even today he normally has his door always open but I was just helping him and straight away there was a knock at the door and
a voice asking "is everything OK " and a head popped round just to make sure dad was OK.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your thoughtful review. We're so glad to hear that your father's care is meeting your expectations, and that you feel confident in the attention he receives. It's wonderful that he has the privacy he needs while still being looked after and monitored with such care. We truly believe in creating a balance between independence and safety, and we're happy to know that the staff's attentiveness, like the check-ins you mentioned, provide you with peace of mind. Your feedback means a lot to us, and we're grateful for the trust you've placed in us to care for your father.


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Overall Experience  Overall Experience 5.0 out of 5

We have been looking for a care home for my mum for some time and nowhere we have seen comes close to Weald Hall. Mum has dementia and Dad has cancer so he is finding it extremely difficult to care for her. Mum is completely dependent on him and only ever happy if she is with him. That was until we
took her to Weald Hall. As soon as Mum arrived she was relaxed and settled immediately. The manager and her wonderful team took time to get to know about Mum before meeting her to ensure a personal connection straight away. It didn't take long before Mum was dancing to ABBA and eating delicious food she would refuse if we offered it to her!
Something that really made all the difference to us, was the care and consideration also given to Dad during such a difficult time.
Weald Hall really is home from home and I can't recommend it enough.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your heartfelt and thoughtful review. We're truly touched by your kind words. It's wonderful to hear that your mum has settled in so well and found comfort at Weald Hall, especially given the challenges you've described. Our team works hard to build personal connections with each resident, and we're so glad that this approach has helped your mum feel at ease. It's also incredibly rewarding to hear that the care and consideration extended to your dad during such a tough time made a difference for both of you. We're honoured to be able to offer a place where you feel your family is well supported. Your recommendation means the world to us, and we'll continue to do everything we can to provide the best possible care. Thank you for trusting us with your mum's care!


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Overall Experience  Overall Experience 5.0 out of 5

They are all so kind to my sister.
Lots of activity's arranged .nothing is too much trouble..
I can't get too see her as often as I would like ,because of my mobility,but they have met me in Epping for coffee .

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind review. We're so pleased to hear that your sister is receiving such wonderful care, and that the activities and support have made a positive impact. It's also heartwarming to know that our team has gone the extra mile to make sure you're able to stay connected with your sister, even when you're unable to visit as often. We truly believe in supporting both our residents and their families, and we're so glad we've been able to assist you in that way. Your feedback means a lot to us, and we'll continue to be here for both you and your sister. Thank you for your trust and support!


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Overall Experience  Overall Experience 5.0 out of 5

I have selected this review to cover February as this is the month that my wonderful mum came to the end of her journey with dementia, but my words pertain to every single day of her residency.


When it was realised that mum had a very short time left, the amazing management permitted us to be with

her around the clock, with a staff member taking our place to sit with mum for the few hours we were not able to be there. Every single member of staff checked on us constantly, offering drinks, food & support on tap.


Mum was treated with nothing but absolute care, compassion & dignity - nothing & I mean NOTHING was too much trouble from her first day to her last.
There are no words to describe how we, as a family feel about the incredible people that take care of the residents here. They work tirelessly to make each day memorable & strive always to make that happen. They truly are Angels in human form.


Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for sharing such a heartfelt and emotional review. We are truly honored that you entrusted us with your mum's care during such a difficult time. It's humbling to hear that our team was able to offer the support, care, and compassion that you and your family needed, especially in those final moments. Our priority has always been to provide every resident with dignity and respect, and we are so grateful that your mum felt this during her time with us. Your words mean the world to us, and we are touched by your recognition of the dedication our staff shows every day. Please know that we are here for you, and we will always remember your mum and the special bond she shared with us. Thank you again for your trust and for allowing us to be part of your mum's journey.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been there for two years and is very happy and the staff are very helpful and always keep me informed about everything and the staff are very good and caring with my mother and I think that's important for me so that I don't have to worry

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind words! We're thrilled to hear that your mother has been happy with us over the past two years. It means a lot to know that the care and communication from our staff have brought you peace of mind. We strive to create a supportive and caring environment, and we're so glad it's making a difference for your family. We truly appreciate your trust and look forward to continuing to provide excellent care for your mother!


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Overall Experience  Overall Experience 5.0 out of 5

We chose Weald Hall for my Mother in Law because of their warm and welcoming approach. The facilities are first class and very modern and the care has been excellent. My Mother in Law has an excellent airy and warm room. The staff and manager of the home always listen carefully to any requests we have
made and their response has always been sympathetic and appropriate. We are all very satisfied with the fruits of their hard work.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind and thoughtful review. We're thrilled to hear that you chose Weald Hall for your Mother-in-Law and that she's enjoying her time with us. It's wonderful to know that you're happy with both the facilities and the care we provide. Our team always strives to listen attentively and respond with the utmost care and consideration, and we're glad that you've felt that from us. Your satisfaction means the world to us, and we truly appreciate the trust you've placed in us to care for your Mother-in-Law.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been with Weald Hall for 2 years now and has always been so well cared for, and loved by the staff.
Choosing a care home for a relative who means the world to you is daunting but I am so pleased we chose Weald Hall. Knowing my Grandad is safe and cared for is so important.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your heartfelt review. We're truly honored that you chose Weald Hall for your Grandad's care, and it means the world to us to know he has felt loved and well cared for during his time here. We understand how important it is to find a place where your loved ones are safe and comfortable, and we're so glad to have been able to provide that peace of mind for you. Your kind words are deeply appreciated, and we will continue to do our very best to care for your Grandad and all our residents with the love and attention they deserve.


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Overall Experience  Overall Experience 5.0 out of 5

My father in law has been a resident a Weald Hall now for over 3 years and we as a family could not be happier with his care. He is really well cared for and when we visit we always get a warm welcome. Everyone at Weald Hall from the manageress down plays their part in making it feel like home.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your wonderful review. We're delighted to hear that your father-in-law has received such good care during his time at Weald Hall. It's always our goal to create a welcoming, homely environment for both residents and their families, and we're so glad to know that you feel this is reflected in his experience. Your kind words mean a lot to all of us, and we'll continue to ensure your father-in-law receives the care and attention he deserves. Thank you again for your trust and support!


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Overall Experience  Overall Experience 5.0 out of 5

The staff went out of their way to ensure that my wife had a special day. Their entertainment for residents is excellent and they ensure that the resident is comfortable and happy. The meals are always varied.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your thoughtful review. We're so glad to hear that the staff went above and beyond to make your wife's day special. It's always our goal to create meaningful experiences for our residents, and we're pleased to know she felt comfortable and happy. We're also happy to hear that the entertainment and meals have met your expectations. Your kind words mean a lot to us, and we'll continue to strive to provide the best care and experiences for all of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy here. She eats well and there's lots of entertainment. The staff have all been really great. She's thrived in later life and it's been marvellous to see. I wouldn't hesitate to recommend all the staff, the caterers and the entertainers, they have all been superb.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your lovely review. We're thrilled to hear that your mum is happy and thriving at our home! It's wonderful to know that she's enjoying her meals, the entertainment, and the care provided by our staff. Your kind words for the team, from the staff to the caterers and entertainers, mean a great deal to us. We're so grateful for your trust and are so pleased to be part of your mum's journey in later life. Thank you for your recommendation!


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident now for nearly 4 years.
She seems happy enough, although mentally and physically she has deteriorated.
Her needs are met with care.
Staff are always helpful and cheerful when we visit.
Home is always clean.
Lots of activities, they do go above and beyond at times.
Keep
up the good work and thank you all for looking after our mum.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your thoughtful review. We're grateful that your mum has been with us for nearly four years, and we're pleased to hear that her needs are being met with care. Our team is dedicated to providing a supportive and welcoming environment, and it's wonderful to know that the staff's helpfulness, the activities, and the cleanliness of the home have made a positive impact. We truly appreciate your kind words and will continue striving to provide the best care possible for your mum. Thank you for trusting us with her care!


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Overall Experience  Overall Experience 5.0 out of 5

Just amazing nan moved in and her mental
Health has improved. Staff are all so kind and caring. Always got activities going on for residents. So clean all staff are so kind always chat to us when we go there. Highly recommend this care home

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind words! We're thrilled to hear that your nan's mental health has improved since moving in. Our staff truly care about the residents, and it's wonderful to know that their kindness and the activities we provide are making a positive impact. We take great pride in keeping the care home clean and welcoming, and it's always a pleasure to chat with family members like you. Thank you for highly recommending us!


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Overall Experience  Overall Experience 5.0 out of 5

We viewed many care homes before choosing Weald Hall. My husband and I came out after our visit with such a positive feeling. The staff are so friendly and helpful. The manager has been so responsive. Today, my mother-in-law arrived to friendly kind greetings and immediately we felt we had made the
right decision. Her room is bright, homely and clean. Residents are treated as family and you can't ask more than that!

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for your kind words. We are so grateful that you have taken the time to share your feedback with us so far and have been able to recognise the home to home element we pride ourselves on within our Weald Hall Family.


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Overall Experience  Overall Experience 5.0 out of 5

We were looking for urgent support after my mum was discharged from hospital but was still in no condition to look after herself in her own home. The home manager and the team at Weald Hall could not have been more helpful and welcoming, and as a family we all agreed that this care home was the right
place for our mum to receive the care she needed. We found the home, extremely clean and comfortable, with all the staff friendly and approachable, and we believe this is the right place for our mum to stay, for however long she wants to be a resident.

Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home

Thank you so much for sharing your feedback on your experience with us so far and for your kind words. We love having Mum with us and are glad she has settled in well and become a part of the Weald Hall family.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Weald Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Weald Hall Care Home is calculated as follows: ( (467 Excellents x 5) + (66 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 534 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weald Hall Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Barham

Job Title: Home Manager

Joined: 2021

Danielle began her career in care as a care assistant at Weald Hall. She loved the role and quickly built relationships with the amazing care team and residents. Danielle wants to make a difference to those the home supports and she cares for each and every resident as though they are her own family. The vision at Weald Hall is to provide excellent individualised care, promoting independence and enabling residents to live their lives to the fullest. Family, friends and guests are more than welcome at any time, and Danielle is always ready to join you for a cup of tea!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.


Frequently Asked Questions about Weald Hall Care Home

What types of Care is Weald Hall Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Weald Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Weald Hall Care Home have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Weald Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Weald Hall Care Home to the centre of Epping?

2.2 mile(s) as the crow flies, distance by road may be significantly further.