Weald Hall Care Home

Weald Hall Lane, Thornwood, Epping CM16 6ND
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9.9 69 Reviews
  • Weald Hall Care Home, Epping
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.

The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.

The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.

With its stunning surroundings, vibrant social atmosphere, and professional staff, Weald Hall Care Home in Epping is a welcoming and inclusive place for older adults to call home.

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Care Provided by Weald Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Danielle Barham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Weald Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,200 – £2,400
    • Self-Funded Residential Dementia Care £2,200 – £2,400
    • RESPITE Self-Funded Residential Care £2,400 – £2,400
    • RESPITE Self-Funded Residential Dementia Care £2,400 – £2,400

  • Please contact the home for more information - 01992 572427
  • (these prices are only a guideline, please contact Weald Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Weald Hall welcomes visitors at any time. The various communal rooms, including sitting room, cinema, bakery and conservatory, as well as the extensive gardens, can be used by both residents and guests.


  • Parking

  • Weald Hall has a large visitors car park, as well as a driveway directly outside of the home for picking up and dropping off residents.


Weald Hall Care Home Reviews (69)

Total of 69, showing 41-60
9.9

Weald Hall Care Home has a Review Score of 9.9 (9.873) out of 10, based on 45 reviews in the last 2 years. Over all time Weald Hall Care Home has 69 reviews.

Overall Experience

  • 55
  • 11
  • 0
  • 0
  • 3

Date Published

69
20
34
45
24

Review from Paul O (Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasantly situated in a quiet part of Thornwood/North Weald with a spacious garden, the home is run and staffed by a friendly, caring team who bend over backwards to ensure that the residents are able to enjoy security and still be able to get involved in shopping expeditions and trips out (escorted).
The food is nutritious and tasty and the chef comes around to check individual needs. There is a general ambiance of friendliness and camaraderie with the staff and residents and nothing is too much trouble! A good team and a well-run home.

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Review from S L (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Weald Hall for just over a year; he has adjusted very well and enjoys living here. The staff are all lovely and genuinely care; you can see how passionate they are about making all residents feel comfortable. There have been a lot of changes since Dad first arrived and new owners
took over, it is all very positive, and the home is looking amazing; the priority here is definitely the residents and making their stay as pleasant as possible. I feel confident in my Dad's care at Weald Hall and that he is happy and safe.

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Review from Lisa C (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked at countless care homes; I believe I have found the perfect place for Mum.
There is a very calm, welcoming atmosphere; I have been very impressed with the manager's kindness, knowledge and warmth and feel that Mum will be well cared for.
I have struggled to cope for some time but have
been unwilling to let go. Having such a wonderfully decorated home, which doesn't look like the average care home, I am sure makes the transition easier for my mum and myself.
Her condition has made her fearful/agitated, I wouldn't let her go unless I felt assured that her needs could be met.
I believe this home with a manager who truly cares, goes above and beyond and knows her residents make all the difference. I will finally have some peace of mind.
I am, for the 1st time, excited about Mum getting the right care, with a detailed care plan being put in place. This has not been the case previously; I think I have found a really outstanding care home.

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Review from Carly B (Granddaughter of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepnan has recently become a resident here. I visited her for the first time on 06/04/2023. I was greeted by one of the managers who gave me some details of how my nan had settled in. She showed me the signing-in procedure, where my nan's room was and took me to her in the communal living area.
I spent some time with my nan in the living area and dining room for supper. Staff were very welcoming, made me feel comfortable and attentive to all. For my first impressions, I was happy with the setting for my nan. The home is clean, well decored with a homely and warm feel.
My nan was happy, in good spirits and seemed comfortable. On my second visit, I spent some time in her private room which again is clean and comfy. I spoke with another manager who asked some questions about my nan and wanted to get to know her better and what would be good for her on a personal level.
So far, I am happy with the care my nan is being given and believe the staff have her best interests at heart.

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Review from S G (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Weald Hall for a little over a year and I find the care and warmth of the staff towards residents outstanding. Nothing is too much trouble.
My mother suffers with Alzheimer's and leaving her home of over 50 years could have been very challenging. She settled in right away and
is happy there. There is always an activity going on to fill the day and trips out are often organized.
The recent building upgrade is a huge plus and the communal areas resemble more a hotel than a nursing home.

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Review from Martin C (Son of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved in after a difficult time in hospital and the staff at Weald Hall have really made a fuss of her and made her feel very welcome. There seems to be plenty of activities and outings and always a positive atmosphere. The new owner has clearly made a significant investment in the facilities,
with much to look forward to in the outside areas during the warmer months. Really pleased with how it’s going so far, thanks to all involved.

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Review from S W (Son of Resident) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just visited my mother at Weald Hall, l found her dressed, clean and tidy and with a cup of tea and biscuits by her side. I ask the staff how mum has been and a full explanation was given, they were pleased to tell me how much she loved her recent shopping trip.


The improvements at the home

are very impressive and the finish is to a high standard. To conclude, l am extremely pleased with the care my mother is receiving, l am very impressed with the staff, from the manager to the care nurses and l am reserving a room there on my retirement.


Many thanks


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Review from Kerri H (Daughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and care extremely well for my father. The care home does lots of activities to keep everyone stimulated. His medication and hospital appointments are always taken care of and I am updated on any changes. I couldn’t ask for anything more. Thanks for all you do for him.

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Review from David G (Son of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been residents of Weald Hall Residential care home.
My father was there for two years and although the home has gone through some difficult times recently with a major refurbishment project, the level of care has been wonderful, especially in the last few weeks of his life.
The
manager has not been there long but is very much a hands-on care manager and doesn’t lock herself away in her office just dealing with paperwork.
She has shown care and kindness to all my family at a difficult time for us and attended my father's funeral with two key members of staff, the deputy manager and the home's administrator.
Danielle and her team continue to look after my Mother and I don’t believe she could receive better care at any other residential care home.
The home is now coming to the end of its refurbishment and I would definitely recommend the home to anyone who needs a care home for their loved ones.

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Review from Tracy P (Friend of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved here in February last year. First opinions were very low, as the home was very shabby. However, the staff were amazing, and after a few visits, I realized that it was only cosmetic appearance that let the place down definitely not the staff. In the past few months, it has been taken
over, and an awful lot of money has been spent on it. Now it looks like a top-class hotel, and with the combination of the staff there, I would highly recommend this home to anybody. Well done, Weald Hall staff and management.

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Review from Sharon H (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Weald Hall Care Home for six years, during this time she has been shown respect and kindness by all staff. Her dignity has also been considered all time. The activity staff have provided plenty of entertainment games and are always cheerful. There has been lots of improvements to
the home which has been done with consideration and thought.

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Review from D B (Granddaughter of Resident) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have no words to describe this care home. Apart from one or two people that actually work there, nothing is dealt with appropriately or sufficiently. My poor Nan could have been waiting up to or more than 10-minutes just for a carer to come to her room and attend to her. What if she had fallen and
was left lying on the floor? It is absolutely appalling. You will use the lift once there and then you get told that it is then out of service the next. I know you can't use a lift in a fire but how do you propose to get all the residents down from the second floor? It's something that really needs to be looked at, and quickly. It is a massive red flag. The attitude of the staff was careless and rude and they think they know it all. I'm afraid that isn't the case. They would much rather be sat on their phones and ignoring those who need help. They left my Nan in a boiling hot room for 2-days because something had broken. Not good enough. Why should she suffer because of it? Do not recommend.

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Review from Jayne P (Daughter of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I required emergency support and advice in regards to care for my mother after constant failed contact with social care. The home staff were so helpful, professional and provided the support I required and my mother is well cared for in a safe environment with all the care required in place. I was able
to relax for the first time in ages and highly recommend this residence and the staff.

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Review from J W (Wife of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Wealdhall Residential Home since July 21 and I'm very pleased to say he's settled in really well. The staff are so good with him and he gets on very well with all of them.
He is always clean and tidy in himself and enjoys all meals that are put in front of him, his
room is lovely and he has a lovely view from his window. This has made my life so much much more bearable being without him. Thank you to all the staff from the bottom of my heart.

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Review from L N (Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a registered childminder and foster parent in Suffolk for 13-years, I thought I could cook before I had 6-weeks of Wealdhall residency. I stand corrected. The food was outstanding. I put weight on. I arrived after five weeks on my back in the hospital. My ponytail totally matted, my legs very
week, with a DNR and a non-compos mentis
decision in my paperwork. Staff immediately saw this as fraudulent. Invited back after Covid as a volunteer, I must relate our experience while there. One resident past stage-3 dementia and on end of life care was fed by a member of staff, then the staff member brushed her hair back and touched foreheads together for several minutes. This was a member of staff pouring out unconditional love to a resident who frequently fights staff using a hoist, and if you let her hold your hand, she will either kiss your hand or severely bite you. She has her own teeth. Having fostered several abused children, this sight had me in tears.

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Review from Debbie C (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Weald Hall is a homely, happy place for Mum to live. There is a friendly atmosphere. The lack of rigid rules means the care can be geared to each resident's personality and needs. I am greeted on arrival and Mum is welcomed back after we have been out. Mum is always telling me how lovely the staff are.


Mum

being happy and cared for at Weald Hall is not only great for her it also has such a positive impact on her whole family.

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Review from Beverley H (Daughter of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Let this card remind you all that you are all special, through and through and thought of so warmly and so often too. You were helpful and supportive in a way that warms the heart, whatever happened you were all there to play your thoughtful part. Thank you for your kindness which can never be repaid
and thank you for your understanding and the difference that it made.


Thank you all so much for your care.


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Review from D S (Grandson of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is the happiest he has been in a very long time. He is very well looked after. Staff are fantastic, so friendly and caring. Always have a warm welcome on entering the home. Thank you Wealdhall Residential Home.

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Review from John R (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional and very friendly staff. My father settled in very quickly and is pleased to be staying there. Well done Weald Hall and thank you.

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Review from S H (Daughter-in-law of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fabulous and have made the hall a home for my father-in-law who now loves being there. The grounds are lovely and the hall is very well kept.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Weald Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Weald Hall Care Home is calculated as follows: ( (467 Excellents x 5) + (66 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 534 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weald Hall Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Barham

Job Title: Home Manager

Joined: 2021

Danielle began her career in care as a care assistant at Weald Hall. She loved the role and quickly built relationships with the amazing care team and residents. Danielle wants to make a difference to those the home supports and she cares for each and every resident as though they are her own family. The vision at Weald Hall is to provide excellent individualised care, promoting independence and enabling residents to live their lives to the fullest. Family, friends and guests are more than welcome at any time, and Danielle is always ready to join you for a cup of tea!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.