Weald Hall Care Home

Weald Hall Lane, Thornwood, Epping CM16 6ND
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9.9 69 Reviews
  • Weald Hall Care Home, Epping
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.

The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.

The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.

With its stunning surroundings, vibrant social atmosphere, and professional staff, Weald Hall Care Home in Epping is a welcoming and inclusive place for older adults to call home.

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Care Provided by Weald Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Danielle Barham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Weald Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,200 – £2,400
    • Self-Funded Residential Dementia Care £2,200 – £2,400
    • RESPITE Self-Funded Residential Care £2,400 – £2,400
    • RESPITE Self-Funded Residential Dementia Care £2,400 – £2,400

  • Please contact the home for more information - 01992 572427
  • (these prices are only a guideline, please contact Weald Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Weald Hall welcomes visitors at any time. The various communal rooms, including sitting room, cinema, bakery and conservatory, as well as the extensive gardens, can be used by both residents and guests.


  • Parking

  • Weald Hall has a large visitors car park, as well as a driveway directly outside of the home for picking up and dropping off residents.


Weald Hall Care Home Reviews (69)

Total of 69, showing 61-69
9.9

Weald Hall Care Home has a Review Score of 9.9 (9.873) out of 10, based on 45 reviews in the last 2 years. Over all time Weald Hall Care Home has 69 reviews.

Overall Experience

  • 55
  • 11
  • 0
  • 0
  • 3

Date Published

69
20
34
45
24

Review from Kerry B (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Wealdhall Residental Home in November 2017 quite suddenly. I have only ever experienced expert care and quality service from the staff and management at Wealdhall. Everyone is friendly; always has a cheeky smile and tells me what my Mum has been up to on every visit. I particularly
enjoy the regular contact on social media i.e. Facebook and my Mum is very settled and happy at Wealdhall. I feel so fortunate to have been able to secure my Mum a place here and regularly see the staff so above and beyond to keep my Mum, my family and I happy.

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Review from John H (Son of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father lived at Wealdhall for eleven months until he died in March 2018. The all-round care he received was excellent. I cannot fault the staff in any aspect. They all worked very hard to ensure he was happy, content and clean. His eating had improved and he had put on weight due to the well prepared
and nutritious food that is cooked at the home. After a week in hospital, he required end of life care which the home provided, allowing him to die with dignity. Whilst my father was living at Wealed Hall I know he was safe and secure and very well cared for. I would have no hesitation in recommending Wealdhall for anyone.

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Review from Rachel H (Niece of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Wealed Hall is a lovely home for my Aunt. Very welcoming and homely. Care staff and the rest of the team are very friendly. My Aunt enjoys the activities and the food.

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Review from Marie F (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother arrived here on placement in July, following three falls at home, which placed her in hospital.
She has dementia and couldn't go on living at home.
She had been here before on respite and enjoyed herself so I was pleased when a place became available for her here.
The staff are kind and
caring and management are most approachable. I have the code to get in at any time.
Everyone works hard to look after all the residents and I would like to thank them for looking after Mum.

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Review from Shena R (Daughter of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been to many residential homes on my first visit I found it was a friendly and homely atmosphere and the staff were really friendly. My mum has been in residence there now for a month she has settled well which is due to the care that has been provided. nothing is too much trouble. This was one
of the worst decisions to make for any family to place your relative into a home but here the manager and staff also helped me with the adjustment. All I can say is these lovely people are worth their weight in gold .

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Review from Fraser M (Son-in-law of Resident) published on 22 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There are not words to express how bad the service from this care home has turned out to be. On the day my wife was sworn at by a member of staff in their uniform in the car park, I contacted head office on an administrative matter. The general attitude was appalling. They ** spoke to me as if I was
a 5-year-old, in the most condescending manner. When my question wasn't answered, I was told that 'my love, you don't understand'. When I pointed out that if it was explained properly, I would, I was told that I was being rude. When I expressed my displeasure at being treated like an idiot - I was told that if I didn't behave like one, it would be different. Her final words, before she put the telephone down on me were - 'call back when you're in a better mood'!

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Review from Eileen P (Daughter of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past 2 years mum has been a resident she has said how kind and caring all the staff have been toward her. With all dementia patients, mum's health declined and became bed ridden for the last seven months until she passed away on 21st July. Her last few hours and days the care and love shown
by the staff was outstanding, also the love shown to her family while at her bedside. We thank them all.

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Review from Emma (Granddaughter of Resident) published on 22 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If your relative has dementia do not send them here. This care home claims to specialise in Dementia yet when a resident has a bad day due to their condition, which is common knowledge that they have good and bad days the resident is shipped off to a mental health unit and then told they are not allowed
back here. Absolutely disgusting. Plus they are understaffed. And their latest CQC report shows they need improvement in all areas and the safety rating was inadequate. Says it all really. Plus the owner is too busy trying to sell his book to everyone and anyone rather then improve the home.

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Review from Jeanne S (Daughter of Resident) published on 20 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really worried when Mum couldn't look after herself anymore and hated the thought of her going into a home. She had told us she wanted to stay in her own home but this became impossible to sustain. Then after a long stay in hospital they found us Weald Hall and we couldn't be happier. Mum has
improved so much since she went to live there, and is happy, content and well cared for. I couldn't praise the management and staff enough. They work so hard for their residents and yet make each day seem like fun. It can't be easy looking after so many elderly people with so many individual health issues but they manage it. I would recommend Weald Hall to anyone, keep up the good work and thank you.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Weald Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Weald Hall Care Home is calculated as follows: ( (467 Excellents x 5) + (66 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 534 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Weald Hall Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Barham

Job Title: Home Manager

Joined: 2021

Danielle began her career in care as a care assistant at Weald Hall. She loved the role and quickly built relationships with the amazing care team and residents. Danielle wants to make a difference to those the home supports and she cares for each and every resident as though they are her own family. The vision at Weald Hall is to provide excellent individualised care, promoting independence and enabling residents to live their lives to the fullest. Family, friends and guests are more than welcome at any time, and Danielle is always ready to join you for a cup of tea!


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.