Wensley House

Bell Common, Epping CM16 4DL
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10 65 Reviews
  • Wensley House, Epping
Tucked away, in a secluded forest surrounding, Wensley House is located just a stone’s throw from the charming town centre of Epping.

All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.

Be it the Oak Room, with warm oak walls where you can receive entertainers, enjoy movies, religious services, or the Garden Room, with end-to-end patio doors bringing the summer indoors, the airy conservatory to share with new resident budgies, or the dining room for all day refreshments and a choice of meals freshly prepared by a chef on the premises (top five star food hygiene rating) there is always a place to relax.

Friendly and warm staff really care about what they do and take pride in supporting you as you maintain both dignity and independence and regularly form close bonds with the residents and families. As a small, family run business, the directors are also here on a daily basis to support the staff and residents in the provision of excellent care. Staff receive all required checks and commence under review status for several months shadowing experts supported with advanced training with industry experts before becoming part of the team.

Wensley House are proud to have pioneered the use of CCTV, believing that transparency builds trust, and trust builds relationships.

Please, see for yourself.

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Care Provided by Wensley House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Beling & Co Ltd
  • Person in charge
  • Bianca Garmacea (Registered Manager)
  • Admission Criteria
    • Based upon a regular and relaxed pre-admission assessment.
    • Ages 1+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (5)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1988
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Wensley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,500
    • Self-Funded Residential Dementia Care £1,100 – £1,500
    • RESPITE Self-Funded Residential Care £1,100 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,500

  • Shared rooms start from £850 per week
  • (these prices are only a guideline, please contact Wensley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.


  • Parking

  • Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.


Wensley House Reviews (65)

Total of 65, showing 61-65
10

Wensley House has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years. Over all time Wensley House has 65 reviews.

Overall Experience

  • 63
  • 2
  • 0
  • 0
  • 0

Date Published

65
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11
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45

Review from Maureen C (Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and consistent caring service.
A home from home.

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Review from Sharon D (Daughter of Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a suitable care home is an absolute nightmare........the nightmare ended when I found Wensley House. As soon as I made the phone call I knew I would be welcomed.


My mother was not an easy resident to look after due to her being so unhappy at losing her independence but all the staff at Wensley

were so encouraging and welcoming despite her constant irritability. We were welcomed also as a family and I actually enjoyed seeing the staff each time I visited and knew mum was being well cared for. There were occasions whereby staff did not know I had arrived and I could hear them talking to mum in a caring manner and never once lost their patience.


Unfortunately, mum passed away on 11th November and was never able to fully appreciate the care and attention she was given at Wensley but we as a family could not fault any aspect of the care from all the staff.


I would highly recommend Wensley House and hope it is still going strong if and when I need care. Thank you, everyone!!


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Review from Pat D (Daughter of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble for the staff who treat the residents. They are caring, respectful and treat the residents as one of their own family. My mum was very happy there and I have nothing but praise for the staff.

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Review from Jan R (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff lovely and friendly, its wonderful to see the bond Mum has made with the staff since she has been at the home. Families actively encouraged to go to staff with any suggestions/issues relating to relative or home.

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Review from Philippa C (Grandson of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a 'caring home' for my mother, when my father passed away after 67 years years of marriage, was a daunting and sad time. After visiting numerous care homes, the task of finding a 'home from home' environment seemed an impossible task. However, Wensley House, has achieved what we thought to be
the impossible. This home is outstanding ! Read all the reports, but please, take the time to visit Wensley House, you will not be disappointed. The management and all the staff, show such dedication and a caring and loving understanding of their residents needs. This is a 'Happy Home' and offers a safe, nurturing and stimulating environment for all the residents.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Wensley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wensley House is calculated as follows: ( (240 Excellents x 5) ) ÷ 240 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wensley House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Oct 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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