The visiting policy is restricted at mealtimes, telephone booking preferred but not essential .
Street parking with no restrictions
Winsford Care Ltd has a Review Score of 9.7 (9.727) out of 10, based on 9 reviews in the last 2 years. Over all time Winsford Care Ltd has 9 reviews.
Review from B Y (Brother-in-law of Resident) published on 4 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Prabhakaran Bhaskar, Regional Manager at Winsford Care Ltd
Thank you for your kind feedback regarding Winsford House. Your review is greatly appreciated, and I will ensure it is shared with the team. We are delighted to know our efforts have made a positive impact.
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Review from Steve L (Son of Resident) published on 19 January 2024
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you so much for your kind words. I will share this with the team at Winsford House.
We really appreciate this review.
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Review from P C (Sister-in-law of Resident) published on 20 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Stephanie Ronan, Operations Director at Winsford Care Ltd
Thank you so much for your great review.
Always a boost to all my staff to hear residents and their families are happy.
Operations Director
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Review from V S (Daughter of Resident) published on 30 August 2023
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Overall Experience
5.0 out of 5
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Review from Vivien A (Relative of Resident) published on 7 June 2023
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you so much for taking the time to leave a review. We look forward to seeing you again soon.
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Review from Donna M (Daughter-in-law of Resident) published on 10 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you for this review. We really appreciate all positive feedback. We are glad you enjoyed your visit and look forward to seeing you again soon.
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Review from Wayne M (Son of Resident) published on 10 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you for this review. We really appreciate all positive feedback we receive.
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Review from Sharon H (Relative of Resident) published on 10 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you for this review. We really appreciate all positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Donna D (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Madison Fisher, Admin at Winsford Care Ltd
Thank you for this review. We really appreciate all positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.727) out of 10 for Winsford Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Winsford Care Ltd is calculated as follows: ( (87 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Winsford Care Ltd is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2008
Zoe Roberts is a dedicated professional with over 17 years of comprehensive experience in the field of care. Having spent more than 9 years at Ballagh Care, Zoe has showcased her commitment and expertise consistently throughout her tenure. She embarked on her journey at Ballagh Care as a carer, demonstrating exceptional compassion and skill in her role. Through her hard work and dedication, she progressed steadily, earning promotions to Senior Carer within four years and subsequently to Deputy. Currently serving as a Registered Professional for the past two years, Zoe exemplifies leadership and proficiency in her responsibilities.
Zoe's academic pursuits complement her practical experience, holding a Level 3 qualification in Health and Social Care. Underscoring her dedication to professional development, she is currently engaged in pursuing a Level 5 NVQ in Health and Social Care Leadership and Management. This combination of hands-on experience and ongoing education reflects Zoe's commitment to providing the highest standards of care while continually enhancing her skills and knowledge base.
With a strong foundation in caregiving, coupled with her leadership aspirations and commitment to ongoing learning, Zoe Roberts is poised to make significant contributions to the field of health and social care, ensuring the well-being and dignity of those under her care.
Job Title: Deputy Manager
Joined: 2022
Hayley Lawrence is a dedicated professional with an impressive 38-year tenure in the field of care. Over the past three years, she has contributed significantly to Ballagh Care, where she initially served as a senior carer. Demonstrating exemplary skills and commitment, Hayley swiftly progressed within the organisation, earning a promotion to the position of deputy manager within just one year.
Her educational background includes a Level 2 qualification in Health and Social Care, highlighting her foundational knowledge and expertise in the field.
Currently, she is pursuing a Level 5 NVQ in Health and Social Care Leadership and Management, highlighting her commitment to continuous learning and professional development.
Throughout her career, Hayley has embodied the principles of care at the forefront of her practice, consistently leading by example. Her leadership style emphasises empathy, compassion, and a proactive approach to addressing the diverse needs of individuals under her care. Hayley Lawrence is poised to make enduring contributions to Ballagh Care with her extensive experience and ongoing pursuit of advanced qualifications.
Job Title: Senior Care Assistant
Joined: 2020
Bradley is a Senior Care Assistant at Winsford House.
He is always making sure his team and the residents feel supported.
Job Title: Senior Care Assistant
Joined: 2022
Tracey has been working as a Senior Care Assistant for many years. Tracey is always ensuring her team attends to the personal needs and comfort of the residents.
Job Title: Senior Care Assistant
Joined: 2022
Ruby is a dedicated Senior Care Assistant at Winsford House. Ruby studied Health and social care at College gaining a Level 3 A-Level.
Job Title: Senior Care Assistant
Joined: 2021
Kerry is the newest member of the Senior team at Winsford.
She is currently studying a level 3 in health and social care.
