Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Woodbury Court has a Review Score of 9.8 (9.846) out of 10, based on 37 reviews in the last 2 years. Over all time Woodbury Court has 118 reviews.
Review from Linda B (Daughter of Resident) published on 21 March 2025
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Any queries I have brought up with the staff have immediately been responded to. Dealing with health matters recently just highlighted how helpful and responsive the staff have been throughout. I no longer feel that I am alone trying to fight the world on my Mum's behalf. I have been supported as much as my Mother during the last seven months. Thank you to all the wonderful staff at Woodberry Court for your continued help, support and optimism.
Reply from Mel Oliver, Home Manager at Woodbury Court
We do really appreciate you feedback and we are so pleased that you are happy with the care and support at Woodbury court
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Review from Michael C (Son of Resident) published on 11 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your valued feedback, i am very please to hear that dad is enjoying everything that we do here
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Review from Niki S (Daughter of Resident) published on 6 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your lovely review, we value your feedback and we are so please that you have found mums transition positive
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Review from Helen C (Daughter of Resident) published on 6 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your positive review and your comments will be shared with the rest of the team
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Review from Glenn H (Son of Resident) published on 6 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you, what a fantastic review and i am so please that your happy with your mothers and step fathers new home, your comments will be shared with the team
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Review from Samantha T (Daughter of Resident) published on 3 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your valued feedback and we are so happy that Dad enjoys coming to Woodbury Court.
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Review from Gemma T (Granddaughter of Resident) published on 3 March 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your positive review, we will share your feedback with the rest of the team, thank you for taking the time to share your experiences
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Review from Karen G (Daughter of Resident) published on 28 February 2025
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you Karen for such a lovely review, I am so pleased that Mum and Dad have settled in so well.
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Review from Ian J (Respite Resident) published on 12 December 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hi Ian what a lovely review to read, I am so glad that you felt well cared for and we really do hope to see you again soon, you would be more than welcome. I will share your comments with the team. Take care and see you soon.
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Review from Paul T (Brother of Resident) published on 29 November 2024
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Review from Stephen B (Son of Resident) published on 11 November 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you Steve for taking the time to review the care that Mum receives at Woodbury Court, your comments will be shared with the team.
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Review from Hayley P (Daughter of Resident) published on 11 November 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for sharing your experiences and for all your kind words, it's heart warming for others to know that we supported you all through such a difficult situation as well as Dad's transition in to Woodbury Court where he is very much settled.
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Review from Tracy G (Daughter of Resident) published on 29 October 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.
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Review from Mike T (Partner of Resident) published on 29 October 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.
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Review from Jane S (Daughter of Resident) published on 29 October 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.
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Review from Tony F (Son of Resident) published on 29 October 2024
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Review from Mary S (Daughter of Resident) published on 24 October 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your lovely comments which will be shared with the team!
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Review from Susan F (Daughter of Resident) published on 24 October 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you for your lovely comments which will be shared with the team!
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Review from Lesley G (Daughter of Resident) published on 29 August 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hi Lesley thank you for your kind words and I am so pleased to hear that mums transition to Woodbury court was a positive experience.
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Review from H C (Daughter of Resident) published on 15 August 2024
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you so much for your kind and positive feedback. We hope Dad is doing well.
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The Review Score of 9.8 (9.846) out of 10 for Woodbury Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Woodbury Court is calculated as follows: ( (377 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 435 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodbury Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2022
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Job Title: Home Manager
Joined: 2016
Job Title: Home Administrator
Joined: 2016
Job Title: Deputy Manager
Joined: 2013
Job Title: Lifestyle Coordinator
Joined: 2020
Job Title: Lifestyle Coordinator
Joined: 2022
Job Title: Care Team Leader
Joined: 2010
Job Title: Maintenance
Joined: 2015