Woodbury Court

Tavistock Road, Laindon, Basildon SS15 5QQ
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9.8 118 Reviews
  • Woodbury Court, Basildon
As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based care and involve residents in all that they do. Promoting independence and choice is paramount.

The home has warm, welcoming and cosy dining rooms and lounges. But if a quiet place is needed that can also be found, choice is so important.

Woodbury Court was rated 'Outstanding' by the CQC following inspection in April 2017.

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Care Provided by Woodbury Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mel Oliver (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (94)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Woodbury Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,240
    • Self-Funded Residential Dementia Care from £1,240
    • RESPITE Self-Funded Residential Care from £1,390
    • RESPITE Self-Funded Residential Dementia Care from £1,390
  • (these prices are only a guideline, please contact Woodbury Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Woodbury Court Reviews (118)

Total of 118, showing 1-20
9.8

Woodbury Court has a Review Score of 9.8 (9.846) out of 10, based on 37 reviews in the last 2 years. Over all time Woodbury Court has 118 reviews.

Overall Experience

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Review from Michael C (Son of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodbury Court has proven to be the best choice we could possibly have made for my dad. He has been there two years now and has really never looked back! At ninety-five years of age he is flourishing under their care and it's wonderful to witness.
As a family we would not have the slightest hesitation
in recommending Woodbury Court.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your valued feedback, i am very please to hear that dad is enjoying everything that we do here


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Review from Niki S (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum transferred to Woodbury after a hospital stay highlighted that she could no longer live safely independently. Despite our concerns, Mum has settled in really well and loves her room which is so important to her as she enjoys spending time in her own company.
There's always an abundance of staff
around whenever we visit, and everyone is very friendly and helpful. The atmosphere in the home feels very positive and staff are genuinely invested in the care of residents. The management team are also excellent: visible, approachable, and responsive. There is a genuine enthusiasm about finding ways to ensure residents feel at home from home, and a willingness to resolve any issue no matter how trivial or important. At what has been a challenging and concerning time for us as a family, Woodbury Court staff have been consistent, dependable and supportive. It has made all the difference.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your lovely review, we value your feedback and we are so please that you have found mums transition positive


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Review from Helen C (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for four years now and I am so pleased with her care. Relatives are made so welcome and meetings and information events are planned for them. Special events are organised such as Winter Wonderland and it is clear the staff know the residents and their needs well. Any concerns
are acted upon quickly. The management staff are also so giving of their time for example if we need advice.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your positive review and your comments will be shared with the rest of the team


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Review from Glenn H (Son of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well where do I start. My mum and stepfather have moved to this home because their funds ran out and we had to find a new home. Well if we knew about this home originally they would have come here first. I can't rate the manager and her team highly enough. The staff encourage Mum and Step to do more
things, they have only been there for four weeks and already they have been ice skating, snooker, and pub lunches. Keep up the good work guys.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you, what a fantastic review and i am so please that your happy with your mothers and step fathers new home, your comments will be shared with the team


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Review from Samantha T (Daughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was so happy at the care home. All staff looked after him very well, from chatting to him, showering him too, helping him with his food. Now dad goes every Friday and loves it... as again all staff chat to him, and he has a shower. He eats very well and the entertainment again is brilliant...
one carer in particular really makes effort with entertainment when he's on...but I can't say enough about all staff, so friendly and helpful. Thanks again.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your valued feedback and we are so happy that Dad enjoys coming to Woodbury Court.


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Review from Gemma T (Granddaughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is in her 5th year at Woodbury Court and can't fault them, the staff are amazing, always approachable, and the care Nan gets is amazing, she is really happy here, if she can't be at home with us there is no where else I would want her to be.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your positive review, we will share your feedback with the rest of the team, thank you for taking the time to share your experiences


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Review from Karen G (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have just been transferred from their previous care home. We were a little concerned how this would affect them both but our worries were unnecessary.
From management, carers and everyone they have been welcomed by open arms.
They have both settled in very well and have done more activities
than before, ice skating, snooker club, meals out and more to come.
The care team are very caring and helpful when ever we ask about them or request anything to be done.
Clothes are washed and come back the same day, lovely lady very polite and helpful.
The managers doors are always open, nothing is too much trouble and visit every person daily on their rounds.
Could not ask for a better care home thank you everyone at Woodbury Court care home.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you Karen for such a lovely review, I am so pleased that Mum and Dad have settled in so well.


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Review from Ian J (Respite Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a two-week stay in hospital, I was transferred to Woodbury Court Care Home for rehabilitation and time to get my own living arrangements sorted out. Although I was only originally scheduled for a 4-week stay this eventuality was extended to 8 weeks. From the time I set foot into this care home
until I left, I was treated with love and kindness by these amazing professional carers. They would treat me as a friend rather than a patient and would always go out of their way to brighten up my day. We had so many great days of conversation and laughter and the time just shot by. I made a lot of friends there and although I knew it was my time to leave I was sad to go. I will god willing be able to return as a visitor in the future to say hello and catch up on all the latest news. For the time being I will stay in touch through their website and to see what great activities they are getting up to. A big thanks again to manager and staff who made my stay a great experience.

Reply from Mel Oliver, Home Manager at Woodbury Court

Hi Ian what a lovely review to read, I am so glad that you felt well cared for and we really do hope to see you again soon, you would be more than welcome. I will share your comments with the team. Take care and see you soon.


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Review from Paul T (Brother of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister adores living here. All the staff are unfailingly pleasant and the care provided can't be faulted. The surroundings are superb, always clean and pleasant smelling. We feel fortunate for her to be in such a fantastic place. Well done Home Manager and all the team.

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Review from Stephen B (Son of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly care home. Very caring managers and staff who create a lovely environment for residents. Lots of activities organised and positive energy throughout the home. I would recommend this home.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you Steve for taking the time to review the care that Mum receives at Woodbury Court, your comments will be shared with the team.


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Review from Hayley P (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad joined Woodbury in January to give Mum some respite. Unfortunately, she passed away in February after a very short illness and our whole lives turned upside down. The whole team at Woodbury have been absolutely incredible. They supported Dad in his transition, made it all so smooth and stress-free.
We were all over the place but they have a wonderful talent for caring, supporting, saying the right things and generally just 'being there'. Dad is so, so happy there. Every day we see updates of the activities they do with him. He's been out on lots of trips, dabbled in the garden and even made cakes! (He never even knew where the kitchen was at home!). He really has settled so well. Every member of staff have been so genuinely caring towards Dad and us. We're able to relax about Dad's care knowing he's happy. I struggle so much with guilt, but they always take time to support me and I don't think they know how much they really do help. I truly couldn't ask for a more caring team.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you so much for sharing your experiences and for all your kind words, it's heart warming for others to know that we supported you all through such a difficult situation as well as Dad's transition in to Woodbury Court where he is very much settled.


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Review from Linda B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Woodbury Court after stays in multiple hospitals in the local area and a failed discharge to home care. As a family we have been so impressed with the standard of care and the friendly and welcoming atmosphere of the home. It is such a relief to know that Mum is well cared for 24
hours a day. Transition to a care home environment can be difficult but all the staff have tried their best to make life as comfortable as possible. A big thank you to the managers and staff for taking such care of all of us!

Reply from Keeley Mullins, Marketing & Recruitment Administrator at Woodbury Court

Hi Linda thank you for your review, it's so lovely to hear that Mum's transition to Woodbury Court has been a positive experience for Mum. We really appreciate you taking the time to let us know how we are doing and your comments will be shared with the entire team.


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Review from Tracy G (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Woodbury Court for over a year now and we are very happy with the care and compassion she receives. The staff throughout Mum's stay have been helpful, kind and on hand whenever they have been needed. If we have any issues or help with medical appointments or queries on Mum's care we
are always helped and listened to. One staff member in particular is brilliant at dealing with Mum's care and ensuring everything is as it should be. The management team are always friendly and approachable and very hands on with residents and family members. We feel Mum is happy and content at Woodbury and that is so important to us. I would have no doubt in recommending Woodbury to anyone looking for care for a loved one.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.


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Review from Mike T (Partner of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant staff, excellent care home, my partner's needs are met, I do enjoy seeing my partner and her friends, thank you to you all.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.


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Review from Jane S (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can wholeheartedly say the workers on the ground level and all other management staff genuinely care about the residents. I feel listened to and no question or query is ever too much trouble. I wish the carers got paid more as they are always overstretched and work so very hard. I feel for them. It's
not a job you can do without having the care and empathy they all have. The care home is well-kept and clean. Thank you Woodbury Court.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for taking the time to review the service at Woodbury court, your kind words are truly appreciated and your views will be shared with the entire team.


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Review from Tony F (Son of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Woodbury Court since November 2021, she settled in very quickly and has been very happy there. The home has lots of activities for the residents daily, Mum was taken swimming monthly which she loved.
The home is very clean, staff always very friendly and helpful.

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Review from Mary S (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted after 2 failed hospital discharges for respite and recovery. It made such a difference to her recovery and wellbeing that there was a case for Woodbury Court to become her new home in a safe environment where she is now thriving and enjoying the last years of her life. This has also
made a huge difference to family members who can relax and know she is safe and well cared for by all the amazing people at Woodbury Court.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your lovely comments which will be shared with the team!


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Review from Susan F (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It wasn't an easy decision for my mum to move into a care home but via a friend's recommendation we visited Woodbury Court. From the first visit to when my mum moved in the staff couldn't have been more welcoming. Her care is outstanding and it's so reassuring that my mum is happy there. The home is
kept to a high standard. The staff are very friendly and always keep me updated between visits. It's a peace of mind knowing my mum is happy, safe and being so well looked after.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your lovely comments which will be shared with the team!


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Review from Lesley G (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very new experience for us but all the staff at Woodbury have made my mum's transition to her new environment as easy as it could be. She had some health issues and visits to A&E and the lovely caring staff supported her and us as a family.
I am confident that Mum will continue to settle into her
new life with the love and care of Everyone at Woodbury.

Reply from Mel Oliver, Home Manager at Woodbury Court

Hi Lesley thank you for your kind words and I am so pleased to hear that mums transition to Woodbury court was a positive experience.


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Review from H C (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say a huge thank you for looking after my dad so well during his 4-week stay after leaving the hospital. Every single member of staff encountered, from caterers to carers went out of their way to be friendly and helpful, with special mention to two particular members of staff, who helped
to locate a wheelchair for Dad on Sunday afternoon to be able to enjoy the sunny courtyard with family. We were impressed with the level of care and trouble taken to try and work around Dad's slightly awkward food timing requests. Staff were accommodating, and our family were able to use the tea room for a lovely 90th birthday celebration. The only negative point from a safety and practical point of view was the lack of segregation between patients with and without dementia, but other than this, we have nothing but praise for Woodbury Court.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you so much for your kind and positive feedback. We hope Dad is doing well.


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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Woodbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Woodbury Court is calculated as follows: ( (376 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbury Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Mel

Mel Oliver

Job Title: Home Manager

Joined: 2016

Welcome to Woodbury Court. My name is Mel and I am the Home Manager. Woodbury Court is purpose-built and provides residential care for up to 94 residents. Our home consists of 5 homely suits; Rose and Tulip on the ground floor, and Ivy, Lotus and Jasmine on the first floor. Each suite has its own lounge and dining room, as well as communal facilities. Each bedroom benefits from its own en-suite. We provide a hairdressing service in our salon, and our ‘Allsorts’ tea room is very popular with residents and visitors. We offer a wide range of activities which include live entertainment, budding bakers, arts and crafts, and a weekly visit from Poppy the PAT dog. We would like to invite you to come and view our lovely home and meet our team. We are very happy to answer any questions that you have and look forward to welcoming you.


Sarah

Sarah Foxton

Job Title: Home Administrator

Joined: 2016

Hi, I am Sarah Foxton. I am the Financial Administrator at Woodbury Court.


I have been part of the Woodbury Court family for eight wonderful years. In my role as Financial Administrator, I enjoy meeting new people and reminiscing with our residents, listening to their cherished memories and fascinating stories.


Beyond work, I love contributing to the home’s vibrant atmosphere, especially when helping to decorate for special events. A fun fact about me: I once won £2,500 on a slot machine during a trip to Las Vegas!


Before joining Woodbury Court, I worked for the Metropolitan Police. I am also a qualified first aider and have successfully passed my basic driving course.


In my free time, I enjoy reading, creating diamond art, going to the cinema, and socialising. Arts and crafts are a passion of mine, and I love bringing creative projects to life.


Lorraine

Lorraine Degvaille

Job Title: Deputy Manager

Joined: 2013

My name is Lorraine Degville, Deputy Manager at Woodbury Court.


I have been with Runwood Homes for over 10 years, and I truly love my job. One of the most rewarding parts of my role is spending time with the residents each day, getting to know them personally, and ensuring they experience the best day possible through excellent care and kindness. I also enjoy meeting their families and working alongside the amazing team at Woodbury Court.


I hold a Level 5 qualification in Health and Social Care, which has helped me to grow professionally and provide the highest standard of care.


A fun fact about me is that I know and can perform the entire routine of Tina Turner’s "Proud Mary"!


In my free time, I enjoy reading, spending time with my family, and going on days out.


Kristina

Kristina Baltrimieno

Job Title: Lifestyle Coordinator

Joined: 2020

Kristina
Lifestyle Coordinator at Woodbury Court


I’ve been working at Woodbury Court for 4 wonderful years, and my goal every day is to make the residents smile. I love being creative and bringing joy through fun activities and events. A fun fact about me: I’m a bit of a crazy girl! I hold NVQ Level 2 & 3 qualifications, and my true passion lies in arts and crafts, which I enjoy sharing with others.


Paul

Paul Little

Job Title: Lifestyle Coordinator

Joined: 2022

My name is Paul Little, Lifestyle Coordinator at Woodbury Court Care Home.


I have been working at Woodbury Court for 2 years, where I thrive in a fun, family-orientated environment. As a Lifestyle Coordinator, I’m passionate about helping the residents and creating a positive atmosphere for them. I hold a Level 3 NVQ qualification and am always looking for new ways to enrich the lives of those in my care.


My fun fact is I own a tropical discus fish from the Amazon and once had the opportunity to meet Dannii Minogue! In my free time, I enjoy singing karaoke and travelling.


Neil

Neil Potkin

Job Title: Care Team Leader

Joined: 2010

My name is Neil Potkin. I am a Care Team Leader at Woodbury Court Care Home. I don't have a profile picture as I don't like my photo taken. But I wanted you to know a little about me.


I have been with Runwood Homes for over 14 years, working in various capacities to support the care team and residents. Currently, I hold the role of Care Team Leader at Woodbury Court Care Home.


I have an NVQ Level 1 & 2 in Food Preparation and Hospitality, as well as an NVQ Level 2 in Web Design and Development. My experience spans both the care and hospitality industries, allowing me to bring a diverse set of skills to my role.


A fun fact about me is that I once jumped into a river in Ireland to save a dog that had fallen in and got its paw caught between two rocks. Over the years, the river has grown deeper and more treacherous—depending on who I'm telling the story to!


In my spare time, I enjoy gardening, cooking, and baking. I also love reading and spending time with my dogs.


John

John Nicholson

Job Title: Maintenance

Joined: 2015

My name is John, and I work as the maintenance man at Woodbury Court. I love the people I work with, as well as the wonderful residents I serve every day. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.


A lesser-known fact about me is that I can drive Army vehicles—a skill I’m proud of and always happy to share stories about! In my free time, I enjoy watching my son play rugby, which brings me so much joy and pride.


Frequently Asked Questions about Woodbury Court

What types of Care is Woodbury Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodbury Court provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Woodbury Court have?

There are 94 Single Rooms.

What are the Facilities & Services at Woodbury Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Woodbury Court to the centre of Basildon?

2.2 mile(s) as the crow flies, distance by road may be significantly further.