Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Woodbury Court has a Review Score of 9.8 (9.846) out of 10, based on 37 reviews in the last 2 years. Over all time Woodbury Court has 118 reviews.
Review from Peter V (Son of Resident) published on 10 August 2022
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Review from S D (Son of Resident) published on 19 July 2022
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Review from Gwen N (Wife of Resident) published on 24 June 2022
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Review from Tracy B (Daughter of Resident) published on 2 June 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Thank you, Tracy, for your lovely review and we are so happy that you have seen such an improvement in Dad's overall well-being.
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Review from C M (Son of Resident) published on 24 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello, thank you for the review. The environment we present to our residents are always at the highest standards of cleanliness and social engagement. We are so grateful that you recommend our home, thanks again for the kind words.
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Review from Tricia F (Sister of Resident) published on 17 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Tricia, thank you so much for the feedback. The care and attention to our residents are the number one priority, and we appreciate how satisfied you are with your brother's care. We are always here to help with any other enquiries and thank you again for your wonderful review.
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Review from David W (Son of Resident) published on 17 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello David, thank you for the review. We appreciate how satisfied you are with your mother's transition into Woodbury Court. We understand transitioning is not easy and we are grateful for your positive feedback on how we have helped you.
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Review from Paul T (Son of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Paul, thank you for the review. We appreciate reading your positive comments, and your feedback greatly enhances the services and care we provide to our residents. We are happy that you are satisfied with your mother's care.
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Review from David A (Son of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello David, we appreciate that you are happy with your mother's care. We value the comments and feedback that residents have on our activities, and we are grateful that you recommend Woodbury Court. Thanks again for the review.
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Review from Tony S (Nephew of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Tony, thanks so much for the review. We take care in the cleanliness of the environment we provide for residents, and we are grateful to hear you are satisfied with your uncle's care. Thanks again for the positive feedback.
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Review from Lynne C (Daughter of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Lynne, thank you for the review. All of our staff, from our management to our care team, are open and approachable to all enquiries our residents and relatives have. We really appreciate your satisfaction with your mother's care, especially during the pandemic. Thanks again for the wonderful comments.
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Review from John M (Son of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello John, thank you for the review. We always engage our residents in the activities we set, and their voice and opinion is a high priority to us. We are grateful that you appreciate the services we have provided for your mother's care. Thanks again for the feedback.
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Review from Janet P (Daughter of Resident) published on 15 February 2022
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Janet, thanks for the review. Your feedback greatly enhances the care we cater to our residents, and staff are thankful for your informative and insightful comments. We are happy that you are satisfied with your mother's care.
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Review from Max G (Grandson of Resident) published on 4 November 2021
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Reply from Mel Oliver, Home Manager at Woodbury Court
Hello Max, we are so grateful to hear you send your full recommendation for Woodbury Court. We believe relatives are always as important as our residents, and we are so appreciative to hear you are satisfied with your grandmother's care.
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Review from Deb M (Daughter of Resident) published on 15 October 2021
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Reply from Alison Lawrence, Home Manager at Woodbury Court
Hello Deb, we are so thankful to hear you are sending your full recommendation to Woodbury Court. We always seek the best possible care in every setting, including the environment, food and activities for our residents. Thanks again for the insightful review.
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Review from Carole T (Daughter of Resident) published on 23 August 2021
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Review from Sue C (Daughter of Resident) published on 24 May 2021
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Review from Jack L (Grandson of Resident) published on 22 April 2021
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Review from Haley A (Daughter of Resident) published on 8 April 2021
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Review from Stevie D (Daughter of Resident) published on 22 March 2021
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The Review Score of 9.8 (9.846) out of 10 for Woodbury Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Woodbury Court is calculated as follows: ( (376 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 434 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodbury Court is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2022
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Job Title: Home Manager
Joined: 2016
Welcome to Woodbury Court. My name is Mel and I am the Home Manager. Woodbury Court is purpose-built and provides residential care for up to 94 residents. Our home consists of 5 homely suits; Rose and Tulip on the ground floor, and Ivy, Lotus and Jasmine on the first floor. Each suite has its own lounge and dining room, as well as communal facilities. Each bedroom benefits from its own en-suite. We provide a hairdressing service in our salon, and our ‘Allsorts’ tea room is very popular with residents and visitors. We offer a wide range of activities which include live entertainment, budding bakers, arts and crafts, and a weekly visit from Poppy the PAT dog. We would like to invite you to come and view our lovely home and meet our team. We are very happy to answer any questions that you have and look forward to welcoming you.
Job Title: Home Administrator
Joined: 2016
Hi, I am Sarah Foxton. I am the Financial Administrator at Woodbury Court.
I have been part of the Woodbury Court family for eight wonderful years. In my role as Financial Administrator, I enjoy meeting new people and reminiscing with our residents, listening to their cherished memories and fascinating stories.
Beyond work, I love contributing to the home’s vibrant atmosphere, especially when helping to decorate for special events. A fun fact about me: I once won £2,500 on a slot machine during a trip to Las Vegas!
Before joining Woodbury Court, I worked for the Metropolitan Police. I am also a qualified first aider and have successfully passed my basic driving course.
In my free time, I enjoy reading, creating diamond art, going to the cinema, and socialising. Arts and crafts are a passion of mine, and I love bringing creative projects to life.
Job Title: Deputy Manager
Joined: 2013
My name is Lorraine Degville, Deputy Manager at Woodbury Court.
I have been with Runwood Homes for over 10 years, and I truly love my job. One of the most rewarding parts of my role is spending time with the residents each day, getting to know them personally, and ensuring they experience the best day possible through excellent care and kindness. I also enjoy meeting their families and working alongside the amazing team at Woodbury Court.
I hold a Level 5 qualification in Health and Social Care, which has helped me to grow professionally and provide the highest standard of care.
A fun fact about me is that I know and can perform the entire routine of Tina Turner’s "Proud Mary"!
In my free time, I enjoy reading, spending time with my family, and going on days out.
Job Title: Lifestyle Coordinator
Joined: 2020
Kristina
Lifestyle Coordinator at Woodbury Court
I’ve been working at Woodbury Court for 4 wonderful years, and my goal every day is to make the residents smile. I love being creative and bringing joy through fun activities and events. A fun fact about me: I’m a bit of a crazy girl! I hold NVQ Level 2 & 3 qualifications, and my true passion lies in arts and crafts, which I enjoy sharing with others.
Job Title: Lifestyle Coordinator
Joined: 2022
My name is Paul Little, Lifestyle Coordinator at Woodbury Court Care Home.
I have been working at Woodbury Court for 2 years, where I thrive in a fun, family-orientated environment. As a Lifestyle Coordinator, I’m passionate about helping the residents and creating a positive atmosphere for them. I hold a Level 3 NVQ qualification and am always looking for new ways to enrich the lives of those in my care.
My fun fact is I own a tropical discus fish from the Amazon and once had the opportunity to meet Dannii Minogue! In my free time, I enjoy singing karaoke and travelling.
Job Title: Care Team Leader
Joined: 2010
My name is Neil Potkin. I am a Care Team Leader at Woodbury Court Care Home. I don't have a profile picture as I don't like my photo taken. But I wanted you to know a little about me.
I have been with Runwood Homes for over 14 years, working in various capacities to support the care team and residents. Currently, I hold the role of Care Team Leader at Woodbury Court Care Home.
I have an NVQ Level 1 & 2 in Food Preparation and Hospitality, as well as an NVQ Level 2 in Web Design and Development. My experience spans both the care and hospitality industries, allowing me to bring a diverse set of skills to my role.
A fun fact about me is that I once jumped into a river in Ireland to save a dog that had fallen in and got its paw caught between two rocks. Over the years, the river has grown deeper and more treacherous—depending on who I'm telling the story to!
In my spare time, I enjoy gardening, cooking, and baking. I also love reading and spending time with my dogs.
Job Title: Maintenance
Joined: 2015
My name is John, and I work as the maintenance man at Woodbury Court. I love the people I work with, as well as the wonderful residents I serve every day. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
A lesser-known fact about me is that I can drive Army vehicles—a skill I’m proud of and always happy to share stories about! In my free time, I enjoy watching my son play rugby, which brings me so much joy and pride.