Abbottswood Lodge

226 Southchurch Road, Southchurch, Southend-on-Sea SS1 2LS
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9.7 43 Reviews
  • Abbottswood Lodge, Southend-on-Sea
Abbottswood Lodge in Southchurch, Southend-on-Sea provides residential care for up to 13 residents who need assistance with daily life due to old age or dementia.

The home is close to local shops and public transport and there is off road parking available.

The home has a bright and airy lounge and dining room. There is lift and stair access to the first floor as well as a well maintained enclosed garden to the rear.

The friendly and caring staff take pride in supporting each individual resident and ensuring a good quality of life.

The home has use of a mini bus and arranges regular trips out into the community, for example, garden centres, sea life centre or just a trip along the sea front to get an ice cream.

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Care Provided by Abbottswood Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 13 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tina Collins (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Abbottswood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £950
    • Self-Funded Residential Dementia Care £950 – £950
    • RESPITE Self-Funded Residential Care £950 – £950
    • RESPITE Self-Funded Residential Dementia Care £950 – £950
  • (these prices are only a guideline, please contact Abbottswood Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has no visiting restrictions


  • Parking

  • Off road available parking at the front of the building


Abbottswood Lodge Reviews (43)

Total of 43, showing 1-20
9.7

Abbottswood Lodge has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years. Over all time Abbottswood Lodge has 43 reviews.

Overall Experience

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Review from Wendy F (Friend of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend who is very happy and so well looked after in Abbottswood.
In my experience all the staff are very caring and pleasant and happy. Everyone is treated with dignity.
The visitors are treated kindly and always offered a hot drink.
When I visit, my friend and I are always given privacy
to converse.

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Review from Kim G (Daughter of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has returned home to Abbottswood after an emergency admission to hospital. It was heartening to hear that Dad was pleased to be back home and be with familiar staff. Dad really seems to feel that Abbottswood is his home. Staff have kept me up to date with his health and how they are going to
gradually help Dad regain his mobility and strength.

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Review from Veronica U (Sister of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Abbottswood Lodge for a couple of months on a temporary basis and I couldn't be more happier for him. I have observed great improvement in the day to day living of my brother. He is more engaging and doing his exercises. He also attends day services which he would not do before
and to my surprise he said he enjoys going too. The management and staff are amazing! The care given to my brother is exceptional (weekly GP rounds for example). The family is kept up to date with medical updates. We could visit my brother at anything (within reasonable of course). The environment is clean and welcoming. We are grateful to all at Abbotswood Lodge. Thank you so much!

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Review from Lena D (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Abbottswood quite a while now and as her needs have changed they have adapted their care approach to suit. It’s a complete relief knowing mum is safe and being taken care of. The manager is extremely approachable and has also been very reassuring and supportive to me.

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Review from Eileen H (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Abbottswood Lodge in July 2022. As time progressed, her behaviour became even more challenging, but the care she received was second to none. She was treated with care, respect and dignity by all the staff. Sadly, she died on September 16th this year. In her final days, she was looked
after amazingly, as were all the family who stayed with her. Thank you, Abbottswood Lodge; our mum could not have had better care anywhere. The manager was just brilliant.

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Review from C H (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Abbottswood Lodge for 14 months. All of the time she was there, she received the best care we could wish for. They were caring and compassionate at all times. Mum was happy there. At the end of her life, all of the staff showed time and affection for Mum, and we cannot stress highly enough
our thanks to all of them. We would not hesitate in recommending Abbottswood to anyone who is looking for a care home. We could not have made a better choice!

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Review from D T (Brother of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Mike P (Son of Resident) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed at Abbottswood Lodge for a year and I'm more than happy with the care he received right through to the end. Overall, it's a good home with kind and caring staff with nothing being too much trouble.

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Review from Terry B (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to Abbottswood Lodge Care Home to visit my mother. I am always treated with respect and the staff always make me a cup of tea too. I am impressed how clean the home is.
Thank you.

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Review from J M (Brother of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly! They work hard for their salary. Maybe need one or two more carers on at the same time.
Overall impression is it's quite a nice place!

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Review from Irene M (Sister of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbottswood Lodge looks after the residents in very caring ways. They are all looked after very well.

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Review from S M (Son of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everytime I visit, my mother is in a good spirit with no complaints. The staff give me regular updates on mom's progress and well being without ever asking. All in all, we are very pleased with her care. The manager runs the lodge very well and I can not praise them enough.

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Review from K B (Son-in-law of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service at Abbottswood is brilliant. The manager is fantastic.

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Review from S D (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Abbottswood since January. She came in with several issues, all of which have been dealt with. I found the staff to be caring and kind and the manager always takes the time to discuss any issues. I also like the associated daycare centre. Mum goes on trips once a week through that. Great
resource.

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Review from D H (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As always when visiting my mother, the care home staff are very welcoming and always tell me how my mother is doing.

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Review from Laurie F (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is newly living in Abbottswood Lodge Care home. He has nothing but positive things to say about the environment, the staff, the care and the food.
I live in Coventry so am not able to visit him as often as I would like, but if I am not able to speak to him directly on his phone I can call the
staff and they will always give me an honest informative update.
He spends a lot of his time in his lovely room watching TV, this is his choice and he knows that he is welcome to join the other residents in the communal areas. Because of the distance between us, I am very reassured that Dad is living here. I know if he becomes unwell, then I will be informed and Dad will receive good care.
Thank you to the manager and all the staff for your care of my dad.

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Review from A B (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the circumstances, I can't think of a better place. The building and facilities are fine but most importantly the staff are lovely and very competent.

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Review from S B (Son of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the care from the staff, friendly and compassionate.

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Review from I B (Granddaughter of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been in this care home for almost a year now and I couldn't speak higher of them, they take such good care of her. She's made friends and always chats away when I visit. They send me photos and always have updates on her eating and moods. Always willing to help with hospital visits and any
health care.

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Review from Mark B (Son of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the staff who look after my ninety-two years old mum, they really make a fuss of her, Mum is always spotlessly clean with her hair and nails done regularly. The rooms are clean and tidy with everything Mum needs. The food is excellent and Mum always seems to be starting or finishing a cuppa.
Saw Mum today and she was having a sing-along with the other residents. Great.

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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Abbottswood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Abbottswood Lodge is calculated as follows: ( (171 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbottswood Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Christina

Christina Collins

Job Title: Registered Manager

Joined: 2014

I have worked in the care industry for over 30 years. I began my career in Ireland starting with home care I then worked in care homes as a care assistant. When I moved to England I then became a care assistant in a care home and was then promoted to a senior. I then worked for this company at the day centre as an activities and care support worker from there I transferred to Abbottswood as a senior carer and was then promoted to Home Manager. I am passionate about helping the elderly and caring for them.


Frequently Asked Questions about Abbottswood Lodge

What types of Care is Abbottswood Lodge registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbottswood Lodge provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbottswood Lodge have?

There are 13 Single Rooms.

What are the Facilities & Services at Abbottswood Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbottswood Lodge to the centre of Southend-on-Sea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.