Abbottswood Lodge

226 Southchurch Road, Southchurch, Southend-on-Sea SS1 2LS
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9.7 43 Reviews
  • Abbottswood Lodge, Southend-on-Sea
Abbottswood Lodge in Southchurch, Southend-on-Sea provides residential care for up to 13 residents who need assistance with daily life due to old age or dementia.

The home is close to local shops and public transport and there is off road parking available.

The home has a bright and airy lounge and dining room. There is lift and stair access to the first floor as well as a well maintained enclosed garden to the rear.

The friendly and caring staff take pride in supporting each individual resident and ensuring a good quality of life.

The home has use of a mini bus and arranges regular trips out into the community, for example, garden centres, sea life centre or just a trip along the sea front to get an ice cream.

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Care Provided by Abbottswood Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 13 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tina Collins (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Abbottswood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £950
    • Self-Funded Residential Dementia Care £950 – £950
    • RESPITE Self-Funded Residential Care £950 – £950
    • RESPITE Self-Funded Residential Dementia Care £950 – £950
  • (these prices are only a guideline, please contact Abbottswood Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has no visiting restrictions


  • Parking

  • Off road available parking at the front of the building


Abbottswood Lodge Reviews (43)

Total of 43, showing 21-40
9.7

Abbottswood Lodge has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years. Over all time Abbottswood Lodge has 43 reviews.

Overall Experience

  • 38
  • 5
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Date Published

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Review from Cathy C (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Abbottswood for 5 years up until 2 weeks ago when she passed away peacefully there after a long battle with Alzheimer's. Throughout her time there, from the first to the last moment, mum was treated with kindness, compassion and dignity by the Manager and her lovely, caring
and friendly team. The home itself is always clean and tidy, and mum could not get enough of the lovely home-cooked food! Whenever I visited, sometimes unannounced, mum was always clean and beautifully presented, with her hair and nails nicely done just as she liked. I was always made very welcome and the Covid measures were always taken very seriously. Whenever I was unable to visit, I was always contacted with any updates. I cannot thank the manager and her team enough for looking after mum so well in her final years, and I wouldn't hesitate to recommend Abbottswood. Thank you.

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Review from Trudy W (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Abbottswood Lodge Care Home for a month's respite, the staff couldn't have been more friendly and helpful if they tried. They always kept us informed on any issues. The food always smelt great and made sure plenty of fluids were at hand. The home was very Covid safe, making sure every visit
was with a daily negative result. If Mum had to go to full care this would be our first choice of home.

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Review from J L (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints at all. Staff are very kind and helpful, can't do any more. The manager is always available to discuss any problems and always very friendly. I would recommend this home to anybody.

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Review from Tyrone C (Nephew of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my uncle mostly during the week and I find the overall standard excellent, care/support is good. They are treated with dignity. The staff are excellent and they have an excellent manager who goes above and beyond. The rooms are well kept and the overall facilities are well looked after and cleanliness
is very good. Food and drink is of a high standard. They have activities to keep interaction between patients and staff and I notice safety/security is given a very high priority so that everyone is secure. I think as a care home Abbottswood Lodge is good value for money.

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Review from David S (Brother of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the professional and warm hearted care my sister is receiving from Abbottswood Lodge care home, this care home has improved in all areas since the new manager has taken over the running of the home, knowing my sister is getting the care she needs gives me peace of mind, as my sister
is bed bound and can not feed herself, she needs full on care, I have seen a vast improvement in the way the staff work within the home, I would recommend this care home to those looking for a clean, professional, understanding, kind, home for their loved ones, and to the staff at Abbottswood Lodge thank you for all the care you give to my sister and the peace of mind you give me.

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Review from Linda O (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care Mum receives at Abbottswood Lodge. The manager and carers are very professional and understanding of Mum's condition. She is treated with dignity and always appears to be clean and well dressed. Especially pleased with the help Mum received with a dental problem when the
carers took Mum to the dentist twice.

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Review from B M (Wife of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken into care at Abbottswood Lodge in Feb 2021. The manager and the staff were so kind and caring, especially as my husband was rather a difficult patient. I would not hesitate to recommend this home to anyone who needs good care in a homely place. All the staff were fantastic and the
home-cooked food was excellent.

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Review from L E (Daughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to say I think you are all doing a very good job of looking after my mother.

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Review from Richard M (Son of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has resided at Abbottswood Lodge her general health has shown significant improvement. The level of care she receives from the very caring staff is outstanding and as such means less worry for her relatives. The home has a very warm and caring feel to it and the residents always seem
very relaxed and happy. Any medical problems or issues are dealt with efficiently and her weight and general demeanour are always noted and reported back to us, a great comfort in itself. I would always recommend Abbottswood Lodge to any friend looking for a caring home for their loved one.

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Review from Lou (Granddaughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, brilliant staff, great with visits and doing a fantastic job with protecting the care home from covid. Fed very well, always doing activities and fun things with the residents. Would 100% recommend.

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Review from Jarrod M (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is suffering from late-stage dementia and his behaviour became much too difficult and frankly too dangerous for my Mum to be able to cope with. Dad has completely lost his mental capacity, however, at this time he is still very physically fit and strong. Dad was put into Abbottswood Lodge initially
for thirty days, so that my Mum could have a rest and for Dad's situation to be determined at the end of this time period. However, Dad spent seven weeks at Abbottswood Lodge and was treated with such love and care that you would have thought he was being looked after by family members. The staff at Abbottswood Lodge went above and beyond in the manner that they cared for my Dad and the way that he was looked after was absolutely fantastic. Myself and my family will always be thankful that Dad received such compassion and care. The manager was simply fantastic and provided a standard of care that was exemplary. We feel blessed that Dad went here as he was looked after so well.

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Review from Chloe M (Granddaughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care staff are amazing and take great care with all the residents. My Nan has been at Abbottswood Lodge for over a year now, and she thoroughly enjoys staying here. All the carers are lovely and friendly, and it's nice to see how much they care. I would 100% recommend this care home.

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Review from Mike M (Son of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Abbottswood for about 18months. She has always felt very safe and cared for and loves the food. The staff are always available and are very caring. The food is homemade, well presented and looks great. The facility is very clean and never has that awful care home smell of urine. Visitors
are made very welcome. The manager is very professional, approachable and instils a great culture. It has a very comforting and happy atmosphere.

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Review from Robert M (Son of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care and attention mum has received since she has been in the home. I know she is in very safe hands and could not commend the staff more. Whenever we visit the staff make us very welcome.

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Review from Tina (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Abbottswood Lodge care home since December 2019 and I cannot emphasise how great all the staff are. The care she receives is beyond exceptional and nothing is too much trouble. The team are always very accommodating with anything you need to discuss with them and they will
always go out of their way to help. The carers are absolutely 5-star, they show her so much love and this is lovely to see. The care home is kept very clean at all times. I would recommend Abbottswood Lodge care home.

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Review from Julie S (Daughter of Resident) published on 13 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I’m happy with how my mother has been looked after and cared for in the 2 years she has been there, have always found the staff to be very friendly on our visits and show great love and respect for the residents. The Care Home is always kept clean and warm. Would have no hesitation on recommending this
establishment to others.

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Review from Christine M (Daughter of Resident) published on 13 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at the care home, and we are very happy with the care and compassion she receives from all the staff.
Especially in this very difficult year, nothing has been to much trouble, thank you

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Review from Cherry D (Daughter of Resident) published on 13 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a visit with my mum today, and it was really nice - I held her hand. The staff were so lovely, friendly and very helpful, and made sure I had a really nice visit. I am really looking forward to my next visit.

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Review from Bob S (Son-in-law of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in this home for about 2 years now and I’ve been impressed with the one on one love, care and respect given to each individual. The staff have in my opinion treated each visitor there to see their loved ones with friendliness and in my case good banter which adds to the occasion
on each visit. This care home has exemplary cleanliness and is always nice and warm, it also has a nice garden for residents to enjoy in the warmer months of the year. If asked I would recommend Abbottswood to anyone for their elderly relatives.

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Review from Helen B (Daughter of Resident) published on 25 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at this lovely care home for five and a half years where during that time she was cared for with outstandingly professional care, love and dignity.
I have only praise and thanks to all the very kind staff and owners where nothing was ever too much trouble.
They, who attended
to my Mother 24/7 and made her time there so comfortable. Thanks to you all.

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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Abbottswood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Abbottswood Lodge is calculated as follows: ( (171 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbottswood Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Christina

Christina Collins

Job Title: Registered Manager

Joined: 2014

I have worked in the care industry for over 30 years. I began my career in Ireland starting with home care I then worked in care homes as a care assistant. When I moved to England I then became a care assistant in a care home and was then promoted to a senior. I then worked for this company at the day centre as an activities and care support worker from there I transferred to Abbottswood as a senior carer and was then promoted to Home Manager. I am passionate about helping the elderly and caring for them.