Abbottswood Lodge

226 Southchurch Road, Southchurch, Southend-on-Sea SS1 2LS
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9.7 43 Reviews
  • Abbottswood Lodge, Southend-on-Sea
Abbottswood Lodge in Southchurch, Southend-on-Sea provides residential care for up to 13 residents who need assistance with daily life due to old age or dementia.

The home is close to local shops and public transport and there is off road parking available.

The home has a bright and airy lounge and dining room. There is lift and stair access to the first floor as well as a well maintained enclosed garden to the rear.

The friendly and caring staff take pride in supporting each individual resident and ensuring a good quality of life.

The home has use of a mini bus and arranges regular trips out into the community, for example, garden centres, sea life centre or just a trip along the sea front to get an ice cream.

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Care Provided by Abbottswood Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 13 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tina Collins (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Abbottswood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £950
    • Self-Funded Residential Dementia Care £950 – £950
    • RESPITE Self-Funded Residential Care £950 – £950
    • RESPITE Self-Funded Residential Dementia Care £950 – £950
  • (these prices are only a guideline, please contact Abbottswood Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has no visiting restrictions


  • Parking

  • Off road available parking at the front of the building


Abbottswood Lodge Reviews (43)

Total of 43, showing 41-43
9.7

Abbottswood Lodge has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years. Over all time Abbottswood Lodge has 43 reviews.

Overall Experience

  • 38
  • 5
  • 0
  • 0
  • 0

Date Published

43
3
3
19
24

Review from Tony B (Son of Resident) published on 29 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbotswood lodge is a great care facility. The staffing ratio versus residents is excellent. This enables more 1x1 time for residents. I have observed outstanding care for both my mum and many other residents in the 4 years I have been visiting. The kindness and attention that was given to my mum
has been ouststanding - the owners should be commended, they work tirelessly to ensure that all needs are met but more importantly they show a genuine kindness and understanding. In my opinion they run the home for the residents and the families and not profit. My mum was hospitalised and the owner spent the whole day with mum and myself at the hospital, ensuring my mum was handled with dignity and care. In my opinion Abbotswood Lodge is the best home my mum could have had during her final years. I recommend this home from experience and I thank the owners.
From the bottom of my heart for taking such good care of my mum in difficult circumstances

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Review from Roy w (Cousin of Resident) published on 25 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was admitted to Abbottswood Lodge two years ago suffering with Dementia and double incontinence. She was very confused and aggressive. Staff understood her condition and calmed her down. She has been very well looked after by people who speak to her in the way she has been used to. She is
in a very safe environment, well nourished by 'home' cooking, and understood mentally. She really enjoys the singing group where she knows all the lyrics of songs from over 50 years ago.
I cannot speak highly enough of the management and staff.
Thank you so much for looking after my cousin's difficult condition.

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Review from Sally W (Daughter of Resident) published on 6 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother needed care to rebuild her confidence after 10 days in hospital, before hopefully returning home. We were very lucky to find Abbottswood Lodge home had a lovely en-suite room available. The Managers and all the staff were wonderful, caring and helpful. Mum was still in pain on release from
hospital, and the medication she was discharged with, was given to her by the staff, gradually reducing it as she got better. Mum was soon eating the meals which were freshly cooked and enjoyable, (Mum can be fussy). Her confidence returned within days with the help friendliness and support of all the staff. They encouraged and helped her regain confidence in walking. The Manager even arranges for a Hairdresser to visit each week. We were made very welcome during our visits to Mum.


Mum stayed for two weeks convalescence and was very happy there. She is now back home and looking after herself again with some help.


She would be very happy to return to the home in the future if the need arose.


I cannot thank the Managers and all the staff enough.
Thank you.


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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Abbottswood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Abbottswood Lodge is calculated as follows: ( (171 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbottswood Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Christina

Christina Collins

Job Title: Registered Manager

Joined: 2014

I have worked in the care industry for over 30 years. I began my career in Ireland starting with home care I then worked in care homes as a care assistant. When I moved to England I then became a care assistant in a care home and was then promoted to a senior. I then worked for this company at the day centre as an activities and care support worker from there I transferred to Abbottswood as a senior carer and was then promoted to Home Manager. I am passionate about helping the elderly and caring for them.