Adalah

20 Cliff Road, Leigh-on-Sea SS9 1HJ
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9.9 24 Reviews
  • Adalah, Leigh-on-Sea
Adalah care home in Leigh-on-Sea offers care for older people as well as dementia care and respite care.

The home has 35 bedrooms and has large gardens at the front and back. Residents can bring their own furniture so their rooms are more personalised but the furniture will be risk assessed by staff to ensure it is safe.

Each of the bedrooms has a call bell so residents can contact staff if they need any assistance.

The care home has a homely and friendly atmosphere and staff are experienced and highly trained. They are compassionate and empathic with respect and dignity at the heart of their care.

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Care Provided by Adalah

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jennifer Read (Registered Manager)
  • Admission Criteria
    • Our admissions policy is that we complete a pre-assessment on all residents coming into Adalah. Adalah can take emergency admissions as long as a pre assessment has been carried out.
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1900
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Adalah

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £947 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,100 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,300

  • Fees do not include hairdresser, chiropodist, outings and toiletries.
  • (these prices are only a guideline, please contact Adalah to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Adalah does not have any restrictions on visiting hours, however, advise not to visit at meal times.


  • Parking

  • Adalah has two drive ways and the road does not have any parking restrictions or permits.


Adalah Reviews (24)

Total of 24, showing 1-20
9.9

Adalah has a Review Score of 9.9 (9.915) out of 10, based on 17 reviews in the last 2 years. Over all time Adalah has 24 reviews.

Overall Experience

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Review from M H (Granddaughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adalah looked after our nan following a very difficult decision to move her to a care home. Staff at Adalah were fantastic from the very beginning, nan took some time to settle however staff were amazingly patient with her and endeavoured to make her feel at home. Nan settled in well and enjoyed the
activities including the trips out as well for a nice lunch and a glass of wine. Staff were proactive when nan needed medical intervention and kept the family informed at all times. Nothing was too much trouble and it was ok to visit any time of the day. Nan had company every day, was happy and content, was treated with the utmost dignity and respect and when she sadly passed in November staff at Adalah were really wonderful and kind people who allowed our nan the dignity she truly deserved to the very end. Thank you for taking care of someone who was very very precious to us and thank you as a family for everything from the bottom of our hearts. You have an amazing team.

Reply from Jennifer Read, Manager at Adalah

Thanks a lot for your review. Thanks for choosing Adalah as a care home for Nan. What a wonderful lady Nan was with a lovely personality and a great sense of humour. We will never forget the assessment and Nan's knee kicks and many witty comments to us. We only knew Nan a short time but what great memories we have of her. The Adalah team all have their own great memories of a truly great lady.


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Review from Lee M (Son of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent 8 months at Adalah after his dementia made it too difficult to cope with at home. Finding the right care home was so important and I cannot thank the staff at Adalah enough for ensuring this decision was the right one.
We instantly felt the staff understood dementia and would treat Dad
as best as his condition would allow. On day one Dad was made to feel that he had arrived at a holiday hotel and this stayed with him throughout.
Food, hygiene, entertainment, support and the level of caring from all staff are at such a high level.
It has to be one of the toughest industries to work in, but I cannot thank all who looked after Dad enough.
Thank you so much.

Reply from Jennifer Read, Manager at Adalah

Thank you for your review Lee. It was a privilege looking after him, he was such a lovely, kind and gentle man and thank you, to you and your family for choosing Adalah for Dad's care.


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Review from Ruth C (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad needed residential care after my mum passed away at the start of the year. I spent some time looking at homes in the area and from my first contact and visit with Adalah I knew it felt right.
Dad moved in at the end of February and his care is exceptional, I am informed of any health issues
and am always told if Dad has had any problems and I know I can speak to the team about any concerns I may have and they are dealt with quickly.
It does feel like one big family, all the staff engage with the residents and it is very apparent that they care for the resident's well-being as well as their health issues, which can be demanding.
Adalah feels like a home, not an institution and the residents are encouraged to engage in activities and each other, Dad really enjoys the trips out to restaurants the home organise and I appreciate that family and friends can visit whenever they want without having to contact the home first.
I know that Dad is well cared for and happy.

Reply from Jennifer Read, Manager at Adalah

Thanks Ruth for your lovely review. Your dad is a true gentleman and it's our pleasure caring for him.


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Review from Anita B (Wife of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been amazing and has gone out of its way to help my husband settle into this lovely place. The staff go out of their way to make sure everyone is happy and looked after at all times. A difficult time for our family but made a lot easier by this wonderful home.

Reply from Jennifer Read, Manager at Adalah

Thanks for your lovely review Anita and we are glad that you are happy with Adalah. We enjoy caring for your husband.


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Review from Natalie H (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum moved into Adalah in May 2024 after struggling to support her at home and needing 24-hour care as her Alzheimer's progressed. Mum settled into the home pretty quickly and enjoyed the company of the other residents and all the lovely staff. She joined in the games/crafts and started to enjoy
going out for coffee - the staff take any residents who are able to go out for breakfast or lunch most weeks and organises picnics in the summer.
Sadly Mum became ill with a water infection and her dementia progressed quickly. The carers all did their best for Mum, but are not always supported enough by the local GPs. Mum ended up in the hospital but after clearing her infection we were told her Alzheimer's had progressed too far and so she returned to Adalah for end-of-life care.
The team at Adalah were so kind and caring in Mum's final days at the home. They really do care and supported us through - thank you so much for being there for us and our lovely Mum.

Reply from Jennifer Read, Manager at Adalah

Thank you so much Natalie for your review. It was our pleasure to care for your lovely mum. We all just wish we cared for your mum longer she was full of character and we will never forget her smile.


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Review from Kerry L (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Adalah made my dad's experience moving into the home and passing a calm welcoming and filled with kindness. I have had previous experience with care homes which is why I rate Adalah so highly. The management team were incredibly supportive and they treat the residents with such care
and respect. I was privy to the nighttime staff as I was with my dad and even then the staff were brilliant. I would recommend Adalah to anyone looking for care for a loved one.

Reply from Jennifer Read, Manager at Adalah

Thank you so much Kerry for your review. Your dad was a wonderful man and it's a shame we only cared for him a short time.


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Review from Scott K (Son of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved from the family home to Adalah in Autumn '23. As a family we were worried that Dad's dementia and other complex health needs would make it difficult for him to fit in. Our worries were short-lived and Dad quickly became very fond of the fantastic staff at Adalah as did the whole family.
My dad loved the people at Adalah. When my dad's health took a serious turn for the worse towards the end of spring '24 he was admitted to hospital for nearly two weeks. Adalah staff visited my dad in their own time to brighten his day and see how he was doing. When my dad started end-of-life treatment Adalah wanted Dad with them for his last few days. I accompanied Dad from the hospital to Adalah and he was so overjoyed to be back with his friends at Adalah. The staff made a profoundly positive effect on my dad and I am indebted to these fantastic professionals for the love and care that they showed for my dad.

Reply from Jennifer Read, Manager at Adalah

Thank you for the lovely review and it was our pleasure to have cared for your dad. As a staff team we lost a massive character to the Adalah Family and we will never forget the stories and he will always be in our memories and hearts.


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Review from Brendan C (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we found Adalah to be the most caring and kind place for our father. Dad had a new lease of life in Adalah and was truly happy, as were we with the care and staff.
The staff were fabulous and kind to us all and we all developed bonds with them. We cannot thank them enough for all they
did for Dad.
Would highly recommend this setting.

Reply from Jennifer Read, Manager at Adalah

It was a pleasure caring for your dad. In 20 years of working in health and social care, I never been assessed on a pre-admission but your dad assessed me. Dad had a wonderful sense of humour and we were lucky to have got to know him even if it was only for a short time.


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Review from Eileen C (Wife of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for at home for 3 years when sadly the decision was made that he needed 24-hour care. This was a difficult time for us all knowing that this decision had to be made. Adalah was recommended to us and the manager and staff helped to make this transition as easy as possible for him
and us all.
We soon realised that this was the best place for him and a relief to know he was in good hands and would be cared for and looked after so well. Sadly his health deteriorated and he was only there from January to April 2024.
The staff were so professional, and caring and didn't only care for him but got to know him and spent time with him. He was settled there and it was a relief to know he was in a safe and caring environment. The staff helped to make the end of his life as comfortable as they could and also looked after us at a difficult time. Thank you all so much for the outstanding care for my husband and all you did for our family. We are very grateful to each one of you.

Reply from Jennifer Read, Manager at Adalah

Thank you so much for the review. He gave so much to his local community. We were the lucky ones to have cared for him and what a great sense of humour he had.


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Review from Deborah S (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I contacted Adalah, I felt a sense of optimism about the potential for my Mum's care. When I visited the home, I was most impressed with the warmth and comforting environment; Adalah has such a lovely, homely feel radiating throughout it with a lovely garden for the residents to enjoy.
The
staff, in every role, are all so caring, kind and extremely approachable; they are polite, considerate, respectful and understanding of the different circumstances that arise. There are times when the home has greatly supported me too and that is part of Adalah. Staff have also gone above and beyond when unforeseen circumstances have arisen.
In my experience, medical interventions have been dealt with promptly and thoroughly.
Daily activities provide mental stimulation and regular outings are arranged for the residents' enjoyment. Mum also appreciates the home-cooked meals, and cakes, plus in-house visits.
I have every faith in the professional team at Adalah and thank them all.

Reply from Jennifer Read, Manager at Adalah

Thanks for the lovely review. We really enjoy looking after mum and she is a big character to the Adalah Family.


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Review from Julieann B (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring kind staff who looked after my Mum who had dementia are Angels in disguise they do care.
At her end of life, they were with her every step of the way and I am truly thankful.
The manager just goes above and beyond thank you.

Reply from Jennifer Read, Manager at Adalah

Thank you so much for the review. It was our pleasure caring for your mum and we have many great memories.


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Review from Benjamin J (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adalah reaffirmed my faith in humanity. Dad never wanted to go into a home. He said they are depressing and full of old people! In the case of Adalah, he was very wrong. It felt like a family home, the staff were energetic, professional, caring, communicative, and good-humoured, the best people in the
world, an example to us all. Heroes!
I actually enjoyed visiting Dad: I spent many hours there and got to know other residents. It felt like a big family. There were activities to suit everyone, Dad suddenly found his marbles in the quizzes! He celebrated his last birthday there with a beautiful and delicious cake (special thanks to the woman who made it!). The home was spotless, safe, and pleasantly decorated, with a lovely garden, and delicious food cooked fresh on-site (fab Sunday roast!).
The staff also supported us, and his family, especially as Dad was dying and my sisters were sitting with him. They made the end of Dad's life as comfortable as possible, for him and us. Cannot thank you enough!

Reply from Jennifer Read, Manager at Adalah

Thanks for your review. Your dad was a unique character and had many great stories to tell and we had the privilege to care for him, so thank you for choosing Adalah as a care home.


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Review from Jane D (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Adalah Care Home for 2 months following a long stay in hospital. Even though his needs were quite challenging, the staff were amazing; kind, compassionate, thorough and most of all, made us feel welcome at any time of the day.
During my father's stay, I met with all the staff who
were involved in his care, and I felt they enjoyed their work and embraced the ethos of Adalah Care Home, a family!
The manager and the office staff were always available and answered my calls whenever I felt I needed to check in on Dad's heath therefore allowing me to feel he was safe and well cared for.

Reply from Jennifer Read, Manager at Adalah

Thanks and thank you all as a family for choosing Adalah as a home for your dad. He was a unique man with a great sense of humour that we had the privilege to look after and we have great memories of him.


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Review from Marie A (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father loves it here. He was in the hospital for a long time and lost so much weight, I was scared at first putting him in a home but the staff are brilliant. He soon settled in and he was gaining weight and he is so happy. Thank you to all the staff he is well looked after and thank you for all
your help.
They give excellent service.

Reply from Jennifer Read, Manager at Adalah

Thank you, Marie. It's a pleasure caring for your dad and he brightens up Adalah seeing him every day and the stories he tells are amazing. Thank you for choosing Adalah as the care home to look after your dad.


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Review from J R (Daughter-in-law of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best level of care I have ever witnessed! All residents treated with respect and dignity! No question is ever a problem. Wonderful communication and a great spirit in the home. Clean and tidy, wonderful cooked meals. Felt like home from home.

Reply from Jennifer Read, Manager at Adalah

Thank you Jo for a great review. We were lucky to care for such a lovely lady, your mother in law. She had a smile we will never forget. We have lots of great memories of her at Adalah care home.


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Review from Patricia T (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adalah is an excellent care home. Their skilled carers and other members of staff are completely focused on giving the best individual care to all their residents. The manager runs Adalah with enthusiasm and sincerity ensuring all the residents get the best out of their experience. There’s a good choice
of home-cooked food and the carefully chosen team are most helpful and have a very personal relationship with everyone, from the activities manager to the head nurse. Nothing is too much trouble for them. I can recommend this care home for your family members.

Reply from Jennifer Read, Manager at Adalah

Thank you so much for your lovely review, it was a pleasure to care for your dad as he was a big character in Adalah Care home. We will always have a memory of him through his paintings that you very kindly gave to us.


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Review from Bernie M (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother who has Alzheimer’s and Dementia has been in residence at Adalah for the past six months. I viewed 16 local homes before I found Adalah. I was impressed with the management on my first visit, their openness, professionalism and the tour of the home.
When Mum moved in she was welcomed,
all the carers have treated Mum with utmost respect and genuine care, even when Mum's behaviour has been challenging, and I have been there and witnessed their patience and empathy for Mum.
There is a lovely garden that is enjoyed in the fine weather and great activities, even trips to local shops and cafes and church.
We as a family now have peace of mind that Mum is being cared for by a professional team of carers, who go over and beyond for all their residents and the home is run by an excellent management team.

Reply from Jennifer Read, Manager at Adalah

Thank you Bernie for your review. It's a pleasure to care for your mum and it was lovely to see her happiness on the visit to the local church in Leigh on sea.


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Review from Carol C (Daughter of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Adalah for nearly 10 months. She has moderate/severe dementia. The staff have been wonderful. They are very caring and competent and are always talking to the residents and me when I visit. Visiting is allowed any time. The manager manages the home really well. Residents
can join in the various activities on offer and outings are arranged for the more able and mobile people. The staff always phone if there is a query/problem. Mum has settled very well and is happy and content, I cannot fault this lovely home.

Reply from Jennifer Read, Manager at Adalah

Thank you so much Carol it is our pleasure caring for your mother. Thank you for choosing us as a care home.


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Review from Shelagh H (Daughter of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I can't rate Adalah highly enough. We were in an awful situation of having to find a care home really quickly for Mum just before Christmas 2021and luckily we found Adalah. The staff are amazing and genuinely care about the residents - there is often banter between them which is great
to see. It's a reasonably small care home which is perfect for Mum. Not the plushest but it has a lovely homely feel which we feel is far more important than appearances. We are kept informed if they are concerned about Mum - the food is excellent and there are plenty of activities there for the more able. Mum is always clean and well looked after. Wonderful 1940s tea party earlier this summer for relatives to attend too. Such a relief to know that Mum is safe, happy, and well looked after. Would definitely recommend.

Reply from Jennifer Read, Manager at Adalah

Thank you Shelagh for your review. It is our pleasure to care for your mum and doing so well.


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Review from A K (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our overall impression of Adalah is very positive, particularly in the last two years under a new manager. There were many improvements that our mother benefited from including more consistent care, better planning and vision for the home. During the Covid pandemic, we were impressed by the measures
taken to keep our mother safe and in contact with her family. In the final stages of our mother's life we appreciated all the support we received from the dedicated and caring staff at Adalah. We have no hesitation in recommending Adalah to others.

Reply from Jennifer Read, Manager at Adalah

Thank you for your review. It was our pleasure to care for your mum, such a kind lady who always gave us a lovely smile and we miss her dearly.


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Adalah is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Adalah is calculated as follows: ( (183 Excellents x 5) + (17 Goods x 4) ) ÷ 200 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Adalah is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Adalah

What types of Care is Adalah registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Adalah provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Adalah have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Adalah?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Adalah to the centre of Leigh-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.