Brambles Care Home

22 Cliff Road, Leigh-on-Sea SS9 1HJ
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9.9 45 Reviews
  • Brambles Care Home, Leigh-on-Sea
Brambles Care Home is a residential home located in the sunny seaside town of Leigh On Sea, built in 1908 and set within 1/3 of an acre of landscaped garden. They provide the best possible care and consideration in comfortable surroundings within a homely atmosphere.
A place where personal dignity, independence and individuality are respected.

They aim to provide the best possible care to their residents. They achieve this by providing a caring and respectable atmosphere within the residential care home for each individual resident. The most effective way of meeting the needs of the residents is by individual care plans. Care plans are led by a resident's needs, reflect a resident's wishes and are realistic, achievable and accurately reflect the needs of the resident.

Brambles Care Home places a strong emphasis on providing the highest quality service possible for all of its residents. The home believes no matter how good its present services are there is always room for improvement.

Brambles Care Home recognises the relationship between the development of its employees with the care of its residents and growth of the business. Brambles Care Home places emphasis on the qualifications and experience of its employees. Brambles offers so much more than just care facilities, they offer a friendly environment to live in with home comforts for their service users. They have a fantastic garden area with chickens and plenty of activities for everyone to enjoy.

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Care Provided by Brambles Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachel Bailey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brambles Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £700 – £1,200
    • Self-Funded Residential Dementia Care £700 – £1,200
  • (these prices are only a guideline, please contact Brambles Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brambles Care Home Reviews (45)

Total of 45, showing 1-20
9.9

Brambles Care Home has a Review Score of 9.9 (9.879) out of 10, based on 18 reviews in the last 2 years. Over all time Brambles Care Home has 45 reviews.

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Review from B M (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Brambles Care Home for nearly three years. It is a very homely care home and is maintained very well inside and outside. The carers are very helpful, friendly and kind with my mum who has very limited mobility. She has a lovely room which is kept very fresh and clean. She
likes to sit in the conservatory which has lovely views of the sea and a nicely maintained garden. There are also activities and outings planned which the residents are able to enjoy. I can't speak highly enough of Brambles and the care my mum receives.
Thank you so much to everyone for the making my mum feel so comfortable and well looked after!

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review, it is a pleasure to have your mum here with us at Brambles.


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Review from S D (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always kind and very helpful. They are happy to accompany my mother on hospital and dental visits where necessary. The home is clean, well-organised and very secure. They also provide lots of activities for residents. Family members are always updated on any changes. Recommended.

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Review from Anne W (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 96 years old and has been living at Brambles Care Home for over 3 years. She is very well looked after and as a family we cannot fault the care she is given. All the staff are friendly and show all the time how well they know mum and her needs.
The communication between the home and the
family is very good and we feel very happy that mum is spending her last years in such a caring environment.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review, it is a pleasure to care for your Mum at Brambles Care Home.


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Review from George R (Son of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been connected to Brambles Care Home for nine years. The standard of care at Brambles is second to none. My mother has quite complex needs. The staff are very well attuned to less usual problems and individual needs.
Staff are courteous and welcoming to both residents and their family and friends.
We live at some distance from Leigh but have always been able to speak to staff by telephone and email. We are aware that the home has made many improvements over the years and applaud their ventures. The recent acquisition of the minibus has opened up many possibilities for those residents who enjoy the wider world.
Brambles is very much a place people can call home and is run along the lines of a small and very caring hotel.
We have never had a negative experience with staff. Everyone is kind and truly caring.
Everything is fresh and clean.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your very kind review, it is a pleasure to have your mother at Brambles.


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Review from Ann B (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I step through the door, I am welcomed by friendly staff; they are clean and tidy and there are no unpleasant odours, not only in the lounge but residents' rooms.
My mother can be difficult and irritable but she is only met with kindness and tolerance.
She requires aid with her toilet
and carers are always there to help.
Mother is always encouraged to join in exercises and crafting which she enjoys but can't always cope without assistance.
The kitchen staff try to accommodate her particular diet and always make it look appealing and appetising.
Thank you.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, it is a joy to have your mother with us at Brambles.


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Review from Brad F (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and care for my father, good food and extremely well looked after and very clean and attentive staff, What can I say? Five-star all the way.
Can't speak highly enough of the great service.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, It is a pleasure to have your father here.


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Review from Winifred M (Friend of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the management and staff are friendly and helpful. The property is always clean and tidy.
This leads to a very happy atmosphere within the whole building.
My friend who resides there has certain complex needs and regular medication and the management and staff are always proactive in
dealing with this area.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review, it is a joy to have your friend with us at Brambles.


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Review from Sally J (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Brambles Care Home show immense care and respect to their residents, my mum feels safe and secure at the Brambles and the family are confident in the knowledge that her needs are met and that she has a positive, fun time.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review of our home, it is a pleasure to have your mum at Brambles.


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Review from Malcolm B (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am confident that my mother receives very good care and she is very happy at the Brambles Care Home. My mother receives prompt attention to all her needs and is treated with respect and kindness.
Her room is comfortable and suits her personal needs. She has access to a small patio where she can get
fresh air and see her flowers.
Mother does enjoy the Friday morning quiz too.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your review, it is a joy to care for your mother.


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Review from S M (Granddaughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. My nan is so happy here. All the staff are amazing and so friendly. You are welcome at any time of the day and never feel pressured to leave.
Could not ask for a better service all round. It's like a home from home which is so lovely when you are put into a position where
care is needed for a period of time and want your relative to feel part of a family and safe.
Best care home I have ever experienced.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely words, it is a pleasure to be able to welcome your nan and your family into our home.


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Review from D M (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brambles Care Home is still providing great care for my mother who is a resident. The staff are always friendly and approachable and my mother tells me she feels genuinely cared for, especially by her key carer who is assigned to her. Occasionally, my mum grumbles about promises made for various activities
which then do not transpire or are delayed but I don't know the other side to this from the care home's point of view. It would be unfair to be critical without understanding both points of view.
She is happy at Brambles and has a lovely size room with panoramic sea views over the Thames estuary. Thanks to all the staff there for their continued care.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your review, we have a varied activity plan each week and plan outings most weeks. We have been unable to get in the garden this year due to ongoing building works. We hope to be able to do more in the summer next year. We have and app in place to enable relatives to see what activities we have been up to and we keep an activity log that we can send over also.


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Review from J M (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Brambles, my mother has been made to feel one of the family, as a result, she has settled in well.
Staff are friendly, attentive and proactive.
Mum seems to really enjoy the fun activities that run throughout the day/week, there's always plenty on to keep her active and engaged which
is lovely to see.
It's a joy to visit Mum at Brambles and see so many smiling faces around both residents and staff!
Well done to all and thank you for making it such a special place.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, it's lovely to hear your mum has settled well at Brambles.


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Review from D M (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice home, friendly and caring staff, bright and clean, can visit any time. Nothing is too much trouble, always available if you have any issues or problems or anything you do not understand, always kind and very caring.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review of our home, it's nice to hear positive feedback.


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Review from L C (Friend of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Brambles for about 7 years. Firstly my mum and then a friend. At all times, I have found the attitude of all staff to be absolutely wonderful to both residents and visitors. Always spotlessly clean. Kitchen staff go the extra mile to please. Safe and wonderful place. Thank you Brambles!

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your review and your continued support at Brambles, we look forward to your visits.


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Review from Debra N (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a two-week period for respite in another care home in the area early into the new year; unfortunately, this turned out to be an upsetting and negative experience for her.
Unable to cope at home with carers, she consented, having viewed and met with staff, a large, modern, purpose-built
care home, and after four months, it became clear that the environment was not meeting her emotional needs.
With trepidation and much consideration, we viewed Brambles together and made the joint decision to move her there.
Brambles has a lovely, inclusive, warm, welcoming, family atmosphere. The staff are friendly, cheerful and supportive, treating residents as individuals and identifying likes/dislikes and preferences. Mum reports that all the meals are well cooked and enjoyable, she has settled well and is thriving, and I have complete peace of mind that she is receiving the very best care.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is a pleasure to have your mum with us at Brambles.


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Review from Tracey K (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Brambles in a poor state physically and with mid-stage dementia and, at the age of 94, had been living at home with private carers and daughters on hand to assist him. However, by Oct 22, it became clear after numerous falls that Dad could not stay at home. When I met the care home manager,
I warmed to her immediately, and she took Dad on despite how frail he was. From the moment Dad arrived, he did much better. He was always clean, personally shaved and washed, and bedding changed daily as he was double incontinent. All the carers were friendly to him, treated him with dignity and took care when handling him. There is no doubt in my mind Brambles gave Dad 10 extra months of life as he definitely initially did much better in their care. Sadly dementia increased, and care rose to the challenge. Dad passed away peacefully after a short illness in his lovely sea-view room. Thank you, Brambles, so much for taking such care of my dad.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review; we are happy to of had the pleasure of caring for your dad.


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Review from Janice M (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a huge thank you to all the staff at The Brambles Care Home. On a hot sunny day last week, my mother and 11 other residents were taken down to the garden. They had a BBQ of meats on little skewers, ice cream and a glass of Pimms. My mother was full of it when I arrived the next
day and couldn’t wait to tell me all about it.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, the garden is so lovely and staff try to do their best getting outside, you are always welcome.


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Review from Paul D (Nephew of Resident) published on 13 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Brambles Care Home for 11 months now. We viewed other homes before viewing Brambles because it came so highly recommended and we needed something to compare it with. We needn't have bothered. On our introductory tour we were given a warm welcome, helpful information, and
good advice, all with an openness and frankness, sincerely meant, that we came away delighted that we had found the best place for her. Time has proved that right. Brambles is a home in the truest sense of the word. It is not an institutional type of home, far from it. My aunt is so happy and looks forward to the many activities. She often tells us that she feels blessed, loved and well cared for. This is evident on every visit. All the staff treat every resident with respect and dignity. They show compassion, remain cheerful even at testing moments, they're well-trained and professional. They say there is room for improvement in every business. Brambles will know where but we don't.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is our pleasure to care for your aunt.


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Review from Timothy H (Son of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Brambles Care Home for seven and a half years until her death at the end of January 2023, aged 94 years. I have previously rated Brambles 5/5 for their day to day level of care over the years. In the last few months of her life the staff maintained a palliative care regime
with increased levels of attention and real sympathy for my mother, myself and my sister, for which we are profoundly grateful.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, it was a real pleasure to care for your mum and she is missed by all of us here.


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Review from Amanda K (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was here for 10 years. We could not have chosen a more caring home for him. He was treated very much as an individual, not only meeting his physical needs but also his emotional needs. They afforded him his dignity throughout his time there and it did indeed become his ‘home’ I will never
be able to praise them enough for that.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It was always our pleasure to care for your dad. He is missed by us all.


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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Brambles Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Brambles Care Home is calculated as follows: ( (192 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 215 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brambles Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Brambles Care Home

What types of Care is Brambles Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brambles Care Home provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brambles Care Home have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Brambles Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brambles Care Home to the centre of Leigh-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.