Review from Janet D (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

As ever the Brambles Care Home continues to look after Dad and tend to his needs, paying special attention to whatever is concerning him most at any given time. Everyone is caring and professional and carries out their work with humour, patience and goodwill.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your review. It is a pleasure to have your dad with us at Brambles.

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Review from Stephen J (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

Brambles Care Home is exactly what you would want from a care home. When you need support for your parents and don't want to worry about them constantly, then Brambles and the staff takes the stress away. When visiting there is never a restriction and you are always made to feel welcome. The staff enjoy

getting to know the resident as well as the guests visiting. The facilities are excellent, the staff provide constant attention throughout the day and night. The attention to detail is perfect, from making sure the medication is given to providing superb food. The meals are freshly made and cooked every day. The care home is kept extremely clean and they encourage bringing in personal items from the resident's home to make them feel more at home, removing any thought that the residents are in a hospital but more in their own home. Thank you.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It was our pleasure to care for your parents.

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Review from Ray F (Friend of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

I have found the Brambles Care Home in Leigh On Sea offers excellent residential nursing and dementia care in pleasant and comfortable surroundings, the gardens are particularly fine. The carers encourage residents to continue to lead as full a life as possible with regular activities to help achieve

this aim. Residents are supported to live as active and fulfilled a life as possible. For those residents suffering with dementia, the team of carers empower them to take part in various activities designed to give them as great a fulfilled life as possible.
The professionalism shown by the staff is only matched by the high levels of care they provide on a daily basis. I have no difficulty in recommending Brambles as a comfortable and safe home.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you very much for your lovely review about our home.

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Review from K I (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

We took time finding a home for Mum. With her progressing Alzheimer's and vascular dementia, The Brambles Care Home's warm welcoming staff, comfortable rooms, happy residents and lovely garden seemed perfect.
For the two years, Mum lived at The Brambles she was well cared for. We visited regularly

and she was always happy, chatty and inevitably singing. As the dementia progressed, she was treated with respect and dignity, and we were genuinely grateful for the team's thoughtful consideration towards us too, particularly at the end of her life. We highly recommend The Brambles based on our experience.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It was a pleasure to care for your mum, she is very missed by us all.

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Review from Helen G (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

Mum is well cared for, clean and her medication is administered professionally.
Mum had a stay in hospital recently and the ambulance crew commented on the Brambles knowledge of Mum's condition when they arrived.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is a pleasure to care for your mum.

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Review from Richard L (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

The team at Brambles Care Home have been looking after Mum for more than 6 years and during that time have provided the highest standard of care for my mother. She suffers from dementia and her condition has deteriorated over that time to the point where she is bed bound and completely dependent on

the staff for all her needs. Her care is thorough, professional and caring and it is a credit to the staff at Brambles that she is so well settled given her highly dependent situation. All the staff are friendly and approachable and have the needs of their residents top of mind at all times. We are very lucky to have Mum in such good care.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you Richard for your kind review. It is a pleasure to have your mum here with us.

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Review from Susie B (Granddaughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

My nanna has been at the Brambles Care Home for almost ten years and has just celebrated her 100th birthday. All the staff couldn't have done more to make it special for her and also to accommodate us as a family. She is very well looked after and treated with care and dignity. I highly recommend the

Brambles in every respect.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review. It is our pleasure to care for your nanna.

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Review from Alan R (Nephew of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

My aunt had been in Brambles Care Home for a number of years and I cannot speak too highly of the place. I visited many homes before picking Brambles and was impressed on my visit and am pleased to say it carried on working to a very high standard all the time my aunt was there. When I first visited

the district nurse was there and said this is the best home around so hopefully you can get your aunt in. I am pleased to say we did. In December my aunt became very unwell and was put on end-of-life care. The staff were very kind and looked after her as well as I believe any family member would have done.
I was always impressed with the food and how clean the home was. The smell in some of the homes I visited was very unpleasant, to say the least.
To sum up, very nice place with great staff led by the manager.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It was a pleasure to have your aunt at Brambles and she is missed by us all.

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Review from Robin F (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

I knew that my mother was being looked after with the upmost care and attention she needed. Brambles Care Home set high standards and was always very clean and tidy at all times. I know my mother was very happy at Brambles and the carers played a big part in her happiness.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. Your mum is very missed by us all here at Brambles.

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Review from Scott V (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

The Brambles Care Home looked after my mum in her final 15 months. She had advanced Alzheimers and the team there were very experienced at looking after someone with such needs.
The manager was determined to keep COVID out of the home for as long as possible with rigorous standards. She was amazingly

successful with this.
There were some wonderful carers at the home. Although I didn't get to know them as well as I might pre-COVID, I could tell that they always treated my mum with dignity and respect.
Anyone with a relative with advanced Alzheimer's knows how hard it is to communicate with their loved one, but I could always tell from Mum's general demeanour that she was happy and comfortable at the home.
I felt secure about Mum being there and knew her needs were being taken care of. That's really the best recommendation I can give I think. Under the manager's leadership, I wouldn't hesitate to recommend the home to a prospective resident.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind words. It was a pleasure to have your mum here with us at Brambles and she is missed by all the staff.

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Review from Lisa M (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

Mum has been here since 2014 and we have had no concerns at all since she has been here. The staff are wonderful and their dedication throughout the Covid situation was exceptional. They are aware of the individual needs of each resident and the needs of the residents come first in everything they do.

They think up a wide range of activities and are always finding interesting things to keep the residents entertained and engaged. As Mum has deteriorated, the care provided is adjusted to accommodate the change in her needs. Never a big fuss about anything and there is always an air of calm when you visit.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is a pleasure to have your mum here with us at Brambles.

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Review from M R (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

Excellent care. Staff all supportive and have the needs of the residents upmost at all times. Would wholeheartedly recommend if you want a safe, happy and secure environment for a family member or yourself for peace of mind.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your lovely review. It was a pleasure to care for your mum and she is missed by all of us here.

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Review from Christine J (Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience

Food is good. Care excellent. Cleanliness is excellent. Value for money, safety and security is excellent.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is our pleasure to have you here at Brambles.

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Review from S K (Granddaughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience

The Brambles was a fantastic home for my nan who passed away recently. She spent her final days being cared for so well, where nothing was ever too much trouble. The staff were friendly and attentive to her needs from day one. Would strongly recommend this care home for your loved one.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review, it was a pleasure to care for your nan and she is missed very much by us all.

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Review from Brian G (Son-in-law of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience

My mother-in-law was well cared for all the time she was in the Brambles. Staff were always polite and caring towards her and her family and we were always made to feel welcome any time we visited. My mother-in-law always looked clean and well cared for and her room was comfortable. I would recommend

the Brambles to anyone who needed to find a care home for their relative.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It was a pleasure to care for your relative.

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Review from Catherine J (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience

The staff at Brambles, straight away, started to help my mum, as a new resident settle into her new home. They all strive to do their best for her, recognise her needs and provide very cheerful person-centred care.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you. It is our pleasure to care for your mum.

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Review from D B (Brother of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience

Our sister was a resident at Brambles for nearly 3 years. During her stay there, we were very pleased with the care and attention given to her and all her needs. All the staff showed understanding of her situation and were always most considerate to her, ensuring that her last years were a comfortable

time.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind words, it was our pleasure to care for your relative.

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Review from A B (Granddaughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience

As a family, we couldn't speak highly enough of the highly personalised care our loved one has received at Brambles. The team go above and beyond to ensure residents have a comfortable home within a stimulating, supportive and happy community. The team really care about the people they look after and

go out of their way to make a difference.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review; it is our pleasure to care for your relative.

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Review from Lesley P (Daughter of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience

The staff were lovely, friendly and approachable. The staff supported my mother with her needs while I was visiting and during this time, showed my mother dignity and respect at all times. My mother was beautifully dressed and well cared for. I asked a question with regards to my mother's care and was

more than satisfied with the well-informed response that I received. I could not wish for a better home for her and I am very thankful to all of the staff.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your kind review. It is our pleasure to care for your mother.

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Review from Katie C (Daughter of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience

Brambles is the best home you could wish, for a relative to be in. The care and attention is fantastic. There are activities for residents to do every day, and the meals are lovely, nutritious and well presented. The staff are very approachable as is the manager. We have nothing but praise for the care

and treatment our mum received in the 11-years she was a resident until she passed away in January 2022. Even the care afforded to her after she passed away, was exemplary. We have nothing but praise for them.

Reply from Rachel Bailey, Manager at Brambles Care Home

Thank you for your review, it was an absolute pleasure to care for your mum. She was part of the Brambles family, as were you and your family. We will miss her dearly.

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Brambles Care Home

Care Provided by Brambles Care Home

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Funding & Fees Guide for Brambles Care Home

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