St Edith's Court

18 Hillside Crescent, Leigh-on-Sea SS9 1EN
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9.7 56 Reviews
  • St Edith's Court, Leigh-on-Sea
Anchor's St Edith's Court in Leigh On Sea is situated close to the sea front and its attractions. It has a quiet location but is close to local shops and public transport links.

The home continues to welcome new residents and provides residential and dementia care for up to 39 customers in homely and comfortable single ensuite rooms with shower facilities. Rooms also include kitchenette areas to enable residents to maintain their independence.

Colleagues at St Edith's Court provide individual and personalised care for each customer and work hard to get to know their customers and provide the highest level of care possible. St Edith's Court has a varied range of social activities and events. The home prides itself on its menu with all food cooked fresh daily, where preferences, nutritional requirements and special diets are respected.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by St Edith's Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kerry Endicott (Manager)
  • Admission Criteria
    • Please contact St Edith's Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991

Funding & Fees Guide for St Edith's Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,311
    • Self-Funded Residential Dementia Care from £1,311
    • RESPITE Self-Funded Residential Care from £1,311
    • RESPITE Self-Funded Residential Dementia Care from £1,311

  • Colleagues at St Edith's Court will be happy to discuss our fees, answer any questions you have and confirm what these include.
  • (these prices are only a guideline, please contact St Edith's Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at St Edith's Court.


  • Parking

  • Onsite parking is available, including disabled spaces. Please discuss parking arrangements with St Edith's Court.


St Edith's Court Reviews (56)

Total of 56, showing 21-40
9.7

St Edith's Court has a Review Score of 9.7 (9.738) out of 10, based on 20 reviews in the last 2 years. Over all time St Edith's Court has 56 reviews.

Overall Experience

  • 46
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Date Published

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Review from Stephen M (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. I can't speak highly enough of how kind and genuinely caring they are. My mum is 96 years old and has been given a new lease of life thanks to them. The rooms are great, as are the facilities. The gardens are amazing, food is great, but overall, I can't believe the levels of kindness
and can't believe how lucky we were to have found this home. I looked at others in the area, and nothing came close - a very happy son.

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Review from D R (Grandson of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has settled in so well. She is the most active she has ever been. There is lots going on, and she has formed many friendships. The staff are always welcoming and show great kindness.

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Review from D H (Cousin of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home. Staff are always pleasant. Very clean condition. New bistro is excellent.

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Review from Jennifer L (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not wish for better care for Mum. Just knowing she is safe and well cared for gives me peace of mind

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Review from Daniel P (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after by St Edith's for about a year. When he moved in, the team carefully assessed how he could continue to carry on with activities outside the home that he enjoyed. During his time in the home, his health has deteriorated, and the staff have been conscientious and concerned
to make sure that he is getting the right treatment. We live some way away from the care home and the staff at the home are excellent at keeping us aware of any concerns. My father often says that he is happy at the home and very well looked after, and he has made the transition from living independently to being cared for happily. We are grateful to the staff at the home for the care and affection they show him.

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Review from Cathy S (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is looked after very well and the staff are kind and attentive.
There are plenty of activities and our mother likes watching others even though she is a bit old to join in most of the activities.

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Review from Maria H (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at St Edith's court for 18 months. I have to say it is the happiest I’ve seen him since my mother died in 1991. For someone who is a quiet non sociable man, he has been bought out of his shell. He is engaging in daily activities at the home and taking part in activities he
would never have taken part in. He has a very healthy interactive relationship with all staff in the home. He feels safe and cared for and I feel I can approach the home and be reassured of any worries. Communication between staff and relatives is 100%.

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Review from C S (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Edith’s are warm, friendly and cheerful. Nothing is ever too much trouble and they really know and care for their residents. The rooms, corridors and shared spaces are light, bright and kept very clean.
Thank you!

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Review from H B (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Any member of staff will know how Mum is doing that day. Staff very caring and empathetic. Facilities and cleanliness very good. They always take time out for you even if busy. Food and nutrition are excellent.

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Review from Pat H (Cousin of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all aspects of St Edith's Court, a very pleasant care home and the new Bistro is excellent.

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Review from Christopher J (Son of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very short time to arrange care for my father on release from hospital. We have a bit of knowledge of care homes from when my mother needed the services. We have seen quite a few. First impression of the home was that this is the one, a feeling that is still there a month later. They went above
and beyond when trying to accommodate my father. The staff are very nice and obviously good at their job. My father is treated with respect and the communication between my sister and I with the staff is excellent. I would highly recommend this home to anyone looking for care of a relative. My daughter summed it up nicely when she said; I wonder if I can book a two week holiday here.

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Review from G D (Nephew of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a well-run, friendly care home. It benefits from being a modern build, with lots of natural light, wide corridors and a standard (ample) room size. Each room ("flat") contains an en-suite with a walk-in shower and a mini kitchen. The staff always have time to stop and chat with residents while
they go about their duties. Staff give residents respect and encourage them to talk about their life stories, with input from relatives when necessary. My uncle has certainly been helped to settle in by this kindly and sympathetic approach. I did not witness any activities, but lots are listed on the weekly programme. Judging by the quality of the lunch, which I was invited to join in, the food is excellent. Staff are on hand to assist with feeding as required; they also gather feedback on the meal from the residents to take back to the catering team. The staff at St Edith's cares about their residents, and it is one of the best dementia-friendly care home I have come across.

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Review from Brenda N (Daughter of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has now been in St Edith's for three years and has found it difficult to adjust to being widowed suddenly and unable to live alone, but at last, calls it "home" and feels safe and very well cared for. St Edith's have kept Mum safe during the dreadful experience of Covid, and at times, this was very
difficult as unable to see, hug and spend time with Mum, but the staff went the extra mile, and Mum remained very positive and always said they were doing their very best, and we had to trust this. We, as a family, are so pleased we chose St Edith's to care for our mum, as it is always very clean, the staff are very friendly and helpful, and we know they care and show her love. Given our experience, we would recommend St Edith's as the place for a loved one to be cared for.

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Review from Nick C (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted temporarily for respite care in May. Her care and treatment have been unfailingly first-class throughout. The staff have shown themselves to be first-class professionals and have provided great peace of mind.

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Review from Anthony R (Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident of some eighteen months, I would like to say I am grateful to my family for enabling me to be here at St Edith’s Court. I am sincerely thankful to all the staff who look after me. I am very pleased to be here in your care. Thank you all.

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Review from Vivien B (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

This care home portrays itself as providing 'residential care for older people with increasing physical frailty needing practical and personal care'. We dispute this. When my 90-year-old mother fractured her right arm by walking into the garden from the dining room unnoticed, she was confined to her
room.
I and my sister made daily calls to the home to stress our concerns at her confused and dishevelled state. Despite our concerns she was allowed to become seriously dehydrated and deconditioned, she was admitted to hospital due to a chest infection and toxicity from her medication. The care home then stated they could no longer meet her needs, disregarding the fact that Bi-Polar is a variable condition that adjusts and improves given time and that due to the dehydration, she had been taken off her medication temporarily. Her clothing was completely stained with tea, she had not been given a two-handled sippy cup and we had not been asked to provide one. It was evident she had struggled.

Reply from Carol Cranfield, District Manager at St Edith's Court

Thank you for your review of St Edith’s Court and we are sorry that you have concerns regarding your mother’s care. Following your previous direct contact, we have looked into the matters raised and responded to you. The resulting recommendations have been implemented and these will be monitored going forward.


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Review from Lorraine B (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say a big thank you to all the staff at St Edith's for the care they are providing Mum now and since she arrived at St Edith's in January 2018. Not being able to visit Mum at the moment is difficult but when my sisters and I speak to her on video calls we can see she is happy and well.
She has plenty of activities to keep her busy and she is among friends, both staff and residents. The home's manager is providing relatives with regular updates on the current situation, weekly activities and any other news, which is very reassuring. Thank you again and take care.

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Review from Sarah (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into St Edith’s two years ago. We looked at a good number of care homes before we chose St Edith’s. We like the way the home is arranged, whereby each resident has their own little flat enabling them to retain an element of independence, at the same time as being a member of the community.
The communal areas are beautifully decorated with a relaxing atmosphere. The meals are good and are served in a pleasant dining room.
Our mum has a lovely sunny room which overlooks the garden. Sadly she does now suffer with dementia and a lack of mobility. All the carers take very good care of our mum with great kindness and humour and she has developed a special bond with a number of them. There is a good programme of daily activities and all residents are encouraged to join in.
In the current time of Covid-19, we have been able to have regular family video calls, which has helped us all greatly. This has been organised by one of the carers and we are so grateful.

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Review from Colin C (Son of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful that my mother is being cared for by committed staff who understand her as an individual and do whatever they can to give her a good quality of life. She is coming through this time of lockdown remarkably positively due to the attitude and care of the faithful staff.

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Review from Sarah F (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum has been a resident since 2013. My Dad passed away in 2012 and after a few months, it seemed that Mum had “given up” not wanting to go on without him. She quickly became dependant on me to look after her but eventually, I had to admit that I couldn’t manage to care for her on my own, so
the decision was made that she would be better cared for in a home. I felt guilty and sad that I couldn’t cope and to be honest felt that Mum would fade away within a year or so but that was far from the case. The staff at St Edith's are absolutely amazing. They treat Mum like family in fact, she looks upon some of them as just that. She is well looked after, with staff showing much kindness and patience. The food is very good. There are lovely gardens to sit in during the summer months. My fears for her have proved to be unfounded and she is now in her 94th year and still very well which is testament to the care she receives.
Couldn’t really ask for anything more.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for St Edith's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for St Edith's Court is calculated as follows: ( (182 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 233 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Edith's Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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