Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces
Kathryn Court has a Review Score of 9.8 (9.755) out of 10, based on 16 reviews in the last 2 years. Over all time Kathryn Court has 74 reviews.
Review from K B (Son of Resident) published on 18 March 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane W (Daughter-in-law of Resident) published on 7 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Friend of Resident) published on 7 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Daughter-in-law of Resident) published on 5 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D E (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W E (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K J (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for your lovely review, It means so much to hear how satisfied you and your dad are with everything at Kathryn Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Friend of Resident) published on 14 November 2024
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for leaving us a review, I'm pleased you found the environment to be pleasant and that you would recommend Kathryn Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Son of Resident) published on 12 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for your lovely review, your mum is a much loved member of the Kathryn Court family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Husband of Resident) published on 10 July 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna L (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Karen Chaitoo, Home Manager at Kathryn Court
Hello, thank you for your kind review. I am pleased that myself and my team are able to keep up the high standards you expect for your mother's care. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maggie H (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Karen Chaitoo, Home Manager at Kathryn Court
Hello Maggie,
We are so pleased your Mum had a positive experience at Kathryn Court.
Thank you for your kind review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie H (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa T (Daughter of Resident) published on 16 June 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Raymond B (Husband of Resident) published on 14 April 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Donna Winterborne, Home Manager at Kathryn Court
Hi Raymond,
We are so grateful to hear how happy you are with Kathryn Court and you send your full recommendation. Our team always strive for the best quality care and support possible to both residents and their relatives. Thanks again for your glowing review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy E (Daughter of Resident) published on 7 February 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Donna Winterborne, Home Manager at Kathryn Court
Thank you for your valuable feedback. We are so pleased that your mother feels comfortable in her new home and that we are meeting her needs.
Kind regards,
Donna
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne M (Daughter of Resident) published on 28 June 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Donna Winterborne, Home Manager at Kathryn Court
Thank you Joanne for your kind words. We are pleased that your mum is happy with the home. It's lovely to hear that not only our residents but their family and friends feel welcome in our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Son of Resident) published on 28 June 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew B (Nephew of Resident) published on 6 June 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.755) out of 10 for Kathryn Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Kathryn Court is calculated as follows: ( (153 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 192 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kathryn Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Dec 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Recipient:
Kathryn Court
Date: Wednesday 31 Jan 2024 More details
Recipient:
Kathryn Court
Date: Tuesday 28 Feb 2023 More details
Recipient:
Kathryn Court
Date: Thursday 30 Jun 2022 More details
Loading
Loading events
Job Title: Lifestyle Coordinator
Joined: 2007
Hi, I’m Donna, the Lifestyle Coordinator at Kathryn Court. I’ve been a proud member of the team since March 26, 2007, and I’ve cherished every moment of my 18 years here. My role allows me to encourage residents to continue being their authentic selves and to listen to their incredible life stories, which is a truly rewarding experience.
Building strong relationships with residents and their families is at the heart of what I do, and I’m passionate about creating an environment where everyone feels valued and connected.
In my spare time, I enjoy exploring my creative side through crafts and photography. I also love delving into family history, uncovering stories from the past that connect generations.
Job Title: Care Assistant
Joined: 2005
Hi, I’m Donna, and I’ve been proudly working as a Care Assistant at Kathryn Court for 15 years. My role here is deeply rewarding, and I truly enjoy socialising with our wonderful residents, their families, and my amazing colleagues.
Outside of work, I’m always up for an adventure! I’ve completed a Race for Life and am known for my outgoing nature—I can even down a pint in one go! In my free time, I love travelling and unwinding on holidays, visiting the theatre, exploring museums, and indulging in delicious meals. Life is all about enjoying the little moments, and I make the most of everyone.
Job Title: Maintenance
Joined: 2024
Hi, I’m Gary, and I’m the newest member of the Kathryn Court team, having joined as the Maintenance Man just five months ago. I love that my role allows me to make a real difference in residents’ day-to-day lives. It’s been a fantastic start—in November, shortly after I began, I was honoured to receive Employee of the Month!
On a personal note, I’m thrilled to share that I’ll soon become a grandad for the first time. When I’m not at work, you’ll likely find me enjoying some downtime with my Xbox, casting a line while fishing, or cheering on my favourite football teams (strictly as a spectator, not a player!).
Job Title: Care Team Leader
Joined: 2019
Hi, I’m Sukhjeet, a Care Team Leader at Kathryn Court, where I’ve been dedicated to supporting our residents for the past five years. I truly love my job and take pride in helping people, engaging in meaningful conversations, and being a comforting presence whenever needed.
When I’m not at work, I enjoy spending quality time with my family and friends. I have a passion for cooking and love sharing meals, whether I’m trying new recipes at home or dining out. For me, life is all about creating warm, memorable moments with loved ones.
