Meteor Rest Home

34/36 Meteor Road, Westcliff-on-Sea SS0 8DG
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8.6 7 Reviews
  • Meteor Rest Home, Westcliff-on-Sea
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Care Provided by Meteor Rest Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Meteor Rest Home Ltd
  • Person in charge
  • Manilall Joysury (Owner)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (11)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Meteor Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Meteor Rest Home? View your Advertising Options

Meteor Rest Home Reviews (7)

8.6

Meteor Rest Home has a Review Score of 8.6 (8.584) out of 10, based on 2 reviews in the last 2 years. Over all time Meteor Rest Home has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
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Date Published

7
0
2
2
5

Review from Bruce M (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Meteor for the last two years of her life whilst suffering from dementia. (She died on 6th April 2024).
The care at the home is exemplary. Mum was kept safe and clean and her needs both physically and emotionally were met by the home.
The owners and their staff are first class
and do their job with humanity, professionalism and with gentleness. We were always welcomed as a family when we visited and kept aware of any developments or concerns with regards to Mum's health.
Mum clearly felt safe and all of the staff at the home knew Mum and her idiosyncrasies. They provided truly personal care which gave us, as a family, peace of mind.
I cannot speak highly enough of this home and would not hesitate to recommend them to anyone with a relative needing 24-hour care.

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Review from Lesley C (Friend of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Meteor House because her dementia and poor eyesight meant she was unable to care for herself following the death of her partner. As her guardian, I was going to move her to a home closer and more convenient for me. However, she had settled in Meteor House very quickly and it
was felt moving her could be detrimental to her well-being. It was a good choice. The staff are very friendly and helpful. The residents are not left lying in bed. She was always clean and her clothes co-ordinated, which is how she always was. I could visit her at any time without giving notice and the property was always clean, unlike other care homes I have visited. She had regular visits from a hairdresser and chiropodist organised by the home (payable by me) and I arranged for a beautician to visit her every couple of weeks. The Managers are always very welcoming and they and the home are to be recommended.

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Review from Gillian C (Daughter of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Meteor Rest Home from hospital 6 years ago after frequent falls and increased dementia in her assisted living home. During this 6 year period, I have been overwhelmed by the care and attention given to my mum from all the carers at Meteor. A good example is that prior to her
move there, she experienced frequent urine infections and I can honestly say that she didn’t experience one again during her stay at Meteor. My mum had many forms of dementia and could be aggressive at times and we can have no complaints on the way the staff dealt with her and looked after her needs. My mum recently passed away at Meteor following a stroke and I feel it necessary to give an honest assessment of a very well-run care home.


I have recommended Meteor to many of my friends who have elderly parents who may one day need what I regard as a very good care home.


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Review from Nancy M (Daughter of Resident) published on 1 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meteor care home is a very efficiently run care home. The staff work very hard to provide an excellent level of care to the residents. It is a family-run home and the staff who work there have built up a trusting relationship with the residents, meeting their every individual need. The food is home-cooked
and the home provides a good variety of healthy meals. Every week they have activities which include singing, dancing, cards and bingo. The care home is very clean and secure with a lovely garden which the residents and visitors can both enjoy. Overall, I was very impressed with the care home and felt it was like a home from home for my dad.

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Review from Ann H (Sister of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister selected Meteor Rest House herself when she reached the age of 80. She was extremely happy there for almost 10 years and very well cared for in a family environment. She had her own very comfortable room with her own furniture and paintings, with a view of the garden which she enjoyed. Visitors
were always made very welcome and when she could no longer go out, my husband and I were welcomed to join her and served a good hearty luncheon. I have very fond memories of being welcomed by the owner and his family and staff whenever we visited. I could always get information about my sister's well being over the phone or by email. She felt she was lucky to have such kind people take care of her when she needed that help. They were flexible in the care provided especially for ‘a cup of tea please’! There was always a trained nurse on duty who handed out any medications needed.
I still keep in touch with the owner to see how he and his family are doing.

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Review from Anita D (Friend of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go out of their way to make you feel welcome and safe in this difficult time. My relative always talks about how happy and comfortable she is too. It's clean and feels like home and one of the better homes in the area.

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Review from Helen C (Daughter of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring owners and staff for whom nothing is too much trouble. This a care home that feels like home and where individual peoples needs and choices are catered for.
The standards of hygiene are excellent, and the food is good - all freshly made on the premises.
Before Covid 19, visitors were welcomed
at any time with tea and biscuits always on offer.
The staff were able to get my Mother walking again, and she received more rehabilitation here than in the local NHS rehab facility.
I am very happy with my mother's care.

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Current Review Score: 8.6 (8.584)

Overview of Review Score

The Review Score of 8.6 (8.584) out of 10 for Meteor Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Meteor Rest Home is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.792 Points relating to the number of positive Reviews for Meteor Rest Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 2 Positive Reviews ÷ 3 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Meteor Rest Home

What types of Care is Meteor Rest Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meteor Rest Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Meteor Rest Home have?

There are 11 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Meteor Rest Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meteor Rest Home to the centre of Westcliff-on-Sea?

0.4 mile(s) as the crow flies, distance by road may be significantly further.