Aran Lodge

13-15 Manor Road, Westcliff-on-Sea SS0 7SR
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Top 20 carehome certificate
10 17 Reviews
  • Aran Lodge, Westcliff-on-Sea
Aran Lodge in Westcliff on Sea provides a welcoming, friendly home for its residents.

Residents receive the care and support they need such as respite care.

Residents have the chance to take part in the life of the home, with a variety of activities to suit residents' interests.

Nutritious meals are prepared for residents to enjoy.

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Care Provided by Aran Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Vic Bhowaneesing (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Aran Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • Self-Funded Nursing Care £1,500 – £1,500
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,350 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Nursing Care £1,600 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,600
  • (these prices are only a guideline, please contact Aran Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Aran Lodge Reviews (17)

10

Aran Lodge has a Review Score of 10 (9.974) out of 10, based on 17 reviews in the last 2 years. Over all time Aran Lodge has 17 reviews.

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Review from C D (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is here and I honestly could not fault this care home in any way, they are simply impeccable. She is a nervous lady and is very happy and settled and very comfortable here, her eating has improved so much since being here the care and support they give my mother on a day-to-day basis is nothing
short of the very best.
If anyone is considering this care home for their loved one you will not be dissatisfied in any way.
Incredible, caring, kind, thoughtful, respectful and compassionate.

Reply from Sunita Warner, Director at Aran Lodge

Such a kind, thoughtful and loving review. Thank you so much. Your mum is beyond a pleasure to have here, she cracks us all up.


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Review from Sue F (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was sadly only with Aran Lodge for 8 days before passing and I can honestly say they were amazing. They treated my dad with respect and dignity, all the staff were so kind and caring.
On my dad's last day with us not only were they there for my dad, but they supported us through every stage
of dad's passing and I can't tell you how much that meant to us as a family.
I truly believe that if Dad had been with us longer he would have been very happy there. So to all the staff that looked after my dad thank you for everything you did, you were all amazing and to Dad's nurse we will never forget you, we could not have got through that day without you.

Reply from Sunita Warner, Director at Aran Lodge

Thank you Sue, I have shared your words with all of our staff so they know how much of an impact they made on you and your family during your time here. All residents are treated as family and knowing you all felt so comfortable and supported means everything to us.


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Review from D O (Granddaughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for more in my Grandfather's last days than the care he received at Aran Lodge. The way this business runs is so different from the industry standard, not only are residents looked after beautifully, but the families of those residents are welcomed into part of a much wider network
of help, support and love.
Many friends were made and bonds were built for my family at Aran Lodge and some lasting friendships have been made. A network like this is so rare and incredibly important when dealing with complex issues such as residential or end-of-life care.
My Grandfather's final few months were made much easier by the staff who I can't recommend highly enough. The sensitivity they showed when he reached the end of his journey was above and beyond. We are truly grateful for everything that they have done for us.

Reply from Sunita Warner, Director at Aran Lodge

Even the fact that she visits us on a weekly basis shows how much this place meant to you all. Anyone who comes into this home is treated as an extension of our family, and you and your family were no exception. You are all more than welcome to visit at any time. Thank you so much for your thoughtful and kind review.


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Review from Sean C (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful final resting place for my dad's final days. The staff are outstanding. The facilities and rooms including lounge, bathrooms are spotless clean. I thank you.

Reply from Sunita Warner, Director at Aran Lodge

Thank you Sean, we want our home to feel like a home to everyone. I have passed your feedback on to our staff.


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Review from P D (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in and out of hospital between April and August 2024 and cared for at Aran Lodge in between. It became her safe space and second home. The team there are kind, caring, and compassionate. They were never too busy to stop and talk to either Mum or any visitors and nothing was too much trouble.
Our memories of her time there are positive and we know that she will be missed by them - and us as well.

Reply from Sunita Warner, Director at Aran Lodge

We recently received a lovely card from your family, thank you so much for your kind words both here and on the card. She was such a sweet and caring person, some staff still refer to the room as hers. We hope you and the family are all doing well.


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Review from Josephine M (Wife of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Aran Lodge whilst I had a respite break. I was worried about leaving him but there was no need as he was given first-class care. Nothing was too much trouble. The home was lovely and the staff were excellent and my husband himself said he felt very relaxed and welcome. He said
he would certainly go into Aran Lodge again in the future allowing me to have a carefree respite break. Thank you again Aran Lodge.

Reply from Sunita Warner, Director at Aran Lodge

We would gladly have your husband back with us whenever you need Josephine, thank you for your kind words and we're so glad he enjoyed his time.


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Review from Vivienne D (Husband of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since June and was made welcome from the start. The staff couldn't be more helpful, friendly and patient towards my husband and attend to all his needs. The rooms are good and the food is 5* and caters for all.

Reply from Sunita Warner, Director at Aran Lodge

Thank you very much for your kind words and review.


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Review from Peter S (Husband of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aran Lodge is a wonderful place.
You are always met with a welcome.
My wife is comfortable and recognizes the care and attention she receives, she has said that she is indeed in the right place.
The staff are caring and kind. Aran Lodge is always clean.
I am confident that Aran Lodge could do any
more for my wife.

Reply from Sunita Warner, Director at Aran Lodge

Thank you very much for your review. It's warming to hear she has found the right place with us as we feel the same. We're incredibly grateful for our staff we have and the care they provide.


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Review from R H (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother stayed at Aran Lodge for palliative and end-of-life care. The service, support and care provided by everyone at the home were excellent. The care home provided everything we could ask to give Mum all the dignity and respect we would have wished for during her last weeks. The attention given
by all at the care home exceeded our expectations, and I would have no hesitation in recommending them to any potential user.

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Review from Dawn L (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Aran Lodge for her end-of-life care. I can't speak highly enough of the care and compassion she received. She was only there a short time, but the way she was treated as a person rather than a patient moved me. My mum was a private and proud lady and at all times she was treated
with respect and the dignity she deserved. The home was calm and the staff attentive, it was homely and warm. I was touched to see carers just go in and stroke my mum's head, to reassure her. We had dreaded that final moment but she passed in peace and comfort, all of which was given by Aran Lodge and its angels. Everyone took time with us too. Making sure our feelings were included, we were always made to feel welcome. It's fair to say they made a very difficult time much easier. I will be forever grateful. The residents seemed happy and content and each individual's needs were clearly met. If your loved one is lucky to be placed here I want you to know they are in careful and caring hands.

Reply from Sunita Warner, Director at Aran Lodge

Thank you so much for one of the kindest and most moving reviews we've had. I have shared this on our work group chat as I know this will mean the world for them to see. We are very lucky that our staff are extremely caring, thoughtful and empathic to our residents and their loved ones. While your mother was only with us for a short while, knowing we made this time of your life less difficult and easier for you, means everything.


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Review from Robert F (Civil Partner of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so very impressed by Aran Lodge. They provide the best care for their residents that I have ever seen, I know because my mother was in care homes for 8 years. The level of dedication and kindness shown by the staff is remarkable. They engaged with my partner throughout the day, making sure she
had everything she needed. A most extraordinary place, with the best staff ever. A big shout out to the manager - who runs the facility with attention and compassion.

Reply from Sunita Warner, Director at Aran Lodge

Thank you so much for your kind words Robert. It was a pleasure to look after your wife, and we're so glad to hear how you both have settled in the area now. Please feel free to come by whenever you're able.


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Review from Kathy P (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all staff at Aran Lodge enough for their professional palliative nursing and care given to my mum over her last four weeks. All staff managed to reach my mum and give her their utmost comfort and care which she needed so much at this time, out of a hospital environment. I will be eternally
grateful for your support and kindness to my mum and myself. The staff understood my mum so well and were able to meet all her nursing and caring needs. Even with such health needs, Mum had some really happy and enjoyable days with you, eating and drinking well when she could and interacting with the activities with other residents which gives me enormous peace. Mum’s needs were totally met and I could not ask for more. The home-from-home environment was so peaceful for Mum and myself.

Reply from Sunita Warner, Director at Aran Lodge

Thank you so much for taking the time to share your experience at Aran Lodge. It's deeply touching to hear how our team's care made a difference for your mum during her time with us. Your mother was so loved here, especially by Luna (the Cavapoo). You did an amazing job handling everything for Mum. We all hope you and your family are doing well.


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Review from Ruth S (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was given a palliative diagnosis recently and could not be cared for within the home environment, she was offered a place at Aran Lodge which has been amazing from the first day.
All the staff are very attentive and supportive with all of my mum's daily needs, she is still able to walk from
her room into the lounge which they assist with as she walks using a frame.
We are very happy with her room and the care and attention she gets from all the staff they are all so kind, and have the time to spend with her during the day when we are not visiting.
Mum has the ability to participate in activities which are reading, board games, television, listening to music, and talking to all the staff which she loves
We are able to come and go at any time which is really important as we all work different times during the week, and we are able to take Mum out for visits with the support of the staff.
It's made a really sad situation much more bearable.
Thank you to all.

Reply from Sunita Warner, Director at Aran Lodge

Thank you so much for your kind words. It was such a special honour having your mother in our home until the end. She was loved by all staff. We're happy to know you felt comfortable in our home and able to make it your own whilst visiting. You know you're more than welcome, invited even, to keep coming back and seeing us all. Love, Aran Lodge family.


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Review from Karen C (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to say a big thank you to the manager and her team for giving my mum such care and attention during her short time at Aran Lodge. Nothing was too much trouble and effort was made by staff to communicate with Mum as English wasn’t her first language.
Thanks again for making my mum’s last
few days as comfortable as possible.

Reply from Sunita Warner, Director at Aran Lodge

Thank you sincerely for your heartfelt review. We were lucky to have played a part in making your mum's last days at Aran Lodge as comfortable as possible. Your appreciation for our staff's dedication, especially in overcoming language barriers, means a great deal to us.
We wish you all the best in the future.


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Review from Roddy M (Son-in-law of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into hospital after a fall but her condition worsened and she was eventually transferred to Aran Lodge for end-of-life care.
This was a situation we had not, in any way, expected or planned for however the team managed the whole process seamlessly, took great pains to make sure Mum
was settled in with the minimum of fuss and then went the extra mile to make sure we were all ok as well.
The home is spotlessly clean and tidy, all the team are so kind and caring, the facilities are first-class and we can’t speak highly enough of them all.
When Mum eventually passed away, they sat with her (and us) until the end, some of the team wouldn’t even go home as they still had us to look after as well.
Aran Lodge has certainly changed our opinion of care homes and we wouldn’t hesitate to recommend the home and the team to anyone.

Reply from Sunita Warner, Director at Aran Lodge

We are deeply moved by your kind words and honoured to have been part of your mum's journey at Aran Lodge. Though unexpected, we are grateful for the opportunity to take care of her.
Your praise for our home and caring team warms our hearts. It was our privilege to be there for your family during such a difficult time and we extend our sincere condolences for your loss. The dedication of our team, even beyond the passing of your mum, reflects our genuine care for residents and their families and we're thankful you appreciate that.
Thank you for sharing your experience and we are profoundly touched by your recommendation. If there is anything more we can do for you or if you have further thoughts to share, please feel free to reach out. Our thoughts are with you and your family.


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Review from Nick P (Son of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this very sad, difficult, and worrying period of time, I can rest easier knowing that my father is in very good hands. This care home is very well run by a competent leader, and the staff are more than helpful and efficient in everything they do. Thank you Aran Lodge for making my father's last
days as comfortable as possible.

Reply from Sunita Warner, Director at Aran Lodge

Your heartfelt words mean a great deal to us. We are touched by your trust and appreciation. Ensuring your father's last days were as comfortable as possible was our utmost priority.


If there's anything more we can do for you or your family, please don't hesitate to reach out. Our thoughts are with you, and we are here to support you in any way we can.


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Review from David S (Son of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Difficult to explain the worry and anxiety and distress at the thought of using a care home. It wasn't something we expected but life sometimes has a way of turning things upside down. So I'd just say that whilst I am still worried about Mum, the Director and her team have been so utterly and incredibly
wonderful. They've managed expectations they've looked after Mum so tenderly and beautifully at least I know I don't have to worry about the care she is being given. The environment is homely, it's clean and tidy and food is excellent having seen some proper 'home made cooking' and despite the obvious, you could be forgiven for thinking its a hotel. Whilst I wish no one had to go through such challenging times if it should happen then go visit and you'll get some peace of mind.

Reply from Sunita Warner, Director at Aran Lodge

Thank you for your kind words. As you know it’s a pleasure looking after her and having you all visit.


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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Aran Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Aran Lodge is calculated as follows: ( (186 Excellents x 5) + (5 Goods x 4) ) ÷ 191 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aran Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Aran Lodge

What types of Care is Aran Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aran Lodge provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aran Lodge have?

There are 16 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Aran Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aran Lodge to the centre of Westcliff-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.