Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Leatherland Lodge has a Review Score of 9.8 (9.823) out of 10, based on 17 reviews in the last 2 years. Over all time Leatherland Lodge has 93 reviews.
Review from M R (Son of Resident) published on 28 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
We are privileged to have your mum staying with us.
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Review from L R (Daughter of Resident) published on 21 January 2025
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
It is our pleasure to be looking after your mum, we thank you for your review as we always say we are one big family.
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Review from D D (Brother of Resident) published on 19 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
We are pleased that you are happy with the service we provide, we are privileged to be caring for your loved one.
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Review from Tracy R (Daughter of Resident) published on 30 August 2024
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you for your kind words it was our pleasure to look after your mum.
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Review from Ray M (Son of Resident) published on 27 May 2024
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4.0 out of 5
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Review from P M (Daughter-in-law of Resident) published on 22 May 2024
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you for your review and thank you for what you did for the staff.
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Review from Tracey M (Wife of Resident) published on 19 March 2024
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you so much for your kind words. We are very happy to hear you were happy with the home.
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Review from N D (Great-grandson of Resident) published on 16 November 2023
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5.0 out of 5
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Review from Steve J (Son of Resident) published on 6 November 2023
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
We are glad to hear that you are happy with Leatherland Lodge.
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Review from Rose G (Great-granddaughter of Resident) published on 24 October 2023
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you for your kind words, so happy that your nan loves it here.
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Review from Amie L (Friend of Resident) published on 20 October 2023
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you for your kind words, so happy that your experience within the home has been good.
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Review from Kirsty H (Daughter of Resident) published on 19 October 2023
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
It was our pleasure to look after your mum.
She was an amazing lady and will be dearly missed, as for the parties you are still welcome to join us at any time, you are still family to all of us here at Leatherland Lodge.
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Review from J G (Sister of Resident) published on 18 October 2023
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Overall Experience
4.0 out of 5
Reply from Kerry Cooper, Manager at Leatherland Lodge
Thank you for your review, we are glad that your sister feels at home and is happy.
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Review from D D (Daughter of Resident) published on 6 September 2023
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5.0 out of 5
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Review from M P (Granddaughter of Resident) published on 17 July 2023
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Overall Experience
5.0 out of 5
Reply from Kerry Cooper, Home Manager at Leatherland Lodge
Thank you for such a lovely review it is our pleasure to take care of your grandad.
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Review from A D (Granddaughter of Resident) published on 8 July 2023
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5.0 out of 5
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Review from Gemma C (Granddaughter of Resident) published on 3 July 2023
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5.0 out of 5
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Review from D P (Daughter of Resident) published on 20 December 2022
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4.0 out of 5
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Review from P H (Mother of Resident) published on 13 December 2022
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5.0 out of 5
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Review from Susan F (Daughter of Resident) published on 17 November 2022
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4.0 out of 5
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The Review Score of 9.8 (9.823) out of 10 for Leatherland Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Leatherland Lodge is calculated as follows: ( (169 Excellents x 5) + (32 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Leatherland Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Oct 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Lifestyle Coordinator & Care Team Leader
My name is Jeannette, I am the Lifestyle Co-ordinator and a Care Team Leader.? I am the dementia champion, mealtime champion, IPC champion, and in-house manual handling trainer.? My job role is to ensure that our residents have an engaging and fulfilled day packed full of entertainment and stimulating activities based on life history and key moments in their lives. To make them laugh daily, give the residents and their loved ones some special memories to treasure.
Job Title: Cook
My name is Adam, I am the Cook at Leatherland Lodge, and I also work as a Care Team Leader. I love the work that I do and love the home that I work in. I am a Mealtime champion, Dementia Champion, Falls Champion, and Male Grooming Champion. I love spending time with our residents. I find my job very rewarding when residents are smiling and laughing; nothing is more rewarding.
Job Title: Housekeeper
My name is Carol, I am the Housekeeper at Leatherland Lodge. I support the team of domestics to ensure the home is clean, free of infections, and smells nice. I am also the Infection Prevention Control Champion. I have worked at Leatherland Lodge for many years in all different positions and have always enjoyed my job.
