Beech Tree

Sprents Lane, Overton, Basingstoke RG25 3HX
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9.7 64 Reviews
  • Beech Tree, Basingstoke
Discover the Heart of Care at Beech Tree Nursing and Residential Care Home

Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant community where comfort meets exceptional care. With 53 thoughtfully designed rooms across three floors, the facility offers a warm, inviting environment tailored to meet individual needs.

Beech Tree is fully registered with the Care Quality Commission (CQC), ensuring the highest standards of care and safety. The dedicated, fully staffed team embodies a strong culture of person-centred care, focusing on the unique needs, preferences, and dignity of every resident. Beech Tree also prioritizes continuous staff development, ensuring the team remains skilled and compassionate in every interaction.

Conveniently located with easy access by bus or train, Beech Tree is central to Winchester, Basingstoke, and Andover. Residents benefit from strong connections with the local community, creating a truly inclusive and enriching living experience.

Whether you’re looking for a safe, supportive environment for a loved one or seeking a care home where individual well-being is a priority, Beech Tree Care Home offers the perfect blend of professional care and heartfelt compassion.

Come visit the care home today and see why so many families trust Beech Tree for their loved ones' care.

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Care Provided by Beech Tree

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Hughes (Manager)
  • Admission Criteria
    • All funding streams are considered
    • Ages from 18 to 109
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1988
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Beech Tree

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,600
    • Self-Funded Residential Dementia Care £1,350 – £1,600
    • Self-Funded Nursing Care £1,500 – £1,800
    • Self-Funded Nursing Dementia Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,800

  • Newspapers, chiropody, hairdressing and sundries are not included in the fees.
  • (these prices are only a guideline, please contact Beech Tree to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting


  • Parking

  • Private car park on site.


Beech Tree Reviews (64)

Total of 64, showing 21-40
9.7

Beech Tree has a Review Score of 9.7 (9.745) out of 10, based on 29 reviews in the last 2 years. Over all time Beech Tree has 64 reviews.

Overall Experience

  • 49
  • 13
  • 0
  • 1
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Date Published

64
6
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Review from Mandy S (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum reached 85 in December. Staff went out of their way to help us arrange a surprise birthday party in the care home Lounge. The lounge is clean, bright and airy. We served tea and cakes and had a lovely few hours with all generations of our family. Mum had a lovely time.
I cannot speak highly
enough of the support and care that both of my parents receive at Beech Tree. The manager's door is always open which is a great comfort to us. We consider ourselves very fortunate that our parents can continue to live in the village where they have been for over 50 years. Keep up the good work - we appreciate you!

Reply from Sarah Hughes, Manager at Beech Tree

It's an absolute pleasure. Thank you for your wonderful review.


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Review from Tim W (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited Mum on Tues 28th Nov. It gave us great joy to see Mum smiling and in conversation with several other residents. She spoke highly of the support she receives from the care team, whether by day or night. We spent an hour together in the lounge. This communal facility is furnished
to a high standard with separate areas being created by the clever use of bookshelves. It was clean and tidy. Toilet facilities for visitors were also maintained to a high standard of cleanliness. Beech Tree team keep up the good work.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you Tim for your wonderful review. Your mum is a big part of Beech Tree and we all love hearing her stories of life in where she used to live.


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Review from Sylvia P (Cousin of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the utmost praise for the care and compassion my relative received during her long stay. The kindness and gentleness were outstanding and her dignity maintained at all times by every member of staff. I was afforded the same kindness and was kept informed at all times. I was able to relax knowing
that she was safe. I cannot thank the staff enough.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you so much for taking the time to write a review and for your lovely comments, I will share them with the team.


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Review from L R (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring atmosphere and friendly, helpful staff. They really put the care of the residents first and create a fun environment to engage them. When we visited last, there was a visit from a bird of prey.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for taking the time to complete a review for us and for your wonderful comments. I will pass them on to the team.


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Review from Bridget W (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Beech Tree for nearly a year. In that time, the staff have looked after her beautifully. Mum's confidence has increased, her dignity is maintained at all times, and she loves all the staff. Mum is treated like a human, not a nuisance.
Thank you a thousand times, Beech
Tree.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for your wonderful review. It is an absolute honour to support your Mother at Beech Tree.


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Review from Sarah R (Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for just two years. Being a younger person who has physical and mental health issues and I’m Dyspraxic I don’t have easy medical needs.
The staff at Beech Tree go above and beyond and they really look after us.
It is the King's Coronation today and have had a wonderful day with
a singer and party to celebrate.
All the staff are good but I would like to praise the activity ladies as here they are amazing.
They help us do a wide range of activities which include various animals coming here, arts and crafts, singers and different entertainers. We do regular armchair exercises and have a pamper day every Wednesday, we also do bingo and quizzes.
Thank you to each and every one of you not only for the work you do but for being my family.

Reply from Serpil Mitchell, Manager at Beech Tree

Dear Sarah,
Thank you so much for your feedback and lovely comments about the team and activity coordinators. The fact that you see us as your family is a privilege. We appreciate and value your feedback greatly. I can see that there is still room for improvement regarding facilities, staff and management. We will continue to go above and beyond to make this place your home from management to staff and facilities.


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Review from V A (Friend of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend who I have known for 20 years and I always find her relaxed and happy. She is clearly being well looked after. The staff are so caring and always make me very welcome when I visit.

Reply from Serpil Mitchell, Manager at Beech Tree

Thank you for your lovely comments and feedback. I am pleased to hear that you have had a positive experience with the care and the team. You feel your friend is in good hands. We are passionate about what we do and our residents' comfort and happiness is paramount to us. I have noted the areas that need further improvement.


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Review from C F (Son of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were greeted at the door by the maintenance man for our look around, everyone was so friendly and professional. It put our minds at ease instantly and first impressions really do count.
A member of staff showed us around and explained everything clearly, whilst listening to our own
story with empathy.
I would have no hesitation in recommending Beech Tree and am delighted that we chose this delightful place to care for my mother.

Reply from Serpil Mitchell, Manager at Beech Tree

Thank you so much for your lovely review. It was a pleasure to look after your mother and we are very sorry for your loss.
Your review means a lot to us as it acknowledges the high standard of care provided to our residents.


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Review from G K (Daughter of Resident) published on 1 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I went to see someone there today. His room was cold as there is no heating in their room. They are sitting in a chair with a thin blanket over them, and no socks or slippers on their feet, they were freezing. The window was also open. there are sockets exposed and cracked by the bed a plug is plugged
in elsewhere stretching across the floor so the wires are easy to trip anyone up. the time we were there no one came into the room to see if everything was okay.

Reply from Serpil Mitchell, Manager at Beech Tree

Dear GK,
I am sorry to hear about your experience visiting someone. We would've welcomed your feedback and investigated these concerns if you raised them with us during your visit. We have an open-door policy and encourage open and honest discussion. I have not received a complaint about the heating. All of us, including myself, visually check rooms. Neither the maintenance man nor I have been reported to have exposed sockets or trip hazards. We are happy to meet and discuss your concerns.


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Review from J R (Niece of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care of the resident, always very friendly and really take the time to get to know us as a family.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you so much for your wonderful review. I will pass it on to all of the staff.


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Review from J U (Wife of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the way my husband has been looked after and cared for, for the past month.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you so much for your review, we love our chats with you and your husband.


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Review from M L (Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good generally.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you so much for your lovely review. We wish you well for the future.


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Review from Pauline P (Daughter of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In June my stepfather will have been a resident for three years. During this time the care the home provides under it's new management has improved enormously to a level that is highly satisfactory. At the onset of the coronavirus pandemic, the home's lockdown procedure was effectively implemented and
although it meant limited or no contact for months we all recognized the necessity in the interest of Covid-19 isolation. Although my stepfather has special requirements they are met by the extremely caring and thoughtful staff who willingly accommodate his every need. His room is kept clean and tidy and his personal comfort and health are well catered for creating a close bond with the carers who look after him for which I am most grateful.

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Review from Pat N (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to express my sincere thanks to all of the staff for their care and attention to my mum. Some of the staff have become friends which I hope will be maintained now that mum has passed away. When mum arrived at Beech Tree three years ago, I have to say, there were concerns that Beech Tree
was the right place for Mum, however, a change of management turned the home around for the better.
The staff have always been helpful; even when I had a few niggles these were dealt with in a professional way.
I cannot express enough how thankful I am for the love and care for Mum, especially in the past couple of weeks which has pushed the staff to their limits having to deal with the current covid pandemic; they remain professional and caring.
It was very difficult for me at the end due to restrictions, but the staff still made me feel that they cared and the support I received was second to none. When all of this pandemic is over; I will come to the home, to thank you all in person - Thank You.

Reply from Amy Lloyd, Admin at Beech Tree

Thank you, Pat, for all your kind words, and you are more than welcome to come back to the home at any point when everything goes back to normal. Your mum will be missed dearly. Look forward to seeing you soon.


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Review from T R (Respite Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Breakfasts cold and overcooked. Other meals tepid tea. One day tea cake burnt to a cinder (nothing to eat until cold breakfast). Average time to answer bell 10-12 minutes. Sometimes nearly 20 minutes. Bathroom bin not emptied for 3 days (then at my request). No showers all week. The fourth day felt
unwell. Blood pressure dropped 80/57/65. Request nurse an hour and a quarter before she arrived. Was asked what I wanted her to do. I got very upset and told her all my concerns, which raised my blood pressure. Parting remark - keep being upset then your blood pressure will stay up. Smoking area out my window. Formal complaint made.

Reply from Amy Lloyd, Admin at Beech Tree

We apologise for the service you felt was not up to standard with regards to your stay with us, but please rest assured that a full investigation has been conducted in regards to the points you have raised and actions taken to improve our service.
We are always looking to improve our service and appreciate all feedback received.
In response to your formal complaint please refer to the letter sent to yourself on 30/09/19.
If you wish to discuss anything further, then please feel free to contact us.


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Review from D W (Husband of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home with nursing has been quite exceptional in the care of my dear wife in final stages of dementia. Nothing has been too much trouble both for my wife and visiting family. Indeed the nurses and carers are like a big family in the attention they give.

Reply from Elaine Knight, Manager at Beech Tree

Thank you, D W, it was a privilege to care for your wife and yourself and we miss your visits.


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Review from Audrey A (Respite Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was in this care home in Overton for one week's respite care. I found the staff extremely pleasant and cheerful. My room was comfortable and the facilities were clean. The food was of a good standard and I was made to feel welcome in the dining room.
I have not ticked the value for money box as I
feel the cost of care homes, in general, is excessive but I would certainly recommend this one to others.

Reply from Elaine Knight, Manager at Beech Tree

Thank you Audrey it was a pleasure having you here.


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Review from Julie A (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are both residents of Beech Tree, one has nursing needs and the other residential. They share a room and have an en-suite bathroom. We were only saying this morning how lucky they are to be in a home that feels like home in that they feel safe and cared for. The staff are patient and friendly
and go out of their way to make them happy and are sensitive to their individual needs. There are activities but the carers understand that some people don't want to join in but are happy to watch tv in their room. Christmas was excellent with staff dressed up as Father Christmas and elves. I will never forget my parents' faces. The gifts given were personal to them. A therapy puppy came the other week which they loved. The shops are within walking distance. Beech Tree is a friendly home and home is what it is, my parents can't take care of themselves anymore so the staff and volunteers do. Thank you for taking the worry away for both my parents, me and my brother.

Reply from Katie Dorrington, Deputy Manager at Beech Tree

Thank you for such kind words, Julie!


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Review from Janet M (Daughter of Resident) published on 20 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for the past seven months and I can’t believe the progress he has made physically and mentally since he moved in. The staff are all very caring and compassionate towards him which has helped him settle into his new home. Everyone has been very supportive not only to my
father but to me during a very difficult time. I can not fault the care which he has received. A massive thank you to everyone for all their help.

Reply from Elaine Knight, Manager at Beech Tree

Thank you for your lovely review Janet.


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Review from Thomas C (Partner of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner became a resident in July 2017 after a series of strokes from 2015 which were regular since she moved in she has not had one stroke. She seems really happy there which I never thought she would be.

Reply from Amy Lloyd, Administrator at Beech Tree

Thanks Thomas!


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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Beech Tree is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Beech Tree is calculated as follows: ( (271 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 330 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech Tree is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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