Ashley Arnewood Manor

32 Ashley Road, New Milton BH25 6BB
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9.3 22 Reviews
  • Ashley Arnewood Manor, New Milton
Ashley Arnewood Manor is an exclusive, privately owned residential care home offering a distinctive environment for person-centred care of the elderly and those requiring specialised dementia care.

Ashley Arnewood Manor is a Grade 2 listed, 17th Century Manor House, standing in its own tranquil surroundings. It is located close to New Milton town centre and all local amenities, only a short distance from both the New Forest and the seaside, allowing easy access for friends and family.

A homely atmosphere and friendly, caring staff provide 24-hour care to support individual needs and requirements, with comfort and well-being at the heart of everything they do.

Ashley Arnewood Manor offers a great and varied program of weekly activities including music, exercise, crafts and games. All events/occasions are celebrated, not just birthdays, and the garden is very accessible.

Potential residents are encouraged to spend a day at the home before making a final decision without incurring any costs.

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Care Provided by Ashley Arnewood Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Cloud Bleu Management Services Ltd
  • Person in charge
  • Amanda Butler (Manager)
  • Admission Criteria
    • Ages 65+
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Ashley Arnewood Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,100
    • Self-Funded Residential Dementia Care £850 – £1,200
    • RESPITE Self-Funded Residential Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200

  • Fees are dependent on needs and requirements, which will be part of our Care Assessment process
  • (these prices are only a guideline, please contact Ashley Arnewood Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors wishing to view the care home should make arrangements directly with the manager by calling. or via the Website. The manager is on-site and available Monday through Friday. All Residents are encouraged to welcome their families and friends at any time.


  • Parking

  • Off-road parking at Ashley Arnewood Manor.


Ashley Arnewood Manor Reviews (22)

Total of 22, showing 21-22
9.3

Ashley Arnewood Manor has a Review Score of 9.3 (9.267) out of 10, based on 5 reviews in the last 2 years. Over all time Ashley Arnewood Manor has 22 reviews.

Overall Experience

  • 17
  • 5
  • 0
  • 0
  • 0

Date Published

22
3
4
5
17

Review from Clair C (Niece of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved in on the 25th Nov 2014. She was greeted well and made to feel welcome. Her room was excellent with all she needed and was and has always been clean and tidy. The staff are always very helpful and make time to see she has all she needs, when she needs it. The food is excellent and if it
is something she cannot eat or does not like they will provide alternatives. They have good entertainment and activities as well as hair and nails. The lounge is very comfortable and clean and the dining area has very pleasing views over a well kept garden which they use when weather permits. I go at all different times and have never found it different and I am always asked if I would like tea or coffee, I think it is the best I have been to.

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Review from Denise T (Daughter of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home to be very homely, very good food served to the residents, very caring staff. My father has been looked after in an excellent manner. Staff are very polite and always have the time to answer questions if you have any, they are also excellent with keeping me informed of matters
when and if they arise.

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Current Review Score: 9.3 (9.267)

Overview of Review Score

The Review Score of 9.3 (9.267) out of 10 for Ashley Arnewood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Ashley Arnewood Manor is calculated as follows: ( (49 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Ashley Arnewood Manor is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

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Amanda Butler

Job Title: Care Home Manager

Joined: 2017

Amanda Butler is our Registered Care Home Manager and has 32 years of experience in the care sector. Amanda holds a Level 5 Diploma in Leadership for Health and Social Care. She is skilled in managing residential care and has extensive experience in dementia care, end-of-life care, nursing care, and mental health.


As well as running the care home, Amanda is supported by a wonderful group of experienced professional caring teams that deliver the care, love and attention required to all our resident's needs every single day.


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Laura Halligan

Job Title: Deputy Manager

Joined: 2021

Laura is our Deputy Care Home Manager, and along with Amanda, she supports the care team and home needs on day-to-day requirements.