Barton Lodge Care Home

Barton Common Road, Barton-on-Sea, New Milton BH25 5PR
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9.9 66 Reviews
  • Barton Lodge Care Home, New Milton
Barton Lodge Care Home enjoys spectacular sea views and takes pride in combining a boutique hotel environment with a 'Loving Care' ethos. The home offers the highest standards of residential and dementia care.

Situated between Highcliffe and Lymington on the edge of the New Forest, this beautiful home is surrounded by nature and landscaped gardens. With stunning views of Barton Golf Course, the Isle of Wight and the Needles, residents can enjoy their later years in the picturesque and peaceful coastal environment.

There is a friendly and relaxed atmosphere, spacious accommodation and highly trained staff who are dedicated to providing the individual loving care that residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.

Total resident involvement is encouraged with comfort, care, dignity, choice, independence and security at the forefront of their philosophy.

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Care Provided by Barton Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Cooper (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barton Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,244 – £1,861
    • Self-Funded Residential Dementia Care £1,244 – £1,871
    • RESPITE Self-Funded Residential Care £1,244 – £1,861
    • RESPITE Self-Funded Residential Dementia Care £1,244 – £1,871
  • (these prices are only a guideline, please contact Barton Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barton Lodge Care Home Reviews (66)

Total of 66, showing 1-20
9.9

Barton Lodge Care Home has a Review Score of 9.9 (9.936) out of 10, based on 23 reviews in the last 2 years. Over all time Barton Lodge Care Home has 66 reviews.

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Review from J G (Resident) assisted by family/friend published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Barton Lodge Care Home between May and October 2024. I was in very poor health when I arrived. Right from the word go, I received amazing attention from the team at Barton Lodge. I had a marvellous five months, taking me from the depths of despair to where I am now, back in my own home. Thanks
to the team's close attention and kindness.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so much for your very kind words. We are here if you ever need help again!


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Review from C C (Son of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Barton Lodge for the last 8 weeks of her life. From our very first visit to the care home, before we were even sure we needed it, we were impressed by the friendliness and helpfulness of all the staff. We noticed that the care home manager took a personal interest in residents
while she was showing us around.
Throughout Mum's stay at Barton Lodge, she was treated with dignity, kindness, and real loving care from all the staff. Every single member of staff that we came into contact with was cheerful, kind, and caring. Staff formed a good relationship with us and kept us fully informed of Mum's care and needs. We felt that all her needs were met and the care home was able to arrange visits from the GP, podiatrist, dentist, and optician.
The quality of the environment was excellent, including the furnishings, activities on offer, and the gardens. The care home was able to give Mum some comfort and peace in her last few weeks and she received excellent care.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind words, it was an absolute pleasure to look after your mum and even though she was only with us for a couple of months, she is very much missed.


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Review from A H (Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place for respite. Caring, attentive staff, all well-dressed and clean, able to talk clearly. Services provided well thought through, service provided first-rate. All staff willing to help and clean and tidy room constantly.
Home in a very good condition and garden a delight to use. Plenty
of seating and whole site very secure.
My guests were welcomed and very impressed with the whole situation.
I have had a restful recovery period with no stress.
Well done.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind words and it was a pleasure to have met you, here if you ever need us again.


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Review from Yvonne M (Wife of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in here for about a month. He needs an electric stand to move him to his wheelchair or seat. Nothing is too much trouble for them. They are very helpful and always cheerful from the manager down. I could have not picked a better place and he is happy there. The refurbishment is excellent,
the food is great and as a visitor regularly always made to feel very welcome.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you Yvonne for taking the time to leave us such a lovely review. Your positive comments are greatly received by both management and staff at Barton Lodge and are very much appreciated. Thanks again.


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Review from Stuart B (Son of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Lodge have made my mother feel so welcome during a very difficult time for her. The staff have been so friendly and the manager has given us so much advice and help it's been overwhelming. It's a lovely care home and I'm more than happy that we have gone there.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you, I will pass on your comments to the staff.


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Review from Susan F (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident at Barton Lodge following a period of daycare during the previous months. He has settled in very well. The staff at Barton have made this experience for both my parents very positive. They have been very kind and caring towards my father as well as being sensitive and respectful
towards my mother during this difficult time. The staff are always kind, friendly and supportive.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind comments, I will pass them on to the team.


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Review from Alan C (Day Care) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attend Day Care once or twice a month. Very impressed. Excellent care and lovely meals. Staff very friendly and helpful. I look forward to coming. I enjoy the activities especially when there is music and singing.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind words and we look forward to see you again soon.


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Review from Maureen D (Wife of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has started going to the day centre and is very happy there. I have found all the helpers very kind and understanding. It is difficult for me to comment on the daily routine as he has dementia and doesn't remember what he has done on the day but he comes home quite happy.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you and we look forward to seeing you both again soon.


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Review from Shirley M (Wife of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband became a resident in January after having daycare for a couple of months. Thanks to very supportive staff this has been a positive experience both for my husband and myself. The staff have been very caring and considerate towards both of us. I feel very positive that he is being well cared
for and all his needs are being met.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so much for your kind comments, we will pass them on to the team.


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Review from Sally B (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother could not stay long at Barton Lodge Care Home as she became very unwell, we were all impressed by the staff, their care of my mother and us and all in such beautiful surroundings.
We were impressed by the speed anything got done, such as a dedicated telephone line and PAT testing
and picture hanging.
We have all decided we would like to move in when our time comes.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you, Sally, for your kind words, wishing everyone all the very best for the future.


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Review from Simon B (Son of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just completed a three-week period of respite at Barton Lodge Care Home. She greatly enjoyed her time there and found all the staff so lovely. She also enjoyed the lovely, home-cooked food and had fun taking part in the activities on offer. She also loved the view over to the Needles from
her room. It was very reassuring to know that she was so well cared for and we would have no hesitation in her coming for another stay in the future.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you, Simon, for your kind words and we look forward to seeing your mum again in the future.


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Review from J H (Daughter-in-law of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law needed new bras, but the staff had noticed that from her "older" bras, she was getting a rash from them. The staff were absolutely wonderful in advising me of the type of bra that could be purchased to stop/prevent this discomfort. They advised on size, material and style - I found
that their care and kindness helped the whole process a lot easier for me, and ultimately, I was able to purchase some that my mother-in-law is happy with!

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so much for your kind review, which the staff will be happy to read. With best wishes.


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Review from Carolyn H (Wife of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly, supportive and caring. The home is professionally managed and flexible to meet its resident's needs. The property is welcoming, clean and well-maintained. The property is situated within lovely grounds with excellent views of the coast and The Needles of the Isle of White. We
are very grateful to the excellent manager and their team.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so much for your kind words, Carolyn. Will pass your comments onto the team.


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Review from Siroos T (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that all the lovely staff (kitchen, laundry, nursing staff and management - sorry if I’ve missed anyone) have shown to my father and myself has blown us both away.
They have answered any questions and concerns I have had and without exception, have gone above and beyond for us.
Although
my father is temporarily here for respite care, it is of great comfort to both of us that should he ever need to return, he will be starting with a very positive experience behind him.
Gold star, go to the top of the class!

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Review from S C (Son of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended my father in the home on an ad hoc visit not arranged. He was up in the lounge and looked comfortable and healthy. The home is always clean and tidy, no smells of any sort. Offered tea and was made welcome. My father seemed as OK as he could be with his health problems. Staff always very helpful
and welcoming and gave us an update on his progress. Overall we are very happy with the home.

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Review from Alan P (Son of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an issue with the local GP surgery which affected the resident at Barton Lodge Care Home. Together, I and the manager and care staff managed to resolve this issue in a caring, considerate and understanding manner to the ongoing benefit of the resident and her family.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your lovely comments and the trust you have in the team.


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Review from Mike K (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living here for just over 15 months. During this time, the staff have shown her nothing but kindness and friendship as well as going out of their way to add those extra touches to make it feel like home. Mum doesn't like to mix much, so hasn't benefited from the multiple events the staff
put on, instead, they have put a feeding table right outside her window so she can get entertainment from watching the birds and squirrels. I can't think of anywhere else that we would want our mum to stay.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind words and this wonderful review.


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Review from Patricia H (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind, patient and caring. The home has an extensive programme of activities and entertainment for the residents. In an ideal world, I would love to look after my mother and myself, but this is not possible in the circumstances. At least I can feel confident that she is being well cared
for and her everyday needs met.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so very much for your positive feedback and outstanding review.


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Review from Terence D (Husband of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very accommodating. My wife always neat and tidy. I was allowed to spend time with my wife on my birthday and bring a large cake. You can visit anytime without warning. The last sentence speaks volumes about the care residents receive.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you so very much for your positive feedback and outstanding review.


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Review from David S (Son of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my father when he was at Barton Lodge was outstanding. I was so impressed and so grateful for all the help and support that was offered to my father. I cannot recommend them highly enough.

Reply from Amanda Cooper, Manager at Barton Lodge Care Home

Thank you for your kind words and it was our pleasure to look after your father.


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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Barton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Barton Lodge Care Home is calculated as follows: ( (251 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 267 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (5)

Amanda

Amanda Cooper

Job Title: Registered Home Manager

Joined: 2012

Amanda has been with us since March 2012. She is enthusiastic and approachable with an infectious smile and a sunny disposition! She sets a fantastic example to everyone at the home with her hands-on approach and helps make Barton Lodge the best home in the New-Forest Region.


Amanda holds qualifications in Health and Social Care and has completed her Master’s Degree equivalent, QCF Level 7 accreditation. She is also a Mental Health First Aider, as well as qualified trainer for safeguarding and a trainer in dementia. She continues to maintain her qualifications and knowledge through attendance at training courses and seminars throughout the year.


In her spare time, Amanda enjoys swimming, aqua-size and cycling. She also has a cat called Smudge – which she is allergic to!


Barbara

Barbara Almond

Job Title: Activities Coordinator

Joined: 2014

Barbara joined Barton Lodge in May 2014 and has a real passion for organising fun and entertaining activities. Her experience stems from her days as a Girl Guide leader and Scout leader bringing 19 years of experience to Barton Lodge. She really is an expert in her field!


Barbara’s warm, smiling and approachable character helps her build an excellent rapport with the residents and she loves seeing those smiles after an afternoon of activities! She genuinely thrives on the pleasure she feels when she sees the difference the activities make to the lives of our residents.


In her spare time, Barbara enjoys spending quality time with her family and has two dogs that keep her busy outside of work!


Jenny

Jenny Edge

Job Title: Activities Coordinator

Joined: 2018

Jenny’s first job when she left school was a Window Dresser with a well-known high street fashion retailer. Jenny then went on to achieve a City and Guilds in Floristry and run her own shop in Southbourne for five years. Jenny has N.V.Q 3 and 4 in Health and Social Care and has worked in a care home setting for more than twenty years. Activities has been a very important part of Jenny’s work.


Jenny is involved with the local Dementia Group and Café and is married with one son and three grandchildren which keep her busy. Jenny also has a Persian rescue cat named Dulcie Vita, who loves to visit the residents of Barton Lodge for cuddles.


Jenny’s hobbies include; reading, swimming, arts & crafts, aromatherapy and holistic therapies and she is just learning to knit!


Gavin

Gavin Johnson

Job Title: Maintenance Manager

Joined: 2017

Gavin oversees the upkeep of our Home and our wonderful grounds at Barton Lodge. He specialises in landscaping and gardening, which is evident from the beautiful open space we have here. Gavin can turn his hand to just about anything and is a great addition to the team.


In his spare time, Gavin enjoys spending time with his wife and 3 children and getting out for walks in the New Forest. He also enjoys boxing and is an avid Manchester United fan.


Wing

Wing

Job Title: Cook

Joined: 2023

Kam Wing Wong, known as Wing to everyone, moved with his family from Hong Kong to the UK three years ago, and they couldn't be happier with their decision.


Wing has been working at Barton Lodge since November 2023, and it has been a wonderful experience for him. He takes pride in cooking healthy and delicious meals for the residents and staff.


Wing has a passion for travelling, hiking, and most sports. Exploring the UK with his family is something they all cherish.


Frequently Asked Questions about Barton Lodge Care Home

What types of Care is Barton Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barton Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barton Lodge Care Home have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barton Lodge Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barton Lodge Care Home to the centre of New Milton?

1.2 mile(s) as the crow flies, distance by road may be significantly further.