Barton Lodge Care Home

Barton Common Road, Barton-on-Sea, New Milton BH25 5PR
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9.9 66 Reviews
  • Barton Lodge Care Home, New Milton
Barton Lodge Care Home enjoys spectacular sea views and takes pride in combining a boutique hotel environment with a 'Loving Care' ethos. The home offers the highest standards of residential and dementia care.

Situated between Highcliffe and Lymington on the edge of the New Forest, this beautiful home is surrounded by nature and landscaped gardens. With stunning views of Barton Golf Course, the Isle of Wight and the Needles, residents can enjoy their later years in the picturesque and peaceful coastal environment.

There is a friendly and relaxed atmosphere, spacious accommodation and highly trained staff who are dedicated to providing the individual loving care that residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.

Total resident involvement is encouraged with comfort, care, dignity, choice, independence and security at the forefront of their philosophy.

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Care Provided by Barton Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Cooper (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barton Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,244 – £1,861
    • Self-Funded Residential Dementia Care £1,244 – £1,871
    • RESPITE Self-Funded Residential Care £1,244 – £1,861
    • RESPITE Self-Funded Residential Dementia Care £1,244 – £1,871
  • (these prices are only a guideline, please contact Barton Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barton Lodge Care Home Reviews (66)

Total of 66, showing 41-60
9.9

Barton Lodge Care Home has a Review Score of 9.9 (9.936) out of 10, based on 23 reviews in the last 2 years. Over all time Barton Lodge Care Home has 66 reviews.

Overall Experience

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Date Published

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Review from D T (Husband of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent and I would not want my wife to go anywhere else. Impossible to find fault with anything or anyone at this home.

Reply from Tania Walbanke, Accounts Assistant and Administrator at Barton Lodge Care Home

It is a pleasure to care for your wife. Thank you for taking the time to submit a review.


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Review from Keith A (Son of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with extremely dedicated and caring staff. The care and support provided to all residents is outstanding and the staff take time to ensure that every resident feels valued and looked after. My stepfather thoroughly enjoys his meals at Barton Lodge and has settled well into his new
environment, likening it to a hotel. Visitors are also made to feel very welcome and staff and management will always take time to chat even when they are so busy.

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Review from Maxine W (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been staying at Barton Lodge for respite care at the weekends. From my very first contact, the support, reassurance and teamwork offered to Mum and myself by the staff and surroundings, has been outstanding. All staff continue to be interested and attentive in my Mum's welfare, and always
operate in an extremely professional and caring manner. I highly recommend Barton Lodge to anyone looking for a homely, loving environment for their loved ones to settle into when the time comes.

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Review from Margaret C (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Barton Lodge from 2018 until she passed away in March 2019. Initially, it was respite care and then eventually she decided it was so nice she wished to remain there. The staff was fantastic, they looked after her very well. I think Mum who had Alzheimer's blossomed there! She was
happy being with such a friendly, thoughtful almost loving group of people (staff). I will always be grateful to them for looking after her so well. They noted any change in health, always attentive to her needs. Mum was happy and allowed to live independently but was looked after at the same time - marvellous. Perfect combination, I had no more worries her being there, very contented mum to the end of her days.

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Review from Martyn B (Son of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff. It would be difficult to find a better home at any price.

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Review from Christine E (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think as with probably most relatives that put a loved one into a care home, an apprehension as to if its the right move. But I can say that all my worries soon disappeared. My mum was welcomed and cared for, given a lovely room. She is now happy, has lots of company and really good care. The staff
are all wonderful and make a great fuss of mum. I don't think I could have asked for better care for her. Well done all at Barton Lodge.

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Review from R G H (Husband of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, kindness, top marks.

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Review from Josephine H (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father lived at Barton Lodge Care Home for three years and during that time I was very impressed with the kindness and patience of the staff there. At all times they were professional and caring and I was very touched by the family feeling and genuine love shown to us when firstly dad,
then mum died. A wonderful, friendly home showing loving care.

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Review from Gary L (Son of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel a great worry has gone since my mother went into Barton Lodge Care Home. The commitment from all levels of staff is amazing, they clearly are committed to giving the best care and environment possible.

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Review from Lynda L (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum always looks clean and tidy. The staff are caring and friendly with a very personalised approach which makes her feel part of a big family!! She loves the banter. I am always asking her if she is happy and if the staff are kind, to which she always answers a big yes! She can't remember what she's
eaten at mealtimes but always says she's enjoyed it! Whenever I visit her, along with my family, we are made to feel very welcome and very much part of the 'Barton Lodge family'.

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Review from Susan E (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, friendly and caring staff with great ethos and management. Beautiful setting. Residents needs are met individually by all the staff communication with the family is excellent.

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Review from Helen H (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saved my mums life.

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Review from Peter B (Brother of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been cared for at Barton Lodge for approximately four weeks now and the change in her is quite remarkable.
She had spent the previous 18 months in a care home in Christchurch where her deterioration rate was very rapid, she was reluctant to eat. I spoon fed her a meal times. Her ability
to walk became very poor and she was very "vacant" and difficult to communicate with. She was not being looked after and she now has spirit and is a pleasure to visit her walking has improved greatly and she is a pleasure to visit her walking has improved greatly and she eats everything put in front of her. The staff are all very attentive and give me confidence in my sister's well-being.
I cannot speak highly enough of everyone at Barton Lodge

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Review from Irana (Daughter of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sadly had to leave Barton Lodge after almost 2 very happy years because her needs increased following a stroke. The staff are amazing - genuinely kind and caring and I never had to worry about her day to day welfare. The manager always kept me informed of any concerns regarding mum's health
and acted immediately. There is a lovely family atmosphere at Barton and my family and I will miss all the staff very much. We were so lucky to have hit the jackpot when searching for a suitable home for mum and I wouldn't hesitate in recommending Barton to anyone seeking a loving care home for a relative. I would also like to add that the laundry service is amazing. The staff made sure that mum had clean fresh clothes every day - mum used to say her clothes were washed too often, but to see her looking so clean and well cared for was a joy to me! We couldn't have wished for better.

Reply from Rizwan Walji, Operational Director at Barton Lodge Care Home

Thank you so much for your very kind comments. We wish you both the very best for the future.


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Review from Patricia G (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff, without exception, are efficient, friendly and caring. The facilities are excellent and the home has a very warm and friendly atmosphere, and security is first rate. Because my Mother is so content in her room, that she refuses to leave it, so, unfortunately, she hasn't experienced the pretty
sensory garden or the lovely, huge, garden with wonderful views across the sea to the Isle of Wight.

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Review from Janice P (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Barton Lodge for two weeks respite care.
I was worried that she wouldn't be happy as she hasn't been in a care home before.
I needn't have worried.
The home was lovely as were the staff.
Every single member of staff was kind and caring.
She felt at home and is looking forward
to her next stay.

Reply from Rizwan Walji, Operations Director at Barton Lodge Care Home

Thank you so much for your kind comments. We look forward to seeing your mother again.


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Review from Marc W (Grandson of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been caring for my grandparents for the last two years. As my grandmother's condition worsened I was unable to care for my grandfather as well who has advanced dementia.
We were all very worried about him going into care, especially my grandmother because it was the first time they had been apart
in their 68 years of marriage.
Our fears were soon forgotten after meeting and watching how the staff were with him.
The love, compassion, and understanding they show towards him was so great to see and he has settled into his new environment very quickly, which has made it much easier for us as a family.
I would recommend Barton Lodge and its brilliant staff to anyone.

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Review from R B (Wife of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. My husband and I have been married 54 years and never been apart so was very hard for us. But my husband was now happy in the home which helped me cope with it.

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Review from Fay H (Wife of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in Barton Lodge for 6weeks, he passed away in May 2017.
I would like to express my appreciation for the excellent care he received, the staff were always very friendly, helpful and courteous.

Reply from Rizwan Walji, Operations Director at Barton Lodge Care Home

We are very sorry for your loss and our thoughts are with you during this difficult time. Thank so much for your kind comments, which we will pass on to the staff. All the best.


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Review from F B (Friend of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are courteous and kind. My friend is always in fresh clothes, showered and looks well cared for.
The food is good and presented in an appetising way in a sunny dining room, with fresh flowers on all the tables.
Most of all, there is a tranquil, friendly atmosphere throughout
the home, which we think comes from the approach and attitude of management.
My friend says 'the nurses and carers are always lovely and very kind to me.'

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Barton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Barton Lodge Care Home is calculated as follows: ( (251 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 267 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (5)

Amanda

Amanda Cooper

Job Title: Registered Home Manager

Joined: 2012

Amanda has been with us since March 2012. She is enthusiastic and approachable with an infectious smile and a sunny disposition! She sets a fantastic example to everyone at the home with her hands-on approach and helps make Barton Lodge the best home in the New-Forest Region.


Amanda holds qualifications in Health and Social Care and has completed her Master’s Degree equivalent, QCF Level 7 accreditation. She is also a Mental Health First Aider, as well as qualified trainer for safeguarding and a trainer in dementia. She continues to maintain her qualifications and knowledge through attendance at training courses and seminars throughout the year.


In her spare time, Amanda enjoys swimming, aqua-size and cycling. She also has a cat called Smudge – which she is allergic to!


Barbara

Barbara Almond

Job Title: Activities Coordinator

Joined: 2014

Barbara joined Barton Lodge in May 2014 and has a real passion for organising fun and entertaining activities. Her experience stems from her days as a Girl Guide leader and Scout leader bringing 19 years of experience to Barton Lodge. She really is an expert in her field!


Barbara’s warm, smiling and approachable character helps her build an excellent rapport with the residents and she loves seeing those smiles after an afternoon of activities! She genuinely thrives on the pleasure she feels when she sees the difference the activities make to the lives of our residents.


In her spare time, Barbara enjoys spending quality time with her family and has two dogs that keep her busy outside of work!


Jenny

Jenny Edge

Job Title: Activities Coordinator

Joined: 2018

Jenny’s first job when she left school was a Window Dresser with a well-known high street fashion retailer. Jenny then went on to achieve a City and Guilds in Floristry and run her own shop in Southbourne for five years. Jenny has N.V.Q 3 and 4 in Health and Social Care and has worked in a care home setting for more than twenty years. Activities has been a very important part of Jenny’s work.


Jenny is involved with the local Dementia Group and Café and is married with one son and three grandchildren which keep her busy. Jenny also has a Persian rescue cat named Dulcie Vita, who loves to visit the residents of Barton Lodge for cuddles.


Jenny’s hobbies include; reading, swimming, arts & crafts, aromatherapy and holistic therapies and she is just learning to knit!


Gavin

Gavin Johnson

Job Title: Maintenance Manager

Joined: 2017

Gavin oversees the upkeep of our Home and our wonderful grounds at Barton Lodge. He specialises in landscaping and gardening, which is evident from the beautiful open space we have here. Gavin can turn his hand to just about anything and is a great addition to the team.


In his spare time, Gavin enjoys spending time with his wife and 3 children and getting out for walks in the New Forest. He also enjoys boxing and is an avid Manchester United fan.


Wing

Wing

Job Title: Cook

Joined: 2023

Kam Wing Wong, known as Wing to everyone, moved with his family from Hong Kong to the UK three years ago, and they couldn't be happier with their decision.


Wing has been working at Barton Lodge since November 2023, and it has been a wonderful experience for him. He takes pride in cooking healthy and delicious meals for the residents and staff.


Wing has a passion for travelling, hiking, and most sports. Exploring the UK with his family is something they all cherish.